CHRISTINE IDA MOHAN

Old#33, New#65, A.K. Swamy Nagar, 5th Street, First Floor, Kilpauk
Chennai, 600010
Email: christineida@gmail.com Phone: +91-8870233376

PROFESSIONAL PROFILE
• Result-oriented professional with over 13 years of experience in Investment Banking (Banking and Financial services).
• 11+ years of investment capital markets experience across asset classes and complete trade life cycle.
• 7+ years as a team manager, which includes managing the Application support team, development team and Business
System Analyst team.
• Strong team player with excellent analytical thinking, presentation, communication and motivational skills & recognized
for creativity and innovation in problem solving.
• Known for ability to think on the feet and troubleshoot difficult situations.
• Hands-on Business Analysis, technology, and production support in “Reference data” (Client, Instrument and Pricing
data) and “Regulatory reporting” space.
• Excellent knowledge on financial products (Equity,Fixed Income,Foreign Exchange,Derivatives)
• Familiar with BASEL standards , MIFID, CRD and FRTB.
• Experienced in ALM - governance, development and maintenance.
• Significant experience in working across the SDLC – especially in requirements analysis, development, integration &
testing and production support & maintenance.
• Skilled in Agile Development methodology with knowledge on DevOps.
• Experience in delivering projects in Global delivery model – working with cross functional teams in UK, US & Asia.

BUSINESS ANALYSIS EXPERIENCE / SKILLS

• Have a good understanding of capital market reference data (Equities, Derivatives and Fixed Income asset categories).
• Excellent knowledge on vendor feeds(Bloomberg, Reuters, Fitch, S&P, Moodys, Markit and Sungard FAME)
• Excellent in decomposing requirements into tangible deliverables like Functional Specifications Document, process flow
diagrams, user stories, uncover associated workflows, data and business rules as well as define acceptance criteria based on
real world scenarios.
• Designed data mart that was used as the source for analytic reporting as part of the reference data distribution which
requires an understanding of the asset control (Golden Source data creation) mechanisms.
• Have a good knowledge on trade life cycle.
• Worked on complex information model, logical relationships, and the data structures to implement Reg W, OFAC and
other regulatory requirements.
• Worked in implementing regulatory framework MIFID II for EMEA based systems.
• Worked on BB per-security remediation and thereby helping in reducing the costs.
• Worked with ASIC and MAS regulators as part of GTR platform Re-architecture.
• Working on designing the APAC portal for GTR for use by both internal and external users.
• Experience in analyzing business user needs(both regulator perspective and user perspective), collating requirements and
formulating functional specifications. Good documentation skills, ability to develop business cases, define solutions and
validate them.
• Expertise in developing and maintaining user guides & conducting sessions.
• Perform Impact Analysis across the different stakeholder applications and effectively perform the change management
role.
• Define and create test cases and co-ordinate with Development & QA teams as well as business users on signoffs.
• Ability to conceptualize from abstract information, create flow diagrams and drawings in defining solutions.

TECHNICAL EXPERIENCE/SKILLS
• Excellent Data modeling Skills and Database designing capabilities.
• Expertise in building robust, scalable Business Applications using Advanced PL/SQL.
• Strong experience in writing /optimizing / performance tuning complex reporting SQL queries in Oracle 10g/11g.
• In-Depth knowledge of Oracle Database Architecture.
• Vast and diverse experience in performing large volume Data Migrations and Data Cleansing, which requires complex
data analysis, data cataloguing and data lineage knowledge.
• Proven capability in adapting to various tools/technologies like Tibco, Informatica,IBM Websphere.
• Expertise in using python, perl and shell scripting.
• Experience in working on RDF models, Graph DB and SPARQL.
• Expertise in scheduling using Autosys.
• Expertise in FpML and FIXML.
• Experience in data governance using Collibra.
• Experienced in preparing/Implementing Technical Design Documents, Data Archival Strategies.
• Hands-on experience in ETL, Data Warehousing and end-to-end web-based applications.
• Extensive working experience in User (Business/Support) Facing roles, guiding the support team to build the standard
operating procedures.
• Good exposure as Offshore SPOC/Manager in L2 and L3 Application-support facing role acting as the primary
contact for inquiries and request handling, analyzing repetitive issues and facilitating resolution.
• Proven expertise in detecting, analyzing and addressing database performance issues swiftly.
• Working Experience in both Scrum (Agile) and Waterfall SDLC methods.
• Certified ITIL Professional who successfully implemented ITIL Service Operation in the Market Reference data team for
Bank of America-Merrill Lynch.
• Certified in Oracle and Solaris.

CLIENT INTEGRATION EXPERIENCE/SKILLS

• Expertise in collecting the requirements from the clients who are interested in reference data from source vendors.
• Find out and provide an effective way of sending reference data to our downstream systems/Traders.
• Need to co-ordinate with Development, Testing and Support team for providing the best support to clients.
• Write test cases, prepare and maintain data quality checks.
• Need to write PL/SQL or to provide mapping for the ETL process (some cases) to our clients in terms of any emergencies
fix/release.
• Need to keep track on all the updates happen in the Reference Data applications under my realm.
• Consistently providing updates on our data capabilities to other teams.

APPLICATION SUPPORT EXPERIENCE/SKILLS

• Worked closely with the developers of applications to advise concerning changes on system-levels.
• Maintained close collaboration with vendors (both street vendors and technology partners TCS and Infosys) to ensure
timely support whenever necessary.
• Made effective and much appreciated suggestions for changes in the system applications, and gave expert advice as to
proper operation.
• Trained end-users by means of verbal personal instruction and specially designed documentation.
• Excellent problem solving and critical analysis skills in-line with ITIL principles donning the hats of Incident
Manager and Problem manager.
• Involved in establishing service acceptance criteria,OLA,SLA as part of service acceptance testing by liaising with the
downstream/upstream systems, vendors.
• Involved in capacity planning, Database governance meetings to determine the infrastructure growth.
• Identified manual processing deficiencies, and instituted automation techniques which reduced manual labor and increased
work flow efficiency. Identified efficient ways for proper shift handover from around the
globe(Mexico,Mumbai,Hyderabad and Chennai)
• Orchestrated weekend systems upgrades: provided technical support and knowledge of system availability times; in need of
back outs, would set up conference calls to engage technical resources to coordinate action plan.
• Performed disaster recovery tests to ensure system availability and functionality.
• Designed a support model for the reference data team with a 6-month integration project to guide project planning,
reporting and governance.
• Took front line administrator communications, documented application and administrative issues and highlighted bugs in
the underlying product for the development team.
• Liaised between internal groups (Support, Development, Quality Assurance, DBA, and Account Management) for the
purpose of product releases, client deadlines, and improving existing internal procedures.
• Created and managed procedural run books, work flow documentation, knowledge base articles and test cases.
• As a risk champion for the reference data world, identified and fixed the risk gaps.

PROJECT MANAGEMENT EXPERIENCE / SKILLS

• Detail oriented with good time management skills and experience in working on projects & tasks with stiff deadlines.
• Customer oriented with ability to collaborate with others and drive change.
• Excellent business communication skills and known for negotiating, influencing and networking skills.
• Conduct meetings with different stakeholders, identify and communicate project risks.
• Part of the Corporate Audit team in both BACI and DTCC.
• Expertise in project tracking, prioritization, report preparation and providing status update to senior management.
• Experience in strategic cost optimization practices.
• Driven Employee engagement activities, and ESAT surveys.

A FEW KEY ACHIEVEMENTS

• Automated the process of making changes to tax SQR’s and JIL conversion tool in Hexaware yielding
— 50% reduced effort in retrofitting — More than 50% in efficiency gains
• Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed
“go-live” of enterprise implementations for up to 12,000 global users.
• Partnered with developers to automate manual processes, saving time and money while decreasing errors. Credited as a
primary driving force behind the reduction of 30% of errors in Reference Data Support team in BACI.
• Completed in-depth analyses for Bloomberg per-security remediation projects in BACI. Measurable outcomes:
— 30% reduced effort in process monitoring — Up to 45% in efficiency gains
— $2.1M -cost savings from licensing cost annually
• Implemented an automated system to load data to Collibra, in DTCC which resulted in
— reduced effort in maintain and loading data, saving ~1000 hours in a year — Around 60% reduction in errors

TECHNICAL PROFICIENCY
Analytics MS Excel, SQL
OS Windows 98/2000/XP/Vista, UNIX.
Databases Sybase, Oracle, DB2, SQL Server, Greenplum
Support Tools JIRA, Autosys, SharePoint, Confluence, ITRS Geneos, Splunk
Documentation MS Word,Excel, Visio, Power Point.
Shell, Perl, Python, FAME,SPARQL, PL/SQL, Core Java, JCL, AWK, SED,
Languages
SQR,FIXML,FpML
Messaging Tibco, MQ
Data Warehousing Informatica 9.x
Data Governance Collibra
CI/CD Tools Git,Jenkins

FINANCIAL PROFICIENCY
Asset Classes Fixed income, Derivatives, FX, Credit, Equity.
Business Analysis Project/scope definition, Functional specification, Workflow documentation & Estimation.

AWARDS & RECOGNITIONS

• Part of the GTR BSA ASIC and MAS re-architecture team which won the “Best Solution for Trade Reporting” by
Regulation Asia Awards for Excellence 2018 at DTCC.
• Was awarded the Woman Achiever award for 2016 on Woman’s day for consistent performance and rising up to occasions.
• Was awarded the “Platinum Award” of Quarter (Q4) 2015 (awarded to two per quarter among 1000 employees), Global
Markets Technology, for exceptional performance and managing the project effectively without any delays and also
providing application support when Chennai office was shut-down by working remotely at BACI.
• Awarded the Gold Award of Quarter (Q4) 2014 for implanting the BBCAT3 project which saved 3Mn USD at BACI.
• Outstanding team award for the Quarter (Q3) 2010 (awarded to max 4 teams per quarter), GCCIB Technology, India at
BACI.
• Individual award for exceptional performance for the year, Merrill Lynch, 2008.
• Outstanding team award, Merrill Lynch, 2008.
• Part of the Data SOA real-time data delivery platform that won the Inside Reference Data’s 2008 ‘Best Reference Data
Initiative’.
• Individual award (awarded to 10 in an account of 300 members), Hexaware Technologies, 2006.

WORK EXPERIENCE SUMMARY

Company Role Duration
DTCC Lead Business Analyst/ Functional Architect November 2017 - Till Date
BACI – A non-banking Senior Analyst/ Manager September 2007 – November
subsidiary of Bank of America 2017
Merrill Lynch
s
Hexaware Technologies Senior Software Engineer July 2005 – August 2007

EDUCATION
• B.E (Computer Science Engineering) in 2005 from , Anna University, Chennai

ADDITIONAL LEARNINGS
• NCFM certifications.
• Oracle Certified Associate
• Sun Solaris System Administrator
• Preparing to take up CFA in 2020.