CA
Facts
Mendoza purchased from SAL conjunction tickets for MNL-SG-Athens-Larnaca-
Rome-Turin-Zurich-Geneva-Copenhagen-NY. Petitioner was not a participating
airline in any of the segments in the itinerary under the conjunction tickets.
In Geneva, Mendoza decided to forego his trip to Copenhagen and to go straight
to NY. He exchanged the unused portion of the conjunction ticket for a one-way
ticket from Geneva to NY from petitioner. Petitioner issued its own ticket to
Mendoza in Geneva and claimed the value of the unused portion of the ticket from
the IATA clearing house in Geneva.
Mendoza filed an action for damages before RTC Cebu for the alleged
embarrassment and mental anguish he suffered at the Geneva Airport when the
petitioner’s security officers prevented him from boarding the plane, detained him
for about an hour and allowed him to board the plane only after all the other
passengers have boarded.