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5/8/2019 Industry 4.

0 - Self Assessment

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Your result: Vertical Integrator

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Overall Result
Overall, you are in the stage Vertical Integrator. That means you most probably already added digital features to
your products and/or digital products and services to your portfolio. You might use data to create value and already
achieved some integration of your internal vertical value chain (from the enterprise resource planning over the shop
floor to the manufacturing machines or even products). To further enhance your Industry 4.0 / Digital Operations
maturity and benefit even more from potential efficiency gains and revenue growth sensible next steps for you
could involve ...
... equipping your products with sensors and connect them over the IoT... driving the vertical integration further to
a reasonable extend... opening up for collaboration with partners, customers and suppliers
If you are interested in a more detailed view on your maturity and the according potentials for improvement or
want to discuss any other topic related to Industry 4.0 / Digital Operations don't hesitate to contact us. To get a view
on how you are positioned compared to your competitors in your region you have the chance to register for a
benchmark analysis by signing up at the bottom of the page.
Detailed Result
Business
Models,
Product &
Service
Portfolio
4

3 Market &
Organization &
Customer
Culture
2 Access

Compliance,
Value Chains &
Legal, Risk,
Processes
Security & Tax

Maturity
Target
IT Architecture

Looking at the gap between your current maturity and your targets it seems that your company has strong ambitions
to further investigate in Industry 4.0 / Digital Operations topics. Looking ahead, you will need to continue taking
full advantage of benefits and opportunities connected to Industry 4.0 / Digital Operations to stay competitive in
your market.

You can find your results for the assessed dimensions on the left hand side.Please hover over the results to get more
details.

Your Position In The Maturity Model


I
The Digital Novice has just started the digitization of his business model and operations and the main focus is on
getting internal integration started. The portfolio is typically dominated by physical products and there is limited
integration within the vertical and horizontal value chains.
II
The Vertical Integrator already added digital features to his products and/or digital products and services to his
portfolio. He uses data to create value and already achieved some integration of his internal vertical value chain
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5/8/2019 Industry 4.0 - Self Assessment

from the enterprise resource planning over the shop floor to the manufacturing machines or even products.
III
The Horizontal Collaborator already achieved a decent level of vertical integration and now focuses on
collaboration and integration with partners, customers and suppliers. On top of the horizontal process and IT
integration he forms loosely coupled value networks with partners to serve customer requests.
IV
The Digital Champion already implemented vertical and horizontal integration to a degree sensible for his
business. His focus is now on developing new disruptive (and often data-driven) business models and an innovative
product and service portfolio to serve the individual customer requests. Collaboration is a key value driver.
Business Models, Product & Service Portfolio
Market & Customer Access
Value Chains & Processes
IT Architecture
Compliance, Legal, Risk, Security & Tax
Organization & Culture
I
Digital Novice
The Digital Novice has just started the digitization of his business model and operations and the main focus is on
getting internal integration started. The portfolio is typically dominated by physical products and there is limited
integration within the vertical and horizontal value chains.
Digital Novice
Business Models, Product & Service Portfolio
First digital solutions and isolated applications
Market & Customer Access
Online presence is separated from offline channels, product focus instead of customer focus
Value Chains & Processes
Digitized and automated sub processes
IT Architecture
Fragmented IT architecture inhouse
Compliance, Legal, Risk, Security & Tax
Traditional structures, digitization not in focus
Organization & Culture
Functional focus in „silos“
II
Vertical Integrator
The Vertical Integrator already added digital features to his products and/or digital products and services to his
portfolio. He uses data to create value and already achieved some integration of his internal vertical value chain
from the enterprise resource planning over the shop floor to the manufacturing machines or even products.
Vertical Integrator
Business Models, Product & Service Portfolio
Digital product and service portfolio with software, network (M2M) and data as key differentiator
Market & Customer Access
Multi channel distribution with integrated use of online and offline channels; Data analytics deployed, e. g. for
personalization
Value Chains & Processes
Vertical digitization and integration of process and data flows within the company
IT Architecture
Homogeneous IT architecture inhouse
Compliance, Legal, Risk, Security & Tax
Digital challenges recognized but not comprehensively addressed
Organization & Culture
Cross functional collaboration but not structured and consistently performed
III
Horizontal Collaborator
The Horizontal Collaborator already achieved a decent level of vertical integration and now focuses on
collaboration and integration with partners, customers and suppliers. On top of the horizontal process and IT
integration he forms loosely coupled value networks with partners to serve customer requests.
Horizontal Collaborator
Business Models, Product & Service Portfolio
Integrated customer solutions across supply chain boundaries, collaboration with external partners
Market & Customer Access
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Individualized customer approach and interaction together with value chain partners
Value Chains & Processes
Horizontal integration of processes and data flows with customers and external partners, intensive data use
IT Architecture
Common IT architectures in partner network
Compliance, Legal, Risk, Security & Tax
Legal risk consistently addressed with collaboration partners
Organization & Culture
Collaboration across company boundaries, culture and encouragement of sharing
IV
Digital Champion
The Digital Champion already implemented vertical and horizontal integration to a degree sensible for his
business. His focus is now on developing new disruptive (and often data-driven) business models and an innovative
product and service portfolio to serve the individual customer requests. Collaboration is a key value driver.
Digital Champion
Business Models, Product & Service Portfolio
Development of new disruptive business models with innovative product and service portfolio, lot size 1
Market & Customer Access
Integrated Customer Journey Management across all digital marketing and sales channels with customer
empathy and CRM
Value Chains & Processes
Fully integrated partner ecosystem with self-optimized, virtualized processes decentralized autonomy
IT Architecture
Partner service bus, secure data exchange
Compliance, Legal, Risk, Security & Tax
Optimizing the value chain network for legal, compliance, security and tax
Organization & Culture
Collaboration as a key value driver
Contact

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5/8/2019 Industry 4.0 - Self Assessment

Additional Links

PwC Global
PwC Germany

PwC Study - Industry 4.0


PwC Germany Industry 4.0 Microsite

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PwC Study - Industry 4.0

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Reinhard Geissbauer
PwC Strategy&

+49 89 5790-6138

reinhard.geissbauer@strategyand.de.pwc.com

Industry 4.0 / Digital Operations is revolutionizing the way manufacturing companies utilize data across their
vertical value chain, as well as interact with their horizontal business partners. Leading companies are realizing 3%
- 5% efficiency gain p.a!

Stefan Schrauf
PwC Strategy&

+49 89 5790-5317

stefan.schrauf@strategyand.de.pwc.com

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5/8/2019 Industry 4.0 - Self Assessment

Volkmar Koch
PwC Strategy&

+49 69 97167 412

volkmar.koch@strategyand.pwc.com

At the core of Industrie 4.0 is the capability to leverage and to make more efficient use of data – along value chains
and as part of new, often disruptive business models.

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