Government of India /Bharat Sarkar

Ministry of Labour and Employment /Shram Aur Rozgar Mantralaya

Directorate General Factory Advice Services and Labour Institutes
CENTRAL LABOUR INSTITUTE
Sion, Mumbai-400022

No. 104/3/HOSTEL/2015-CLI 11-04-2015

TENDER NOTICE

Head of Office, Central Labour Institute, Mumbai, on behalf of Director General,

Factory Advice Services and Labour Institutes, Mumbai, invites sealed tenders in Two
Bid System from experienced parties for providing complete facilities management, i.e.
Reception, Housekeeping & Catering in the Institute Hostel and Office complex at
Central Labour Institute, Mumbai. Initially the contract will be for one year, which can be
extended up to two years on mutual consent subject to the approval of competent
authority.

Tenders will be accepted up to 3:00 P.M. of 11/05/2015 and will be opened soon
thereafter in presence of participants or their authorized representatives. The tender form
along with the details of terms and conditions is attached here with.

Details of Tender
Earnest Money
Cost of Tender Form
Estimated Cost
Period of Contract
-Rs. 1,00,000/- (DD/ pay order in favour of Central
Labour Institute, Mumbai)
- Nil
- Rs. 4,00,000/- (Per month)
- 1 year

Scope of work (Both Office complex & Hostel)

Type Rooms Beds
Hostel No I  28 56
Hostel No II  12 48
Guest House  01 01

2. Eligibility criteria to participate in the tender:-

a) Should posses degree/diploma in catering of three year duration and should have
minimum three years experience in a hotel of not less than three star standard.
OR
Should have experience of having rendered Catering Services and Management,
Housekeeping & Maintenance services in any Hostel/Guesthouse of more than 20
rooms for at least three years of any Govt. Department, Public Sector Undertaking
or any other Government establishment of repute.
b) The tenderer should have executed one single order towards Catering services and
Management, Housekeeping & Maintenance of Hostel/Guesthouse of not less
 than 30 lakhs and his minimum annual turnover of any of the preceding three
years should not be less than Rs.1 Crore. Documentary evidence and completion
certificate of the organization for which contract has been carried out should be
enclosed.
c) The tenderer should be registered with ESIC, EPF, Service Tax and Labour
Commissioner of State/ Central Government.
d) Certified copy of the balance sheets for last three years should be enclosed.
e) Attested copy of Articles of Association and Memorandum in case of registered
firm /Co-operative Societies/Companies as applicable.
f) Partnership Deed in case of partnership firm.
g) E.M.D. Rs.1,00,000/- in the form of Bank Draft/Pay order/ FDR in favour of
Central Labour Institute, Mumbai should be enclosed. In case of FDR it should be
valid for minimum 24 Months.
h) No tender shall be issued to any party blacklisted from any government department
or having any legal case against them.
i) Tenders are required to be submitted in two separate envelopes viz. Envelope-A
and Envelope-B, Envelope-A should contain tender document dully filled with
stamp and signature of tenderer on each page and should enclose relevant papers
like experience certificates, Balance sheets for last three years, registration
certificates from concerned departments. The Earnest Money should also be
enclosed in this envelope only.
Envelope-B shall contain only financial bid. These two envelopes should then be
put in a bigger envelope and sealed. The envelope should clearly marked envelope
A & B respectively and the master envelope should be addressed to The Head
of Office, Central Labour Institute, N.S Mankiker Marg, Sion, Mumbai-400022
and marked “Tender for Catering, Management, Housekeeping and Maintenance
of Hostel and Office of Central Labour Institute, Mumbai.
j) Tenders will be received upto 3.00 P.M. on 11/05/2015 and technical bid will be
opened on the same day at 3.30 P.M. in the presence of interested tenderers. The
date of opening of financial bid will be informed separately to the tenderers
whose papers will be found in order.
k) Tenderer is liable to pay all Government tax including service tax applicable time
to time.
l) The conditional tenders will be rejected out rightly.
m) The Head of Office, Central Labour Institute, Mumbai reserves all the rights to
reject any or all the tenders without assigning any reason.

Head of Office
Central Labour Institute
Sion, Mumbai
 Annexure-I
SPECIFICATION OF WORK

Contract for Providing

a. Management, Housekeeping and Maintenance of Hostel Block.
b. Catering in the Hostel for inmates, special luncheons, High teas and provision of
canteen services for Staff and visitors of the institute.
c. Housekeeping and sanitation services in the entire Administrative Block,
Auditorium and open spaces in the institute campus.
Catering Services:
i. For Hostel and Guest House Residents – Tea /Coffee, Breakfast, Lunch & Dinner
(fixed menu /diet /Thali).
ii. Special Buffet Luncheons, Dinner (Veg /Non-Veg.) Snacks, mid session tea as and
when required for participants of training programmes, seminars, Conferences and
visiting dignitaries for serving in Hostel /institute /guest house.
iii. Canteen services for officers, staff and visitors of the institute during the office
hours.
Obligation of Institute:
The Institute will provide as follows
i. Well Equipped Kitchen with Work Stations, Hot Case, Tea/Coffee Dispensers,
Fridge, Grinder, LPG connection etc. However, the contractor will have to provide
other appliances like Mixer, Burners, Chapati Plates, Toaster, good quality utensils,
crockery, cutlery and LPG refills etc. Contractor will also maintain an inventory of
all the items provided by either institute or contractor and institute will be at liberty
to verify the items physically available at site.
ii. Dining Tables, Chairs, Sofas and other furniture for canteen, cafeteria (Auditorium)
and dining /service room of the institute building.
iii. Electrical fittings and appliances e.g. fans, exhaust fans light fittings, etc.
iv. Water and electricity.
GENERAL
i. The menu during special catering including its rate will be decided by a committee
duly constituted by Head of Office, Central Labour Institute, Mumbai.
ii. Provision of Canteen services for the staff posted at Institute.
II. Management, Housekeeping and Maintenance of Hostel
i. The hostel No. I has 28 double bedded rooms with attached bathrooms and
intercom facility and one air conditioned VIP suites located in the same
building. Hostel No. II has 12 rooms with 4 beds in each room. The occupancy
will depend on the number and duration of courses to be conducted. However, it
is expected that around 20 beds will remain occupied throughout the year.
 a) To provide round the clock management of the reception desk at the hostel and
necessary assistance /Facilitation to the occupants.
b) To maintain check-in and check-out register in the standard format to verify
the actual arrival and departure of the occupants.
c) Management of keys of Hostel Rooms.
d) Management of any other facility required in the hostel.
e) The contractor shall be responsible for quality maintenance of and hygienic
cleanliness/ upkeep of entire hostel complex and connecting pathways to dining
hall & kitchen. The contractor shall ensure daily cleaning including dusting of
entire hostel complex.
f) Changing of Bed-sheets, pillow covers and towels at the arrival of each occupant
and every alternate day during his stay.
g) Dry Cleaning of blankets on the onset of winters every year on his cost.
h) Provision of mosquito repellent and their subsequent refill in the rooms.
i) Provision of first aid box/kit in the hostel (well equipped) for residents and staff in
emergency.
j) Refilling of water flasks, cleaning of glass tumblers & dustbins provided in the
rooms.
k) Watering of air coolers every day during summers and drying and cleaning
of coolers during off-season to prevent the breeding of mosquitoes.
l) Maintenance of visitor book at reception and to take comment/suggestion from
each occupant during his stay and at time of departure.
m) To look after the comfortable and trouble free stay of the occupant.
n) To check the electrical, plumbing, telephone or any other maintenance related
problem and inform the person concerned at earliest for the timely rectification of
the same.

THE FOLLOWING SERVICES WILL BE REQUIRED IN RESPECT OF

HOSTEL ROOMS, OFFICE COMPLEX, AUDITORIUM AND OPEN AREA.
a) Daily cleaning /dusting of the rooms /halls and furniture etc.
b) Vacuum cleaning will be done every week.
c) Dry cleaning of sofa sets /curtains /cushions chairs quarterly or as
required.
d) Provision of odonil /toilet freshener in the bathrooms. Cleaning of toilets, urine
pots and washbasins with suitable disinfectant/acid to keep them sparkling
clean and hygienic.
e) All the public area, office rooms, Auditorium and open area need to be
cleaned with broom once in a day and moping of the corridors, staircase etc.,
twice a day.
f) All the office area should be cleaned before opening of the office and
hostel should be cleaned between 7 A.M.-9.00 A.M.
g) Good quality disinfectant should be used for wiping the floor.
h) All the garbage generated in the hostel shall be transported to the nearest
located bins twice every day without fail to keep the atmosphere clean and
bacteria free.
i) Cleaning of window glasses, periodically with colin or equivalent cleaning
agent and greasing of the hinges.
j) To water the flower pots.
k) The minimum staff required-
1. Care taker- 2
2. Attendant- 6
3. Cook- 2
4. Asst. Cook- 2
5. Helpers- 3
6. Waiters- 5
7. Sweepers 4
 Annexure-II

GENERAL CONDITIONS/GUIDELINES FOR TENDERERS

A. Tender document is not transferable.

B. Tender must be submitted in two separate envelopes viz. Envelope-A (containing
technical bid and earnest money) and Envelope-B (containing Financial bid only).
These two envelopes should be properly sealed and put in a third larger envelope and
sealed properly.
C. All documents should be serially numbered.
D. Tenderer should clearly indicate the name and address of their Firm/Company
/Individual, as the case may be on all the envelopes and should clearly indicate the
facility for which the tenders are invited.
E. It may be noted that the tenders should be duly signed and stamped by the authorized
person on each page.
F. Tenders without earnest money will be out rightly rejected.
G. Earnest money of successful tenderer will be converted into security deposit and will
be refunded only after three months of successful completion of the work.
H. Tender(s) will remain valid for a period of three months from date of opening of
financial bid. If any tenderer withdraws during the validity period, his/her earnest
money will be forfeited.
I. Persons related to any of the employee of Head of Office General of Factory Advise
services and labour Institutes are not eligible to participate in the tender. At any stage
if it is found that the bidding firm has some relative working for the said organization
the tender will be canceled and earnest money forfeited.
J. Head of Office, Central Labour Institute, Mumbai can cancel any or all the tender
without assigning any reason.
K. All the above guideline will form part and parcel of the tender.
L. All the staff is required to be in suitable uniform gelling well with the environment of
the institute.
M. Compliance of minimum wages act, ESI, EPF and all other labour laws is compulsory
and is the responsibility of the contractor. Institute in no way will be responsible of
the dues of employees if any.
N. All staff employed in the institute by the contractor need to wear an identity card duly
provided by the contractor and countersigned by the Institute authorities for safety
purpose.
O. Staff employed in the kitchen and service should be free from communicable
deceases and should produce a medical certificate of this effect.