A STUDY ON EXPORT DOCUMENTATION & PROCEDURES

IN

TRIWAY FORWARDER PVT LTD, TUTICORIN.

Project Report

Submitted in partial fulfillment of requirements for the award of the degree of

Master of Business Administration

SUBMITTED BY

P KARTHICK SUNDAR

(ROLL NO: 17556)

Under the guidance of

MR. S. SEKAR B.COM, M.B.A, PMP, PhD

Associate professor

RL INSTITUTE OF MANAGEMENT STUDIES

Madurai – 625 022

MARCH 2019
 R L INSTITUTE OF MANAGEMENT STUDIES
(A Unit of Subbalakshmi Lakshmipathy College of Science)

TVR Nagar, Aruppukottai Road, MADURAI 625 022

An Autonomous Institution and approved by AICTE, New Delhi

BONAFIDE CERTIFICATE
This is to certify that the training report entitled “A STUDY ON EXPORT
DOCUMENTATION &PROCEDURES IN TRIWAY FORWARDER PVT
LTD, TUTICORIN” is a bonafide record of the project work done by P.
KARTHICK SUNDAR (ROLL NO: 17556) in partial fulfillment of requirements for
the award of Degree of M.B.A. (Master Business Administration)

I certify that the project work carried out by him is an independent work under my
supervision and guidance and this project has not formed the basis for the award of
any Degree / Diploma / Associate ship / Fellowship or similar nature to any Candidate
in any University / Institution earlier.

Submitted for the viva-voce to be held on _____________.

Internal Guide External Examiner

DIRECTOR PRINCIPAL

Place:

Date:
 DECLARATION

I hereby declare that the project work entitled “A STUDY ON EXPORT

DOCUMENTATION &PROCEDURES IN TRIWAY FORWARDER PVT

LTD, TUTICORIN” submitted to R.L. Institute of Management Studies,

Madurai-22 is a record of original work done by me in Madurai and this project

has not formed the basis for the award of any Degree/Diploma/Associate

ship/Fellowship or similar nature to any candidate in any University/Institution

earlier.

Course/Year: MBA-2017-2019 Signature of candidate

 ACKNOWLEDGEMENT

At the very outset, I dedicate my deepest sense of gratitude to my Parents

for showering on me that blessing and love which have induced me to make this
subject as success.

I would like to express my grateful thanks to our Respected President

Dr. R. Lakshmipathy and our beloved Principal Dr.P. Saravanan, for
permitting me to do this project and for their encouragement in my academic
career.

I take this opportunity to acknowledge my thanks to Deputy Director Dr.

S. Pugalanthi for all the help to complete the project successfully.

I express my deepest sense of gratitude to Mr. S. SEKAR for his guidance and
moral support during the project period, because their keen interest and valuable
suggestions have helped me throughout the project. I express my sincere thanks
to Mercury Manufacturing Co. Ltd. providing me all facilities to carry out my
project work in this Organization.

I am thankful to My Friends who are the real supporters of my academic

career.

P KARTHICK SUNDAR
Reg.No: 17556
Table of Content:
Chapter Particulars Page no

1 Introduction

2 Objectives for the Study

3 Company Profile

4 Profile of the Study Area

5 Methodology
Interpretation
6 Findings

7 Suggestions

8 Conclusion

9 Bibliography
CHAPTER I
INTRODUCTION
INTRODUCTION:

1.1 LOGISTICS

Logistics refer to the process of coordinating and moving resources people,

materials, inventory, and equipment – from one location to storage at the
desired destination. The term logistics originated in the military, referring to
the movement of equipment and supplies to troops in the field.

Logistics refers to what happens within one company, including the purchase
and delivery of raw materials, packaging, shipment, and transportation of
goods to distributors, for example. While supply chain management refers to a
larger network of outside organizations that work together to deliver products
to customers, including vendors, transportation providers, call centers,
warehouse providers, and others.

Logistics is the detailed organization and implementation of a complex

operation. In a general business sense, logistics is the management of the flow
of things between the point of origin and the point of consumption in order to
meet requirements of customers or corporations. The logistics of physical items
usually involves the integration of information flow, material handling,
3production, packaging, inventory, transportation, warehousing, and often
security.

1.2 DEFINITION

According to Council of logistics management: “Logistics is the process of

planning, implementing and controlling the efficient, effective flow and storage
of goods, services and related information from point of origin to point of
consumption for the purpose of conforming the customer requirement”.

This definition clearly points out the inherent nature of logistics and it conveys
that Logistics is concerned with getting products and services where they are
needed whenever they are desired. In trade Logistics has been performed since
the beginning of civilization: it’s hardly new. However, implementing best
practice of logistics has become one of the most exciting and challenging
operational areas of business and public sector management. Logistics is
unique, it never stops! Logistics is happening around the globe 24 hours a day’s
Seven days a week during fifty-two weeks a year. Few areas of business
involve the complexity or span the geography typical of logistics.

Word, ’Logistics’ is derived from French word ‘loger’, which means art of war
pertaining to movement and supply of armies. Basically, a military concept, it
is now commonly applied to marketing management. Fighting a war requires
the setting of an object, and to achieve this objective meticulous planning is
needed so that the troops are properly deployed and the supply line consisting,
interrail, weaponry, food, medical assistance, etc. is maintained. Similarly, the
plan should be each that there is a minimum loss of men and material while, at
the same time, it is capable of being altered if the need arises. As in the case of
fighting a war in the battle-field, the marketing managers also need a suitable
logistics plan that is capable of satisfying the company objective of meeting
profitably the demand of the targeted customers.
From the point of view of management, marketing logistics or physical
distribution has been described as ‘planning, implementing and controlling the
process of physical flows of materials and final products from the point of
origin to the point of use in order to meet customer’s needs at a profit. As a
concept it means the art of managing the flow of raw materials and finished
goods from the source of supply to their users. In other words, primarily it
involves efficient management of goods from the end of product line to the
consumers and in some cases, include the movement of raw materials from the
source of supply to the beginning of the production line. These activities
include transportation, warehousing, inventory control, order processing and
information monitoring. These activities are considered primary to the effective
management of logistics because they either contribute most to the total cost of
logistics or they are essential to effective completion of the logistics task.
1.3 IMPORTANCE OF LOGISTICS IN BUSINESS

The importance of logistics systems lies in the fact that it leads to ultimate
consummation of the sales contract. The buyer is not interested in the promises
of the seller that he can supply goods at competitive price but that he actually
does so. Delivery according to the contract is essential to fulfilling the
commercial and legal requirements. In the event of failure to comply with the
stipulated supply of period, the seller may not only get his sale amount back,
but may also be legally penalized, if the sales contract so specifies. There is no
doubt that better delivery schedule is a good promotional strategy when buyers
are reluctant to invest in warehousing and keeping higher level of inventories.
Similarly, better and/or timely delivery helps in getting repeat orders through
creation of goodwill for the supplier.

Thus, as effective logistics system contributes immensely to the achievements

of the business and marketing objectives of a firm. It creates time and place
utilities in the products and thereby helps in maximizing the value satisfaction
to consumers. By ensuring quick deliveries in minimum time and cost, it
relieves the customers of holding excess inventories. It also brings down the
cost of carrying inventory, material handling, transportation and other related
activities of distribution. In nutshell, an efficient system of physical
distribution/logistics has a great potential for improving customer service and
reducing costs.
 Logistics has gained importance due to the following trends

 Raise in transportation cost.

 Production efficiency is reaching a peak
 Fundamental change in inventory philosophy
 Product line proliferated
 Computer technology
 Increased use or computers
 Increased public concern of products Growth of several new, large retail chains
or mass merchandise with large demands & very sophisticated logistics
services, by pass traditional channel & distribution.
 Reduction in economic regulation
 Growing power of retailers
 Globalization

As a result of these developments, the decision maker has a number of choices

to work out the most ideal marketing logistics system. Essentially, this system
implies that people at all levels of management think and act in terms of
integrated capabilities and adoption of a total approach to achieve pre-
determined logistics objectives.

Logistics is also important on the global scale. Efficient logistics systems

throughout the world economy are a basis for trade and a high standard of
living for all of us. Lands, as well as the people who occupy them, are not
equally productive. That is, one region often has an advantage over all others in
some production specialty. An efficient logistics system allows a geographical
region to exploit its inherent advantage by specializing its productive efforts in
those products in which it has been an advantage by specializing its productive
to other regions. The system allows the products’ landed cost (production plus
logistics cost) and quality to be competitive with those form any other region.
Common examples of this specialization have been Japan’s electronics
industry, the agricultural, computer and aircrafts industries of United States and
various countries dominance in supplying raw materials such as oil, gold,
bauxite, and chromium.
 Other reasons for the importance of logistics

Logistics has gained importance in the international marketing with the

following reasons:
1. Transform in the customers attitude towards the total cost approach rather than
direct cost approach.
2. Technological advancement in the fields of information processing and
communication.
3. Technological development in transportation and material handling.
4. Companies are centralizing production to gain economies of scale.
5. Most of the MNC organizations are restructuring their production facilities on a
global basis.
6. In many industries, the value added by manufacturing is declining as the cost of
materials and distribution climbs.
7. High volume data processing and transmission is revolutionizing logistics
control systems.
8. With the advancement of new technologies, managers can now update sales
and inventory planning faster and more frequently, and factories can respond
with more flexibility to volatile market conditions.
9. Product life cycles are contracting. Companies that have gone all out to slash
costs by turning to large scale batch production regularly find themselves
saddled with obsolete stocks and are unable to keep pace with competitors’
new-product introductions.
10. Product lines are proliferating. More and more product line variety is needed to
satisfy the growing range of customer tastes and requirements, and stock levels
in both field and factory inevitably rise.
11. The balance of power in distribution chain is shifting from the manufacturers to
the trader.

1.4 FACTOR AFFECTING TRANSPORTATION IN LOGISTICS

1. Terminal Facilities

Terminal facilities are usually grudgingly provided. One reason for this is that
any delay or any in convenience caused to truck operators is not a loss to the
project. It is treated as a loss to the carrier. In some cases, this may be true.
However, this usual incidence of stoppage or regulation of the production
process can be minimized, if not eliminated.
Often extreme stinginess is expressed in planning for these facilities, which
include storage space, and loading and unloading arrangements in a suitable
area. If the storage space is not adequate or if the traffic is exceptionally heavy,
production suffers inevitably. Since transport requirements of each project are
different and depend on its location, physical availability of infrastructure, etc,
it is not advisable to prescribe one uniform scale of terminal facilities. They
must be worked out for an individual project on the basis of its own specific
requirements.
Storage, loading and unloading facilities, good quality roads, which are usable
throughout the whole year, and suitably, designed yard for railway wagons
have to be planned as a part of terminal facilities. It is also essential to pay
special attention to the maintenance of loading and unloading equipment, the
design, location, length, height and other features of loading and unloading
platforms, etc., and the maintenance of circulating area and roads where heavy
vehicles ply.
The overall savings in transport rates would more than justify the expenditure
incurred on the provision of additional facilities. This costs not been recognized
by the planners of individual projects.
For rail movement, not only sufficient number of loading lines, but also
sufficient number of marshalling, examination and holding lines must be
planned for. These lines must be suitably connected with one another to ensure
smooth shunting operations. The configuration of lines (yard designs) is more
important than the number of lines in the yard, for the requirements of prime
mover (shunting engines) can also be cut down by a suitable design of yard.

2. Vehicles

An important feature of movement of finished products of major projects is the

type of vehicle used for movement. The vehicle dimensions, capacity. Type
and its special characteristics, if any, have to be examined with the reference to
the quality and quantity of goods to b moved. In case of sea transport—- the
size, speed and the type of ship, in case of road movement—- capacity, moving
dimensions and speed of the trucks and in case of rail movement—- the
capacity, type and general availability of wagons must be closely examined.
Planned movement on any section must be taken into account utilisation of the
existing sectional capacity, the expected general growth in traffic on the
section, and the possible future identifiable streams of new traffic. If movement
on a saturated section is inevitable, line capacity of the section must be
increased.
3. Prime Movers

The motive power utilized for the internal handling of vehicles and
transportation to destinations is another important component of the total
movement system. In the case of rail movement, locomotives required for the
shunting and marshalling of wagons within the plant must be of such weight,
horsepower and performance characteristics as will match the specific tasks of
shunting and reception and dispatch of wagons. In case of road movement,
suitable design and layout of conveyors and mechanical loaders can reduce the
drudgery of manual labour and make pre-despatch and post-receipt handling
operations more efficient.

4. Routes and Sectional Capacity

Another important aspect of transport planning is the routes for streams of

traffic, viz., roadways, railways, waterways and airways. The routes or
pathways must have adequate capacities. Generally speaking, because of lack
of understanding of the transportation subject, executives take it for granted
that capacity of routes is unlimited.
A very important but invisible component of movement activity is sectional
capacity, which is dependent on permissible sectional speed and other
characteristics of a section. In turn, sectional speed depends on the geometrics
of the road (track, sea route, road surface, carriage way, gradients and curves,
etc.).
Over a section of railways or roadways between two stations A and B, only a
limited number of wagons, trucks or vehicles can be pushed through,
depending on the availability of terminal facilities to handle these vehicles, the
facilities to enable vehicles to move on the section, and availability of
sufficient number of vehicles. Unless sufficient capacity is developed on each
of the different routes to move the vehicles, the additional number of vehicles
provided would not necessarily lead to higher levels of transport availability.
On the contrary, movement may become more sluggish.

5. Transit Time

The relative locations of a plant and the customers or suppliers determine

largely the transit time for raw materials, spare parts and finished products.
Transit time generally never receives adequate attention in the panning of
major projects. There is a general impression that, if need be, transit time can
be drastically cut at any time by air-lifting a consignment. Apart from the fact
 that the neglect of transportation planning leads to an overall higher cost of
transportation, in practice, reduction in transit time actually achieved may not
justify the heavy cost of air transport. Rough estimates of transit time from
unreliable sources are generally utilized for planning movements of goods.
Although more detailed information sources may be readily available. It is
essential therefore, that executives understand clearly the difference between:

 Normal transit time under normal conditions;

 Normal transit time under abnormal conditions;
 Optimal transit time;
 Most optimistic transit times
 Most pessimistic transit time; and
 Desirable transit time.

Because the importance of transit time is not adequately recognized, it is not

realistically provided for. Major projects suffer from the heavy delays even
before the commencement of construction because of the non-availability of
construction equipment and machinery in time. The existing bottlenecks in the
fields of transportation are almost always ignored. Construction schedules,
inventories, warehousing facilities, order processing or production schedules,
etc., are generally planned without the recognition of the inevitable delays that
flow from these bottlenecks.

6. Weigh Bridge

Another usually neglected aspect of industrial transportation activity is the

factory weigh bridge. Weigh bridges ion factories are generally inaccurate, if
not actually out of order. It is seldom appreciated that the losses continuously
occurring on this single piece of factory equipment and general inefficiency,
which results from its ineffective and inefficient management, can be easily
avoided by proper advance planning. Executives ignore the usual traffic jams at
factory gates slow down receipts and dispatches, which, in turn, indirectly
affect output. The relative advantages of various types of weigh bridges must
be properly appreciated by executives, and a weigh bridge which will handle
the anticipated volume of traffic expeditiously must be selected.
7. Distribution Pattern

The pattern of movement of the finished produced by road or rail must be

planned properly. For example, when the requirements of the number of rail
wagons are to be worked out, it is not sufficient to take the average lead or
distance for the whole country for calculating fleet requirements. it is also not
sufficient to use the figure of the existing average lead of general goods ,or
even that pertaining to a specific commodity.
However, when it comes to actually transport, because of imprecise pre-
planning, the manufacturer wants the commodity carrier to transport goods to
anywhere and everywhere n the country. This presents a problem. The
manufacturer provides information to the common carrier about the quantity of
goods to be marketed. But detailed information must be supplied to the carrier
so that the carrier can plan the movement in entirety.

8. Nature of Product

Another aspect, which is often disregarded by project managements as well as

common carrier, is the variability arising out of the specialized nature of
products to be moved. The generally low level of sophistication in transport
planning in the country had made it difficult for the planners to appreciate the
fact that transport capacity is influenced by the nature of goods, their packing
and other specialized requirements, such as special handling equipment, etc.
Chapter II
OBJECTIVE OF THE STUDY
Objective of the study

 To gain knowledge in the documentations and procedure which

has is mandatory for an export business.
 To know the functions inside the forwarders company.
 To know about the incentive schemes which the government of
India provides to encourage the export business.
 To get the real experience and exposure rather than the
theoretical part.
 To know the current trend in the Export business.
 To enrich knowledge in the documents and procedure of a
export business.
 To get knowledge in the drawback schemes given by the of Indian
government.
 To know the operations inside a forwarders company.
Chapter III
Company profile
COMPANY PROFILE:

TRIWAY GROUP OF COMPANIES

“Dream is not what you see in sleep, dream is something which does not let you
sleep,” stated former President late Dr. A.P.J. Abdul Kalam, often referred to as
‘Missile Man of India’ and inarguably the most popular people’s President. This
profound quote’s significance comes to the fore whenever we come across
successful people in their own fields, be it sports, arts, medicine or technology;
and for sure, entrepreneurs in the MSME segment contributing significantly to
the economic growth should be one amongst this special class of citizens. It was
indeed a unique and inspirational experience for us at MOTORINDIA to
interact with one such first generation trailblazing entrepreneur in the
competitive logistics segment – his group firms clocking Rs. 156 crores
turnover in FY18 and implementing plans to quadruple this by the year 2021.
The company is Triway Group, Chennai and headed by Mr. N. Ravishankar,
Chairman & Managing Director, who started his career as an entry level white-
collar employee in a Customs broking firm. However, he dared to dream big
and today he heads the group comprising 5 companies and employing 800
people. Read on for the interesting tête-à-tête.

Mr. N. Ravishankar, Chairman & Managing Director, Triway Group

Mr. Ravishankar started his career as a junior clearing assistant with a small-time
custom broker before joining in 1979 the firm Air Freight Pvt. Ltd., Chennai, where
he spent over 11 years in various aspects of imports and exports operations. He loved
challenges and was soon adept at solving various pressing issues cropping up in air
and sea freight operations. He was identified as an ace troubleshooter and the
demanding assignments handled gave him a wide exposure in understanding the
bottlenecks and problems faced by both exporters and importers. After moving out of
the company and working as one of the five directors of a startup firm in the same
field, he decided to take the plunge alone by starting Triway Forwarders Pvt. Ltd. in
1994 with 18 employees. He says: “Invaluable past experience enabled me to identify
the opportunities for a faster growth. With a humble beginning in the routine business,
I soon started focusing on select segments to charter growth. Textiles and garments
was my chosen field and soon started handling all operations of imports and exports of
textiles and textile machinery so much so that I knew every operation of the
machinery and every count of the yarn.

Troubleshooting days helped me to crack the set procedures in the field. I recall here
two such cases. For textiles export, the fabric samples were tested at Customs dept in-
house lab which invariably took about a month to furnish the final report. To hasten
the procedure, BGs were obtained which involved cash outflows. During that time,
textile committee at Chennai had installed sophisticated testing equipment in its lab to
facilitate quality checks of exports; and they were not having enough customers
availing the opportunity. I sensed the opportunity here and enabled Customs coming
under MOF to linkup with textile committee’s lab coming under MOT in testing
samples; and by co-ordinating all the agencies, cut down time drastically to get the
report within 3 days from the date of sample submission. This approach was notified
subsequently as the procedure by Customs dept and replicated later at other locations
to benefit all.”

He was also instrumental in cutting down financial losses to an exporter because of

Customs seal put on the metal tape for 100% EOU export cartons getting stuck in the
conveyors during handling at overseas countries – same causing damages to the
conveyor and hence the claims by importer for reimbursements. By getting the
Customs seal removed at the Customs station after inspections and before exports, the
problem was overcome. Needless to say this procedure was also replicated at other
locations as well to aid exporters.
SPECIALISATION SPURS GROWTH
Proactive approach in sorting out customer issues, specialisation and wide gamut of
services resulted in Triway being much sought after by many of the manufacturers of
textile related items. Big business opportunities that came by enabled them to expand
in all related segments. CHA (Customs House Agent or Customs Broker) divisions
were set up in Mumbai, Delhi apart from Chennai, B’lore and Tuticorin. Over a period
of time with competition picking up, they have limited their operations to places in
T.N. and B’lore.

Looking at the avenues for growth, Mr. Ravishankar mentions: “Our USPs are
expertise on the job, trained expert manpower and strong financial background. To
give better and cost-effective service, we set up CFS (Container Freight Station) and
transport division. Currently we have 5 companies under the group. Triway
Forwarders Pvt. Ltd., Triway Global forwarding Pvt. Ltd., Triway Container Freight
station Pvt. Ltd., Waymark Logistics (India) Pvt. Ltd., and Route Logistics India Pvt.
Ltd. While Triway and Waymark companies are focusing on CHA & CFS, Route
Logistics focuses on transportation and related operations. Exports account for 60% of
the business, essentially on textiles segment and 40% on imports, most of which are
also connected with exports business. 80% of the imports are in textiles field while
20% account for the balance like metal scrap, food products, pharmaceuticals, project
cargo and chemicals.”
Route Logistics has about 130 trucks in their fleet; and the CFS located in north
Chennai at about 19 km from Chennai port is the largest in the area. It is located on a
30 acre land, has a warehouse floor area of 2.5 lakh sq. ft. and open yard for 3000
container ground capacity. They have their own equipment for CFS operations, viz., 5
nos. rail mounted gantry cranes, 3 nos. reach stackers and 40 different materials
handling equipment like forklift, cranes and roll catcher. The services offered include
imports & exports of LCL & FCL cargo, bonded storage, A/C storage, container
repair and general support. The vehicles fleet comprises trucks and tractor trailers
ranging from sub 3 ton to 49 ton GVW ratings. In the range up to 16 ton GVW they
have Tata trucks, 25 ton to 40 ton GVW both integral chassis and tractor trailers of
Ashok Leyland and 49 ton GVW, MAN tractor trailers. Overall they have 90 tractor
trailers and plan to procure about 15 more 49 ton tractor trailers for their expansion
plans. About 120 drivers are under their direct employment and provided with all
facilities and statutory benefits. They have their own workshop at the CFS to attend
miscellaneous service works and have tie-ups with third party service providers with
workshop at strategic locations to attend en route problems in vehicles.
THRUST ON DISTRIBUTION MANAGEMENT

Triway is focusing on the transport and distribution verticals to move up to a higher

orbit. Mr. Ravishankar indicates: “We are expanding our operations in a big way
under Route Logistics. In the 40 ft container transport thro’ trailers, say in transport to
a factory at B’lore, over 72 hours are spent from entry to exit after reaching B’lore
outskirts; major time wasted due to traffic restrictions and unloading operations at the
factory. To cut down the delays, we are planning distribution centres near the cities.
This will enable the trailers to unload cargo and make their way back in less than 36
hours; and cargo delivered to customers thro’ LCVs that have no issues of movement
thro’ cities. In transport business the money is earned with the spinning of truck
wheels and thro’ efficient management of systems, equipment and manpower, we aim
to maximize the movement of trucks. Also to cut down costs, we offer to destuff the
40 ft containers at our CFS and transport the goods in 20 ft containers. The return load
for 20 ft container ensures overall economy resulting in lower costs to customer. Yes,
logistics costs can be brought down in many ways and distribution centre is going to
play a crucial role in our future plans.”

Mr. Ravishankar opts to invest in equipment and vehicles as he opines the risk reward
is better than in the asset light model. GST has not made any significant impact on his
operations and opines if the time wastage at the toll plazas are minimised, the transit
times can be shortened. Logistics costs in port related operations stand at 12.5% and
sees no possibility of reduction in the absence of a tariff authority. Once the logistics
wing is established by the Govt and different charges like payments to steamer agent,
CHA, CFS, port and transportation are fixed, the logistics costs can be brought down
to 6 to 8%, he adds.
Triway’s impressive run in the domain has been achieved by identifying new business
opportunities where none existed, focusing on operations to excel and offering
innovative and cost-effective solutions. In continuation of their success formula,
transportation and distribution are on their radar for expansions and the company will
be going all out in the next couple of months to start addressing the customer needs.
Mr. Ravishankar now has the new dream to achieve the revenue target of Rs. 500
crores in 3 years; and this could be readily discerned by noting the effusive passion
and intense energy exhibited during the interaction – and yes, Dr. A.P.J. Kalam was
spot on about the dream interpretation in his memorable quote.
TRIWAY FORWARDER PVT LTD

Triway Global Forwarding Private Limited is a Private incorporated on 01 June 2010.

It is classified as Non-govt company and is registered at Registrar of Companies,
Chennai. Its authorized share capital is Rs. 5,000,000 and its paid up capital is Rs.
5,000,000. It is inolved in Business activities n.e.c.

Triway Global Forwarding Private Limited's Annual General Meeting (AGM) was
last held on 29 September 2018 and as per records from Ministry of Corporate Affairs
(MCA), its balance sheet was last filed on 31 March 2018.

Directors of Triway Global Forwarding Private Limited are Ravishankar Shanthi,

Natarajan Ravishankar and .

Triway Global Forwarding Private Limited's Corporate Identification Number is

(CIN) U74990TN2010PTC075932 and its registration number is 75932.

Their Email address is manimaran@triway.in and its registered address is NO.14,

JAFFER STREET BEHIND CUSTOMS HOUSE CHENNAI TN 600001 IN
 Triway is a full-service logistics service provider employing over 400 personnel on a
pan-India basis.
Triway was founded in 1994 as a Customs Broker. During the past 18 years the
Company grew from strength to strength, adding a contemporary Container Freight
Station (C-TPAT Certified) situated on 24 acres, a fleet of more than 50+ trailers
(with truck-heads) of varying sizes, and Warehouses.
Today, Triway Forwarders occupies the leading position in Exports having won the
EXIM award conferred by the local Chamber of Commerce. Triway Forwarders is
also a member of FIATA & IATA and has Branch Offices in all the major cargo
centres including Mumbai, Delhi, Bangalore, Hyderabad, Ahmedabad, Pune,
Tuticorin and Kolkata.
Project Logistics & Forwarding is another core area that Triway specialises in, having
accomplished quite a few projects of varying size and complexity.

Business Activities

CUSTOMS BROKER - (R 410 / 95) IATA AGENT - 14-3-4475

SEA FREIGHT AIR FREIGHT

CONSOLIDATION DISTRIBUTION BREAK BULK

WAREHOUSING CONTAINER HANDLING & TRANSPORT

Customs Clearance

100% EOU/EPCG CLEARANCE 100% EOU

DUTY PAID CLEARANCE DRAWBACK CLEARANCE

DEEC / ADVANCE LICENSE DEEC ADVANCE LICENSE

ARRANGING TRA DEPB SCHEME

PROJECT IMPORT

DEPB SCHEME

Cargo Handled

MACHINERY FABRICS & TRIMS

LEATHER GARMENTS

CHEMICALS ELECTRONIC ITEMS

ENGINEERING GOODS WATCH COMPONENTS

TV & AUDIO COMPONENTS RAW MATERIALS & COMPONENTS

Triway boasts a modern Container Freight Station facility near Ennore port. Our 24
Acre container terminals, built with our own investment, is located in New
Nappalayam which is 12 km distance from Ennore Port. Our well-equipped C.F.S. and
the skillful staff provide local delivery. Their high-quality work meets the
requirements of our customers, which is the key factor facilitating rapidly increasing
demand for import transportation. The entire area well protected with high compound
walls having barbed wire crowns, lighting arrester and firefighting equipment.
Besides, physical protection is given by well-trained private security agency working
as 24/7. Our 24-hour tight security assures that your goods will be under the constant
vigilance of our manned guardhouses

We maintain an on-site customs station. This makes the legal aspects of import and
export much easier and faster for you. Your goods are secured and stored under
customs control at our customs bonded warehouse. Triway Container Freight Station
offers you everything you need in a "one-stop" service. Security, on-site customs,
convenient location, world-class service and our many years of experience all
combine into one facility that will serve you to your utmost satisfaction.
Our CFS is fully equipped to handle reefer container, ODC container and scrap
containers. We provide separate space for De-Stuffing / Stuffing of HMS scrap.

FACILITY EXTENDED TO TRADE:

 Import FCL

 Import LCL

 Import Bonded warehouse

 Bonded truck movement for customs notified goods

 Export Full container load

 Export for console / multipart / multi shipping goods.

 Import FCL Container load

 The container moved by our own bonded truck from port to CFS. The same
will be off-loaded using re-stacker or Rail mounted Gantry or through Top lift
trucks.
 We are having the best equipment in our CFS and we are giving full service to
the customers.

 Import LCL Container load

 The container moved by our own bonded truck to the CFS and the same will
De-stuffed by our team with support of Labor force and Equipment’s. We are
also best in off-loading the cargo from container.

 Bonded Warehouse

 65,000 Sq. Ft warehouse is under construction and its nearing. We will ahead
in providing best facility and service to the trade.

 Export FCL / LCL

 Storing customs cleared cargo

  Bar code scanning, Bar code Printing

 Stuffing as per buyer’s norm and will be handled by our experienced staffs.

EQUIPMENTS

There are sufficient number of modern handling equipment, which are all in
Operational condition and proper maintenance. Equipment has been taken care at
regular intervals.

 Nos. 35 mt. Top lifter

 1 No. Reach Stacker (initial)

 Rail Mounted Gantry 40 mt.

 13 Nos. Forklift

 2 Nos. Forklift 5 Tonne’s

 1 No Forklift 35 Tonne’s

 2 Nos. Mobile cranes.

Our facility will take care of CHA through humanitarian grounds, hospitality and we
give our whole potential service to all customers at any point of time.
OTHER COMPANIES IN TRIWAY

WAYMARK LOGISTICS:

Waymark Logistics India Pvt. Ltd. is a Customs Broking and Forwarding agency with
total cargo management, headquartered in Chennai, promoted by professionals who
have vast experience in this business and possess an excellent track record on all
operational aspects of international cargo movement. Waymark Logistics India Pvt.
Ltd is strategically located very near the Port of Chennai and functions from a
spacious office admeasuring 7500 sq. ft. with a layout and ambience matching
international standards.

Waymark Logistics India Private Limited commenced operations in 1994 and has
developed a wide integrated network of Sea Freight, Air Freight and Rail / Road
Transportation facilities for our valued customers. This has been achieved by the
company through separate operational centre and clear defined accountability.

We are a member of IATA, FIATA and Indo-American Chamber of Commerce. We

have spread our network with branches in Bangalore, Tuticorin, Tirupur, Cochin and
Mumbai. Our modern communication facilities are already in place and the present

Total Export & Import custom clearance under one roof

Through knowledge of export, tariff, licensing schemes and policy aspects

formalities, etc.

Application of right systems for effective completion of work.

Round – the – clock monitoring of port operations.

Timely placement of containers for examination / export clearance.

Smooth relationship with Customs and Port authorities, steamer agents and IAAI

Strategic partnerships with the best ocean carriers in the business

Special competitive pricing

Air & Sea Freight – Inbound and Outbound

Direct IATA Shipments

Door-to-Door services

Port to Port services

Warehousing

Customs broking and Import clearance

Insurance with customized coverage

Groupage / Consolidation for better freight and transit

Trucking and Distribution

Packing and Crating

Delivery to any inland points

Multi – modal transport arrangements

Worldwide alliances and Partnerships

Strategic partnership with the best Air / Ocean carriers

TRIWAY WAREHOUSE:

Triway Warehouses and holdings Pvt Ltd is located at Vilangadupakkam village,

Ambattur Taluk, Tiruvallur District. It’s around 19 kms from the Chennai Container
Terminal and 19 Kms from Ennore Port. The land is placed near 2.4 Kms from NH3
Road leading to Calcutta. The land area is of 8.58 acres (34,254 Sq. Mrs).

Triway Warehouses and Holdings is a full-service warehousing, distribution, and

logistical centre. We provide a full complement of services designed to provide cost
effective solutions for our clientele. Our experienced staff has the expertise to provide
the highest level of service for customers of all sizes and requirements

Our experienced staff can fulfil all of your warehousing and inventory management
needs. Below is a partial list of the services available. If you have a special
requirement, please contact us so we can provide a customized solution for your
company.
Chapter IV
PROFILE OF THE STUDY
1.5 IMPORT AND EXPORT

Import:

When domestic companies buy goods abroad and bring them to domestic sales,
imports will occur. The common reason for importing goods is to meet the
demand for goods which cannot be produced domestically at affordable prices.
The first scenario is when domestic technology knows how or when resources
are outdated or expensive.
The second scenario is the inability to produce products or services
domestically, owing to lack of skills, resources or technology. The level of
imports depends directly on the exchange rate of the local currency. If the local
currency is strong-it means you are buying more foreign currency, while at the
same time you are increasing the level of imported goods and imports.
If your local currency is weaker, the import level is reduced.

Export:
Export occurs when a domestic company sells its products or services abroad. There
are several reasons why companies decide to export their output. First, they may want
to get into the new geographic market and expand and internationalize. Second, in
terms of exports, companies are likely to meet the needs of those who live abroad
because their products or services do not have domestic demand.

Exports are also a good way to reduce oversupply and thereby increase productivity.
The export level is closely related to the local currency exchange rate. If it is weak-
this means that people with strong foreign currency can buy more domestic money
while your domestic goods are then exported at an increased level.

If the local currency is strong, the export level will decline anyway: Both export and
import are the main activities of national trade. If exports increase imports than we
have a trade surplus, if on the contrary, we have a deficit.
Export and Import Procedure in India
India ranks 19th in terms of overall export of merchandize and 12th in terms of overall
import of merchandize when compared to other countries. With more trade
liberalization deals to be signed by the pro-business Indian Government, there is
plenty of opportunity for establishing a successful import or export business. To
undertake an import or export business, the Entrepreneur must have a strong
understanding of all documentation pertaining to import or export transactions. In this
article, we cover basic export procedure and import procedure in India along with the
necessary documentation.

Export and Import Procedure

To being exporting or importing goods from India, the business or individual must
obtain an Import Export Code or IE Code from the Directorate General of Foreign
Trade. IE Code can be obtained by the business after obtaining PAN and opening a
bank account.
COMMERCIAL INVOICE
Commercial invoice is issued by the seller to the buyer containing the terms of the
transaction like date of transaction, seller details, buyer details, value, shipping terms
and more. Customs duty is levied on the shipment usually based on the commercial
invoice raised by the seller.
AIRWAY BILLS
An airway bill is a proof of shipment of goods by air. Air waybills serve as a proof of
receipt of goods for shipment by the air cargo agent, an invoice for the air shipment, a
certificate of insurance and a guide to the air cargo agent for handling, dispatch and
delivery of the consignment. A typical airway bill contains details about the shipper
and the consignee, the departure airport and destination airport, description of the
goods, sign and seal of the carrier.
BILL OF LADING
Bill of Lading is provided by shipping agency for goods shipped by them. Bill of
lading usually contains information pertaining to the shipper, consignee, carrying
vessel, ports of loading and discharge, place of receipt and deliver, mode of payment
and name of the carrier.
BILL OF EXCHANGE
Bill of exchange is used when an importer agrees to pay the exporter in future on a
date on or before that is mutually agreed upon. Bill of exchange is an important
written document in wholesale trade wherein large amounts of money is involved. Bill
of exchange can be classified as bill of exchange after date and bill of exchange after
sight. Bill of exchange after date is when the due date for payment is counted from the
date of drawing. Bill of exchange after sight is when the due date for payment is
counted from the date of acceptance of the bill.
CERTIFICATE OF ORIGIN
Certificate of origin is usually requested by the Customs Authority while clearing
Customs. Certificate of Origin is used to establish the origin of the product and is
issued by the Chamber of Commerce of the Exporter’s country. Certificate of origin
usually contains the name and address of the exporter, details of the goods, package
number or shipping marks and quantity, as applicable.
PACKING LIST
Packing list contains detailed information about the goods being shipped, quantity,
weight and packing specifications. Packing list must contain description of the goods
and have details regarding the shipping marks.
LETTER OF CREDIT

Letter of Credit is an arrangement wherein a Bank on the request of it customer agrees

to make payment to a beneficiary on receipt of documents from beneficiary as per the
terms stipulated in the Letter of Credit. Letter of Credit or LC is used extensively in
international and domestic trade transactions.
TARIFF:

IMPORT FCL TARIFF

SCRAP –IMPORT / GRANITE & GENERAL CARGO (Effective

Date:01/05/2016)
Sl.No. Description / Activity 20' 40'

Transport of Laden container from CCTL to off

01
dock CFS, Lift Off Laden, Inspection, Lift On Rs.7,350/- Rs.11,250/-

Laden, delivery (Load out Basis)

Transport of Laden container from CCTL to off

dock CFS, Lift off Laden, Inspection,

02
Rs.9,000/- Rs.13,500/-
Destuffing,Loading of cargo, Lift on empty

container for FLT (Crane Handling Extra)

Sl.No. Description / Activity 20' 40'

01
Inspection 25% & More Rs.2,000/- Rs.3,500/-

Sl.No. Description / Activity 20' 40'

01
Additional PNR Transportation Charges Rs.1000/- Rs.2000/-
ADDITIONAL HANDLING CHARGES (INDITAL)

Incase of Heavy Equipment utilized for tonnage cargo (per pcs)

Sl.No. Description / Activity Amount

01
4 TO 10 M.T Rs.5000 /-

02
10 to 15 M.T Rs.7500/-

03
15 M.T ABOVE Rs.12500/-

STORAGE CHARGES
Sl.No. Particulars 20' 40'

1
1st 3 Days Free Free

2
4th to 12th Days Rs.450/- Per Day Rs.900/- Per Day

3
13th to 30th Days Rs.1100/- Per Day Rs.2200/- Per Day

4
31st to 60th Days Rs.1800/- Per Day Rs.3600/- Per Day

5
61st to 90th Days Rs.2500/- Per Day Rs.5000/- Per Days

6
91 onwards Rs.5000/- Per Day Rs.7500/- Per Days

Sl.No. Particulars 20' 40'

1
45” Feet Storage/Handling 25% extra charges

2 25% extra on General Container

ODC, Flat rack & Open Top Handling
25% extra on tariff (including storage
3
Hazardous cargo / Reefer cargo charges).

4
Storage of ODC, Flat rack & Open Top container will be charged by “Double”.

5
Fuel Surcharge Rs.450/- Rs.700/-
6
Power Surcharge Rs.300/- per Teus

7
Weighment Charges Rs.150/- Per Container

8 Rs.100/- per truck (including empty

Weighment Charges
Weighment)

9
Documentation charges Rs.90/-per Doc

10
Escort charges Rs.2000/- per Container

11
One time seal Rs.50/-

12 Reefer Plugging & Monitoring Charges

Rs.2000/- Rs.3250/-
(For 8 Hrs)

13
Inter Carting Charges 1,500/- Rs.2,500/-

14
Customs Scaning & Halting Charges Rs.1,000/- Rs.1,500/-

15
SSR Charges Rs.1,085/- Rs.1,630/-

16
RFID Charges Rs.100/- Rs.200/-

17
Empty Container Storage Charges Rs.50/- Rs.100/-

18
Equalization Charges Rs.750/- Per Tues
Lift Off/Lift on Charges (per move)

Sl.No. Particulars 20' 40'

1
Laden Containers Rs. 1,250/- Rs.1,750/-

2
Empty Containers Rs.450/- Rs.600/-

TRANSPORT (ODC)
Sl.No. Particulars 20' 40'

1
SEMI LOW BED UP TO 5 FEET Rs.21,000/- Rs.25,000/-

2
LOW BED ABOVE 5 FEET Rs.25,000/- Rs.32,000/-

IMPORT LCL TARIFF

PARTICULARS GENERAL CARGO IMCO CLASS CARGO

First 2 days free First 2 days free

Rs.550/- Per Grid Per Week Rs.700/- Per Grid Per Week
Cargo storage
Minimum one week Minimum one week

( 2 CBM = 1 Grid ) ( 2 CBM = 1 Grid )

i) Minimum Rs.450/- i) Minimum Rs.500/-

Aggregation Charges
Rs.325/-per MT or Per 2 Rs.450/- per MT or Per CBM
CBM Whichever is higher Whichever is higher
i) UPTO 3 MT
ii) SPECIAL EQUIPMENT ii) SPECIAL EQUIPMENT
ii) Above 3 MT
Charges as applicable Charges as applicable
Handling Charges Rs.3000/- Per CBM Rs.3000/- Per CBM
Power Surcharge Rs. 250/- Per Document Rs. 250/- Per Document
Fuel Surcharge Rs. 350/- Per Document Rs. 350/- Per Document
i) Rs.500/- up to Value of Rs.20,00,000/- Lacs
ii) Rs.1000/- up to Value of Rs.20,00,001 Lacs to
Insurance charges Rs.50,00,000/- Lacs

iii) Rs.2000/- above Rs.50,00,001/-

Documentation charges Rs.500/- per B/E Rs.500/- per B/E
De-Stuffing charges Rs.1500/- per CBM Rs.1500/- per CBM
Transportation, Halting
Rs.100/- per CBM Rs.100/- per CBM
for Scanning
Transport Hike Rs.500/- per CBM Rs.500/- per CBM
RFID Charges Rs.25/- per BE Rs.25/- per BE
Cargo Equalization Rs.750 Up to 3 MT & Above Rs.750 Up to 3 MT & Above
Charges 3 MT Rs.1000 / Per B/E 3 MT Rs.1000 / Per B/E
GST As Applicable

At the time of loading: Any heavy equipment like Initial / Escort will be
the Additional Equipment charges will be applicable as per below rates:

3 to 5 MT Rs.4,000/-
5 to 8 MT Rs.6,000/-
8 to 12 MT Rs.10,000/-
12 MT and above Rs.15,000/-

Note: ** If Container moved on priority basis, SSR Charges Rs.50 per CBM will
be applicable
EXPORT FCL TARIFF:

Sl.No.Description 20’ 40’

Stuffing Charges
Rs.2,500 Rs.3,400
01 a) On the Trailer Manual
Rs.3,200 Rs.4,800
b) On the Trailor Mechanical (Crane if any will be
extra)

Ground Stuffing / Manual Rs.3,100 Rs.4,400

02
Mechanical (Crane if any Extra) Rs.3,700 Rs.5,400

Storage Charges Free Free

First 5 Days Rs.180/per Rs.240/per

03
day day
6th To 10th Day
Rs.250/per Rs.400/per
From 11th day onwards day day

Rs.4000
Granite (unloading, stacking, stuffing)
Free
Storage 1 to 7 days
04
Rs.150/per
8th to 15th day day

16th day onwards Rs.207/per

day

05 Rs.400/- Rs.600/-
On Wheel Inspection / Seal Verification

Shut Out Cargo (In & Out)

Rs. 100/ MT / operation
06
(subject to a minimum of Rs.225 up to 2MT)
Rs. 30/MT/day
Storage Charges(no free days)
GST As Applicable

Note:
Additional Charges
Power surcharge: Rs.150/Teu
Fuel surcharge: Rs.250/Teu
Weighment: Rs.150/Teu

Lift On/Lift Off (per move)

Laden Containers - Rs.750 / Rs.1,250
Empty Containers - Rs.300 / Rs.500

Maize (in 100 kg Bags) - Rs. 5,000/Teu

Additional Equipment Charges (1 piece cargo if heavy weight: (if used Initial for
stuffing or De-stuffing)
From 4 MT to 10 MT - Rs.4,000/-
from 10 MT to 15 MT - Rs.6,000/-
Above 15 MT - Rs.10,000/-

Transportation Charges
Rs.8,000/- per TEU
Rs.11,000/- per FEU

EXPORT LCL TARIFF:

SL.No. PARTICULARS RATE

1 Documentation Charges Rs.175/- Per Shipping Bill
Rs.400/- Per MT (or) 2 CBM Whichever is Higher
2 Cargo Handling Charges
Minimum Rs.800/-(up to 2MT (or) 2CBM)
First 5 Days Free days
3 Storage Charges Thereafter Rs.150/- Mt (or) 2CBM per Day
(Whichever is Higher)
4 Fuel Surcharges Rs.250/-per shipping bill
5 Power Surcharge Rs.200/- Shipping bill

Sl.No.PARTICULARS 20' 40'

01
MANAUAL STUFFING: (INCULSIVE OF Rs.10,000/- Rs.13,750/-
 HANDLING)

Movement of Export Empty Container from

the Plot,

Transport Laden Container CFS to Port.

Upto 23 MT

MECHANICAL STUFFING: (INCULSIVE

OF HANDLING)

Movement of Export Empty Container from

02
the Plot, Rs.11,000/- Rs.15,250/-

Transport Laden Container CFS to Port.

Less 23 MT.

03 In additional to the Above 23 MT Rs.500/- Per

MT

04
Lift on & Lift off per operation Rs.250/- Rs.300/-

(I)Cargo Storage
7 Days Free
(II) In case cha paid the boat note on very
second day from the
05 Thereafter Rs.100/-1 CBM/
1MT/ Per
cargo reached cfs (Remaining difference free
days convert to
day Whichever is higher
console)

06
GST As Applicable
ICD CARGO MOVEMENTS
Chapter V
METHODOLOGY
DATA INTERPRETATION & ANALYSIS
Describe comparative analysis as comparison analysis. Use comparison analysis to
measure the financial relationships between variables over two or more reporting periods.
Businesses use comparative analysis as a way to identify their competitive positions and
operating results over a defined period. Larger organizations may often comprise the
resources to perform financial comparative analysis monthly or quarterly, but it is
recommended to perform an annual financial comparison analysis at a minimum.

ANALYSIS FOR EXPORT TRASPORTATION IN TRIWAY FORWARDERS

LIMITED

1.EXPORT

TYPE OF No of No of No of bills No of No of
SL. O OPERATION bills in bills in in bills in bills in
2014 2015 2016 2017 2018

1
EXPORT 7600 7400 8000 9000 8200

No of bills in
10000

8000

6000
No of bills in
4000

2000

0
2014 2015 2016 2017 2018
ANALYSIS AND INTERPRITATION

The above table shows the comparative analysis between the year of imports
operations in Triway forwarders limited. The comparative analysis has analysed and gets
result the imports value greater in 2016 while comparing with other years.

3.TRANSPORTATION

(i) Full container load

TYPE OF No of No of No of bills No of No of
SL. O OPERATION bills in bills in in bills in bills in
2014 2015 2016 2017 2018

Full container
3 load 780 820 904 844 900

NUMBER OF BILLS
920
900
880
860
840
820
800 NUMBER OF BILLS
780
760
740
720
700
2014 2015 2016 2017 2018
ANALYSIS AND INTERPRITATION

The above table shows the comparative analysis between the year of Full container
load operations in Triway forwarders limited. The comparative analysis has analysed and gets
result the Full container load value greater in 2016 while comparing with other years.

(ii)Less container load

TYPE OF No of No of No of bills No of No of
SL. O OPERATION bills in bills in in bills in bills in
2014 2015 2016 2017 2018

Less container
4 load 664 592 440 556 460

No of bills
700

600

500

400

No of bills
300

200

100

0
2014 2015 2016 2017 2018
Chapter VI
FINDINGS
FINDINGS:
 They have a good communication with their customers.

 They have a separate team for each operation to avoid complications.

 They have a good relationship with the custom officers.

 They help the customers to get proper drawback.

 They give a proper delivery details to the customer.

 They track regularly to help the customer.

Chapter VII
SUGGESTIONS
Suggestions:
 They must concentrate on other goods than clothing’s.
 They must improve in their promotional activity.
 They must guide the driver to reach at time.
 They have to do more import.
 They have upgrade in their billing software.
 They must have their own CFS in order to decrease the price.
Chapter VII
CONCLUSION
Conclusion:
The study on “Export documentation and its procedures” was successfully
completed in TRIWAY forwarders private limited in Tuticorin, I thank the
concern for providing me the real time experience in logistics field and the
documentation procedure was helpful to learn practically. From this study I
came to know about the cargo handling process, operations and functions of
CHA (customs house agent. The calculation of Import tariff and export tariff,
the process in container freight station and distribution management were
known under this study.
BIBLIOGRAPHY
BIBLIOGRAPH:
 www.Triwaygroupofcompany.com
 www.triwayforwarderslimited.com
 www.waymarklogistics.com
 www.Wikipedia.com
 www.icegate.in