From: High Street Cleaners

To: Customer Patty Sprague

Subject: Order #75-98
Sent: June 16, 2:34 p.m.
Dear Patty Sprague,
Thank you for your order, we will treat your articles with quality and care as always. We understand you
need them dry cleaned by Tuesday, June 30, so could you please let us know the following information:
How many articles do you have to be dry cleaned?
Will you be dropping them off at our center or do you want us to pick them up?
If you want to use our express pick-up service, what time on Tuesday best suits you? Please remember
that there is an additional charge of $3.50 for this service.
We look forward to hearing from you. Please don’t forget to quote your order number above.
Sincerely,
Toby Le Rone, Manager
Directions: Write a reply e-mail. Write as if you are the customer. Describe the items you want to have
cleaned, when they can be picked up at your home, and ask about a drop-off service after the clothes are
cleaned.
From: Terry Pinn
To: Nana’s Restaurant
Subject: reservation June 2
Sent: May 27, 5;41 p.m.

Dear Nana’s Restaurant,

We have a dinner reservation for the above day but we need directions to your restaurant. We tried
looking for it online but your website doesn’t have directions or a map. Can you help?
Terry Pinn

Directions: Write a reply to the e-mail. Write as if you are responding to the customer. In your reply
explain why there is not a map or directions on your website. Also, explain how to get to the restaurant
by car or bus.
Speaking A2:
Topic 1: 1/ What newspaper or magazine do you read?
2/ How often do you read it?
3/ Describe a magazine or newspaper that you like to (or, often) read.
Topic 2: 1/ How often do you go to the cinema?
2/ Who do you often go with?
3/ Describe a film you have recently watched.
Topic 3: 1/ What has been the most important event in your life?
2/ When did it happen?
3/ Describe a recent event that made you happy.
Topic 4: 1/ What kind of music do you enjoy listening to?
2/ How do you feel when you listen to music?
3/ Describe your favorite singer.
Topic 5: 1/ How often do you use the Internet?
2/ What do you use the Internet for?
3/ Describe a website you often visit.
Topic 6: 1/ What do you often do in your free time?
2/ What are some common leisure activities among your friends?
3/ Describe a leisure activity that you particularly enjoy.
Topic 7: 1/ How much money do you spend a month?
2/ What do you spend most of the money on?
3/ Describe a thing you recently bought.
Topic 8: 1/ What sport do you enjoy playing or watching?
2/ How often do you play or watch it?
3/ Describe a sport you enjoy playing or watching.
Topic 9: 1/ What do you like best about your hometown?
2/ What do you think your hometown is best-known for?
3/ Describe a place of interest in your hometown.
Topic 10: 1/ What advertisement on TV do you like best?
2/ What types of products do you think are most frequently advertised on TV?
3/ Describe an impressive advertisement you have seen recently.
Topic 11: 1/ On what occasions do you receive presents (gifts)?
2/ What gift do you want to receive for your next birthday?
3/ Describe a gift that was special to you when you were a child.
Topic 12: 1/ What is your favorite form of entertainment?
2/ What forms of entertainment do you think are the least expensive?
3/ Describe your favorite place of entertainment.
Topic 13: 1/ What kind of weather do you like best?
2/ What do you do on rainy Sundays?
3/ Describe the weather in HCM City/ your hometown.
Topic 14: 1/ What kind of art do you find most interesting or inspiring?
2/ When did you last visit an art gallery or art museum?
3/ Describe an art gallery you have visited or an exhibition you have been to.
Topic 15: 1/ How often do you read books?
2/ What do you find most interesting about reading books?
3/ Describe a book that has a major influence on you.
Topic 16: 1/ What is your favorite form of entertainment?
2/ Why do you like it best?
3/ Describe your favorite place of entertainment.
Topic 17: 1/ What’s your favorite festival in Vietnam?
2/ How long does the festival usually last?
3/ Describe a festival you have taken part in.
Topic 18: 1/ What electronic equipment do you find most useful to you?
2/ What do you usually use your laptop/ cell phones for?
3/ Describe a piece of electronic equipment you have or would like to have.
Topic 19: 1/ How often do you access a social networking site?
2/ What social networking site do you enjoy using?
3/ Describe your favorite social networking site.
Topic 20: 1/ What is your favorite tourist attraction in Vietnam?
2/ What can you enjoy at the tourist attraction?
3/ Describe a tourist attraction you have recently visited.