USING MY DOMAIN (PILOT)

Abstract Available in: Unlimited, Enterprise, and Developer editions.

Note: Any unre-
leased services or fea-
tures referenced in
this or other press re- User Permissions Needed
leases or public state- To set up a domain name: “Customize Application”
ments are not current-
ly available and may
not be delivered on
Important: My Domain is currently available through a pilot program. All customers
time or at all. Cus-
can select and register a domain name, but some customers will be required to wait for
tomers who purchase
our services should permission from salesforce.com before they can roll it out to users. For more information,
make their purchase contact salesforce.com.
decisions based upon
features that are cur- This tip sheet gives you some guidelines for how to interact with Salesforce.com after you set up a
rently available. custom domain name.

Understanding Domain Name URLs

When you set up a domain name for your organization, all of your application URLs, including
those of Visualforce pages, will change. This table shows you the differences.

URL Type Old URL New URL

Login https://login.salesforce.com https://<subdomain>.my.
salesforce.com

Application https://na1.salesforce.com https://<subdomain>.my.

page or tab /<pageID> salesforce.com/<pageID>

Visualforce https://c.na1-salesforce. https://<subdomain>--c.

page with no visual.soma.force.com na1-salesforce.visual.soma.
namespace /apex/<pagename> force.com/apex/<pagename>

Visualforce https://<yournamespace>. https://<subdomain>--

page with na1-salesforce.visual.soma. <yournamespace>.na1-salesforce.
namespace force.com/apex/<pagename> visual.soma.force.com/apex/
<pagename>

Testing and Rolling Out Your New Domain Name

After you test your domain name, you're ready to roll it out to users. Follow these guidelines to
make sure the process goes smoothly.
• If you have customized your Salesforce.com UI with features such as custom buttons or
Visualforce pages, make sure you test thoroughly before you roll out your new domain name.
Your customizations should not use instance-based URLs.

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 Using My Domain (PILOT)

• After you roll out your new domain name, use My Domain's redirect tools to gradually phase
it in. For example, choose the Redirected with a warning option to make sure users
update their bookmarks. When your organization is ready to use the new domain URLs
exclusively, return to setup and choose the Blocked option so users can't use their old URLs.
• If you block application page requests that don't use the new Salesforce.com domain name
URLs, let your users know they need to either update old bookmarks or create new ones for
the login page and any tabs or links within the application. Users will be required to use the
new URLs if you block page requests.
• If you choose to redirect page requests to new URLs and provide a warning message, let your
users know that they should update their bookmarks the first time they're redirected.
• If you are using My Domain, you can identify which users are logging in with the new login
URL, and when. Click Setup ➤ Manage Users ➤ Login History and look at the Username
and Login URL columns.

Getting System Performance and Maintenance Information

Salesforce.com customers get system performance and maintenance information from
trust.salesforce.com. Here's how to get that information using your new domain name.

1. Go to trust.salesforce.com.
2. Click the System Status tab.
3. Enter your domain name to find your instance and check the status.
4. Scroll to the System Maintenance table and look for entries for your instance.