1
3. Configuration............................................................................3-1
A. System Configuration.......................................................................................3-1
B. Copy Paper Configuration................................................................................3-2
C. Original Configuration ......................................................................................3-3
D. Product Codes .................................................................................................3-4
E. Accessories......................................................................................................3-5
F. Product Codes for Options...............................................................................3-6
G. Accessories for Options ...................................................................................3-8
Platen Cover (KA-3511PC).......................................................................................................... 3-8
Reversing Automatic Document Feeder (MR-3018) ................................................................... 3-8
Large Capacity Feeder (KD-1019) .............................................................................................. 3-8
Paper Feed Pedestal (KD-1018) ................................................................................................. 3-9
Drawer Module (MY-1031) .......................................................................................................... 3-9
Finisher (MJ-1101)..................................................................................................................... 3-10
Saddle stitch finisher (MJ-1030) ................................................................................................ 3-10
Bridge kit (KN-3500) .................................................................................................................. 3-10
Hole Punch Unit (MJ-6101) ....................................................................................................... 3-11
Hole Punch Unit (MJ-6004) ....................................................................................................... 3-11
Staple cartridge (STAPLE-600, 2000, 2400) ............................................................................. 3-11
Work table (KK-3511) ................................................................................................................ 3-11
FAX unit (GD-1210) ................................................................................................................... 3-12
2nd line for fax unit (GD-1160) .................................................................................................. 3-12
Wireless LAN module (GN-1041) .............................................................................................. 3-12
Bluetooth module (GN-2010)..................................................................................................... 3-12
Antenna (GN-3010) ................................................................................................................... 3-13
Data overwrite kit (GP-1060) ..................................................................................................... 3-13
512 MB Expansion memory (GC-1250) .................................................................................... 3-13
256 MB Expansion memory (GC-1260) .................................................................................... 3-13
H. Replacement Units.........................................................................................3-14
I. Supplies .........................................................................................................3-15
J. Software Configuration...................................................................................3-16
Client Software for Printing Features......................................................................................... 3-17
Client Software for Scan Features............................................................................................. 3-18
Client Software for e-Filing Features ......................................................................................... 3-18
Client Software for Network Management................................................................................. 3-19
Client Software for Network Fax Features................................................................................. 3-19
4. Specifications...........................................................................4-1
A. e-STUDIO2500c/3500c/3510c Specifications ..................................................4-1
Copying speed............................................................................................................................. 4-4
B. Options.............................................................................................................4-5
Reversing Automatic Document Feeder (RADF) ........................................................................ 4-5
Large Capacity Feeder (LCF) ...................................................................................................... 4-5
Paper Feed Pedestal (1 drawer type).......................................................................................... 4-6
Additional Drawer Module............................................................................................................ 4-6
Finisher (MJ-1101)....................................................................................................................... 4-7
Saddle Stitch Finisher (MJ-1030) ................................................................................................ 4-9
Hole Punch Unit (MJ-6101 Series) ............................................................................................ 4-11
Hole Punch Unit (MJ-6004 Series) ............................................................................................ 4-12
Bridge Unit ................................................................................................................................. 4-12
2
5. Service Features ......................................................................5-1
A. Firmware Updating...........................................................................................5-1
A-1 Firmware Updating with Download Jig.................................................................................. 5-2
A-2 Firmware Updating with USB Storage Device ...................................................................... 5-3
B. Estimated Installation Time ..............................................................................5-4
C. Supplies ...........................................................................................................5-5
D. PM Kit ..............................................................................................................5-6
E. PM Kit of Options .............................................................................................5-7
Paper Feed Pedestal (KD-1018)/ Drawer module (MY-1031)..................................................... 5-7
Large Capacity Feeder (KD-1019) .............................................................................................. 5-7
Reversing Automatic Document Feeder (MR-3018) ................................................................... 5-7
F. Customer Maintenance Items ..........................................................................5-8
G. Preventive Maintenance (PM) Items ................................................................5-9
e-STUDIO2500c (PM cycle: 50k sheets)..................................................................................... 5-9
e-STUDIO3500c (PM cycle: 70k sheets)................................................................................... 5-10
e-STUDIO3510c (PM cycle: 70k sheets)................................................................................... 5-10
Cleaning items ........................................................................................................................... 5-11
Lubrication items........................................................................................................................ 5-14
Replacement item (a) ................................................................................................................ 5-15
Replacement item (b) ................................................................................................................ 5-15
Replacement item (c)................................................................................................................. 5-16
H. Recommended Monthly Copy/Print Volume ..................................................5-18
I. Method of Displaying Counters ......................................................................5-18
6. Service Support........................................................................6-1
7. Cost/Copy Information ............................................................7-1
8. Technical Training-Digital Copier and e-Bridge Controller .8-1
9. Service Requirements .............................................................9-1
10. Warranty................................................................................10-1
3
1. Product Overview
The e-STUDIO2500c/3500c/3510c is a Multifunctional Digital color System with high speed and high
image quality. The e-STUDIO2500c/3500c/3510c is equipped with the network function such as the
printing and scanning one for comprehensive use to meet the needs of your office.
The e-STUDIO2500c/3500c/3510c also provides superior cost performance for black-and-white
copying and high color reproduction and fine color adjustment for color copying so that you can make
copies as expected.
High image quality (The image quality one can expect from a color MFP)
The e-STUDIO2500c/3500c/3510c incorporate numerous technologies to deliver satisfyingly sharp
images. Achieving smooth half tones, high resolution imaging with micro grain toner, improved
processing capability due to the employment of 8-bit RIP and also embracing Toshiba’s original color
management module, they each have the power to produce breathtakingly beautiful documents.
Copy Features
• First Copy Time: Color: 8.6 sec
B&W: 6.5 (e-STUDIO2500c) sec.
6.5 (e-STUDIO3500c) sec.
5.2 (e-STUDIO3510c) sec.
• Scan Speed for Copying: Color: 22 (e-STUDIO2500c) spm (A4)
22 (e-STUDIO3500c) spm (A4)
22 (e-STUDIO3510c) spm (A4)
B&W: 45 (e-STUDIO2500c) spm (A4)
45 (e-STUDIO3500c) spm (A4)
45 (e-STUDIO3510c) spm (A4)
• Special Functions: Proof copy, Job Build, Image adjustment, Repeat copy
Security/Management Features
• Standard Data encryption function
• Data overwrite Kit (Opt)
• LDAP Authentication
• Active Directory
• Department Code (1,000)
• User authentication (10,000)
• Private Print
Printer driver
The printer driver offers four image quality types (General/Photograph/Presentation/Line Art) as
standard. It also allows users to adjust CMYK color balance, image sharpness, brightness, contrast
and saturation.
For CMYK color balance, users have a choice of adjustments by highlight area, mid-tones area and
high density area (shadows). Adjustments can also be made by area according to the level of density
– with a choice of low, middle and high. Once a setting is selected, the user can save it as profile data
in the Print Mode, which can then be further adjusted for each job if desired. Up to 24 image quality
types can be stored in total (General/Photograph/ Presentation/Line Art + 20 new types).
The new printer driver tab structure also means users can set types of various print jobs, such as
normal print, private print and proof print from all tabs. Furthermore, customization has now been
made possible through simply adjusting the settings for the PAL (Printer Abstraction Layer), with
customization including the alteration of default settings for the Combo Box, List Box, Check Box and
Radio Buttons on the driver. With such comprehensive and precise control, users can swiftly and
smoothly customize the driver to precisely match their needs.
(Note: Printer driver customization via PAL is carried out by dealers/distributors only. Supported operating systems include
Windows 2000, XP and 2003. For details concerning customization procedures and limitations, please refer to the BSI
on the service information database.)
Basic tab
An illustration of the MFP that displays automatically in response to MFP events makes it easy to
understand the status of the MFP at a glance by utilizing the information of the MIB (Management
Information Base). Such information includes paper size, paper type, paper source, etc. And for
additional convenience, a new “Twin-color printing” function can also be set from this tab.
Finishing tab
The finishing functions that were previously located within the setting/layout tabs are now collected
and shown on a single screen. And with icons used to represent each possible finishing setting,
selection is made easier, too.
Effect tab
The Effect tab allows image overlays and watermarks to be quickly and easily selected.
(Note: In the near future, this tab is planned to include access to settings for Hardcopy Security Printing Level 1)
"Other" tab
The "Other" tab can be used to set the default tab that first appears when the user opens a driver. As a
result, users can assign the most frequently used tabs to the default tab to speed and simplify repeat
operations. This tab also offers the ability to select a custom paper size.
B-02. Color control panel for maximum visibility and operational ease
The new large, half VGA size, color LCD touch panel offers a higher level of visibility and enables
smoother operation. The colors used on the control panel have been specifically selected not only for
good visibility, but also to be easy on the eyes. In fact, the colors and text are strategically designed
for maximum operability even for those with visibility problems. Featuring the same large icons and
tilting design of previous models, it delivers maximum user friendliness. And employing strategically
colored buttons, it reduces mistakes as well as the time required to complete an operation. The control
panel also features other various improvements including image quality adjustment and displays of
remaining toner volume.
B-10. TopAccess
Coming complete with the web-based TopAccess application as standard, the
e-STUDIO2500c/3500c/3510c offer convenient real-time device management that allows job status
information to be displayed from any network computer via the Internet - regardless of operating
system or platform. Providing instant alerts the moment an MFP event occurs, such as when paper or
toner runs out or when maintenance is required, it allows users to minimize downtime by taking
immediate corrective action. And because TopAccess gives a graphic representation of the e-STUDIO,
users can instantly see the sizes of paper required, current options selected and other elements.
TopAccess can even be used to enter data the Address Book and create templates, while additional
features including detailed counter information, authentication and security measures, and access to
remote service call settings can support precise MFP management.
TopAccess can also be set to display counter information for print/scan jobs including details such as
document name, user name and the date and time each job was requested, while security is
enhanced through access to functions such as the changing of passwords, the ability to reset the print
counter and also select TopAccess, Job Log, Network and Printer settings.
— In terms of image quality, Slim PDF is inferior to regular JPEG because in Slim PDF data volume
is made smaller by further compressing data using appropriate compression methods and
resolutions. Please recommend regular Scan to File (JPEG compression) when your customer
demands higher image quality.
D-05. RoHS
Please remember that our efforts to minimize any impact on the environment continue with the
e-STUDIO2500c/3500c/3510c. We remain committed to the reduction of hazardous substances output
in line with the RoHS (Restriction of Hazardous Substances) requirements of the European Union for
2006.
When an EFI Fiery controller is installed, the standard LCD touch panel can be switched to a panel for
an EFI Fiery controller model by pressing the Extension Key on the control panel.
Main features made possible by installing the EFI Fiery controller offered by Toshiba.
— IPv6 compatibility
— Color matching: Color matching is made possible from the PS driver of the EFI Fiery controller.
1. This is useful when the user demands output with a color pattern similar to the one viewed on
the PC monitor.
2. Ink color matching capability is truly diverse due to the large number of ink simulation profiles
for proofing use in the field of printing.
— Direct PDF print function: This function allows direct output of a PDF file – doing away with the
need to open it or use the driver.
1. Direct PDF printing can be done using the Web tools of the EFI Fiery controller.
2. Direct USB Memory Print: Direct PDF printing is also possible by selecting a PDF file from the
control panel which is stored in USB memory media inserted in the USB port*.
*The USB port on the EFI Fiery controller supports this function. This function is not available from the USB ports on the right
side of the machines.
Although some functions are rendered unavailable by the selection of the EFI Fiery controller, there
are various other features that remain available to offer similar functionality. Such functions may differ
depending on the choice of the e-BRIDGE controller or EFI Fiery controller and include Address book,
the Private print function, Web tool and other functions.
In addition to such differences in functionality relating to choice of e-BRIDGE and EFI Fiery controllers,
models with different controllers also have unique specifications and differences in settings, especially
with regard to network print functions. Therefore, in the event that a potential customer wishes to
upgrade from an e-BRIDGE to an EFI Fiery controller model, please make sure the customer clearly
understands the characteristics and functions offered by each controller in order to maximize customer
satisfaction.
A. System Configuration
3rd drawer
f KD-1018 (Option) 550
(Paper Feed Pedestal)
4th drawer
g MY-1031 (Option) 550
(Drawer Module)
Reversing Automatic
d MR-3018 (Option) 100
Document Feeder
K EPU-FC35-K 6LE39005000
Y EPU-FC35-Y 6LE39005100
Process unit
M EPU-FC35-M 6LE39005200
C EPU-FC35-C 6LE39005300
Transfer belt unit TR-BLT-FC35 6LE39012000
Transfer belt cleaning
TR-BLT-CLN-FC35 6LE39013000
unit
PS-TBFC35 6AG00001613
Transfer belt PS-TBFC35E 6AG00001615 for MJD
- TopAccessDocMon
TopAccessDocMon can be used to monitor the device and print jobs from the Windows computers.
- Font Manager
Font Manager allows users to manage the TrueType fonts on the Windows computers.
- Unix Filters
Unix filters, provided in the Client Utilities CD-ROM, enable users to print from the Unix workstation
using the lp command over the TCP/IP network.
Tip:
Further details about the above client software are given in the Printing Guide.
Tip:
Further details about the above client software are given in the Scanning Guide.
- File Downloader
File Downloader, provided in the Client Utilities CD-ROM, enable users to acquire documents that
are stored in e-Filing into the computer as a file via a TCP/IP network.
- e-BRIDGE Viewer
e-BRIDGE Viewer, provided in the Client Utilities CD-ROM, enable users to view the document
images of the e-Filing documents in the equipment and also the files in your computer.
Tip:
Further details about the above client software are given in the e-Filing Guide.
Tip:
Further details about the above client software are given in the TopAccess Guide.
Tip:
Further details about the above client software are given in the Network Fax Guide.
A. e-STUDIO2500c/3500c/3510c Specifications
Items e-STUDIO2500c/3500c/3510c
Model name FC-2500C/FC-3500C/FC-3510C
Type Desktop type
Original glass Fixed
Printing (copying) system Indirect electrophotographic method
Developing system 2-component magnetic brush developing
Fixing method Belt fusing
Photosensor type OPC
Original scanning system Flat surface scanning system
(When the Reversing Automatic Document Feeder is installed:
LT, A4, B5, Drawer 17.5 17.5 17.5 17.5 17.5 17.5
ST-R, A5-R Bypass 17.5 17.5 17.5 17.5 17.5 17.5
- The bypass copying speed is as listed above when specifying the paper size.
- The values above are measured when originals are set on the original glass, 1-sided, 100% and
non-sort multiple copies are made.
- The copying speed values for Black and white are measured when the auto exposure is used. The
copying speed values for color are measured when the manual exposure is used.
- This specification varies depending on the copying conditions and the environment.
- Toshiba-recommended paper is used for the values of this specification above.
B4 and B5
Bridge Unit
Items Specifications
Model name KN-3500
• Toshiba-recommended paper is used for the values above. Specifications and appearance are
subject to change without notice in the interest of product improvement.
A. Firmware Updating
In this equipment, following firmware is written on the ROM on each board.
Firmware Stored Update method
Master data Hard disk USB Storage Device
(HDD program data, UI data)
System ROM System control PC board USB Storage Device
(System firmware, OS data, (SYS board) * When replacing the system
UI data) control PC board (SYS
board), update with
Download jig.
Engine ROM Logic PC board USB Storage Device
(Machine firmware) (LGC board) * Update with Download jig
also possible.
Scanner ROM Scanning section control PC USB Storage Device
(Scanner firmware) board * Update with Download jig
(SLG board) also possible.
RADF ROM RADF control PC board Download jig
(RADF firmware) (MR-3018)
Finisher ROM Finisher control PC board Download jig
(Finisher firmware) (MJ-1101/ MJ-1030)
Finisher ROM Finisher control PC board Download jig
(Saddle stitcher firmware) (MJ-1030)
Hole punch unit ROM Hole punch control PC board Download jig
(Hole punch unit firmware) (MJ-6101)
FAX ROM (FAX firmware) FAX board (GD-1200) Download jig
When you want to update the firmware above or the equipment becomes inoperative status due to
some defectives of the firmware, updating the firmware is available by the following actions.
Notes:
• When replacing the system control PC board (SYS board), update with Download jig.
• Written firmware varies depending on the kinds of the boards provided as service parts. For
updating, only the minimum firmware is installed on the system control PC board, logic PC board,
and scanning section control PC board. No firmware is installed on the NIC board and FAX board.
The latest version of the firmware at the delivery is written on the RADF control PC board and
finisher control PC board. When any of above boards is replaced with a new one in the field, confirm
the other firmware version used with and then write the suitable version of the firmware.
• The firmware (master data) is not installed on the hard disk provided as a service part. When the
hard disk is replaced with a new one, confirm the other firmware version used with and then write
the suitable version of the firmware.
Download jig
Firmware Stored
Batch update Individual update
System control PC board
System ROM —
(SYS board) PWA-DWNLD-350-JIG2
Logic PC board (48 MB)
Engine ROM K-PWA-DLS-320
(LGC board) <Two download jigs are
Scanning section control needed>
Scanner ROM
PC board (SLG board)
RADF control PC board
RADF ROM
(MR-3018)
Finisher ROM Finisher control PC board
(Finisher firmware) (MJ-1101/MJ-1030)
Finisher ROM
Finisher control PC board K-PWA-DLM-320
(Saddle stitcher
(MJ-1030) —
firmware)
Hole punch unit
Hole punch control PC
ROM
board
(Hole punch unit
(MJ-6101)
firmware)
FAX ROM FAX board (GD-1200)
Replacement cycle
(developments/sheets)
Items Remarks
e-STUDIO3500c /
e-STUDIO2500c
e-STUDIO3510c
Toner
PS-ZTFC35K for NAD
PS-ZTFC35EK for MJD
K 24ks 24ks
PS-ZTFC35DK
PS-ZTFC35CK for CND
PS-ZTFC35Y for NAD
PS-ZTFC35EY for MJD
Y 21ks 21ks
PS-ZTFC35DY
PS-ZTFC35CY for CND
PS-ZTFC35M for NAD
PS-ZTFC35EM for MJD
M 21ks 21ks
PS-ZTFC35DM
PS-ZTFC35CM for CND
PS-ZTFC35C for NAD
PS-ZTFC35EC for MJD
C 21ks 21ks
PS-ZTFC35DC
PS-ZTFC35CC for CND
Drum
PS-ODFC35 50kd 70kd
Developer material
K PS-ZDFC35K
Y PS-ZDFC35Y
50ks 70ks
M PS-ZDFC35M
C PS-ZDFC35C
Toner bag
PS-TBFC35
Color / Black Color / Black
PS-TBFC35E for MJD
12kd / 56kd 12kd / 56kd
PS-TBFC35C for CND
Replacement cycle
(developments/sheets)
Items
e-STUDIO3500c /
e-STUDIO2500c
e-STUDIO3510c
DEV-KIT-FC35K
Drum cleaning blade BL-FC35D
Main charger grid GRID-CHARGR-MAIN-380
Needle electrode ELCTRD-CHARGR-MAIN-380
Main charger cleaner FILM-CLNR-CHARGR-380 50kd 70kd
Developer material D-FC35K
Ozone filter 1 FLTR-OZN-F380
Slit glass cleaning pad ASYS-CLNR-GLASS
DEV-KIT-FC35CLR
Drum cleaning blade BL-FC35D
Main charger grid GRID-CHARGR-MAIN-380
Needle electrode ELCTRD-CHARGR-MAIN-380
Main charger cleaner FILM-CLNR-CHARGR-380 50ks 70ks
Developer material (Y) D-FC35Y
Developer material (M) D-FC35M
Developer material (C) D-FC35C
TBU-KIT-FC35
Transfer belt cleaning
BL-FC35TR
blade
2nd transfer roller CR-FC35TR2
Blade seal (front side) SEAL-BLADE-CLN-TBU-F
Blade-seal (rear side) SEAL-BLADE-CLN-TBU-R
200ks 280ks
2nd transfer facing
MYLAR-CLN-TR2-WP
roller cleaning mylar
Drive roller cleaning
MYLAR-CLN-BELT
mylar
Ozone filter 2 FLTR-OZ-50-TNR-EX-380
FR-KIT-FC35
Fuser belt BT-FC35-FU
Fuser roller FR-FC35-U
Press roller HR-FC35-L 100ks 140ks
Separation finger SCRAPR-FUS-350
Fuser belt guide COLLAR-HR-T1
• The replacement cycles of the feed roller, pickup roller and separation roller in each paper feed
unit are decided by the number of sheets sent from each feed unit. To know whether it is
necessary to replace parts, go into the PM support mode to see the present number of paper fed
from each feed unit and check this with the “replacement cycle” in the following table. The
replacement cycle is common to all models.
Feed roller
Optional PFP Pickup roller Every 80k sheets
(KD-1018) (upper/lower)
Feed roller
(upper/lower)
Separation roller
(upper/lower)
Optional LCF Pickup roller Every 160k sheets
(KD-1012) Feed roller
Separation roller
The counter value can be either “Sheet” or “Count” depending on the contract.