TABLE OF CONTENTS

Page

BIOGRAPHICAL DATA……………………………………………………………..iii

ACKNOWLEDGMENT………………………………………………………………iv

LIST OF FIGURE……………………………………………………………………...v

LIST OF APPENDICES……………………………………………………………....vi

INTRODUCTION……………………………………………………………………...1

Objectives of On-the-Job Training…………………………………………...…..2

Significance of On-the-Job Training……………………………………………..2

Time and Place of On-the-Job Training……………………………………...…..2

THE LINKAGE ESTABLISHMENT - VIA PHILIPPINES TRAVEL

CORPORATION………………………………………………………….…………...4

Background/Profile of Establishment……..……………………………...……...4

Location of the Establishment…………………………………………................5

Vision…………………………………………………………………...………...5

Mission…………………………………………………………………………....5

Goals and Objectives of the Establishment ……………………………………...6

Functions and Responsibilities of the Management…………………..……...…..6

THE TRAINING AREA- FINANCE DEPARTMENT………………………….….10

Department Function….…………………………………………………….…...10

Functions and Responsibilities of the Management ….……………………........11

Facilities………………………………………………………………….……....14
 Equipment……………………………………………………………….……..14

Standard Operating Procedures…………………………………………….….15

THE TRAINING EXPERIENCE…………………………………………………..17

Tasks Performed……………………………………………………………….17

Observed Strengths of the Training Area…………………………...................18

Problems Encountered……………………….………………………………...18

THE LINKAGE ESTABLISHMENT- VISTA REAL HOTEL…………..….…...19

Background/Profile of the Establishment………………………….…………..19

Location Map of the Establishment…………………………………………....20

Mission………………………………………………………………………...21

Vision……………………………………………………………………….....21

Goals and Objectives of the Establishment …………………………………..21

Functions and Responsibilities of the Management…………………………..22

THE TRAINING AREA- FRONT OFFICE DEPARTMENT……………..…....25

Department Function…………………………………………………….……25

Functions and Responsibilities of the Department...……………………...…..26

Facilities……………………………………………………………………….27

Equipment…………………………………………………………………..…28

Standard Operating Procedures……………………………………………….29

THE TRAINING EXPERIENCE………………………………………………….30

Tasks Performed………………………………………………………………30

Observed Strengths of the Training Area…………………………..................30

 Problems Encountered……………………….……………………………...…31

SUMMARY…………………………………………………………………………...32

REFERENCES……………………………………………………………………….33

APPENDICES………………………………………………………………………...34