New Zealand Diploma in Business (Level 7)

BUS 340
Supply Chain Management

Course title Supply Chain Management

Course code: BUS340 Credit Value: 30 Level: 7
Pre-requisites:
Co-requisites:

Directed hours: 168 Self-directed 132 Total hours: 300

hours:
 Course Overview
Course Aims

This course aims to propose effective solutions to manage supply chain issues and risks to
develop an understanding of the supply chain concepts and practices.

Learning Outcomes

Upon successful completion of this course, the learner will be able to:
Critically analyse supply chain management concepts and assess associated
1. risks in a New Zealand business context to recommend improvements and
management solutions.
Critically analyze supply chain management tools and techniques in order to
2. propose informed strategic, tactical, and operational decisions for an entity.
Interrogate supply chain management processes, tools, techniques and
3. concepts with consideration of social and ethical impacts to improve the
performance of an organization.
Critique sociological and cultural concepts and theories applied to supply
4. chain management projects within the New Zealand context.
Synthesize supply chain management concepts, theories and methods with
5. communication theories and concepts to enhance professional
communication practice.

Indicative Theories

Business, Supply Chain Management Tools, Techniques, Processes, Integration, Value Chain,
Manufacturing, Procurement, Distribution, and Logistics.

Assessment Details

Type Weighting Due Date

Analytical Report 43% 10 March 2019
Report 47% 31 March 2019
PPF Presentation 10% 04 April 2019
 Learning Resources

Recommended readings:
Chopra, S., & Meindl, P. (2010). Supply Chain Management. Boston: Pearson.
Christopher, M. (2011). Logistics & Supply Chain Management. Harlow, England: Financial Times
Prentice Hall.
Hopkin, P. (2017). Fundamentals of Risk Management. London, England: Kogan Page.
Simchi-Levi, D., Kaminsky, P., & Simchi-Levi, E. (2008). Designing and managing the supply chain:
concepts, strategies, and case studies. Boston: McGraw-Hill/Irwin.

Recommended journal articles:

Grewal, D., Levy, M., & Kumar, V. (2009). Customer experience management in retailing: an
organizing framework. Journal of retailing, 85(1), 1-14.
Lambert, D. M., Cooper, M. C., & Pagh, J. D. (1998). Supply chain management: implementation
issues and research opportunities. The international journal of logistics management, 9(2), 1-20.
Lambert, D. M., & Cooper, M. C. (2000). Issues in supply chain management. Industrial marketing
management, 29(1), 65-83.
Lambert, D. M., García‐Dastugue, S. J., & Croxton, K. L. (2005). An evaluation of process‐oriented
supply chain management frameworks. Journal of business Logistics, 26(1), 25-51.
Melnyk, S. A., Davis, E. W., Spekman, R. E., & Sandor, J. (2010). Outcome-driven supply chains. MIT
Sloan Management Review, 51(2), 33.
Mentzer, J. T., DeWitt, W., Keebler, J. S., Min, S., Nix, N. W., Smith, C. D., & Zacharia, Z. G. (2001).
Defining supply chain management. Journal of Business logistics, 22(2), 1-25.
Spekman, R. E., Kamauff Jr, J. W., & Myhr, N. (1998). An empirical investigation into supply chain
management: a perspective on partnerships. Supply Chain Management: An International Journal,
3(2), 53-67.

Online Resource
Learners are required to access the Moodle and the internet for materials relevant to this course.
 Course schedule

The course will focus on the following eight modules:

1. Operations and supply chain management in New Zealand
2. Functions, business processes, performance metrics and decision-making
3. The role of technology in supply chain management
4. Value chain analysis
5. Manufacturing, procurement, distribution, and logistics
6. Supply chain integration
7. The role of key stakeholders in supply chain management.
8. Global movement goods and services

Teaching approaches

The course will be taught face-to-face, supported with supervised online learning (Moodle).

The learning and teaching approaches to this course are based on the idea that learning is an active
process and that you will engage in a deep learning process; that you will learn well when you ask
questions, discuss and apply new information to different problems and situations, both individually
and in groups.

Schedule of teaching

Week Mode Topic

Introduction to Supply Chain Management
•Defining supply chain management
Lecture SCM: Implementation issues and research opportunities
Week 1 •Issues in SCM

Students work on identifying a relevant NZ based organisation to

Tutorial
analyse the supply issues in the organisation.
The role of technology in SCM
Lecture
Triple bottom line in SCM
Week 2 Analyse the supply chain issues of eight supply chain management
Tutorial processes. Students work on how the model applies to their chosen NZ
based organization.
Supply chain strategies
Lecture
Week 3  Sustainable SCM
Tutorial Assignment 1: Student Feedback
Value Chain Analysis
Lecture  Value Chain definitions and characteristics
 Supply chain integration
Week 4
Students present their ideas to class – use peer and tutor feedback to
Tutorial discuss the impacts to improve the performance of the chosen NZ
based organization.
 Supply Chain Stakeholder Analysis
Lecture Logistics and SCM
Week 5
Globalisation and partnership of SCM
Tutorial Critique the role of stakeholders
Lecture Customer experience as an outcome of SCM
Week 6
Tutorial Assignment 2: Student Feedback
Week 7 Lecture Assignment Feedback
Tutorial PPF Presentation
Lecture
Week 8
Tutorial Course Review

Class times:
100% attendance is required, and the role will be taken at every class

Assessment Details
Type Weighting Due Date
Analytical Report 43% 10 March 2019
Report 47% 31 March 2019
PPF Presentation 10% 04 April 2019

Criteria to pass this course:

All assessments in this course are performance-based. To pass the course learners must gain a
minimum weighted average of 50% across all assessments.

All assessments must be handed in on the due date. Late submissions will incur a grade penalty.
Assessments more than 1 week late will not be graded and will result in a fail.

All assessments must be word documents and must be submitted through Moodle on line platform.

Assessment One: Analytical Report

Supply Chain Management Analytical Report

Due date: 10 March

Weighting: 43%
Word Count: 3500 words

Assessment outline:
In this assessment, you are required to provide a supply chain management analytical report based
on your chosen New Zealand based organisation. You must include a discussion of the supply chain
issues of the supply chain management processes with considerations of the impacts to improve the
performance of the organisation. You must also develop a supply chain strategic plan to propose to
your chosen organisation.

Guidelines

Task 1: Choose a relevant New Zealand based organisation

Choose an existing organisation New Zealand and elaborate on your personal and professional reasons
for choosing to focus on this organisation. In your reasoning, include considerations of the potential
for improving supply chain management within your chosen organisation and/or the importance of
this organisation to the study of supply chain management.
Approx.300 words

Task 2: Analyse the supply issues in the chosen New Zealand based organisation
Critically analyse the supply chain issues of eight supply chain management processes in terms of
how the model applies to your chosen organisation.

Approx.1600 words

Source: Lambert, D. M., Cooper, M. C., & Pagh, J. D. (1998). Supply chain management: implementation issues and research opportunities.
The international journal of logistics management, 9(2), 1-20.

Task 3 Prepare a strategic plan to improve the performance

Develop a supply chain strategic plan that promises to solve AT LEAST ONE concrete problem that you
have identified in the supply chain of the chosen organisation. The required parts are as follows:
 a. The plan should be consistent with the analysis discussed in task 2
b. The plan should contain a specific tool or technique along with your recommendations.

Approx.1000 words

Task 4 Impact of Technology on the Organisational performance

Choose ANY ONE of the following technologies and evaluate its potential impact on the
performance of your chosen organisation in terms of the following TRIPLE BOTTOM LINE framework:
a) Social Performance, b) Environmental Performance and C) Economic Performance.

1) INTERNET OF THINGS (IOT)

2) BLOCKCHAIN
3) REVERSE LOGISTICS
Approx.600 words

Source: Carter, C. R., & Rogers, D. S. (2008). A framework of sustainable supply chain management: moving
toward new theory. International journal of physical distribution & logistics management, 38(5), 360-387.

Marking criteria:
You must submit your essay on line, and it must be entered through turn it in. Essays not submitted
through turn it in will not be graded.
Your essay will be graded according to the criteria set out in the marking rubric (under assessments in
Moodle).
 Assessment Two: Report

Written Report
Due date: 31 March
Weighting: 47%
Word Count: 3500 words

Assessment outline:
In this assessment, you are required to provide a comprehensive report of the impacts of the
suggestions you have proposed in your strategic plan (Assessment 1). You must also include
synthesising the value chain using the basic model of Porter’s Value Chain and the role of each
stakeholder in creating value for the chosen organisation.

Guidelines

Task 1
Discuss the impacts of the suggestions that you propose in your strategic plan (for Assessment 1).
Interrogate the supply chain management tools, techniques and best practices. Expand your analysis
(strategic plan) by discussing the potential impacts of your suggestions on improving the value for
customers

Approx.700 words

Task 2
A. Synthesise the value chain of the chosen New Zealand based organisation using the basic
model of Porter’s Value Chain provide below.

The basic model of Porters Value Chain (Porter, 1985)

 B. Synthesise the stakeholders of the chosen organization with regards to the basic model of
Porter’s Value Chain.
Approx.1400 words

Task 3
1. Synthesise the role of the stakeholders (stakeholder groups) in terms of their impacts on the
value created by the given organisation during the phase of a) Procurement, b)
Manufacturing and c) Distribution.

2. Create a one-page diagram to illustrate the value exchange(s) between key stakeholders and
your chosen organization during these three phases.

Approx.1400 words

Marking criteria:
You must submit your essay on line, and it must be entered through turn it in. Essays not submitted
through turn it in will not be graded.
Your essay will be graded according to the criteria set out in the marking rubric (under assessments in
Moodle).

Assessment Three

Reflective analysis presentation

Individual Task: Presentation
Weighting: 10%
Duration: 10 minutes

Assessment outline:

This presentation draws together elements from across the course for you to demonstrate how you
have holistically met the graduate profile outcomes. It supports and demonstrates the holistic nature
of the graduate profiles and how they have been met during your study.

Guidelines
 Prepare and present reflections that demonstrate ways in which your personal and
professional skills have developed and the Graduate Profiles Outcomes (GPO’s) achieved
during this course.
 Include in your reflections the impact of various learning activities both inside and outside the
classroom.

All presentations must have a presentation script in support which will be submitted through the
Moodle online platform. The script must show in written form all the components of your
presentation.

Marking criteria
Your presentation will be graded according to the criteria set out in the marking rubric under
assessments in Moodle.

Please take careful note of the following

Academic misconduct
All assessments must be the student’s own work.
Plagiarism and collusion are academic offenses. They are forms of cheating and severe
penalties are associated with them. If a student is caught plagiarising or colluding, they may
be failed in that piece of assessment or in serious cases, being expelled from the college.

 Plagiarism occurs when a student passes off as their own another student’s work,
or copies without acknowledgment of its authorship, the work of any other
person.
 Collusion occurs when a student obtains the agreement of another person for a
fraudulent purpose with the intent of obtaining an advantage in submitting an
assignment or other work.

Cheating in Tests and Examinations – All cheating, irrespective of the amount, is completely
unacceptable and considered to be a major offense. Consequences include being failed for
that exam, having to redo the course or in serious cases, being expelled from the college.

Misrepresentation of contribution – A student who does not contribute equitably and fulfil
their obligations as a member of a group assessment item without declaring this will be
considered as having misrepresented their contribution to the assessment.

Attendance

Immigration New Zealand requires 100% attendance for this course. Where you are unable
to attend a course due to sickness, you will be required to provide a medical certificate.