SAP Download Manager - Help

The current version of the SAP Download Manager is 2.1.142, status November 2015.

1. About the SAP Download Manager

2. SAP Download Manager Requirements
3. Downloading and Installing SAP Download Manager
4. Using the SAP Download Manager
 Initial Configuration Assistant
 Configuring the SAP Download Manager
 The Main Application Window
 Downloading All Objects in your Download Basket
 Downloading Selected Objects from your Download Basket
 Schedule a Download
 Determine Why a Download Stopped Unexpectedly
 Removing an Object from the Download Basket
 Deleting Partially Downloaded Object Data

1. About the SAP Download Manager

The SAP Download Manager is an SAP standalone Java application you should install if you want to download multiple files at once, or if you want to schedule
downloads to run at a later point in time.

Software found in your Download Basket is visible in the SAP Download Manager.

Note: Throughout this document, the term "Object" refers to items in your download basket.

2. SAP Download Manager Requirements

The only pre-installation requirement is you are running Java Runtime Environment (JRE) version 1.5 or higher.

 Check what version of the JRE you are currently running;

 Install the latest JRE version, if needed.

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3. Downloading and Installing SAP Download Manager

1. Download the SAP Download Manager (version 2.1.142, November 2015).
2. Unzip the file and copy DLManager.jar to any folder on your server.
3. Open a shell ("command prompt") and change to the directory the DLManager.jar file was copied to in step 2 (type: cd 'the directory name').
4. DLManager.jar is a runnable jar file. Double-click on DLManager.jar to start the application. In case this option is not available at the command prompt,
type: java -classpath DLManager.jar dlmanager.Application to start the application.
5. Follow the installation wizard steps.
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4. Using the SAP Download Manager

Initial Configuration Assistant
The initial configuration assistant guides you through the process of providing all required parameters for the SAP Download Manager to connect to the Download
Basket:

1. Launch SAP Download Manager:

 Windows: Start → Programs → SAP Download Manager → SAP Download Manager
 Other operating systems: Open a shell and 'cd' to the SAP Download Manager directory → Type java -classpath DLManager.jar dlmanager.Application.
 Note: If you installed your Java environment and the SAP Download Manager correctly, the system displays the welcome screen of the initial configuration
assistant (see image below). If the welcome screen does not appear, ensure that your Java environment is correctly installed and configured. For more
information, see the Installation Requirements.
2. Enter your SAP Service Marketplace user name and password in the appropriate field. The SAP Service Marketplace address field should be set to
https://service.sap.com
3. If you connect to the Internet through a proxy server, check the check box 'Use a proxy server to connect to the Internet' and fill in the required proxy server
information. If your proxy server requires you to provide a user name and password, fill in the appropriate fields. Click Next.

Note: SAP online service is unable to provide you information about your local Internet access policy. Contact your network administration team for more
information about accessing the Internet from your workplace.

4. Select a directory in your file system for the SAP Download Manager to store files you download.
Note: You must have write access to this directory.
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Configuring the SAP Download Manager

To make changes to the SAP Download Manager configuration, select from the menu View → SAP Download Manager configuration. The SAP Download
Manager displays the configuration window.

 The Connection tab allows you to make changes to the parameters used by the SAP Download Manager to connect to the Download Basket.
 The section SAP Service Marketplace contains the address of the SAP Service Marketplace (https://service.sap.com) as well as your S-User ID and
password.

 If you connect to the Internet through a proxy server, check the check box 'Use a proxy server to connect to the Internet' and fill in the required proxy server
information. If your proxy server requires you to provide a user name and password, fill in the appropriate fields.

Note: The SAP online service is unable to provide you information about your local Internet access policy. Contact your network administration team for more
information about accessing the Internet from your workplace.

 The Download store tab allows you to change the directory used by the SAP Download Manager to store files downloaded from the Download Basket.
Note: You must have write access to this directory.

Changes to the Download Store directory do not affect partially completed downloads. The download of these files will be finished in the original location. If you
want the download to be completed in the new location, delete the partially downloaded data.

 The Advanced tab provides configuration options that should only be used by advanced users of the SAP Download Manager.
The following configuration settings are provided:

 The 'Directory' setting allows you to decide whether downloaded object data will be stored in the Download Store directory or in a subdirectory of the
Download Store.

 The 'Save available descriptions along with the object's data' setting allows you to determine if descriptions available for objects in your Download Basket will
be saved as text files with the file data.

 The 'Trace SAP Download Manager Events' setting allows you to activate tracing of internal events of the SAP Download Manager. The trace file will be
created in your home directory.

Note: You should not activate this option unless asked to do so by our support personnel.
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The Main Application Window

After the SAP Download Manager has been successfully installed and configured, the content of your Download Basket is retrieved from the SAP Service
Marketplace and displayed in the main application window.
This window is divided into three areas:

1. The menu and toolbar area displays the application's menu and the toolbar for accessing frequently used functions.

2. The basket content area displays all objects currently stored in your download basket. For each object, the object's title, the current download status, the total
size of all data associated with the object as well as the date and time you placed the object into your Download Basket is displayed.

3. The status area displays the current status of the SAP Download Manager. During downloads, this area is automatically enlarged to provide information
about the overall progress of the download as well as the progress of the current download object.
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Downloading All Objects in your Download Basket
To download all objects in your Download Basket, select Object → Download all objects.
While downloading software, this button can be used to refresh your list of downloads.

Downloading Selected Objects from your Download Basket

Please first click on the item you wish to download. You can select multiple items by holding down the "Ctrl" key and clicking. To download the selected object(s)
only, select Object → Download Selected Objects.

Schedule a Download
The SAP Download Manager can be configured to schedule downloads from your Download Basket (for e.g. downloading items overnight):

1. Click Object → Schedule Download.

2. Set the desired download start time and date in the Scheduled Download Configuration window.

3. Important: Start the scheduler by selecting Object → Start scheduled download.

The SAP Download Manager will automatically download all items stored in your Download Basket at the configured download start time.

Determine Why a Download Stopped Unexpectedly

The download protocol for an object can be helpful in determining why a download terminated unexpectedly.

To display the download protocol for an object, select the object in the main application window and select Object → Object Protocol.

Removing an Object from the Download Basket

To remove an object from the Download Basket, which will delete any partially downloaded object data, select the object in the main application window and
select Object → Remove from Download Basket.

Deleting Partially Downloaded Object Data

To delete any partially downloaded object data, select the object in the main application window and select Object → Delete partially downloaded object data.