WHITT, LOUIS NIKKOLAI SAN PEDRO

#591 Saturn St. Airlane Road Naia Pasay City

Lnikkolaixxx83@gmail.com
+ 639611832255

JOB OBJECTIVE:

To enhance my working capacities, professional skills, business efficiencies and to

serve my organization in best possible way with sheer determination and
commitment

WORK EXPERIENCE

TSA Group Philippines

(Telstra Inbound Sales)
#14th Flr 5 E-Com Bldg Harbour Drive Moa Complex,
Pasay City
Customer Experience and Sales Representative
November 28, 2018- May 20, 2019

24/7 Inc. Philippines

(Optus Consumer Collections)
8th Flr Cyber Sigma Bldg Mckinley West, Taguig City
Customer Service Representative
March 6, 2017- June 429, 2018

S&L Services Inc.

(Online Foreign Exchange Platform, XFOREX)
34th floor Unionbank bldg. Ortigas, Pasig City
Outbound Sales Consultant
November 26, 2012-February 19, 2013
 Customer Support Team Manager
February 23, 2013-June 17,2013

Convergys Services Corporation Philippines

(AT&T Postpaid Mobility)
Ground floor Delta bldg. UP Ayala Technopark, Diliman ave.Quezon City
Customer Service Representative
February 21, 2011-November 29, 2011

Heart of Jesus Hospital

Sobrepeña Drive Maharlika Hi-way,San Jose City, Nueva Ecija
ECG Technician/Respiratory Therapist
January 2008-April 30, 2008

Greenvale Enterprises (Field Supervisor)

Km.13 Toreno Compound North Diversion Rd.
Panacan, Davao City
August 2002-March 2003

SEMINARS ATTENDED

Philippine Heart Association

”Basic Life Support”
Heart of Jesus Hospital
Sobrepeña Drive Maharlika Hi-way San Jose City, Nueva Ecija
February 21,2008

Manila Grand Opera Hotel

“Leadership and Management Seminar”
Doroteo Jose cor. Rizal ave., Metro Manila
October 9, 2009

Philippine National Red Cross

“Disaster Nursing”
PNRC Headquarters ,Intramuros, Metro Manila
February 17-19, 2010

SKILLS/ABILITIES

 Computer literate

 Can troubleshoot basic computer issues

 Can work under pressure

 Has Supervisory skills

 Good driving skills

  Trustworthy, hardworking, competent, persevered and flexible

 Good communication skills in English and Filipino

 Has experience in Customer Service especially in handling irate

customers

 Can troubleshoot landline and cordless phones

 Can troubleshoot basic mobile phone issues

 Has experience in Outbound sales, performing cold calling, follow up

calls and client objections over product presented by phone.

 Has experience in Technical Support especially in handling customers

with internet connection preferably hard wire connection and
troubleshooting landline.

 Has experience in Collections in an Australian account and providing

excellent customer service while presenting facts and status of the
account via phone.

PERSONAL BACKGROUND
Date of Birth: November 3, 1983
Place of Birth: Tondo, Manila
Height: 170 cm
Weight: 100 kls
Sex: Male
Religion: Roman Catholic
Status: Single

EDUCATIONAL ATTAINMENT

Primary: St. Rita College Manila

Plaza Del Carmen, Quiapo, Manila
(1990-1996)

Secondary: Assumption College of Davao

J.P. Cabaguio Ave. Davao City
(1997-2001)

Tertiary: St. Augustine School of Nursing

Hermogenes Bldg. Bonifacio St.
San Jose City, Nueva Ecija
(2005-2007)
 St. Rita Hospital College of Nursing and Midwifery
2407 T. Earnshaw St. Gagalangin, Tondo, Manila
(2008-2010)

CHARACTER REFERENCES

Teresita S.P. Ching (Company Proprietor)

Greenvale Enterprises
Km.13 North Diversion Rd. Panacan,Davao City
Contact Number: 0922-888-6656

Renato A. Quiroz Jr. DPCP,MD (Hospital Administrator)

Heart of Jesus Hospital
Sobrepeña Drive Maharlika Hi-way, San Jose City Nueva Ecija
Contact Number: 09173496174

Wilma S. Dumale
(CDC/Clinic Supervisor)
Heart of Jesus Hospital
Sobrepeña Drive Maharlika Hi-way, San Jose City Nueva Ecija
Contact Number: 511-12-82

Imina DG. Soto.

(Ancillary Head&Diagnostic Center Head,EMAC Chairperson)
Heart of Jesus Hospital
Sobrepeña Drive Maharlika Hi-way, San Jose City Nueva Ecija
Contact Number: 511-12-82

Mrs. Carmencita Go (School Registrar)

St. Rita Hospital College of Nursing and Midwifery
2407 T. Earnshaw St. Gagalangin, Tondo, Manila
Contact Number: 251-47-49

Raymond Fernandez (Team Leader)

Convergys Services Corporation Philippines
3rd Floor Delta bldg. UP Ayala Technopark, Dilimanave. Quezon City
Contact Number: 09171100127

Regienald Arevalo (Operations Manager)

S&L Services Inc
34thFlr. Unionbank bldg. Ortigas, Pasig City
Contact Number: 0917-8044170
Bernardino Adrias ( Senior Team Leader)
24/7 Inc. Philippines
8th Flr Cyber Sigma Bldg Mckinley West, Taguig City
Contact Number:0947-1949162

Jhunel Christopher Buenaobra ( Team Leader)

TSA Group Philippines
# 14th Flr 5 E-Com Bldg Harbour Drive Moa Complex,
Pasay City
Contact Number : 09664401536

I hereby declare that the above information is true and correct.

LOUIS NIKKOLAI SAN PEDRO WHITT