1. Project Success
Sources:
• https://defense.embraer.com/global/en/kc-390; https://www.youtube.com/watch?v=xlFWnTxrUmw
Source:
• http://elbitsystems.com/product/directed-ir-countermeasures-2/
Laser
Processor
generator
Jamming turret
• thermal camera
• laser head
• mirror turret
Source:
• http://elbitsystems.com/media/MUSIC-C_2016.pdf
Source: www.curtisswrightds.com/products/electronic-systems/rugged-mission-computing/3u-mpmc/
scope/quality
time cost
Source:
• Atkinson, R. (1999). Project management - cost, time and quality, two best guesses and a phenomenon, its time to accept other success criteria. International Journal of Project
Management. Vol.17, Iss.6; pp.337-342.
scope/quality
detriments
time cost
Source:
• Zwikael, O., Smyrk, J. R. (2011). Project management for the creation of organisational value. Springer, UK. ISBN: 9781849965156.
Source:
• Zwikael, O., Smyrk, J. R. (2011). Project management for the creation of organisational value. Springer, UK. ISBN: 9781849965156.
Octavio Frias de
Oliveira bridge,
São Paulo
Source:
• Zwikael, O., Smyrk, J. R. (2011). Project management for the creation of organisational value. Springer, UK. ISBN: 9781849965156.
1. Efficiency
Project
The extent to which time and cost planned have been met. Management
Success
2. Effectiveness
The extent of benefits that the project brought to its client
Success dimensions grouped
according to theorizing in
project management area
3. Customer Satisfaction (Zwikael and Smyrk, 2011)
Sources:
• Lechler, T.G., Dvir, D. (2010). An Alternative Taxonomy of Project Management Structures: Linking Project Management Structures and Project Success. IEEE Transactions on
Engineering Management. Vol.57, Iss.2; pp.198-210.
• Zwikael, O., Smyrk, J. R. (2011). Project management for the creation of organisational value. Springer, UK. ISBN: 9781849965156.
Portfolio
A collection of projects, programs and operations managed
as a group to achieve strategic objectives.
Program
A group of projects managed in a
coordinated way to obtain benefits not
available from managing them individually
Project
A temporary endeavour
undertaken to create a unique
product or service
Source:
• Adapted from PMI (2017). A Guide to the Project Management Body of Knowledge (PMBOK Guide) – 6th ed., Project Management Institute, Philadelphia, PA.
ECTE350 - Engineering Design and Management 3
3. Project vs. Operation
Project vs. Operation
Operations
Activity
Repeatable, routine.
e.g.: the production of a new mobile
Project Time
Source:
• PMI (2017). A Guide to the Project Management Body of Knowledge (PMBOK Guide) – 6th ed., Project Management Institute, Philadelphia, PA.
ECTE350 - Engineering Design and Management 3
4. The Effectiveness of Planning in
Enabling Project Success
Actually,
Activity
Time
Source:
• Adapted from PMI (2017). A Guide to the Project Management Body of Knowledge (PMBOK Guide) – 6th ed., Project Management Institute, Philadelphia, PA.
Quality of + Project
Planning Performance
Sources:
• Stockstrom, C., Herstatt, C. (2008). Planning and uncertainty in new product development. R&D Management. Vol.38, Iss.5; pp.480-490.
• Baker, J., Jones, D. R., Cao, Q., Song, J. (2011). Conceptualizing the Dynamic Strategic Alignment Competency. Journal of the Association for Information Systems. Vol. 12, Iss.4; p.299-322.
• Pinto, J. K., Slevin, D. P. (1987). Critical factors in successful project implementation. IEEE Transactions on Engineering Management, Vol. EM-34, Iss.1, p.22–27
• Belout, A., Gauvreau, C. (2004). Factors influencing project success - the impact of human resource management. International Journal of Project Management. Vol. 22, p1–11
• Zwikael, O., Globerson S. (2004). Evaluating the quality of project planning: a model and field results. International Journal of Production Research. Vol. 42, Iss.8, p1545–1556
• Software characteristics differs from the rest of engineering projects (Rodriguez-Repiso et al., 2007)
- due to volatility of requirements, intangibility of software products or complexity (Napier et al., 2009)
Sources:
• Zwikael, O., Pathak, R. D., Singh, G., Ahmed, S. (2014). The moderating effect of risk on the relationship between planning and success. International Journal of Project Management.Vol.32,Iss.3;pp.435-441.
• Napier, N. P., Keil, M., Tan, F.B. (2009). IT project managers' construction of successful project management practice: a repertory grid investigation. Information Systems Journal. Vol.19, Iss.3; pp.255-282.
• Rodriguez-Repiso, L., Setchi, R., Salmeron, J.L. (2007). Modelling IT projects success: Emerging methodologies reviewed. Technovation. Vol.27, Iss.10; pp.582–594.
• Dvir, D., Lechler, T. (2004). Plans are nothing, changing plans is everything: the impact of changes on project success. Research Policy. Vol.33, Iss.1; pp.1-15.
• Conforto, E.C., Amaral, D.C. (2010). Evaluating an Agile Method for Planning and Controlling Innovative Projects. Project Management Journal. Vol.41, Iss.2; pp.73-80.
• Serrador, P., Turner, R. (2015). What is Enough Planning? Results From a Global Quantitative Study. IEEE Transactions on Engineering Management. Vol.62, Iss.4; pp.462-474.
“We are uncovering better ways of developing software by doing it and helping others do it.
Through this work we have come to value:
That is, while there is value in the items on the right, we value the items on the left more.”
• Agile covers project management, software development and testing through several practices.
Among others:
– eXtreme programming (XP), for programming in pairs with extensive code review
(Mangalaraj, et al., 2009)
– Test driven development (TDD), a programming style where design, code and test are
tightly interwoven (Dogsa and Batic, 2011)
– Kanban, for designing, managing, and improving flow systems visually (Ahmad et al., 2018).
Sources:
• Moe, N.B., Dingsøyr, T., Dybå, T. (2010). A teamwork model for understanding an agile team: A case study of a Scrum project. Information and Software Technology. Vol.52, Iss.5; pp.480-491.
• Mangalaraj, G., Mahapatra, R., Nerur, S. (2009). Acceptance of software process innovations - the case of extreme programming. European Journal of Information Systems. Vol.18, Iss.4; pp.344-
354.
• Dogsa, T., Batic, D. (2011). The effectiveness of test-driven development: an industrial case study. Software Quality Journal. Vol.19, Iss.4; p643-661.
• Ahmad, M.O., Oivo, M., Dennehy, D., Conboy, K. (2018). Kanban in software engineering: A systematic mapping study. Journal of Systems and Software. Vol.137; pp.96-p113.
Daily scrum
meeting
Test
2-4 weeks
Deploy
Source:
• Adapted from Sutherland, J. (2014). Scrum: The Art of Doing Twice the Work in Half the Time. Crown Pub Inc. New York. ISBN. 978-0-385-34645-0.
End Product
Source:
• Adapted from Sutherland, J. (2014). Scrum: The Art of Doing Twice the Work in Half the Time. Crown Pub Inc. New York. ISBN. 978-0-385-34645-0.
Idea Screen
Gate
1
Post-Launch
Review
Source:
• Adapted from Cooper, R.G., Sommer, A.F. (2016). The Agile-Stage-Gate Hybrid Model: A Promising New Approach and a New Research Opportunity. Journal of Product
Innovation Management. Vol.33, Iss.5; pp.513-526.
ECTE350 - Engineering Design and Management 3
6.2. Stage-Gate
Overview
• Costs follow a proportional inverse relation to the project uncertainty and stages.
• That is, in the early stages, costs are usually low, as the project uncertainty is high, but as
uncertainty decreases during project development, the costs of subsequent phases increases
(Summers and Scherpereel, 2008).
• However, NPD projects have high uncertainty in the initial stages, which conflicts with
cost’s constraints from Stage-Gate in the initial stages (Oorschot et al., 2010).
Sources:
• Summers, G.J., Scherpereel, C.M. (2008). Decision making in product development: are you outside-in or inside-out? Management Decision. Vol.46, Iss.9; pp.1299-1312.
• van Oorschot, K., Sengupta, K., Akkermans, H., van Wassenhove, L. (2010). Get Fat Fast Surviving Stage-Gate® in NPD. Journal of Product Innovation Management. Vol.27,
Iss.6; pp. 828-839.
Task 1
Critical Chain
(Critical Path)
Task 2
Task 3
Task 5 Task 6
Task 1
Task 2
Task 3
Task 5 Task 6
Over estimations
embedded
Task 1
Safety buffers
Task 2
Task 3
Task 5 Task 6
Reduction
• Planning: Plan and design a solution to meet the needs and expectations within those constraints
• Stabilising: Validate a solution developed in order to check if it meets the needs and expectations
Source:
• Microsoft (2005). Introduction to the Microsoft Solutions Framework―http://technet.microsoft.com/en-us/library/bb497060.aspx
• MSF has:
– Team model, which defines people who will work in the project and their respective
activities (Microsoft, 2002a, Santos, 2007).
– Process model, which divides the project development in five project phases (envision,
planning, developing, stabilizing and deploying) and milestones (Microsoft, 2002b).
– Proven practices (e.g. for multidisciplinary teams and working in teams) derived from its
own experience in development products and services (Microsoft, 2002b).
Sources:
• Microsoft (2005). Introduction to the Microsoft Solutions Framework―http://technet.microsoft.com/en-us/library/bb497060.aspx
• Microsoft (2002). MSF Team Model v. 3.1―https://www.microsoft.com/en-us/download/details.aspx?id=3214
• Microsoft (2002). MSF Process Model v. 3.1―https://www.microsoft.com/en-us/download/details.aspx?id=13870
• Santos, S.S. (2007). Comparing the Rational Unified Process (RUP) and Microsoft Solutions Framework (MSF) http://www.ibm.com/developerworks/rational/library/apr07/santos/
Define Define
Measure Measure
Analyse Analyse
Improve Design
Source:
• https://www.isixsigma.com/new-to-six-sigma/design-for-six-sigma-dfss/dmaic-versus-dmadv/
Improvement
plan
Decreased
variation
UCL 2
Improved
average
UCL 1
_
X
LCL 2
LCL 1
Source:
• https://www.isixsigma.com/tools-templates/capability-indices-process-capability/process-capability-cp-cpk-and-process-performance-pp-ppk-what-difference/
1. Integration Management, to hold the overall project together and integrate it into a unified whole.
2. Scope Management, to ensure that the project includes all the work required and only the work required.
4. Cost Management, to ensure that the project will be concluded within the approved budget.
5. Quality Management, to ensure that project outputs and outcomes meet requirements and are fit for purpose.
6. Resource Management, to ensure that the project has enough and skilled resources required for the project.
8. Risk Management, to ensure that risks associated to the projects are manageable.
9. Procurement Management, to decide which products/services should be procured from outside of the organisation
10. Stakeholder Management, because the project has been created to satisfy stakeholders needs
Source:
• PMI (2017). A Guide to the Project Management Body of Knowledge (PMBOK Guide) – 6th ed., Project Management Institute, Philadelphia, PA.
ECTE350 - Engineering Design and Management 3
7.1. Project Integration Management
Procurement Risk
Management Management
Project
Communications
Stakeholder
Management
Management
Scope Resource
Management Management
Quality
Time Management
Management
Cost
Management
How the customer How the project How the analyst How the programmers How the beta testers How the business
explain it leader understood it designed it wrote it received consultant described it
How the project was What operations How the customer How it was supported What marketing What the customer
documented installed was billed advertised really needed
WBS
Level 1
Level 2
Level 3
Level 4
Source:
• WBS Schedule Pro–https://download.cnet.com/WBS-Schedule-Pro/3000-2076_4-10072965.html
ECTE350 - Engineering Design and Management 3
7.3. Time Management TIME
Critical Path
Critical path is a method used to estimate the minimum project duration and determine the
amount of scheduling flexibility.
It is the sequence of activities that represents the longest path through a project, which
determines the shortest possible project duration.
Task 1
Critical link
Task 2
Task 3
Task 5 Task 6
Non-critical
links
Source:
• PMI (2017). A Guide to the Project Management Body of Knowledge (PMBOK Guide) – 6th ed., Project Management Institute, Philadelphia, PA.
ECTE350 - Engineering Design and Management 3
7.3. Time Management TIME
Gantt Chart
Sources:
• WBS Schedule Pro–https://download.cnet.com/WBS-Schedule-Pro/3000-2076_4-10072965.html
• OpenProj–https://openproj.en.uptodown.com/windows/download
ECTE350 - Engineering Design and Management 3
7.4. Cost Management COST
Types of Costs
Why?
Source:
• Adapted from PMI (2017). A Guide to the Project Management Body of Knowledge (PMBOK Guide)–6th ed., Project Management Institute, Philadelphia, PA.
ECTE350 - Engineering Design and Management 3
7.4. Cost Management COST
Types of Costs
• Non-recurring engineering (NRE): one-time cost to develop, design or manufacture a new product.
Prototype development X
Use of the test equipment during development X
Use of the test equipment during production X
HALT/HASS chamber X X
Electronic components X X
Why?
Source:
• Highly Accelerated Life Testing (HALT) and Highly Accelerated Stress Screening (HASS) chamber–https://www.qualmark.com/systems/Multifunction
ECTE350 - Engineering Design and Management 3
7.5. Quality Management QUAL
Types of Costs
There are four types of costs associated the quality of products or services:
• Internal failure, associated to defects found before the customer receives the product or service.
• External failure, associated to defects found after the customer receives the product or service.
Source:
• American Society for Quality (ASQ). Cost of Quality (COQ)–http://asq.org/learn-about-quality/cost-of-quality/overview/overview.html
ECTE350 - Engineering Design and Management 3
7.5. Quality Management QUAL
Types of Costs
Example:
Sources:
• Cost of Quality (COQ)–http://asq.org/learn-about-quality/cost-of-quality/overview/overview.html
• Project Management Skills–https://www.project-management-skills.com/project-quality-management.html
ECTE350 - Engineering Design and Management 3
7.6. Resource Management HR
Project Manager
Software Quality
Technical Leader Test Leader Assurance (SQA)
Manager
Developer
Tester 1 Intern
1
Developer
Tester 2
2
Developer
Tester 3
3
Developer
4
Developer
5
Source:
• PMI (2017). A Guide to the Project Management Body of Knowledge (PMBOK Guide)–6th ed., Project Management Institute, Philadelphia, PA.
Meetings - Example
Sources:
• The secrets to running project status meetings that work! https://www.pmi.org/learning/library/secrets-running-project-status-meetings-7009
• Sutherland, J. (2014). Scrum: The Art of Doing Twice the Work in Half the Time. Crown Pub Inc. New York. ISBN. 978-0-385-34645-0.
Example:
Software Quality
Word products Project Manager Technical Leader Developers Test Leader Testers
Assurance (SQA)
Development Plan C R, A I C I C
Testing Plan C C I R, A I C
1 2 3 4
Source:
• Adapted from Larson, E. W., Honig, B., Gray, C. F., Dantin, U., Baccarini, D. (2018). Project Management–The Managerial Process, 7th ed. McGraw-Hill, New York, NY.―Chapter 7
Risk Treatment
• Risk avoidance―aims at eliminating the threat or protect the project from its impact.
Examples: extend the schedule or reduce scope.
Source:
• Adapted from PMI (2017). A Guide to the Project Management Body of Knowledge (PMBOK Guide)–6th ed., Project Management Institute, Philadelphia, PA.
ECTE350 - Engineering Design and Management 3
7.8. Risk Management RISK
Risk Treatment
• Risk transference―aims at shifting the impact of a threat to a third party, together with
ownership of the response. Examples: insurance, subcontractor.
• Risk acceptance―acknowledge the risk and not take any action unless the risk occurs,
adopted when it is not possible or cost-effective to address a specific risk in any other
way. The most common strategy is to establish a contingency reserve, such as amounts of
time, money, or resources to handle the risks.
Example: a very expensive car without insurance.
Source:
• Adapted from PMI (2017). A Guide to the Project Management Body of Knowledge (PMBOK Guide)–6th ed., Project Management Institute, Philadelphia, PA.
ECTE350 - Engineering Design and Management 3
7.9. Procurement Management PROC
RFQ
Request for Quotation
RFI
RFP BAFO
Request for
Request for Proposal Best and Final Offer
Information
Buyer seeks solution-
Buyer does not have
based submissions to Example:
sufficient information to
meet their needs. Usually indicates that the
write a detailed request New Product Development
customer wants a
Request price, payment reduction in price for the
Request information
terms, delivery dates and solution.
related to a product or
how/who will do the
service or seller capability
work
Cooperation Power
High High
Senior manager
Low Low
Senior manager
Involvement Interest
Low High Low High
Source:
• PMI (2017). A Guide to the Project Management Body of Knowledge (PMBOK Guide)–6th ed., Project Management Institute, Philadelphia, PA.
Source:
• http://elbitsystems.com/media/MUSIC-C_2016.pdf LRU – Line Replaceable Unit
Source: www.jjsmanufacturing.com
Source: www.youtube.com/watch?v=UDSp7noNjCg
Enhancing Project
Management Learning
Enhancing Project Management Learning
Research
You are invited to participate in a study being undertaken by Dr Marco Antônio Amaral Féris and
A/Prof Rodney Clarke from University of Wollongong.
The study has been approved by the Human Research Ethics Committee from University of
Wollongong with a protocol number 2018/144.
Participation is completely voluntary and you may choose to withdraw your participation from the
research at any time.
Prioritisation
UOW
Project A
AUSTRALIA
a) Access https://qplantool.wordpress.com/qplan-for-education/