Appendixs

Dear respondent;
Our names are A/Aziz Abdullahi mohamoud, A/rah man Mohamed Badal, Ahmed Aweis sh.
Abdi. We are currently undergoing a bachelor’s degree in Finance and Banking at Mogadishu
University, as partial fulfillment of the degree, we are required to conduct a research about
Evaluation of performance appraisal system and its effects on employee performance in
commercial banks we are pleased to inform you that you have been selected to participate in
our study.

We hope that you could complete the questionnaire as honestly and objectively as possible.

The questionnaire contains close ended questions your assistance will be highly appreciated this
questionnaire is aimed and designed to gather information about the Microfinance as a corporate
social responsibilities tool The result of this survey questionnaire will only be used for academic
purpose and your opinion will be treated confidentially. Your attitude to this subject matter is
extremely important for this study.

Thanks for giving up your valuable time to assist us in this research.

Yours sincerely,

Your voluntary participation is highly appreciated.

Section one: Personal information (please tick the box)

1. Gender

a) Male b) female
2. Age

a) 20 or less b) 25-30 c) 35-40 d) 45 and above

3. Marital status
a) Single b) married

4. Education levels a) Diploma or less. b) Bachelor. c) Master. d) Ph.D.

5. Level of experience
a) Less than one year b) 1-2years c) 3-4years d) 5 or more

Section two: This part presents specific objectives of the study which are how to examine
performance appraisal system and its effect on employee commitment of the commercial banks,
to identify the performance appraisal system and its effect on employee job satisfaction in
commercial banks, to evaluate performance appraisal system and its effect on employee
productivity of the commercial banks.

The respondent is required to put (√) where it is appropriate by using the following five scales

A) Employee commitment

No Statements Strong Agree Neutral Disagree Strongly

agree disagree
1 Performance appraisal systems
have significant affect on
employee commitment.
2 Giving reward to the employee
will enhance the commitment of
the employee.
3 When employee involves
participation of the decision
making then the moral
commitment of the employee will
improve.
4 Performance appraisal system
enhances employee commitment.

5 Performance appraisal system

does not contribute any more the
commitment of the employee
B) Employee satisfaction

No Statements Strong Agree Neutral Disagree Strongly

agree disagree
1 Performance appraisal system
contributes on employee Job
satisfaction.

2 When there is Job security then

employee has satisfied with his or
her job.
3 Whenever employee has a
responsibility or authority to
govern his or job then he or she
may satisfy with job.
4 Giving incentive to the employee
will greatly attribute employee
Job satisfaction.
5 Getting good salary employee
will get satisfy with their job and
maintain them for ages.
C) Employee productivity

No Statements Strong Agree Neutral Disagree Strong

agree disagree
1 Performance appraisal system
has a positive effect on
employee productivity

2 Giving training to the employee

will increase employee
productivity.
3 When employee receiving,
promotion, reward and
commission then the productivity
of employee will increase.
4 Performance appraisal system is
the one of the most common
things that enhances employee
productivity.

5 When the employees are well

trained and skilful them their
productivity will grow up.