NEPTUNE DE ORO REFILLING STATION

WATER SAFETY PLAN

PREPARED BY: MR. KAPITAN KAYE F. CHAVES 0

 Water Safety Plan of
Neptune de Oro Refilling Station
DOCUMENT HISTORY

This page records the changes made to the document since its inception. Every time a revision
is made to the document, it is properly recorded in this section.

Revision Number and Date
Rev 1. 07 November 2014
Rev 2. 4 December 2014
Rev 3. 27 January 2015
Which sections of the document were revised
Issue of first inception – All sections are new
1. Company’s detailed information is added on the
introduction
2. Roles and responsibilities of the focal person is
clearly defined
3. Identification of priority steps are refined.
Identified priority steps are:
a. Reverse Osmosis
b. U.V. Light
c. Capping and sealing
1. Process flow diagram is added on Step 2
2. Description of the process flow is improved with
the description of each of the materials used per
equipment
3. Separation of schematic flow diagram with the
process flow diagram
4. Inclusion on the improvement plan of possible
renovation of the water station which includes
upgrade of the station’s facilities and equipment

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INTRODUCTION
Name of Company : NEPTUNE de ORO REFILLING STATION
Address : KAUSWAGAN HIGHWAY, CAGAYAN de ORO CITY
Product Water : PURIFIED WATER
Source of Water : DEEP WELL (100 ft.)
Manager : Kapitan Kaye F. Chaves
No. of Years in Operation : 14 years

Company’s Information:
Registered Business Name: Neptune de Oro Refilling Station
Business Address: C-10-10 National High Way Kauswagan, Cagayan de Oro City
Contact Number: 088-858-2121 ; 088-858-9957
E-mail address: awichaves@yahoo.com
Date of Registration: December 05, 2001
Certificate of Registration Number: 8352
Business Permit Number: 2014-13561
Nature of Business: Purified Water Refilling and Purified Ice Making Station
General Manager: Kaye F. Chaves

Company’s Mission, Vision, Goal:

Quality Policy
“Towards excellence through customer satisfaction”

We, the management and staff of NEPTUNE de Oro Refilling Station, aim to provide the
purest water and ice other associated products and services that satisfy our customer’s
requirements.
To achieve this objective, it is our policy to maintain and continually improve a quality
management system, planned and developed in conjunction with all functions of the company.
It is our responsibility to ensure that this quality management system is effective, continuously
adequate and practiced by all.

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Rationale:
Producing safe and potable water for consumer of Cagayan de Oro City is the station primary
goal. With the process that runs to separate areas to maximized its efficiency and minimized its
contamination and risk, that insure the consuming public of the safety of its product.
The station itself does not only produce water for the paying public but also a primary source
of water for local use and drinking in case of a natural disasters and emergency, it’s the
commitment of the company to help the community in times of emergency. With its committed
staff and personnel, the station continues to serve the people of the city and explore other avenues
to expand its knowledge and technical expertise in the operation in the water refilling station.

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WSP FOCAL PERSON
Mr. Kaye Chaves was selected as Neptune de Oro’s WSP focal person. He satisfies the minimum
requirements set by the guidelines and has the following qualifications which are needed to
effectively develop and implement the WSP:

Qualifications
The following criteria were considered in his appointment as WSP Focal Person:
 Undergone Food Safety Training conducted at UP Manila College of Public Health
 Undergone 40 Hrs. Certification Course for Plant Operators & Owner for Refilling
Station.
 Committed and knowledgeable in all aspect of operation the whole system and programs
of the refilling station.

Moreover, the roles and responsibilities expected from Mr. Chaves are enumerated as follows:

Roles & Responsibility

The following are the roles and responsibilities of the Focal Person:
 Address and implement proper measures to ensure that the product water passed the
standards for safe drinking water set forth by the national standard for drinking water.
 Trainer, educator, overseer and adviser for all operation on water refilling station.
 Document keeper.
 In-Charge for the formulation of WSP and its implementation.

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DESCRIPTION OF WATER SUPPLY SYSTEM

Source of Water
The water source is located at the ancestral property of the Chaves family locate at National
Highway Kauswagan, Cagayan de Oro City. The property has two (2) deep well sources of 100 ft.
deep per well. It has been in used for the last 35 years and been used as the source of water for the
refilling station for the past 14 years. The source has also been used for domestic source for
emergency and calamity events that hits the city in recent years. The property was enclosed with
masonry wall fence of 5 feet tall, with a heavy equipment dealership company due southeast, a
sorting used plastic company to its south, a display area for equipment and vehicle to its northwest,
a vacant lot southwest and the national highway due north of the water source.

Process Flow
The process composes of three (3) different areas where each area houses different process
and treatment for the water. This was design to put into consideration the safety of the processes
and the equipment used in each area.
Area One (1) which is considered as the water extraction area houses two (2) the deep well
with individual pump SDR 80 PE pipe with a high volume foot valve at the bottom of the well (at
the bottom of the well is perpetrated for additional safety for the foot valve) and multimedia sand
filter for pre-filtration of the raw water, two (2) raw water tank made of stainless which are used
for storage and bypass valve for alternate usage of water supply. This is to insure the maximum
efficiency of the sources and easy maintenance of the equipment used.
Area Two (2) is the primary filtration, disinfection, removal of chemical and dissolved
solid in the raw water. This area includes a pump which serves as the pressure equalizer for the
raw water from the storage tank of area one to the filters that includes the multimedia, carbon, and
resin, pressure gauges are installed in every filter to monitor the efficiency of the equipment and
its functionality. The filters are used to trap the unwanted particles and to remove the dissolved
solids in the water. Then stored at stainless water tank with tube gauges to determine the water
level inside each tank, also the tanks are fitted with individual gate valve for easy accesses for
maintenance and servicing. Another pump is introduced in the line to insure the proper pressure
of the water upon entering the reverse osmosis process, which removes the dissolve solids in the

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water. The finished product then stored in another tank with gauge and another pump before it will
be in its final treatment and disinfection process.
Area Three (3) house the washing area and the designated clean area which includes the
final treatment, refilling, capping and storage of the product water. From the pump located on area
two the pre-filtered water is then push to the polishing and carbon filter before it runs thru the
ultraviolet light for its final disinfection process and stored to finished product tank which also has
a monitoring gauge. A final washing and resin area of prewash containers coming from the
separately located washing area. The containers are then refilled, capped, sealed then stored or
released for delivery thru an opening (window) specifically design for releasing of final product
only which opens to the driveway. The washing area which is located separately from the final
treatment area also has a direct path to the driveway and gets its water from a separate line from
the filtered tanks in area two. The prewash container then enters thru an open in the clean room
for final washing and rinsing.

Product Description
The product water of the refilling station is purified water which undergoes the different
above mention process

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Figure 1. Schematic Flow Diagram (Purified Water)

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LEGEND: Pump 2

Storage
Multimedia Deep Well 2
Sand Filter
Operation

Transport

Inspection/Monitoring

F.W.T. - Filtered Water Tank

P.F.W. T. - Product Filtered Water Tank

Raw Water Tank 1

Pump 1

Multimedia Deep Well 1

Sand Filter
Raw Water Tank 2

AREA 1

General Note:
1. All Tanks has flow switch & volume P.F.W. T.
gauges for Efficiency
2. Multimedia, Activated Carbon & Softening
filters has individual pressure gauges

F.W.T. 4 F.W.T. 3 F.W.T. 2 F.W.T. 1

Pump

Filtered Water Tanks Pump

R.O. Activated
Pump Carbon

Multimedia Water
AREA 2 Softening

Washing Area

Product Tanks

Office Area
Polishing &
Carbon Filter
AREA 3
UV
Final Washing Area

Drive Way
Filling Area Capping/Sealing

Figure 2. Process Flow Diagram (Purified Water)

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HAZARD IDENTIFICATION AND RISK ASSESSMENT

Based on the above schematic and process flow diagrams, potential health hazards and hazardous
events at each step from source water to consumers were identified. Potential hazards identified
were classified into microbiological and chemical categories.

Though specific hazards were not identified, potential microbiological hazards in the WSP may
include:

 Bacteria – Salmonella, Shigella, V. cholerae, Y. enterocolita, C. jejuni, E. coli

 Viruses – Hepatitis A & E, Norwalk, Rotavirus, Poliovirus
 Protozoa – Entamoeba histolytica, Giardia lamblia, Cryptosporidium parvum
 Helminths – roundworms, tapeworms, flukes

Potential chemical hazards indicated in the WSP may include:

 Inorganic constituents with health significance – Antimony, Arsenic, Barium, Boron,

Cadmium, Chromium, Cyanide, Lead, Mercury

 Organic constituents with health significance - Benzene, Toluene, Zylenes, Styrene,

Polynuclear Aromatic Hydrocarbons (PAHs)
 Organic constituents from agricultural pollution (pesticides)
 Disinfectants and disinfectant by-products

Risk Assessment Method

After all the potential hazards were identified, a hazard analysis has been conducted to
evaluate the severity of risks or health effects of the hazards. Since Water Refilling Station
operation is classified as small water supply system, the use of a simplified risk assessment
approach was preferred. The questions below were used as a guide in assessing and
prioritizing the risks.

Priority steps in the water refilling operation are those step where loss of control may
result to occurrence of a health hazard and that this step is the last step to eliminate or

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reduce the hazard to an acceptable level. Process steps are also considered a priority step
if the loss of control step may result to occurrence of a health hazard and the hazards or
steps are not fully controlled by the existing standard operating procedures.

Question Answer Decision

1. If I lose control in a step, will a Yes Proceed to Q2 or

health hazard occur? Q3
No
Not Priority (NP)

2. If I lose control in a step, will a Yes Not Priority

subsequent step or action No Priority (P)
eliminate or reduce the hazard to
an acceptable level?

3. Is the hazard fully controlled by Yes Not Priority

the existing support programs or No Priority
Standard operating Procedures
(SOPs)?

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NO Q1 NO
Q1
(NP) (NP)

YES YES

YES YES
Q3 Q2
(NP) (NP)

NO NO

(P) (P)

Figure 3. Risk Assessment Decision Flow Diagram

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CONTROL MEASURES AND PRIORITY STEPS

Control measures to reduce the possible occurrence of the identified hazards were established.
Common control measures include adherence to the company standard operating procedures,
various support programs such as training of employees, equipment maintenance and strict
implementation of hygiene policies.

Critical limits were established for each priority step identified. These are properly monitored
to control the possible hazards. The set critical limits were based on the national and known
industry standards.

There are three (3) priority steps identified:

• Reverse Osmosis - This process is effective in removing 60% to 90% of organic

contaminants in water.
• U.V Light Sterilization - This is the very last step to eliminate any microbiological
hazards that may be present in water. Under normal conditions, U.V. radiation can
effectively destroy / kill microorganisms.
• Container, Caps Washing and Sanitizing Process - If correct cleaning and sanitizing
procedure will be applied to containers and caps, this process is known to effectively
reduce any microbiological and chemical hazards that may be present in its surface.
These materials will not undergo any other subsequent steps after cleaning and
sanitizing to eliminate potential hazards that may be present.

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HAZARD IDENTIFICATION AND CONTROL MEASURE SHEET

Table 1. Hazards, Control Measures, and Priority Steps (Purified Water)

Hazard Identification Control Measure Determination & Prioritization of Risk

Priority
Hazardous Events (Source of Hazard Justification for Priority
Process Steps Control Measure Step (Yes or
Hazard) Category Step
No)
Pump Contamination due to power Microbiological Generator on Standby /
No
Failure / Mechanical Problem Chemical Spare Motor/Pump
Pre Filter Clogging due to poor Microbiological
Regular Cleaning No
Multimedia equipment maintenance Chemical
Raw Water Contamination of water from Regular Cleaning
Tank tank due to
 Carried over
contaminants from
previous process Microbiological No
 Accumulated dirt &
microorganisms that
may have grown from
the tank
Contamination due to leaching Chemical Use tank made of non-
toxic materials from the tank toxic materials,
such as lead corrosion-resistant,
smooth, easily cleaned
surface No

Use DOH approved

soldering joints and
procedure

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Hazard Identification Control Measure Determination & Prioritization of Risk
Priority
Hazardous Events (Source of Hazard Justification for Priority
Process Steps Control Measure Step (Yes or
Hazard) Category Step
No)
Pump Power Failure / Mechanical Microbiological Generator on Standby /
No
Problem Chemical Spare Motor/Pump
Multimedia Fouling of filter resulting to Microbiological Backwashing once
Filtration pressure drop and release of Chemical reading in pressure gauge
(Media Tank) trapped contaminants to the drops below 10 psi.
next stage of the water No
processing Replace/Clean sediment
media once sediment
media is saturated.
Activated Fouling of filter resulting to Microbiological Backwashing once
carbon filtration pressure drop and release of Chemical reading in pressure gauge
(Media Tank) trapped contaminants to the drops below 10 psi.
next stage of the water
No
processing. Replace AC filter once
clogged.
Growth & proliferation of
bacteria in carbon material
Water softening Contamination of resins as a Microbiological Backwashing once
(Media Tank) result of inadequate filtration Chemical reading in pressure gauge
from previous process drops below 10 psi. No

Replace damage resin.

Exhaustion of resin due to Chemical Regenerate exhausted
insufficient regeneration resin
No
resulting to dumping of Ca, and
Mg to RO membrane

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Hazard Identification Control Measure Determination & Prioritization of Risk
Priority
Hazardous Events (Source of Hazard Justification for Priority
Process Steps Control Measure Step (Yes or
Hazard) Category Step
No)
Damage of resin due to Chemical Replace resin
presence of chlorine, and No
physical damage
Filtered Water Contamination of water carried Microbiological Regular Cleaning
Tank over from previous process. Chemical No

Contamination of water due to Microbiological Enclosed tank and sealed

human contact during
No
monitoring of water level Installation of volume
gauges
Multi Impeller Power Failure / Mechanical Microbiological Generator on Standby /
No
Pump Problem Chemical Spare Motor/Pump
Reverse Membrane fouling & scaling. Microbiological Maintenance & checking If R.O. breaks down their
Osmosis Chemical of pre-treatment will be no other
equipment. equipment in the system
that will removed the
Yes
Membrane cleaning chemical contamination in
the product.
Replacement of
membrane
Product Water Contamination of water from Microbiological Regular Cleaning
Tank tank
 Carried over from Enclosed tank and sealed.
No
previous process.
 Human contact due to Installation of volume
monitoring. gauges
Pump Power Failure / Mechanical Generator on Standby /
Microbiological No
Problem Spare Motor/Pump

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Hazard Identification Control Measure Determination & Prioritization of Risk
Priority
Hazardous Events (Source of Hazard Justification for Priority
Process Steps Control Measure Step (Yes or
Hazard) Category Step
No)
Polishing Fouling of filter due to Microbiological Regular monitoring
carbon filters inadequate equipment
maintenance resulting to Regular replacement of
dumping & release of filters.
impurities to the next stage of No
the water processing.

Growth & proliferation of

bacteria in carbon material
UV Light Survival of microorganisms due Microbiological Regular monitoring of If UV breaks down their
sterilization to faulty UV bulb UV light condition will be no other
(off/unplugged, busted, equipment in the system
damaged ballast) that removed the
microbiological
Survival of microorganisms due Regular check-up and Yes contamination in the
to adhering scales on quartz cleaning of quartz product.
sleeves blocking UV radiation sleeves
Survival of microorganisms due Set water flow rate
to insufficient U.V. dosage commensurate to the size
against flow rate of U.V. bulb
Product Water Contamination of water from Microbiological Regular Cleaning
Tank tank
 Carried over from Enclosed tank and sealed.
No
previous process.
 Human contact due to Installation of volume
monitoring. gauges
Pump bladder Power Failure / Mechanical Generator on Standby /
Microbiological No
tank Problem Spare Motor/Pump

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Hazard Identification Control Measure Determination & Prioritization of Risk
Priority
Hazardous Events (Source of Hazard Justification for Priority
Process Steps Control Measure Step (Yes or
Hazard) Category Step
No)
Containers, Survival of microorganisms Microbiological Implement strict If containers are
caps washing & from used containers & caps procedure on containers, inadequately washed, no
sanitizing due to insufficient & ineffective caps washing & other subsequent step to
cleaning sanitizing Yes eliminate microbial
contamination therefore
end product will be
contaminated
Filling, Capping Contamination of water and Microbiological Equipping personnel with
and Sealing container from personnel the proper knowledge
and training with regards
to PPE, hygiene policy,
and hand washing
Delivery Contamination of container Microbiological Train personnel on
during handling and delivery Chemical prevention contamination
procedures
No
Maintain delivery
vehicles clean and
sanitary.
Water storage Improper handling and storage Microbiological Consumer education
and of consumers
consumption Incorporate proper No
product storage and
consumption on labels.

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IMPROVEMENT/UPGRADE PLAN
WSP must be continuously improved / upgraded to ensure that hazards and risks that are not adequately controlled by the existing
WSP are addressed.
Table 2. Improvement/Upgrade Plan Actions and Accountabilities

Action Arising from Specific Improvement Plan Accountabilities Due Status

Action plan for the
upgrade and renovation of
the water station including
facilities and equipment
Action plan that will
address the customer
complaints immediately
and guidelines for the
investigation process and
procedures.
Deterioration Replacement of non-approved Manager 2nd quarter of Not yet
of present equipment such as pressure Mr. Kaye F. Chaves 2015 started
equipment tanks, storage tanks, and pipes
and
accessories Upgrade of the facilities
including the provision of the
necessary protection of the
equipment such as the raw
water tank, pressure tanks, and
the pipes from contamination
Costumer Formulate and develop Manager 1st quarter of Not yet
Complaint guidelines in order to facilitate Mr. Kaye F. Chaves 2015 started
immediate response to
customer’s complaint. Technical / Maintenance
Person
Develop investigation process Mr. Phillip Salvador
and procedure to identify the
problem, possible solution, and
implementation of the solution
to address the complaint.

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Action
Develop emergency /
disaster response
procedure in case of
natural calamities that
would lead to destruction
of facilities and
contamination of water
supply
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Water Safety Plan of
Neptune de Oro Refilling Station
Arising from Specific Improvement Plan Accountabilities Due Status
Develop a data
base/compilation system for
problem encountered, its
approaches and solution.
Absence of Develop emergency / disaster Manager 1st quarter of Not yet
procedures / contingency plan based on Mr. Kaye F. Chaves 2015 started
contingency previous experience to maintain
plans that the integrity and safety of Technical / Maintenance
will address product water while at the same Person
continuation time providing support for the Mr. Phillip Salvador
of operations community and LGU.
in case of
disasters Develop a data
base/compilation system for
problem encountered, its
approaches and solution for
future reference and
improvements of in place plans.
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MONITORING REQUIREMENTS AND CORRECTIVE ACTION

Proper monitoring procedures are defined to determine conformance of the Priority Steps to its Critical Limits. The procedures are
established to detect process deviations and to intervene if the critical limits have been exceeded or not met. The system of monitoring
shall include the area to be monitored, the person to perform the monitoring, and the frequency of monitoring and method of
monitoring.

The pre-determined corrective actions are set to eliminate the hazard, to ensure that priority steps are under control, and to guarantee
that the identified procedures or conditions that pose hazards are corrected. The system ensures that each corrective action taken is
properly documented.

Table 3. Monitoring Requirements and Corrective Action (Purified Water)

Process Step Priority Limit What Where When How Who

Reverse Osmosis TDS NOT TDS Level Product water Three times a day Use TDS meter Re-filler on Duty
MORE THAN 9 (8 A.M., 12 NN,
mg/L (ppm) 3 P.M.) By Manager

UV Light Lamp hours Lamp hours UV Quartz cover Once a year Checking label Mr. Kaye F.
Sterilization attached to UV Chaves

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Process Step Priority Limit What Where When How Who

Functionality Indicator light on UV light Before start of Visual checking Re-filler on Duty
equipment operation

Container, caps 50 ppm chlorine Chlorine Chlorine solution Once a day Use chlorine test Staff
Washing and solution concentration strips with color
sanitizing chart

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VERIFICATION OF THE EFFECTIVENESS OF WSP

A system of verification has been defined to confirm that the WSP is effectively implemented, and that the hazards are within
identified acceptable levels. Verification measures confirms that the support programs are implemented, the hazard analysis is updated,
and the standard operating procedures are in place and effective.

Table 4. Verification Monitoring (Purified Water)

Verification Monitoring
Process Step
What When Who
Reverse Osmosis Water Analysis for Physical / Every 6 months CHO thru DOH Accredited
Chemical Parameters Laboratory

Internal Audit Quarterly Mr. Phillip Salvador/ Mr. Kaye F.

Chaves

External Audit Quarterly/ Semi-annually Local Health Authority/

Consignee Quality Control
UV light Sterilization Review of Preventive Maintenance Once a year Mr. Kaye F. Chaves
Records

Water Analysis Microbiological Once a month CHO thru DOH Accredited

Test Laboratory

Internal Audit Quarterly Mr. Phillip Salvador/ Mr. Kaye F.

Chaves

External Audit Quarterly/ Semi-annually Local Health Authority/ Consignee

Quality Control

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Verification Monitoring
Process Step
What When Who
Containers, Caps washing Procedure for Chlorine Preparation Quarterly Owner
and Sanitizing

The following are other verification activities:

Internal Audit
The implementation of WSP is verified by various ways. An internal systems audit is conducted once every 6 months. The audit
includes all areas in the operation, including but not limited to equipment, source and product water, containers, records, processes and
control measures. The audit verifies compliance to the set operating procedures. The owner and its employees acknowledges and
implements corrective actions identified in the audit, if any, within acceptable time frame.

Water Testing
The most common verification activity used is the laboratory water testing for microbiological parameters once a month;
physical/chemical parameters once every six (6) months.

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Customer Satisfaction

Verification includes checking that consumers are satisfied with the water being supplied. If they are not, there is a risk that they will
use less safe alternatives. Moreover, a customer satisfaction survey helps on feedback from customers about the quality of the product
and services, learn where the company can improve, obtain information on priorities and customer requirements.

Customer satisfaction survey will be done by face to face interview by the staff during delivery, random telephone interview and a
survey questionnaire.

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MANAGEMENT PROCEDURES
Standard Operating Procedures
Standard Operating Procedures for a WRS are necessary to provide enough details and guide
employees in performing their tasks correctly and ensure proper and sanitary operation.

a. Before operation
1. Proper hygiene and sanitation should be practice at all time
 Proper uniform
 Hand washing
 Hair net
 Working gown, shoes
2. Clean and sanitize the store and equipment
3. Turn on all equipment
4. Monitor the system and keep daily log
5. Do the usual maintenance if needed
b. Operation
1. Washing and sanitizing of bottles and caps separate from final rising
2. Rinsing of bottles and caps with product water
3. Filling without hand contact and cover with caps immediately
c. Delivery
1. Transport the product water in a maintained, clean and sanitary closed vehicle.
2. Product water to be delivered within 24hours
3. Customer’s product information for proper handling of product.

Incident/Crisis Management
This part of the WSP will help the operator deal with any problems related to the normal
operating conditions and recover afterwards.

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Table 5. Incident/Crisis Management

PROBLEMS THAT MAY ARISE ACTION PLAN

EQUIPMENT
Repair Stop operation and provide a service
Leaks
Immediately technician
Low pressure and low production for
Clean immediately
RO
High TDS Replace RO membrane
Damaged high pressure pump/pro con
Replace pump/booster/pro con head
head and booster pump
DELIVERED PRODUCTS
Investigation and determination of product
deficiency and cause of health outbreak.
Health Outbreak
Protect product and store it in a well
ventilated area and away from direct sunlight.
Provide guidelines for emergency procedures
Emergency Procedures for customer complaints and for emergency
calamity events.

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SUPPORT PROGRAMS
Support programs provide the basic environmental and operating conditions essential for the
safe production of water. These programs help control the conditions in the refilling station which
contribute to the over-all safety of the water being produced. Below are the existing support
programs that the company implements and its related activities:
Table 6. Existing support programs
Program Activities
Personnel Training  Training on Health and Hygiene
Health & Hygiene Policies  Health Permit
 Identification and policies on communicable
diseases
 Personal hygiene requirement (PPE, hand
washing, uniform)
Plant Structure  Approved blueprint
 Proper design / lay-out
 Location
 Materials used are easy to clean and maintain
 Availability of sanitary facilities
Equipment design and  Equipment design and installation
Preventive Maintenance  Preventive maintenance procedure and schedule
Equipment Calibration  Calibration schedule
 Calibration Procedure
Cleaning and Sanitation  Sanitation scheduled, methods, and frequencies
 Correct usage of cleaning chemicals, its dilute
time and contact time
 Record keeping and corrective actions
 Pest control / management
 Waste management
Testing Control  Sampling procedure, TDS reading, Hardness
Receiving / Sorting /  COA for water containers
Dispatching Procedure  Storage procedure for product water and
packaging materials
 Dispatching procedure

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Table 7. Additional support program
Program Activities Target Date
Personnel Training  Induction Training
1St Quarter of 2015
 Training on work habits
Equipment design  Preventive maintenance
and Preventive procedure and schedule 1St Quarter of 2015
Maintenance
Cleaning and  Record keeping and
Sanitation corrective actions
1St Quarter of 2015
 Pest control / management
 Waste management

WATER SAFETY PLAN REVIEW

 WSP shall be reviewed every 2 years
 WSP shall be reviewed when there are changes to raw water source, process, type
of product water and equipment.

REVISION FOLLOWING AN INCIDENT

WSP shall be reviewed following an emergency, confirmed incident near misses or unforeseen
events to ensure that the incident will not recur; or assess whether the incident could have been
handled better. A post-incident review or the incident investigation will identify opportunities for
improvement; therefore, the WSP Focal Person shall establish new procedures or revise existing
ones based on the result of WSP review and incident investigation. The review will be based on
certain guide questions.
List of questions to ask following an emergency, incident or near miss
 What was the cause of the problem?
 Was the cause of an incident already identified in the WSP hazard & risk assessment?
 How the problem was first identified or recognized?
 What were the most essential actions required and were they carried out?

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 Water Safety Plan of
Neptune de Oro Refilling Station
 If, relevant, was appropriate and timely action taken to warn consumers and protect their
health?
 What communication problems arose and how were they addressed?
 What were the immediate and long-term consequences of the emergency?
 How can risk assessment / procedures / training / communications be improved?
 How well did the emergency response plan function?

Following an incident, emergency or near miss the following checklist may be useful to revise
the WSP:
 Accountabilities and contact details of WSP Focal Person and key personnel are updated
and available
 Clear definition of trigger levels for incidents including a scale of alert level (e.g. when an
incident is elevated to boil water alert)
 Review whether the management procedures were appropriate for the incident and if not,
revise accordingly
 Standard operating procedures and required equipment are readily available and relevant
 Does the risk assessment need revising?
 Do procedures / training / communications need improving?
 Has the problem shown the need for an improvement of program?

PREPARED BY: MR. KAPITAN KAYE F. CHAVES 29