Mark Joseph Castro Orobia

203 E. Rodriguez, Brgy Damayan Lagi Quezon City

09065771902
markjosephorobia@gmail.com

WORK EXPERIENCE

Accenture
Reporting Analyst/Service Management Analyst
April 17 – Present

·0 Preparation of weekly, monthly, and quarterly business reviews

·1 Automation of current process and tools for reporting.
·2 Business analytics and projections.
·3 Monitoring Attendance (Present, Tardy, VL, SL, EL etc.)
·4 Computes Team Productivity, Average Handling Time, Utilization, Efficiency and Capacity
per location globally
·5 Computes total headcounts and allocations per team under the handled project globally.
·6 Handles adhoc tasks as requested by the client
·7 Root Cause Analysis

National Reinsurance Corporation of the Philippines

Business Analyst
October 03, 2016 – March 31, 2017

·8 Business Analyst for Masterdata and Office Support Department.

·9 Practicing Lean Six Sigma methodology for Process improvement
·10 Preparation of Claims and Policies
·11 Process Maping

Aprisa Business Process Solutions, Inc. (An Ayala Land Company)

Finance Associate (General Ledger)
January 2014 – September 29, 2016

·12 Bank Reconciliation

·13 Intercompany
·14 SAP entries, reclass, reversals and cancellations
·15 Prepares Monthly AR Projections to our client(one of the leading Real Estate Company in
the Philippines) and their project partners.
·16 Prepares Aging Reports
·17 Prepares 11 Monthly Joint Venture Billings such as Management & Marketing
Fee(Accounts Receivable), CWT, Remittances(Accounts Payable) and Other Charges
 based on our client and its project partner's development agreement
·18 Prepares Sales Adjustment Report.
·19 PAS 17
·20 Joint Venture Monitorings
·21 Other reports

Business Process Solutions International Inc.

Service Delivery Assistant (Accounts Receivable)
June 07 2013 – December 31 2013

·22 Prepares Monthly AR Projections to our client (one of the leading Real Estate Company in
the Philippines) and their project partners.
·23 Prepares Aging Reports
·24 Prepares 11 Monthly Joint Venture Billings such as Management & Marketing
Fee(Accounts Receivable), CWT, Remittances(Accounts Payable) and Other Charges
based on our client and its project partner's development agreement
·25 Prepares Sales Adjustment Report.
·26 Joint Venture Monitoring
·27 Other reports

TRAININGS AND SEMINARS

On The Job Training

Landbank of the Philippines
Head Office, Credit Card Management Group
April-June 2012

Lean Six Sigma Training

National Reinsurance Corporation of the Philippines.
October 2016

Seven QC Tools Seminar and Training

Accenture
October 2018

CAPABILITIES

·28 Proficient in MS Office and Google Suites

·29 Knowledgeable in SAP
·30 Good Problem solving skills
·31 Adaptability and ability to work under pressure
·32 Self-motivated, initiative, high level of energy
·33 Willing to learn new tasks and can handle changes for improvement
·34 Basic SQL

EDUCATIONAL BACKGROUND

College Polytechnic University of the Philippines

Sta. Mesa Manila
 ·35 Bachelor in Banking and Finance
(2009-2013)

PERSONAL INFORMATION

Birtdate: October 10, 1992

Place of birth: Quezon City
Religion: Roman Catholic
Gender: Male
Citizenship: Filipino

MERIT

·36 Civil Service Examination Passer

Professional
May 03, 2015