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IN COMPANY TRANING REPORT

ON
“ANALYTICAL STUDY ON CUSTOMER’S EXPECTION AT
VODAFONE”
COMPLETED IN
“VODAFONE INDIA LTD”
SUBMITTED IN THE PARTIAL FULFILLMENT OF REQUIREMENT FOR
THE DEGREE OF BACHELOR OF BUSINESS ADMINISTRATION (BBA),
GURU JAMBHESHWAR UNIVERSITY OF SCIENCE &
TECHNOLOGY,HISAR

B.B.A.
SUPERVISED BY- SUBMITTED BY-
(2007-2010)
MAHIPAL SINGH
MR.SURJEET BISHNOI
(HOD) - Management B.B.A. IIIyear
SCMIT,SIKAR E/NO- 07511505001

SUBMITTED TO:
DIRECTORATE OF DISTANCE EDUCATION GURU
JAMBHESHWAR UNIVERSITY OF SCIENCE &
TECHNOLOGY, HISAR (HARYANA) 125001
DIRECTORATE OF DISTANCE EDUCATION`
GURU JAMBHESWAR UNIVERSITY OF
SCIENCE & TECHNOLOGY, HISAR
(HARYANA) 125001

RESUME OF SUPERVISOR
NAME MR. SURJEET BISHNOI

DESIGNATION LECTURER, HOD

QUALIFICATION B.Sc, MBA & UGC-NET

AREA OF SPECIALIZATION MARKETING

EXPERIENCE 5 YEARS

OFFICIAL ADDRESS SCMIT SIKAR

CONTRACT NO. +919414581356

E-MAIL surjeet_bishnoi@yahoo.com

DATE (SIGNATURE)
Declaration

This is to declare that the 45 days Training work on “Analytical study on


Customer’s Expections at Vodafone”Complected in
“Vodafone India Ltd.” during the period 1 jan. 2010 to 14 feb. 2010 is
done by me, being submitted for
BACHELOR OF BUSINESS ADMINISTRATION. (B.B.A.).

Place: MR. MAHIPAL SINGH


Date: B.B.A. IIIyear
SCMIT,SIKAR
PREFACE
Someone has rightly said that practical experience is far better and closer to the
real world than mere theoretical exposure. The practical experience helps the
student to view the real business world closely, which in turn widely influences
his/her perceptions and understanding of the real situation.
Research work constitutes the backbone of any management education program.
A management student has to do research work quite frequently during his
entire life span.
The research work entitled “Analytical study on Customer’s
Expections at Vodafone” Complected in “Vodafone India
Ltd.”aims to know customer awareness regarding Vodafone and the
products offered by it.
The present report is a part of the project that contains the work done by me
during the training period at Vodafone India Ltd. Jaipur.
True to the core, a properly and executed industrial training helps a lot in
providing linkage between the student and the industry. It develops the
awareness of industrial approach to problem solving based on a board
understanding of the mode of operation of industrial organization.
This project has offered me an opportunity to put all my efforts and the
theoretical knowledge to practice and enhance my knowledge, and at the
same time, given me practical experience in the field of marketing. It is
surely going to help me in my future projects too.
In the preparation of this report, I have made every effort to ensure that all steps
involved in development of this project are adequately covered and the report be
completed in it. Any suggestions for improvement, if rendered, will be
gratefully accepted.
I sincerely hope that this project will prove pure knowledge imparting, through
provoking and thus stimulating future research work on these guideline.
Acknowledgement

At the outset

I wish to thank the respected Principal, Mr. D.C Tyagi and HOD, Mr. Surjeet
Bishnoi of the shekhawati College, sikar for their useful guidance,
encouragement and needed support to take the project up titled as
I would like to thank Mr.R.N.Rohila for providing me enough facility and
inspiration for the fulfillment of this project at his Company. Here I have
prepared my Project on “Analytical study on Customer’s

Expections at Vodafone” Completed in “Vodafone India


Ltd.”
It was most difficult project which I have taken for the first time in my still
career. I express thanks to my guide Company members at Vodafone’s Pvt.
Ltd. for their valuable guidance and suggestions and also providing me with
essential facilities for completing and presenting this project to carry out this
project successfully.
Wish to not only get the blessings of the above seniors but also the grace of
Almighty God to do more projects and learn more and more

MAHIPAL SINGH
(SIGNATURE)