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GPSC Supplier Quality GM 1960-B

Process Control Plan Audit Summary Sheet GM 1927-16


Date:

Supplier Name: Supplier Phone:

Mfg. DUNS: Plant Location & Country:

Auditor: (SQE, SQI) Auditor Phone:

Auditor: E-Mail: GM Division:

Part Number (s): Part Name:

Drawing Date: EWO #: / ODM # Eng. Change Level:

PPAP/Interim/Benestare Status: Model Year: Program

Creativity Team: Commodity:

Reason For Audit: Future Launch Current Partial Other Safety Related Part ? Yes No N/A

Type of Audit: Initial Follow Up Run at Rate (GP9 Attachement B) Product Validation/Qualification Complete: Yes No N/A

Driver of Audit: APQP Confirmation Mgmt. Request Plant Request Run @ Rate CPIP/Warranty
Top Focus CSL-1 CSL-2 Major Disruption Shutdown/Start Up Audit
Component Check Plan Critical Fastner (D02) D/PFMEA DD&W Other

Focus of Audit: Part / Assembly Line /Cell Operation / Machine Complete Mfg. System Quality System - Ongoing Documentation

Approved Approved, but need Documentation Not Approved Follow-Up Audit Date:

TECHNICAL INFORMATION AVAILABILITY Yes No N/A Comments


1. Are actual drawings availabe at production facilty with the latest change level?
2. Does the supplier have the final customer approved drawing?
3. Is the print complete (Tolerances, GD&T, Correct Datums, KPCs, etc.)?
4. Are all technical regulations/CTS/SSTS available?
5. If supplier is design responsible, has DFMEA been used to develop the PFMEA?
QUALITY SYSTEM DOCUMENTATION
6. Is a Process Flow Diagram available?
7. Does the Process Flow Diagram include receiving?
8. Does the Process Flow Diagram include rework?
9. Does the Process Flow Diagram include scrap?
10. Does the Process Flow Diagram include gauging/inspection?
11. Does the Process Flow Diagram include shipping?
12. Does the Process Flow Diagram include labeling and Part ID at receiving, WHIP,
finished good and shipping areas?
13. Is there a PFMEA available?
14. Is the PFMEA acceptable (RPNs, numbers match Process flow and include
KPCs/PQCs/KCCs)?
15. Is there any evidence that it is kept up to date?
16. Is there a Process Control Plan (PCP) available?
17. Is the Process Control Plan (PCP) acceptable (numbers match PFMEA and
Process Flow, including KPCs/PQCs/KCCs/DRs/ITFs, GP-12 if applicable and
latest EWO/ODM included)?
18. Does the control plan address print requirements relative to
(dimensional, material, rust preventitive, heat treat, micro-finish,
contamination/sediment, etc.)?
19. Are all "Current Controls" listed on the PFMEA detailed on the Control Plan?
20. Are process controls in place in the PCP to address the high PFMEA Risk Priority
Numbers?
21. Is there a procedure/process for Continuous Improvement for Risk Reduction?
22. Are KPCs/PQCs/KCCs called out on the PCP?
23. Are sample sizes and check frequency for each operation reasonable?

24. Do your supplier's provide evidance of approved material for all components
needed for the assembled part?
Revised 9-1-07
25. Are controls in place to ensure only approved incoming material released for
production?
26. When parts require traceability, do controls link component traceability to the final
part?
27. Is the workplace properly configured and matches Process Flow Diagram?
28. Are all tools and gauges properly identified?
29. Are all gauges calibrated?
30 Are all tools and gauges certified?
31. Is gauge Repeatability and Reproducabilty less than 10%?
32. Do all gauges have proper operator instructions?
33. Are proper operator instructions available for each operation?
34. Are Standardized Work instructions detailed to run the job properly, including
handling of non-conforming parts?
35. Is there Standardized Work?
36. Is the Standradized Work being followed?
37. Do the operators understand the instructions?
38. Have operators been properly trained?
39. Are boundary samples (BS) available to operators?
40. Are boundary samples (BS) in use?
41. Are Master Parts or samples available to confirm inspection?
42. Are Master Parts available for error proofing devices?
43. Is there a Preventive Maintenance (PM) plan on tools and is it followed?
44. Is there standardized work (or control plan) for part quality verification
following a tool change?
45. Is there a Preventive Maintenance (PM) plan on equipment and is it followed?
46. Are listed tests and inspections per control plan, actually performed as stated?
47. Where the Process Control Plan calls for SPC are the data properly recorded?
48. Are the Upper Control Limits (ULC) current?
49. Are the Lower Control Limits (LCL) current?
50. Does the data make sense and are reasonable control limits shown?
51. Are out of control points noted with the corrective action taken?
52. Are product audits showing acceptable results for Final Product?
53. Does the manufacturing process demonstrate the required capability or
54. performance?
Does packaging and material handling protect parts from damage?
55. Are instructions for handling Work In Process (WIP) and final product followed
56. throughout
Are all partsthe
andprocess to shipping
components area;
labeled including repair/rework areas?
properly?
QUALITY SYSTEM IMPLEMENTATION BY MANAGEMENT
57. Is there a process for documenting and tracking Downtime?
58. Is there a process for documenting and tracking Scrap?
59. Is there a process for documenting and tracking First Time Quality?
60. Is there a process for documenting and tracking Premium Freight?
61. Is there a process for documenting and tracking Plant Problem Reports?
62. Does leadership ensure that Out of Control Conditions are managed?
63. Are Action Plans (AP) followed?
64. Is responsibility for implementation assigned and do people understand their
65. responsibility?
Are problems quickly communicated to people who can help?

66. Does the support system respond to the operator?


67. If more than one shift, does information part passes across shifts?
68. Are all checks to be done under the PCP requirements performed?
69. Are results properly documented?
70. Are suitable actions taken in case of deviations?
71. Are plans in place to implement all elements of QSB?

Auditors Comments:

Supplier Representative Signature GM Representative Signature

Revised 9-1-07
423911364.xls Summary Printed 06/11/2019

Technical Information Availability


0 1. Actual Drawing 0 2. Approved Drawing 0 3. Print Complete
0 4. Technical Regulations 0 5. DFMEA to PFMEA
0 Total Potential 20 0%

Quality System Documentaion


0 6. Process Flow Diagram (PFD) 0 7. PFD Receiving 0 8. PFD Rework
0 9. PFD Scrap 0 10. PFD Gauging and Inspecion 0 11. PFD Shipping
0 12. PFD Labeling 0 13. PFMEA Available 0 14. PFMEA Acceptable
16. Process Control Plan (PCP)
0 15. Evidence PFMEA Up to Date 0 0 17. PCP Acceptable
Available
19. Current Controls PFMEA and
0 18. PCP address all print requirements 0 0 20. RPN reduction plan
PCP
21. Continuous Improvement
0 0 22. KPCs/PQCs/KCCs on PCP 0 23. Sample Sizes and Frequency
Procedure/Process
0 Total Potential 72 0%

Quality System Implementation Plan


25. Controls in Place for Incoming
0 24. Approved Material List 0 0 26. Parts have Traceability
Material
0 27. Workplace Properly Configured 0 28. Tools and Gauges Identified 0 29. Gauges Calibrated
31. Gauge Repeatability and
0 30. Tools and Gauges Certified 0 0 32. Proper Operator Instructions
Reproducability
33. Operator Instructions at Each 34. Detailed Standardized Work
0 0 0 35. Standardized Work
Operation Instructions
37. Operators Understand
0 36. Standardized Work Followed 0 0 38. Operators Trained
Instructions

0 39. Boundary Samples Available 0 40. Boundary Samples in Use 0 41. Master Parts/Samples Available

43. Preventative Maintence Plan on 44. Tool Change part quality


0 42. Master Parts for Error Proofing 0 0
Tools verification
45. Preventative Maintence Plan on 46. Listed tests and inspections
0 0 0 47. SPC Data
Equipment performed as stated
0 48. UCL 0 49. LCL 0 50. Reasonable Control Limits
0 51. Out of Control Limits 0 52. Product Audits for Final Product 0 53. Cabability Studies

0 54. Packaging and Material Handling 0 55. WIP for Final Product 0 56. Parts and Components Label

0 Total Potential 132 0%

Quality System Implementaion by Management


0 57. Tracking of Downtime 0 58. Tracking of Scrap 0 59. Tracking of First Time Quality

61. Tracking of Plant Problem


0 60. Tracking of Premium Freight 0 0 62. Out of Control Conditions
Reports

0 63. Action Plans Followed 0 64. Implementation Responsibility 0 65. Communication

0 66. Support System for Operators 0 67. Information across all shifts 0 68. Check Requirements Performed

0 69. Results Documented 0 70. Actions for Deviations 0 71. QSB Audit
0 Total Potential 60 0%

0% 0 Technical Information Availability RED


0% 0 Quality System Documentaion RED
0% 0 Quality System Implemenation Plan RED
0% 0 Quality System Implemenation by Management RED
0% 0 Overall RED

Pts Element Scoring Summary Scoring:


0 Element is not in place and no evidence of plans to implement Green 90%
1 Element is not in place but a plan to implement is documented Yellow 70-89%
2 Element is in place but it is not being followed Red <69%
3 Element in place but not followed at each job or all the time
4 Element is in place and it is being followed

Revised 01-21-05
423911364.xls Worksheet Printed 06/11/2019

A. Technical Information Availability AUDIT WORKSHEET


QUESTION: EVIDENCE /
QUESTIONS TO ASK AND G/Y
In regard to Technical DOCUMENTATION Score OBSERVATIONS
WHAT TO LOOK FOR /R
Information Availability, REQUIRED
Are actual drawings available at
Blue Print Do you have drawings?
1 production facility with the latest change R
Material Spec Sheets Do you have math data?
level?
Does the supplier have the final customer Blue Print Have you checked EWO and
2 R
approved drawing? Math Data revision date?
Verify print has all information (if
Is the print complete (Tolerances, GD&T, Completed Engineering
3 applicable, time wise) with PPAP R
Correct Datums, KPCs, etc.)? Drawings
package.

Verify Component Technical


Are all technical regulations/CTS/SSTS Part Print/Specification Specifications and Sub-System
4 R
available? Package Technical Specification are
available for review.

If supplier is design responsible, has Verify PFMEA addresses initial


5 DFMEA been used to develop the DFMEA / PFMEA DFMEA concerns (high RPNs, R
PFMEA? corrective actions, etc.)
B. Quality System Documentation AUDIT WORKSHEET
QUESTION: EVIDENCE /
QUESTIONS TO ASK AND G/Y
In regard to Quality DOCUMENTATION OBSERVATIONS
WHAT TO LOOK FOR /R
System Documentation, REQUIRED
Is the Process Flow Diagram
6 Is a Process Flow Diagram available? Process Flow Diagram linked to FMEAs, Control Plan, R
Operator Instructions, etc?
Assure Receiving Inspection
Does the Process Flow Diagram include matches the Process Flow
7 Process Flow Diagram R
receiving? Diagram and what is observed on
the shop floor.

Assure Rework matches the


Does the Process Flow Diagram include
8 Process Flow Diagram Process Flow Diagram and what R
rework?
is observed on the shop floor.

Assure Scrap matches the


Does the Process Flow Diagram include
9 Process Flow Diagram Process Flow Diagram and what R
scrap?
is observed on the shop floor.

Assure Gauging/Inspection
Does the Process Flow Diagram include matches the Process Flow
10 Process Flow Diagram R
gauging/inspection? Diagram and what is observed on
the shop floor.

Assure Shipping matches the


Does the Process Flow Diagram include
11 Process Flow Diagram Process Flow Diagram and what R
shipping?
is observed on the shop floor.

Assure Labeling and Part ID, etc.


Does the Process Flow Diagram include
matches the Process Flow
12 labeling and Part ID at receiving, WHIP, Process Flow Diagram R
Diagram and what is observed on
finished good and shipping areas?
the shop floor.
Verify team members , dates etc.
13 Is there a PFMEA available? Current Updated FMEA R
of actual PFMEA.
Verify that ALL high RPN or
Is the PFMEA acceptable (RPNs, PFMEA Changed Log,
Critical line items have action
14 numbers match Process flow and include Meeting Minutes or R
plans which include Error
KPCs/PQCs/KCCs)? Similar History
Proofing.

Do RPN numbers reflect latest


AIAG edition ? (3rd edition July
2001)
Evidence of current issues are
related back to P.M. Check
Sheet.
PFMEA Changed Log, Review P.M. Log for TYPE of
Is there any evidence that it is kept up to
15 Meeting Minutes or Interval. R
date?
Similar History Is it TIME or QUANTITY based
(P.M.)?
Verify that PFMEA is updated as
required & matches Control Plan
(Review PRR's).
Verify any current failure mode is
present on the PFMEA.

Is there a Process Control Plan (PCP) Updated Process Control Verify current dates, etc. of PCP
16 R
available? Plan document.
Is the Process Control Plan (PCP)
PCP, Changed Log,
acceptable (numbers match PFMEA and
Meeting Minutes or Verify that PFMEA is updated as
Process Flow, including
17 Similar History (Linking required and matches Process R
KPCs/PQCs/KCCs/DRs/ITFs, GP-12 if
all Documents), Control Plan.
applicable and latest EWO/ODM
Blue Print
included)?

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Does the control plan address print CQI 9 Assessment


requirements relative to (dimensional, Control Plan Review CQI 9 Assessment.
18 material, rust preventitive, heat-treat, Print Review Sediment Controls. R
micro-finish, contamination/sediment, Hazardous material Review Past PRR History.
etc.)? spec. sheets
Current Controls
Are all "Current Controls" listed on the Are Current Contols listed on the
19 Call Out on R
PFMEA detailed on the Control Plan? PFMEA and PCP?
Print/PCP/PFMEA
Are process controls in place in the PCP PFMEA Change Log, Appropriate Control and/or
20 to address the high PFMEA Risk Priority PCP or RPN Reduction Redundant Inspection as R
Numbers? Worksheet appropriate. (1927-21)
Is there a procedure/process for
PFMEA Procedure of Meeting minutes, worksheets,
21 Continuous Improvement for Risk R
Continuous Improvement historic PFMEA's.
Reduction?
Are KPCs/PQCs/KCCs called out on the Control Plan Verify KPCs, PQCs, and KCCs
22 R
PCP? Blue Print are addressed on PCP.

Is there a history of failures


inspite of existing controls?
Are sample sizes and check frequency for
23 Control Plan Does internal data (scrap, rework, R
each operation reasonable?
FTQ, etc) suggest sample sizes
and frequency are adequate?

C. Quality System Implementation Plan AUDIT WORKSHEET


QUESTION: EVIDENCE /
QUESTIONS TO ASK AND G/Y
In regard to Quality DOCUMENTATION OBSERVATIONS
WHAT TO LOOK FOR /R
System Implementation Plan, REQUIRED
Review Incoming Inspection
Sheets (if available).
Certification/Test
Do your supplier's provide evidance of Review Hold or Reject area for
Records
24 approved material for all components Incoming Inspection area R
Supplier PPAP Packages
needed for the assembled part? (component parts/assemblies on
Cumulative Control Data
the manufacturing floor are
approved prior to release)

Review PPAP data, including


Certification/Test interim approvals (How do you
Are controls in place to ensure only
Records indicate that component
25 approved incoming material released for R
Supplier PPAP Packages parts/assemblies on the
production?
Cumulative Control Data manufacturing floor are approved
prior to release).
When parts require traceability, do Look for Lot Controls,
26 controls link component traceability to the Traceability Documents Dimensional Traceability to R
final part? N.I.S.T.
Process Flow Diagram Does the Material Flow / Work
Is the workplace properly configured and
27 Operator Instruction at Station match the Process Flow R
matches Process Flow Diagram?
Workstation Diagram?
Verify tools and gages are to the
latest engineering change level
and Preventative Maintenance as
Are all tools and gauges properly Gage and Tool
28 specified. R
identified? Certification Records
Ensure all GM or other
customer's tags are available on
the tooling.

Check to make sure gauges are


Gage and Tool calibrated.
29 Are all gauges calibrated? R
Certification Records Verify tools and gages are to the
latest engineering change level.

Check to make sure tools and


Gage and Tool gauges are certified.
30 Are all tools and gauges certified? R
Certification Records Verify tools and gages are to the
latest engineering change level.

Check to make sure that gauge


R&R is done on a yearly basis for
Is gauge Repeatability and Reproducabilty Gage R&R
31 all gauges. If guage R&R is R
less than 10%? Documentation
between 10 and 30 percent (MSA
& PPAP Manual).

Do all gauges have proper operator Ensure that Gauge Instructions


32 Gauge Instructions R
instructions? are attached to the gauge.

Verify operator instructions are


firmly attached and visible to
Are proper operator instructions available
33 Operator Instructions operator during gauging process. R
for each operation?
Verify instructions are to the
latest engineering change level.

Are Standardized Work instructions Verify operations are being


detailed to run the job properly to takt performed as indicated in work
34 Operator Instructions R
time, including handling of non- instructions (job time, handling of
conforming parts? non-conforming material etc).

Standardized Verify that there are Standardized


35 Is there Standardized Work? R
Worksheets Worksheets.

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Standardized
36 Is the Standradized Work being followed? Layered Audits. R
Worksheets
Ask operator to demonstrate use
Do the operators understand the of gage and explain implication of
37 Operator Instructions R
instructions? conforming and non-conforming
parts.
Ask operator to demonstrate use
of gage and explain implication of
conforming and non-conforming
38 Have operators been properly trained? Operator Instructions R
parts.
Certification Training Record or
Plan.

Verify operations are being


performed as indicated in work
Are boundary samples (BS) available to instructions (job time, handling of
39 Operator Instructions R
operators? non-conforming material etc).
Verify that supplier has actual
boundary samples for review.

Verify operations are being


performed as indicated in work
instructions (job time, handling of
40 Are boundary samples (BS) in use? Operator Instructions R
non-conforming material etc).
Verify that supplier has actual
boundary samples for review.

Are Master Parts or samples available to Master Parts


41 Verify Master Parts R
confirm inspection? Samples
Challenge the E.P. system.
Are Master Parts available for error E.P Verification Plan, Layered
42 Set Up Records R
proofing devices? Audits, Test Parts for Error
Proofing.
Review PM Log to verify PM
Is there a Preventive Maintenance (PM) PM Log
43 performed according to PM R
plan on tools and is it followed? PFMEA
procedure.

Review Control Plan.


Is there standardized work (or control Standardized Review tool change log.
44 plan) for part quality verification Worksheets Verify standardized work R
following a tool change? Control Plan instructions.
Verify 1st piece setup log.

Verify PM plan is being followed.


Is there a Preventive Maintenance (PM) PM Log Review PM Log to verify PM
45 R
plan on equipment and is it followed? PFMEA performed according to PM
procedure.

Per Process Control Plan ask


operator to demonstrate test
Are listed tests and inspections per control and/or inspection.
46 Process Control Plan R
plan, actually performed as stated? Review test/inspection log to
validate test/inspection being
performed as specified.

Look at actual SPC records and


data collection.
Are all data boxes filled in?
Are control limits calculated?
Are there trends/patterns present
that would indicate a need to
Where the Process Control Plan calls for Process Control Plan recalculate limits?
47 R
SPC are the data properly recorded? SPC Records Are the limits actually control
limits or are they spec limits?
Do the control limits exceed the
specified tolerances?
Do the limits indicate the process
to be incapable and yet the
process is allowed to run?

Are the Upper Control Limits (ULC)


48 X-Bar and R Charts How old are the ULC? R
current?
Are the Lower Control Limits (LCL)
49 X-Bar and R Charts How old are the LCL? R
current?

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Look at actual SPC records.


Are all data boxes filled in?
Are control limits calculated?
Are there trends present that
would indicate a need to
recalculate limits that have been
Run Charts
Does the data make sense and are ignored?
50 Process Control Plan R
reasonable control limits shown? Are the limits actually control
SPC Records
limits or are they spec limits?
Do the control limits exceed the
specified tolerances?
Do the limits indicate the process
to be incapable and yet the
process is allowed to run?

Review actual SPC records.


Every point out if control requires
Are out of control points noted with the
51 SPC Records a note outlining corrective action. R
corrective action taken?
Answer no if any out of control
point is not explained.

Documented failed parts per


Are product audits showing acceptable Dock and Incoming Audit shipment.
52 R
results for Final Product? Sheets, Layered Audits Dock Audits/Tracking
Trends/Descrepent Parts.

Review current capability records.


Does the manufacturing process
Does the process demonstrate a
53 demonstrate the required capability or Ppk Studies R
minimum of 1.67 Ppk for KPC's
performance?
(per PPAP Manual)?

Does WIP protection at supplier


have adequate protection to
protect parts from damage until
packed and on carrier?
Is there evidence that damage
Does packaging and material handling Dock and Incoming Audit observed at assembly center, etc,
54 R
protect parts from damage? Sheets is present at supplier?
Are there any PRRs related to
Package and Handeling?
For Material handling for the
entire process, are parts
protected from damage?

Are instructions for handling Work In Check to make sure all operators
WIP Instructions
Process (WIP) and final product followed and material handling personnel
55 Final Shipping R
throughout the process to shipping area; are aware of and following WIP
Instructions
including repair/rework areas? instructions.

Shipping Label Does the Shipping Label match


Are all parts and components labeled Part Print the Part Print?
56 R
properly? Process Control Plan Verify Control Plan and In-
Inspection Sheets Process Inspection sheets.

D. Quality System Implementation by Management AUDIT WORKSHEET


QUESTION:
EVIDENCE /
In regard to QUESTIONS TO ASK AND G/Y
DOCUMENTATION OBSERVATIONS
Quality System Implementation WHAT TO LOOK FOR /R
REQUIRED
by Management,
Are records for Downtime used to
Plant Informational manage the business?
Is there a process for documenting and Board Look for existing charts, data
57 R
tracking Downtime? Current Charting of logs, action plans, or similar that
Information validate the existence of a
tracking mechanism.

Are records for Scrap used to


Plant Informational manage the business?
Is there a process for documenting and Board Look for existing charts, data
58 R
tracking Scrap? Current Charting of logs, action plans, or similar that
Information validate the existence of a
tracking mechanism.

Are records for FTQ used to


Plant Informational manage the business?
Is there a process for documenting and Board Look for existing charts, data
59
tracking First Time Quality Current Charting of logs, action plans, or similar
Information that validate the existence of a
tracking mechanism.

Are records for Premium Freight


Plant Informational used to manage the business?
Is there a process for documenting and Board Look for existing charts, data
60 R
tracking Premium Freight? Current Charting of logs, action plans, or similar that
Information validate the existence of a
tracking mechanism.

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Are records for Plant Problem


Reports used to manage the
Plant Informational
business?
Is there a process for documenting and Board
61 Look for existing charts, data R
tracking Plant Problem Reports? Current Charting of
logs, action plans, or similar that
Information
validate the existence of a
tracking mechanism.

Regularly review SPC data,


check to see that there is a
system to manage out of control
Does leadership ensure that Out of SPC Records conditions that includes action
62 R
Control Conditions are managed? Action Plans plans with assigned responsibility.
Ask someone noted on the action
plan to explain their involvement
and or responsibility.

Document effectivly and timely,


check to see that there is a
system to manage out of control
SPC Records conditions that includes action
63 Are Action Plans (AP) followed? R
Action Plans plans with assigned responsibility.
Ask someone noted on the action
plan to explain their involvement
and or responsibility.

From SPC review, check to see


that there is a system to manage
out of control conditions that
Is responsibility for implementation
SPC Records includes action plans with
64 assigned and do people understand their R
Action Plans assigned responsibility.
responsibility?
Ask someone noted on the action
plan to explain their involvement
and or responsibility.

Does an escalation process exist


to quickly communicate to the
Are problems quickly communicated to appropriate level within the
65 Problem Log R
people who can help? orginaztion and ensure that
support and action plans are
followed.

Look for a daily problem log or


similar.
Look at entry and action dates for
some evidence of that those
responsible for resolution are
Does the support system respond to the quickly engaged.
66 Problem Log R
operator? Look for evidence that operators
are part of the problem resolution
process.
Ask operators if they are aware of
problems and how they are
resolved.

Look for shift log/notes.


Audit records to assure that
reported problems and their
If more than one shift, does information
67 Shift Log resolutions are also reported R
part passes across shifts?
back to the originator.
Look for evidence of a closed
loop on shift problems.

Is there evidence that all


concerns are tracked back to the
PFMEA to confirm that the failure
mode has been included?
Look for PFMEA change log
cross referenced to PRR log,
Are all checks to be done under the PCP PFMEA
68 customer complaint log, voice of R
requirements performed? Process Control Plan
the process review, warranty
data, etc.
Is there evidence that controls
have been added, or
controls/RPNs revised based on
concerns.

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Is there evidence that all


concerns are tracked back to the
PFMEA to confirm that the failure
mode has been included?
Look for PFMEA change log
cross referenced to PRR log,
PFMEA
69 Are results properly documented? customer complaint log, voice of R
Process Control Plan
the process review, warranty
data, etc.
Is there evidence that controls
have been added, or
controls/RPNs revised based on
concerns.

Is there evidence that all


concerns are tracked back to the
PFMEA to confirm that the failure
mode has been included?
Look for PFMEA change log
cross referenced to PRR log,
Are suitable actions taken in case of PFMEA
70 customer complaint log, voice of R
deviations? Process Control Plan
the process review, warranty
data, etc.
Is there evidence that controls
have been added, or
controls/RPNs revised based on
concerns.

Is there evidence of a QSB


Audit? Has the supplier had a
QSB Workshop? What is the plan
Are plans in place to implement all Perform and complete
to implement QSB principals and
71 elements of Quality System Basics QSB Audit and action R
elements? Is there a Master Dot
(QSB)? plans
Action plan for all red and yellow
QSB elements and PCPA
elements?

Approved Approved, but need Documentation Rejected

Follow-Up Audit Date: ____________________

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Process Performance SUPPLIER ACTION PLAN REPORT Rev. 7 1/7/02

Supplier Start Date: SQE


Location Rev. Date: SQE Phone & Fax #:
Duns Grad Date: Manager:
Commodity Program: Group:
Prepared by: Creativity Team:

"Color Codes"
G Green - Task Completed on Time
Y Yellow - Task May Be Late
R Red - Task is Late
W White - Task Re-Timed, No Status
B Blue - Task Status is Incorrect / Not Updated
On Track (Bold Box/No Color)
TOTAL TOTAL STATUS
0 0
STATUS HISTORY
TARGET ACTUAL
ACTION DATE LAST
ITEM ACTION ITEM CLOSE CLOSE Most COUNTER MEASURES
LEADER OPENED UPDATE
DATE DATE Oldest Recent

# 1 2 3 4 5 6
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23

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Process Performance SUPPLIER ACTION PLAN REPORT Rev. 7 1/7/02

Supplier Start Date: SQE


Location Rev. Date: SQE Phone & Fax #:
Duns Grad Date: Manager:
Commodity Program: Group:
Prepared by: Creativity Team:

"Color Codes"
G Green - Task Completed on Time
Y Yellow - Task May Be Late
R Red - Task is Late
W White - Task Re-Timed, No Status
B Blue - Task Status is Incorrect / Not Updated
On Track (Bold Box/No Color)
TOTAL TOTAL STATUS
0 0
STATUS HISTORY
TARGET ACTUAL
ACTION DATE LAST
ITEM ACTION ITEM CLOSE CLOSE Most COUNTER MEASURES
LEADER OPENED UPDATE
DATE DATE Oldest Recent

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Process Performance SUPPLIER ACTION PLAN REPORT Rev. 7 1/7/02

B5: Person at supplier that prepared the form for the GM SQE. (If applicable)

C16: ACTION ITEM: The item that requires action to improve the process or quality of the product being produced.

D3: Graduation Date:


This Date Will Be Determined By GM SQ Directors

D4: For PDC SQE Only:


Identify which program your supplier is in "IQ' or "SQA".

D16: ACTION LEADER: The person that leads the team to make the improvements. This should be the suppliers person but may be a GM Management person.

E15: Formula: DO NOT TYPE IN THIS CELL, UNLESS YOUR ARE MODIFYING THE FORMULA

E16: START DATE: The date the action item was identified and listed in the action item column

F16: TARGET CLOSE DATE: The date the supplier will complete the action item.

This date may change. If the date changes, you are required to entry the correct color code in the pass status and present status columns.
A comment on why the change to be entered in the comment field

G15: Formula: DO NOT TYPE IN THIS CELL, UNLESS YOUR ARE MODIFYING THE FORMULA

G16: ACTUALCLOSE DATE: The date the action item was closed TO INCLUDE VALIDATION.

The SQE should validate the action item as being closed and RESOLVED.

H16: LAST UPDATE: The date the SQE reviewed the action item.

I16: PAST STATUS: The cell is filled in when the status changes. Oldest status to the left
If status is WHITE put a "W" in the cell. Do not leave blank.
Copy the cell for the correct color.

COLOR CODE:
GREEN: Task Completed on Time
YELLOW: Action item is in trouble and may affect target date.
RED: Action item has missed target date.
WHITE: Task Re-Timed, No Status
BLUE: Task Status is incorrect / Not Updated

O16: COUNTER MEASURES:

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