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FACTORS INFLUENCING EMPLOYEES COMMITMENT AT SHERATON IMPERIAL KUALA LUMPUR HOTEL

commitment and performance due to the high turnover


INTRODUCTION
which has been a major issue in an organisation. In
order for employers to build employees commitment, HOW AND WHAT THIS RESEARCH CAN
The purpose of this research is to identify factors
they are thrive to compensate employees with SHED LIGHT ON?
influencing employee commitment at Sheraton
motivational factors to make sure employees stay and
Imperial Kuala Lumpur Hotel. Commitment is the This research will shed lights on the hotel employees in
working with the organisation (Yasmin Mohamad Nor,
feeling of faithfulness and oneness which employee various department and job scopes to determine
2011). Looking at the Figure 1.1; HR Practices shows
feels towards the company or organization (Grace factors influence employees’ commitment. It will also
that employees’ commitment towards their employer
Njege, Cyrus Kamau, Sarah Njenga, 2015). Without reveal the most influencing factor that has impact on
is based on the benefits they will received. The
employee commitment, an organisation cannot employees’ commitment. In other hand, this research
employees strongly will give full commitment if they will help the hotel management to pertain their
perform well in their business. A high level of
were given rewards and bonus more often (Rodrigio, employees and reducing turnover among them.
employee commitment in an organisation will make
2012).
sure employee to have good behavior and to prevent
lower turnover. (James Kigotho Maina, MSc, Dr. REFERENCES
Esther Waiganjo, PhD, 2015).
Graces Njenga, Cyrus Kamau, Sarah Njenga, 2015. Factors
Affecting Employee’s Commitment to an Organization: A
Case Study of Jodan College of Technology (JCT), Thika.
BACKGROUND International Journal of Scientific and Research Publications,
Vol. 5, issue 10, pp. 1-7.
A committed employee is the best asset of an James Kogotho Maina, MSc, Dr. Esther Waiganjo, PhD,
organisation has. Without their commitment, the 2015. Factors Influencing Commitment in Kenya’s Public
Health Sector: A Case Study of Thika Level 5 Hospital.
organization could failed. In hotel management, it is International Jaournal of Science and Research, Vol. 4, Issue
important to make sure employees committed to Figure1.1,
Based on the Figure 1.1; HR Practicesdo rely on the
employees 11, pp. 717-722.
their work. There are numerous researches rewards and benefits in order for them to be
Feryal Khan & Sohail Zafar, 2014. The Influence of
conducted related to employees commitment, committed in their work. Besides, rewards and Organizational Factors on Employees’ Commitment Level: A
example research study in Kenya (James Kigotho benefits, employees also need to have a conducive Study of the Banking Sector of Pakistan. Pakistan Business
Maina, MSc, Dr. Esther Waiganjo, PhD, 2015), working environment and provide them with training Review October 2014, pp. 570-590.
Pakistan (Feryal Khan & Sohail Zafar, 2014) and according to their job scopes. These two factors will Hamid Mahmood Gelaidan & Hartini Ahmad, 2013. The
also in Yemen (Hamid Mahmood Gelaidan & Hartini definitely help to increase the commitment level Factors Effecting Employee Commitment to Change in Public
Ahmad, 2013). In Malaysia, there are research among employees. Sector: Evidence from Yemen. International Business
Research, Vol. 6, No.3, pp. 75-87.
factors on employee commitment in oil and gas
industry (Yasmin binti Mohamad Nor, 2011). Due to Yasmin Mohamad Nor, 2011. The Impact if Motivational
different country culture, job scope and industry, HOW AND WHEN IT IS TO GOING TO Factors on Employee Commitment in the Oil and Gas
there is limited data collected within Hotel Industry in
BE INVESTIGATED Industry in Malaysia. Centre for Graduate Studies Open
University Malaysia, pp. 1-35.
Malaysia.
Data for this research will be collected by giving Rodrigo, 2012. How Can HRM Practices Influences
questionnaire to 200 hotel employee in Sheraton Employee Commitment and Overcome High Employee
RESEARCH RATIONAL Imperial Kuala Lumpur Hotel. The data will be Turnover. The Write Pass Journal. Available online at:
collected on December 2018. https://writepass.com/journal/2012/12/how-can-hrm-
In Malaysia, employers’ worry on employees’ practices-influence-employee-commitment-and-overcome-
high-employee-turnover/ [Accessed on 5 July 2018].

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