ISO 9001 Quality Manual for Marine Services Company

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ADVANCED MARINE PTE LTD

~The Total Service Company~ ISO 9001 : 2015
AM/QMS/PART-1/QM / V.01 R.02/2016
ISO 9001: 2015

AM QUALITY MANAGEMENT SYSTEM
PART - 1
AM QUALITY MANUAL
(w.e.f: 1-01-2017)
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Advanced Marine Pte Ltd,
1, Gul Street 4, Singapore 629233
Tel: T: +65 62658122 F: +65 62657591
www.advanced –marine.com.sg
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AM/QMS/PART-1/QM / V.01 R.02/2016
AMENDMENT HISTORY
Revision Date Section / Article Description of Change
Prepared by Reviewed by Approved by
Signature
Name Mr. Jeffrey Bradford
Designation Document Controller Management Rep. Managing Director
Date
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TABLE OF CONTENTS
QUALITY POLICY
A Introduction
A.1 General
A.2 ISO for Quality Management
A.3 Process Approach
A.4 PDCA Cycle
A.5 Risk based thinking
1.0 Scope
1.1 Application
2.0 Normative References
2.1 Quality & Risk Standard
2.2 Product Standards
3.0 Terms and Definitions
4.0 The Context of Organization
4.1 Understanding the Organization and its /context
4.1.1 The AM Organization Chart
4.1.2 The Organization’s External & Internal issues
4.2 Understanding the needs and expectations of the interested parties:
4.3 Scope of Quality Management System:
4.4 QMS Process
5.0 The Leadership
5.1 Leadership and Commitment
5.1.1 Leadership and Commitment towards QMS
5.1.2 Customer Focus
5.2 Quality Policy
5.2.1 Quality Policy
5.2.2 Quality Statement
5.3 Organizational Roles, Responsibilities and authorities
6.0 Planning for the Quality Management System
6.1 Actions to address risks and Opportunities
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6.2 Quality Objectives and Planning to achieve them

6.3 Planning of Changes
7.0 Support System
7.1 Resources
7.1.1 General
7.1.2 People
7.1.3 Infrastructure
7.1.5 Environment for the operation of Process
7.1.6 Monitoring and measuring resources
7.1.7 Organizational Knowledge
7.2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented information
7.5.1 General
7.5.2 Creating and Updating
7.5.3 Control of Documented information
8.0 Operation and Operational ability
8.1 Operational planning and control
8.2 Determination of requirements for products and services
8.2.1 Customer Communication
8.2.2 Determination of requirements related to products & services
8.2.3 Review of requirements related to products and services
8.3 Design and development of products and services
8.3.1 General
8.3.2 Design and Development planning
8.3.2 Design and Development inputs
8.3.2 Design and Development controls
8.3.2 Design and Development Outputs
8.3.2 Design and Development Changes
8.4 Control of Externally provided products and services
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8.4.1 General
8.4.2 Type and extend of control of external provision
8.4.1 Information for external providers
8.5 Production and Service provision
8.5.1 Control of production and service provision
8.5.2 Identification and Traceability
8.5.3 Property belong to Customers or to external providers
8.5.4 Preservation
8.5.5 Post-delivery activities
8.5.6 Control of Changes
8.6 Release of Products and Services
8.7 Control of non-conforming process outputs, products and services
9.0 Performance Evaluation
9.1 Monitoring, measurements, analysis and evaluation
9.1.1 General
9.1.2 Customer Satisfaction
9.1.3 Analysis and evaluation
9.2 Internal Audit
9.3 Management Review
10.0 Improvement
10.1 General
10.2 Non conformity and Corrective action
10.3 Continual Improvement
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AM/QMS/PART-1/QM / V.01 R.02/2016
QUALITY POLICY
ADVANCED MARINE PTE. LTD. is one of the leading suppliers of Commercial Diving &
Underwater Equipment and Accessories in the SEA region. Advanced Marine has
developed her capability (Since 1979) to custom design, manufacture, and to deliver
Dive-System to the Customer’s requirements, complying to International Standards and
Class Code Rules. Advanced Marine’s Class Certified PVHOs, Hyperbaric systems,
Ancillary Equipment well known and respected in the market.
Advanced Marine is totally dedicated to the design and supply of products, rental and
repair services, which will give our customers absolute confidence in the quality, service
and value, which we offer. The company has established and implemented a Quality
Management System to ISO 9001-2015 and to maintain in all areas of its Services &
Processes to detect and to prevent nonconformity of products and services. The quality
system has been designed to integrate with, and enhance existing company policies and
procedures and be able to be assessed by 3rd Party Certification bodies.
Advanced Marine is totally committed to the Quality of Design takes precedent over the
cost. Advanced Marine ensures this Quality Management System is continuously updated
to suit to the latest requirements and standards related our range of products. This Quality
Policy is, annually or whenever a situation warrants, reviewed in the Management Review
Meeting to make sure its relevance and suitability to the latest trend in technology.
Advanced Marine has established well-organized Quality Procedures and Responsibilities

related to our nature of business and is available for view to the Owners, Customers and to
its employees on request. Advanced Marine is committed to the staff development and
training.
_______________________ __________________________
Management Representative Managing Director
Mr. Jeff Bradford
Date: Date:
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A Introduction
A.1 General
Advanced Marine Pte Ltd has been servicing the Diving industry for the needs
of Commercial, Military and Marine applications since 1979. Advanced Marine
is one of the leading suppliers in South-East Asia, of all types of Commercial
Diving, Survey, Remote Operating Vehicle and other Subsea equipment.
Advanced Marine’s custom designed products include Lloyds Certified ASME-

PVHO for its Decompression Chambers, Class certified AM Diver Deployment
System, AM Hyperbaric Rescue Chamber, Lloyds Class approved Diving
control stations, Class approved ASME-PVHO Viewport Manufacturing, AM
custom designed Dive Control Hyperbaric panels.
Advanced Marine proudly owns property rights for its Medical Lock Design for
its Decompression Chambers.
Advanced Marine has been using IMCA Guidelines, International standards

such as ASME-PVHO, Marine Class guidelines, to set in-house testing
standards & procedures for its equipment testing and certifications. Advanced
Marine has not only employed qualified personnel but also has employed
qualified trainers to fulfil the training needs of its own and to the requirements
of others.
A.2 ISO for Quality Management System

Advanced Marine maintains its stringent In-house Quality Standards required
for a more complex Diving Industry. Advanced Marine always adhered to the
importance to Diver & Operator’s Safety by adopting IMCA and Class
guidelines & Rules in its service.
In order to make this into a more coherent Policy & Standard, Advanced
Marine consolidates all the requirements into a well organised “ISO 9001
Quality Management System”
A.3 Process Approach
Advanced Marine inculcates a Process approach with a Risk-based thinking in
its Service to the Customers. AM has set Departmental Objectives in its
Process Approach to achieve the intended results.
This process approach is set to ensure ,
a) Understanding and consistently meeting requirements
b) Consideration of ISO process in terms of added value
c) The achievement of effective process performance
d) The improvement of process by analysis
The Process Approach can be well understood in the Chart AM-C101
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CHART NUMBER :
PROCESS APPROACH AM-C101
Process controller: Date:
ADVANCED MARINE PTE LTD 20-11-2016
Revision: A
ESTABLISH
SCOPE OF ADVANCED MARINE CONTINUAL IMPROVEMENTS
QMS
LEADERSHIP
CUSTOMER SATISFACTION
ADVANCED MARINE
PROCESS
APPROACH
CUSTOMERS
PLANNING PERFORMANCE
EVALUATION
QMS
AM
OPERATIONS OUTPUTS PRODUCTS
REQUIREMENTS INPUTS
& SERVICES
ADVANCED MARINE SUPPORT PROCESSES
Fig: 1 Process Approach Cycle.
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A.4 PDCA Cycle

The Methodology “Plan-Do-Check-Act” has been applied in the Advanced
Marine’s QMS Processes.
Plan – The Objective / Purpose of the Department’s process has been

established. Resources have been planned in accordance with the
requirements of Customers.
Do – Advanced Marine implements the Procedures set out in the Process.
Check – Advanced Marine monitors, measures and control the process until
the objectives are achieved.
Act – Advanced Marine acts on the Customer feedback to do continuous

improvements in the process.
The Schematic Representation will show how one department’s Process (eg.
Sales) can be the ‘INPUTS’ to another department’s Process (eg.
Engineering, Manufacturing etc.). The result of the one department will be the
INPUT to another department. These inter-related processes are well defined
and organised in this QMS.
A.5 Risk Based thinking

Advanced Marine has achieved Biz safe Level 3 for its Manufacturing and
incorporates the Risk Assessment into this Quality Management System. A
Risk based approach has been implicit in all the AM Processes.
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CHART NUMBER :
PDCA SCHEMATIC REPRESENTATION AM-C102
Process controller: Date:
ADVANCED MARINE PTE LTD 20-11-2016
Revision: A
ACT – ON THE QC PLAN – THE

INTERACTION WITH OTHER PROCESSES
INTERACTION WITH OTHER PROCESSES

REMARKS FOR PROCESS FROM
IMPROVEMENT PAST
SUGGESTIONS EXPERIENCES
DO – CARRY OUT
INPUTS THE PROCESS
OUTPUTS
CHECK –
CHECK, MONITOR
& CONTROL THE
PROCESS
Fig: 2 Shows the Concept of PDCA cycle.
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1.0 Scope
This Manual specifically applies to the Quality Management System required for
Advanced Marine’s products to meet applicable Statutory and Regulatory
compliance, to satisfy the requirements of AM Customers.
This QMS will demonstrate the ability of the company to consistently provide its
product and service that requires the above requirements.
The objective is to achieve customer satisfaction by continually improving the system

by improving the process and its PDCA methodology.
1.1 Application
The core business of Advanced Marine is to Design, Manufacture, Distribute,
Rental, Maintain, Repair and Service of Diving System and Dive Support
system for Marine, Military and Commercial Diving Customers. It also covers
Turn-key projects and Support services to Tunnelling projects.
The AM Quality Management System has been set up the departments to

serve the Customers as given below.
100 Management
200 Business Development
300 Sales
400 Administrative & ERP
500 Engineering, R&D and QAQC
600 Manufacturing & HSE
700 Accounts & HR
800 Rental & Service
900 Purchase & Store.
2.0 Normative Reference
2.1 Quality and Risk Standard

The following Documents (as latest edition) of International & Statutory
requirements are to be referred.
a) Quality Management System – ISO 9001 : 2015

b) Risk Management System – Biz-Safe level 3
2.2 Product Standard
The following Documents (as latest edition) for the AM Products are to be
referred.
a) ASME-PVHO-1 Safety Standard for Pressure Vessel for Human

Occupancy Edition 2015-2016. For AM PVHO and Viewports
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b) ASME-PVHO-2 Safety Standard for Pressure Vessel for Human

Occupancy- In Service Guidelines ; 2015-2016
c) AM Medical Lock – AM Medlock IP Document.

d) DNV-2-7.1 Certification for secondary structure modification on
offshore containers for AM Diving Control Stations.
3.0 Terms and Definitions
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4.0 The Context of Organization

4.1 Understanding the Organization and its /context
4.1.1 The AM Organization Chart
The AM Organization is structured to meet the external and internal
issues, requirements and tasks. The below is the current Organization
structure for Advanced Marine. The AM organization inter departmental
functions are to be well understood.
MANAGING
DIRECTOR
BUSINESS
MANAGEMENT
DEVELOPMENT
REPRESENTATIVE
Manager
DOCUMENT
Secretary CONTROLLER
MANUFACTURING &
R & D Advisor HSE (MHSE)
Manager
ENGINEERING Elec & Electronics PIC

QA/QC Fabrication PIC
Hyperbaric PIC
QAQC-PIC Mechanics PIC
QC-Store HSE PIC
ADMINISTRATIVE & SALES

ERP Manager
Manager
Co-ordinator
Rental & Services PIC Sales Assistant
Admin Assistant
ACCOUNTS & HR PURCHASE AND

Manager STORE
Manager
Account Assistant
HR Assistant Store PIC
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4.1.2 The Organization’s External & Internal issues

Advanced Marine determines the external factors affecting its ability in
achieving the required quality standards by its Sales, Admin and
Business Development job functions and their relations, interactions
with the external factors such as Current trend, Market competition,
legal and statutory compliances etc.
Advanced Marine understands and resolves issues arise due to

internal factors such as performance standard of its Engineering and
Manufacturing by Corrective and Preventive Actions and by
implementing Continuous Improvements in the process.
4.2 Understanding the needs and expectations of the interested parties:
By understanding impact of the interested parties affecting the company’s

performance, the requirements are to be well understood and defined. The
following are the important requirements from various parties which require
continuous monitoring and amendments in their editions to know the impact on
the company’s quality standards.
4.2.1) Statutory and Regulatory requirements (local and international)

4.2.2) Customer requirements
4.2.3) International Standards (ASME, AWS, IEC etc.)
4.2.4) Government authorities (NAVY, Military etc.)
4.2.5) Independent Regulatory bodies (IMCA, ADC etc.)
4.2.6) Class Code rules (Such as DNV 2-7.1, LR, ABS etc.)
The relevance of the Quality Management System to the above requirements

are woven into the Department’s standard operating procedures, work
instructions and individual’s job functions.
4.3 Scope of Quality Management System:
The scope of AM Quality Management System are as follows ;
➢ Understanding the AM Organisation and the responsibilities of the

personnel.
➢ The external and internal factors as given in 4.1.2.of this manual
➢ The requirements of the interested parties as given in 4.2 of this manual
➢ The products and Services of Advanced Marine, as given in A.1 in this
manual.
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4.4 QMS Process:

Advanced Marine has established a Quality Management System to
implement, to maintain and to continue by improvements in the system. The
inputs required and output expected, the sequence of operations or
functions, the interactions in the process, the criteria and design standards, the
methods, measurements and control of process, resources required and their
availability, responsibilities and job functions, risk management, continuous
improvement, control system by standard forms and records are all defined in
the AM quality management system.
The following are the AM Quality documents which are implemented and
maintained.
MANAGEMENT
Overall Responsibility : Management Representative
Functional Responsibility : All Department Managers, Document Controller
Process: 100 - DOCUMENT AND DATA CONTROL

101 - MANAGEMENT REVIEW MEETING
Objective:
To ensure correct documents such as forms and records are being used,
correct procedure is followed by all responsible persons in the company.
To ensure confidential data, proprietary and intellectual documents are

protected. To ensure to control over electronic data processing
To ensure the meeting is being conducted as per schedule and the issues are
discussed and resolved.
BUSINESS DEVELOPMENT
Overall Responsibility : Business Development Manager
Functional Responsibility : Admin & ERP, Document Controller, Management

Representative, Manufacturing, Engineering &
QAQC
Process : 200 - TENDER AND CONTRACT REVIEW
Department and Process Objective:

To ensure the contractual requirements are met and necessary information
has been gathered for the purpose of proposal.
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SALES DEPARTMENT
Overall Responsibility : Sales Manager
Functional Responsibility : Admin, Business Development, Rental & Service

PIC, Manufacturing, Management Representative.
Process: 300 - SALES PROCESS – SUBSEA AND DIVE ACCESSORIES

301 - SALES PROCESS – AM EQUIPMENTS
302 - SALES PROCESS – EQUIPMENT RENTAL
303 - SALES PROCESS – REPAIR & SERVICE

To ensure the customer requirements are met and the sales process is
according to the Quality Management System.
ADMINISTRATIVE AND ERP DEPARTMENT
Overall Responsibility : Administrative Manager
Functional Responsibility: All department Managers, Sales, Business

Development,
Rental & Service PIC, Management Representative.
Process: 400 - INTERNAL QUALITY AUDIT

401 - BUSINESS ANALYSIS

To ensure the AM Quality Management System is in use and all responsible
departments are adhering to. To control and reduce non-conformance. To
improve QMS.
To provide AM Management the periodical business status and improvement

suggestions by analysing the sales data and customer feedback
ENGINEERING DEPARTMENT
Overall Responsibility :Engineering Manager
Functional Responsibility: Manufacturing PIC, Sales and Business

Development Management Representative,
Document Controller.
Process: 500 - ENGINEERING AND DESIGN CONTROL

501 - CONTROL OF PVHO CHAMBERS AND SYSTEMS
502 - CONTROL OF NON-CONFORMANCE PRODCUTS
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503 - PRODUCT DEVELOPMENT , R&D

504 - TRACEBILITY AND CONTROL OF MATERIALS
505 - CONTROL OF MEASURING INSTRUMENTS
506 - CONTROL OF TESTING & SPECIAL PROCESS
507 - CONTROL OF VIEWPORT MANUFACTURING
508 - CONTINUOUS IMPROVEMENT

To ensure the engineering design is carried out as per the required standard
and the designs are using correct data. To ensure design reliability and
manufacturability.
To ensure the AM PVHO chamber and its allied systems are manufactured
according to ASME-PVHO-1 and / or as per the other approved guidelines (like
IMCA) or Class code rules to meet Customer requirements.
To ensure the defective component, device or equipment (Rejected by QAQC)

not delivered to the customer’s place inadvertently. To ensure the faulty
equipment not used by anyone in the manufacturing plant unintentionally.
To do continuous research for the new products. To study and improve the
existing products, systems and subsystems by inventing new methods &
technology.
To ensure the purchased equipment and / or materials are as per requirement

by identifying the markings, record them for 3rd party verification to prove the
traceability. To set a procedure for this.
To conduct periodical testing on the measuring devices, testing equipment and

tools with a maintenance programme. To certify the said tools are in good
condition.
To monitor, control and to ensure the manufacturing process which require

qualification, testing and inspection are according to the required international
standards procedure. To provide documentation support to Manufacturing
department.
To monitor and control the manufacturing process to ensure ASME-PVHO-1 is
complied.
To do investigation on customer remarks, analyse, propose suggestions and

procedures to the AM Management to bring continuous improvement in the
product quality and better service.
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MANUFACTURING DEPARTMENT
Overall Responsibility : Manufacturing & HSE Manager
Functional Responsibility : All department Managers, Rental & Service PIC,

Management Representative, Document Controller.
Process: 600 - PRODUCTION CONTROL

601 - PROJECT MANAGEMENT
602 - INFRASTRUCTURE MANAGEMENT
603 - CONTROL OF CUSTOMER PROPERTY
604 - CORROSION CONTROL AND SURFACE COATING
605 - PROCESS CONTROL IN HYPERBARIC AND PVHO
606 - DIVE SUPPORT & CONTROL SYSTEM
607 - AM RENTAL PROJECT MANAGEMENT
608 - SAFETY AND RISK MANAGEMENT
609- AM REPAIRS AND SERVICE PROJECT MANAGEMENT
ACCOUNTS & HR DEPARTMENT

Overall Responsibility : Accounts & HR Manager
Functional Responsibility: All department Managers, Rental & Service PIC,
Management Representative, Document Controller.
Process: 700 - PERSONNEL TRAINING AND DEVELOPMENT

To ensure AM professional, staff and personnel development by providing In-
house and /or external training in relation to current trends and requirements.
RENTAL & SERVICE DEPARTMENT

Overall Responsibility : Rental & Service-PIC
Functional Responsibility: Manufacturing, Admin, Sales and Management
Representative.
Process: 800 - REPAIR AND SERVICE OPERATIONS

801 - RENTAL PROJECT OPERATIONS
802 - AFTER-SALES SERVICE OPERATIONS

To ensure effective customer service and continuous operational support for
Rental, Repair and Service and to set guidelines for AM customer care.
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PURCHASE & STORE DEPARTMENT

Overall Responsibility : Purchase & Store PIC
Functional Responsibility: Manufacturing, Admin, Sales and Management
Representative.
Process: 900 - VENDOR AND SUB-CONTRACTOR EVALUATION
901 - PURCHASE CONTROL
902 - RECEIPT, STORE, PRESERVE AND ISSUE ITEMS

To ensure reliable vendors are chosen for the requirements of Advanced
Marine. To set guidelines for vendor selections and deletions to update the list
periodically.
To ensure correct specifications and requirements are given to suppliers to
procure the correct items. To set procedure to prevent purchase of non-
conformance items for the projects.
To ensure correct items are received & traceable, correct items are stored at
right place for easy traceability, preserve them in a safe manner and to issue
correct items are being issued to projects, to sub-contractors, to customers etc.
5.0 The Leadership

5.1 Leadership and Commitment
5.1.1 Leadership and Commitment towards QMS
AM Top Management demonstrates its leadership and ensures the
following commitments.
➢ The accountability for the Quality Management System

➢ The Quality Policy and the Quality Objectives are established for
the company and it is relevant to the context of the company.
➢ The Quality Policy is well communicated to the bottom level,
understood and applied within the organization.
➢ The Quality Management System and the Company Business
are well integrated.
➢ Promoting awareness and process approach.
➢ Resource management and its availability at all time.
➢ The Quality Management System achieves its intended result.
➢ Encouraging the Continual Improvement in the process.
➢ Supporting the Managers and the staff in achieving their target.
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5.1.2 Customer Focus

AM Top Management demonstrates its leadership and ensures the
following commitments for customer focus.
➢ Customer’s operating region and operating condition
requirements are met. The customer satisfaction is maintained.
➢ The risk involved in the customer requirements and its effect on
the conformity of products are understood.
5.2 Quality Policy
5.2.1 Quality Policy – Management Responsibility
Advanced Marine ensures its commitment in implementing the
Quality Policy at all time, and keep updated during every
Management Review Meetings.
The Management ensures,

- The Quality Policy’s continuing suitability and
appropriateness to the business needs.
- The documented procedures and the QMS is
communicated and understand by all company staff and
personnel.
- Its commitments to ensure compliance to applicable
requirements.
5.2.2 Quality Statement

The Company’s Quality Statement has been given in the Quality Policy
in this manual at the front page. This will be displayed at suitable
locations as required by the company.
5.3 Organizational Roles, Responsibilities and authorities (Related to this QMS)

(Other regular responsibilities / duties are not included here)
5.3.1 Management Representative

To Report to : The Managing Director
Top Management appointed Management Representative is a System

Controller in the Company. He / she will have independent authority
under the Top Management and guidance to ensure the effectiveness of
the QMS. Shall ensure the established QMS is maintained at all levels.
The Management Representative, known as MR, is to report to the Top

Management about the performance of the QMS and shall seek advice
for improvement.
The Management Representative shall involve in all the non-
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conformance investigation with other relevant Managers or with the

Committee members. The MR shall arrange for the Management
Review Meeting as scheduled.
5.3.2 Business Development Manager
Business Development Manager is responsible to promote AM Products

in local as well as to global market. He/she shall develop business
development strategies and shall advise Management for the resources
needed to meet the customer requirements.
He / She shall play a significant role in building a good relationship

between the company and the Customer. He /she shall review all tender
documents and shall prepare bid proposals. Contract review shall be the
responsibility of the Business Development Manager.
5.3.3 Administrative & ERP Manager.

The AM Administrative Manager is responsible for Internal Quality Audit.

He shall conduct audit and shall review the audit to prepare reports. He
has the authority to issue the Non-conformance Report apart from the
QAQC-PIC. He can be one of the member in the NCR investigation
committee and in the Corrective and Preventive action committee.
AM Admin Manager is also responsible for Business Analysis. He / She

shall gather customer feedback, complaints to do analysis and shall
submit to the Top Management to advise MR to take corrective action to
improve the QMS.
5.3.4 Accounts & HR Manager

Accounts Manager is responsible to advise the capability of the

company to meet the financial and personnel resources needed to
maintain this Quality Management System effective.
He / She is also responsible for Human Resource for staff or personnel

development through training as requested by the relevant department
heads. He / She shall arrange for training required or skill development
to meet the standard.
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5.3.5 Engineering & QAQC Manager

Engineering Manager is directly under the guidance of the Managing

Director who is also the R&D Director / Advisor.
Control of Design, Product Type Approval, Product Class Certification,

Standard Procedures for Welding, Engineering Calculations and
Analysis to meet Customer requirements are main responsibilities of the
Engineering Manager. He / She shall involve in the non-conformance
investigation for the non-conforming products.
Research & continuous development in the AM Product Development

as per the Management guidelines is the responsibility of the
Engineering Manager.
QAQC-PIC under the Engineering is responsible to do In-process QC in

the Manufacturing, In-coming QC during the receipt of Materials,
Inspection on the Repair & Service and Pre-delivery Inspection on the
outgoing AM products.
5.3.6 Sales Manager

Sales Manager is reporting to the Managing director directly and he

shall ensure Customer satisfaction by fulfilling their requirements. He
shall get feedback from customer for improvements in Services. Sales
Manager’s Customer Feedback Analysis will provide suggestions to
improve the QMS in its Process.
5.3.7 Manufacturing & HSE Manager
AM Manufacturing manager controls the Processes with his section

heads or Person In-charges under him.
a) Fabrication - PIC
b) Hyperbaric - PIC
c) Electrical & Electronics - PIC
d) Mechanics - PIC
e) HSE - PIC
The Manufacturing Manager is reporting to the Managing Director and

controls all the Manufacturing activities, Repair & Service activities in
Advanced Marine.
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6.0 Planning for the Quality Management System

6.1 Actions to address risks and Opportunities
6.1.1 Understanding the issues as stated in 4.1.2, and the requirements as
said in 4.2 of this Quality Manual, the risks involved are addressed. The
opportunities are realised by complying to the requirements.
The requirements are ensured, fulfilled and met right from the proposal
stage to the end output.
a) The Advanced Marine’s QMS has been planned to incorporate

all the requirements as stated in 4.2 into its Quality Control in
Sales, Business Development, Design, Manufacture, Project
Management, Repair / Service, Purchase, Recruitment, Staff
development and in the Delivery. This is to achieve the intended
result.
b) The Risks are controlled to get the desired result.
c) The management’s support to the QMS process and for

Continual Improvement is through Management Review Meeting.
6.1.2 Advanced Marine has a planned QMS as stated in 4.4 of this Quality
Manual. The Processes related to the Business are identified and
actions are planned in the Standard procedures and in the Work
Instructions. The Forms and records are used to control the Processes.
The procedures have been well integrated into this Quality Management
System. The QMS is audited and evaluated the processes for its
effectiveness. This is achieved by Self inspections by the departments,
Internal Quality Audit. Corrective actions are taken to improve the
system continuously. The actions taken are reviewed in the
Management meeting for continuous improvement in the QMS.
6.2 Quality Objectives and Planning to achieve them

6.2.1 Quality Objective:
Advanced Marine has established quality objectives for departments

and processes. The overall responsibility and cross functional
responsibility have been identified as shown in section 4.4 of this Quality
Manual.
Advanced Marine ensures that the Objectives are verified against the
following.
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1. They are consistent with the Quality Policy

2. They are measurable against the standards and requirements.
3. They are verifiable against applicable requirements / rules.
4. They are relevant to achieve Customer satisfaction.
5. They are conforming to the standards.
6. They are verified for the suitability in every Management Review.
7. They are being updated after corrective actions.
6.2.2 Quality Planning:
Advanced Marine has established the Quality Plan in the following

manner and ensures it can be achieved.
1. Established quality procedures relevant to the products.

2. Ensures the resources available to achieve the Quality.
3. Ensures the qualified personnel are employed.
4. Ensures the delivery is achieved with quality as per the target.
5. Installed an effective Quality control system in place.
6.3 Planning of Change of QMS:
Advanced Marine will check the relevance of the Quality Management

System periodically during the Management Review Meeting. When it is
decided to change the whole or portion of QMS the company check
whether the Integrity of the QMS will be affected.
The company will check the necessity of the change required and its
potential consequences.
7.0 Support System

7.1 Resources
7.1.1 General
Advanced Marine provides Management Support to the establishment,
implementation, maintenance and continuous improvement of the
Quality Management System.
The Management is planning the resources needed in terms of

personnel, material and facilities, for the effective use of the Quality
Management System.
7.1.2 People
The Management ensures the qualified personnel are employed for the
in-house activities. Personnel recruitment, training and development are
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the responsibility of the Management and the resources available are

monitored and discussed in the Management Review meeting.
7.1.3 Infrastructure
The infrastructural resources required for the activities are discussed
and supported by the Management. The Management ensures that the
Manufacturing department is keep control of the resources available and
well maintained to support to achieve the requirement in the production.
The Management ensures the infrastructural requirement for the in-

house training of personnel.
Advanced Marine supports by providing infrastructural requirement for

the Equipment testing, Devices calibrations. The facilities include the
following important facilities relevant to the business / products.
➢ Electrical and Electronics Lab.

➢ ROV Testing station
➢ Clean room facilities for Oxy cleaning services.
➢ Clean room environment for Diver Helmet services.
➢ Clean fitting room for Hyperbaric plumping and panel works.
➢ Testing bay for Recompression Chamber
➢ Assembling and testing place for subsea umbilical
➢ Machineries servicing and testing area
➢ In-coming products QC area.
➢ Transport & Delivery area.
➢ Static Load test bay.
➢ TIG welding area.
➢ Machining section
Advanced Marine has well equipped work shop equipment such as

Overhead cranes, Lifting / rigging accessories, Weighing machine,
Power lathes, welding machines etc. to support the In-house metal
Fabrication works.
Advanced Marine has provided the latest software technology to do

design and analysis works for its Engineering & Research works.
Advanced Computer Aided Design facilities have been provided design
and development.
Advanced Marine has custom built SAP Business solution for its Sales,
Business Development, and Purchase & Inventory control processes.
This ensures the prompt response in meeting the Customer requirement
and speedy delivery.
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The company will take appropriate corrective action if the validity of the
previous measurement result has been adversely affected when the
instrument / equipment is found to be defective during its planned
verification & Calibration.
7.1.4 Environment for the operation of Process

Advanced Marine has provided clean room environment to the following
works.
- Plumbing and Gauge calibration works.

- Viewport annealing process.
- Viewport Manufacturing works
- KMDSI helmet servicing works
- Analyser calibration and servicing works.
- Underwater Inspection and survey tools repair works.
7.1.5 Monitoring and measuring resources
Advanced Marine ensures the resources provided are suitable to the

measuring and monitoring activities being undertaken. And ensures that
they are maintained to make sure their continued fitness for the
purpose. The Manufacturing Department, Electrical & Electronics
Department and the Document controller have documented evidence
such as test or calibration certificate to prove that the equipment /
machineries / devises used for calibration / testing are continuously
calibrated.
Advanced Marine keeps the standards required for the calibration of

testing / measuring devices and test certificates for equipment used in
the production.
Advanced Marine ensures that its resources are well maintained by

monitoring on the maintenance programme. The workshop equipment
are timely tested and calibrated as per the schedule. The inspecting
authorities / agency are used for the necessary testing and calibration
when external parties are required to do the periodical inspection and
calibration.
Advanced Marine ensures all of its measuring devices are calibrated /

tested and certified by qualified personnel or by approved agencies to
ensure the accuracy and quality in all the products.
Advanced Marine ensures monitoring and measuring is accurate to

ensure the conformity of products and services to the specified
requirements by the resources provided are reliable and trustworthy.
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7.1.6 Organizational Knowledge
Advanced Marine keep maintain the staff knowledge updated as

required as to the current trend / standard by providing them In-house
training and/or external training wherever necessary.
The company will determine the knowledge necessary for the operation
of the process to achieve the conformity of the products. The company
will keep update of the latest editions, amendments in the Code Rules,
International Standards such as ASME-PVHO-1, 2 ; ASME Sec VIII, div
1, IMCA guidelines to the staff or to the extend required (to the
production level).
The company will share knowledge derived from past success and
failures, from analysis to all the staff wherever necessary. The company
will provide opportunities to gather product knowledge by letting the staff
participating in the Exhibitions, Seminars etc.
7.2 Competence
Advanced Marine ensures the competency level required by the personnel or

staff to meet the conformity and quality of the product / job by providing
opportunities to learn during the course of the job (On-the-job training) and / or
by arranging sponsored training (like skill development courses).
Wherever required and whenever a special task or projects requires a special

skill and knowledge the company will arrange internal / external trainings /
courses for that. The individual’s competency level, their trainings and
certificates will be kept in the Human Resource Department to prove the
competency level when the situation requires.
7.3 Awareness
Advanced Marine will ensure that all the staff and personnel are well aware of
this ISO 9001: 2015 Quality Manual, shall be read and understood by every
staff.
They will be aware of the Quality objectives of their departments and of the
other departments, to be aware of the inter-departmental cross functions /
relative functions.
Advanced Marine will make sure the staff and / or personnel are known about
the company’s products and their relevance to this Quality Management
System.
Advanced Marine will educate the staff for the importance of the Quality
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Management system and about the consequences due to non-conformance.
7.4 Communication
The organization will determine what to communicate and what not to.
Confidential matters, knowledge relevant to the Quality management system
are to be maintained.
All Advanced Marine staff will be aware of the controlled and uncontrolled
documents and to know how to handle them within and outside the
organization.
7.5 Documented information

7.5.1 General
The Organization’s documented information in the form of Quality
Manual has been prepared according to the International Standard for
Quality ISO 9001:2015. This documented information will be amended
when necessary after reviewed in the Management Review meeting.
Quality Manual will be amended if there is any corrective action taken,

any procedure changed or removed after approval from the
Management.
This quality manual is demonstrating the effectiveness of the ISO

Quality Management System of Advanced Marine. QMS Process stated
in the section 4.4 of this quality manual are available for read to
understand the various process of this organisation and this can be avail
from the Management Representative or from the Document Controller.
All documented QMS process are company’s property, confidential and
shall be returned after reading.
The contents of the ISO Quality Management System are very specific
to the nature of business and products of Advanced Marine. The Quality
Management System document has been prepared to the products,
processes, services and competency level required for the Advanced
Marine and they are unique.
7.5.2 Creating and Updating

Appropriate code and reference for the identification of documents have
been used in this Quality Manual and in the QMS documents.
Quality Procedures : AM-PXXY

Work Instructions : AM-WXXY
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Forms : AM-FXXY
Records : AM-RXXY
XX > Refers to the Department Code

Y > Refers to the Serial number.
Please refer article 4.4 of Section 4 of this Manual.
All controlled documents are to be Reviewed by relevant and

responsible person in-charge, Manager and Management
Representative. Shall be approved by the Managing Director.
Management will decide from time to time to authorise persons to
approve in case of the approving person is not available.
7.5.3 Control of Documented information

Documented information as follows are controlled and restricted.
Going out To External

Internal Use
parties
Issued to Customer only.
Quality Manual Controlled ; Not to be No-restriction
copied
Shall be returned to
QMS Restricted; Issued to
MR or to the
Procedure ; customer upon request.
Document
Work Management has the
Controller. Not to be
Instructions Authority.
copied.
GA Drawing for
Un-controlled Un-controlled.
Information
only
Approved GA Issued to Customer ;

Un-controlled
Drawing Un-controlled
Controlled. Kept with

Engineering,
As Built Issued to Customer & Class
Management Rep,
Drawings only upon request.
Document
Controller.
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Controlled. Not to be
issued. Controlled. Issued to
However the drawings can Manufacturing and
Production or
be given upon QAQC, shall be
Manufacturing
Management’s approval for returned to Design
Drawing
issue to Customers. Office after
Restricted to Sub- completion
contractors.
In-house Controlled. Issued upon Can get from the

Certificates, request with Document Controller
Check lists / acknowledgement for reference only.
Punch Lists
Un-controlled. Shall
Manuals of be returned after
Un-controlled.
Machineries. use.
Government
Documents. Controlled. Management Controlled and
Approvals. has Authority. confidential.
Accounting &
Financial
Confidential and Controlled. Controlled.
information /
statements
Reference Only.
Internal Audit Controlled. Not to be issued To be used for
reports. (Past except to the External Continuous
/Present) Auditor. improvement in the
Process.
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8.0 Operation and Operational ability

8.1 Operational planning and control
Advanced Marine Plan (P), Do (D), Check (C)’ and Act (A) to achieve the
Customer requirements. The following Chart will show how the PDCA works in
this company’s operations.
AM QMS
• Planning of Process INPUT
• Risk Assessments Management
• Engineering
PLAN Previous Experiences
Sales,
• Customer
Business Development,
Requirements
Admin & ERP, Accounts
• ITP
SUPPORT
• Work Procedures Engineering
DO • Test Procedures Manufacturing & HSE
• Work Instructions Purchase & Store
Accounts & HR
OEM certificated /
manuals, Class code rules,
• Checklists / Punch IMCA / AODC,
International Standards,
list
• Measurements
CHECK • 3rd Party Verification. CONTROL
• Witness reports Engineering & QAQC
• In-coming QC Management Rep.
• In-Process QC Document Controller,
Purchase & Store
• Final QA
ANALYSE
• Analysis Engineering & QAQC
ACT • Corrective Actions Management Rep.
• Preventive Actions Purchase & Store,
Manufacturing
MANAGEMENT REVIEW
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Advanced Marine Plan the process, Do the process (implement them) and
Control the activities for the QMS Process given in Section 4, article 4.4.
Advanced Marine’s QAQC and the Management is Acting on the reports for
issues as mentioned in the article 6.1 of this manual by Implementing the
actions, means take Corrective Actions and Preventive Actions.
This requires,
- to determine the requirements for the products and services

- to establish the criteria for the products for the acceptance
- to determine the resources needed to achieve the conformity.
- to implement the control of process to achieve that criteria.
- to retain the documents , documented information to the extend as
required, to ensure the confidence in the process have been carried out
as planned.
- to ensure the organisation’s business goal is achieved.
- to ensure the planned changes are effected in the QMS.
- to ensure the services or the items outsourced are controlled.
8.2 Determination of requirements for products and services

8.2.1 Customer Communication
The customer communication begins in the inquiry from the customer to
the Sales and Business Development Departments of Advanced
Marine.
Sales or the Business Development will provide necessary Technical

specification or product data to suit to their requirements at the start of
the communication. They may be provide with Brochures, Catalogues
with technical specifications and / or drawings for information. The sales
process starts with Sales Opportunity and continued with document
submissions, commercial negotiations, Technical clarifications in the
meeting etc. until the Sales realisation and Sales Order. This is briefed
in the Advanced Marine’s Sales and Business Development
departments’ Standard Procedures in the QMS.
Customers are provided with information about job progress, in-house

testing results, testing procedures etc. during the course of
Manufacturing. Any customer property received for installation to the
components is handled properly.
Customer or the Customer appointed inspectors or representatives are

invited to witness on Function and Performance Test on the products.
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Customer is given information about the Punch list clearance, Final

product certificates and Manuals as required for the Products.
Customer feedback and complaints are received. Corrective actions

taken by Advanced Marine are informed to the Customer.
Please read article / clause 4.4 of this manual for Sales and Business
Development Processes.
8.2.2 Determination of requirements related to products & services

Advanced Marine has developed and implemented the Processes
required to determine the requirements to the products & Services.
These processes can be available for potential Customers.
The processes which determine the requirements are ;

- Customer specifications and requirements usually write up in the
email or attachments, tender and contract documents.
- Statutory requirements
- Requirements as per the International standards related to the
Process or to the Products.
- Guidelines for Process safety and product quality such as IMCA
and AODC.
- Class code rules for Classification of Products, Type Approval of
products, Design Review and for Class Notation, if required.
Please read article / clause 4.4 of this manual to determine the

requirements under Advanced Marine’s Administrative and Engineering
Departments.
8.2.3 Review of requirements related to products and services.
Advanced Marine will determine the requirements after review of the

Customer specifications given during the Inquiry.
In the event, when the customer specifications are found insufficient for
the safe operation of the equipment Advanced Marine will use the
necessary Statutory rules, International standards, Guidelines from
special committees such as IMCA and relevant class code rules to use
them in the Product Design when they are considered necessary.
8.3 Design and development of products and services

8.3.1 General
Advanced Marine has already developed, established the design

requirements for its products based on the Industry standards and from
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the past project experiences.
Advanced Marine also uses the Manufacturing process requirements to

design the products.
Process:500 - ENGINEERING AND DESIGN CONTROL

501 - CONTROL OF PVHO CHAMBERS AND SYSTEMS
503 - PRODUCT DEVELOPMENT , R&D
507 - CONTROL OF VIEWPORT MANUFACTURING
8.3.2 Design and Development planning
Advanced Marine, using its experiences in the previous projects, is

capable of planning and organising various activities relevant to design
and development. Sales and Business Development provide the design
requirements from Customer. Inspection and Test Plan is prepared to
identify various parties involved and their responsibilities laid down. Risk
Assessment is done for critical stages which require safe work
procedures.
Various in-house and outsourcing processes are identified and the

factors are taken as input for Design planning. The Design planning
stage determines the various stages of Design and Development.
- Assessing the Customer Requirement

- Assessing the Site requirements (If necessary, carrying out
Engineering inspections at site)
- Data Gathered from the above and the tender documents (if
relevant)
- Verifying the support documents for design requirements such
as International Standards, Class Rules etc.
- General Arrangement Drawing for Clients approval is done with
technical specifications by using all the above inputs.
- Engineering Calculations and Selection of parts, accessories,
components etc.
- Submission to Class (If required) for Design Appraisal.
8.3.2 Design and Development inputs
Advanced Marine uses the following for the Inputs to Design &
Development.
- Customer documents stating the requirements
- Previous similar product manufacturing projects.
- Previous related Non-conformance issues, corrective and
Preventive actions carried out.
- Previous Management Reviews on the quality issues and
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Management instructions (Standing orders)

- Build Instructions issued by the Management / Engineering
related to the product.
- International standards such as ASME-PVHO-1, 2 , API-RP-2A,
- IMCA for Man-riding requirements, Diving system requirements.
- Relevant Class code rules.
- Customer feedback / complaints for previous projects.
8.3.2 Design and Development controls
The design is reviewed and verified by applicable computer software for

its integrity and reliability. The Design calculations are verified and
reviewed by competent personnel from Class society or any other
independent bodies. The Design is subject to review when the operating
conditions and parameters are changing from one design to another
design for the similar products.
Necessary test required for design assessments such as load tests,

material tests are carried out as per the requirements.
The results of the calculations, analysis report are compared for the
output requirement before manufacturing the product.
8.3.2 Design and Development Outputs
The testing and inspections are carried out as per the requirements. The
ITP is used to control the manufacturing in order to achieve the Output
in relation to the Input. The results of the various tests are verified to
ensure the output of the design can be achieved as pre-defined before
during the Design stage.
Advanced Marine ensures the products it designs, manufactures, tests

and delivers to the customers are intended to fit for the purpose, for the
safe operation and fulfilling the customer requirements.
8.3.2 Design and Development Changes.
Advanced Marine ensures the customer requirements are relevant to

the industry standard, applicability and are not conflicting with the
international standards requirement.
Latest or current editions of design rule and / or standards are ensured

for use in the design phase. Any changes in the input due to
amendments in the requirements, amendments in the Class rule or
changes in the Standards will be reviewed to make sure no adverse
effect will be resulted in the output.
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8.4 Control of Externally provided products and services
8.4.1 General
Advanced Marine evaluates and selects the external service providers,

3rd party inspecting agents / companies, sub-contractors by the criteria
set by the management and performance requirements. Management
has the authority to revoke any sub-contractor or service provider’s
agreement when there is any non-conformance due to their
performance / due to any quality issues raised by the Customer.
All service providers, 3rd party inspecting companies and sub-

contractors are periodically evaluated for their performance standard
and level.
8.4.2 Type and extend of control of external provision
Advanced Marine uses external, 3rd party Inspectors, calibrators as

required by the International Standard or by the Customer requirements.
Advanced Marine evaluates the authorisation or certification and its

validity of the 3rd party service providers by the relevant governing
authority. Any instruments, devices or equipment used by the 3rd party
service providers are verified for their reliability. The QC certificate of the
testing equipment are verified before their service is used.
Process: 604 - CORROSION CONTROL AND SURFACE COATING

900 - VENDOR AND SUB-CONTRACTOR EVALUATION
8.4.1 Information for external providers.
Advanced Marine ensures the following information provided to the

Service provider for the required service.
- Detail for the Service required.
- Applicable standard and acceptance criteria.
- QMS requirements
-
Advanced Marine ensures the following information provided by the 3rd
party Service providers.
- The work procedure for their service

- Competency level of the personnel doing such service.
- The validity and capability of the device/ equipment they use for
such a service.
- Risk assessment from the Service provider and any safety
issues to be considered.
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When the external service is received at the premises/lab/factory of the

service provider the facility or resources available at their place shall be
known and to be justified for their capability.
Process: 505 - CONTROL OF MEASURING INSTRUMENTS

506 - CONTROL OF TESTING & SPECIAL PROCESS
8.5 Production and Service provision

8.5.1 Control of production and service provision
Advanced Marine ensures controlled conditions for manufacturing

activities and ensures the required resources and skills are available to
meet the Customer requirements.
The Manufacturing department ensures the data and information

provided are sufficient, relevant to the output required.
The QMS Process for Manufacturing is well defined to meet the

requirements. The Production Control is ensured to prevent any non-
conformances during assembling, testing and during inspections.
The article 4.4 of this manual and the following QMS shall be used to
understand the production control during the course of manufacturing.
Process: 600 - PRODUCTION CONTROL

601 - PROJECT MANAGEMENT
602 - INFRASTRUCTURE MANAGEMENT
605 - PROCESS CONTROL IN HYPERBARIC AND PVHO
609- AM REPAIRS AND SERVICE PROJECT MANAGEMENT
8.5.2 Identification and Traceability
Advanced Marine uses unique product identification numbers with

alphabets to monitor and control during every stages of manufacturing,
measurement, testing processes. The product is identified from the
initial stage of manufacturing to the end stage of delivery with the same
identification. This is monitored by the Customer, Inspectors, 3rd party
service providers and Surveyors.
The retained document of the product with the same identification which
has been engraved in the Manufacturer plate, punched in the
permanent metal parts, or welded at the designated location whichever
is suitable, can be traceable during the whole life of the product.
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Advanced Marine uses this identification for traceability during After-

Sales Service requests and for Repair requests from customer.
The mill certificate numbers, part numbers used in the products are
stored and retained for the required number of years.
Process: 504 - TRACEBILITY AND CONTROL OF MATERIALS
8.5.3 Property belong to Customers or to external providers
Advanced Marine ensures the customer supplied items such as parts ,

components, accessories or attachments which are to be integrated or
assembled later to the product, will be received, verified, inspected and
kept at a designated place with safe arrangements.
The handling of those components will be in a safe manner. When the

customer supplied parts are found as a non-conformance product and
NCR will be issued and it will be controlled separately.
Process: 603 - CONTROL OF CUSTOMER PROPERTY
8.5.4 Preservation
Advanced Marine has a defined process control to preserve the product

during the manufacturing stage, during handling to 3rd party service /
location such as painting works.
The tested and finished products are preserved in a safe manner until
delivery or during the stock of the items.
Process:902 - RECEIPT, STORE, PRESERVE AND ISSUE ITEMS
8.5.5 Post-delivery activities.
Advanced Marine’s end products can be delivered to the customer with

warranty of parts and agreements. When this product is a subject of a
Turn-key Project Maintenance contract can be made.
Advanced Marine will look into Customer feedback or complaints and

when received, an investigation on the report will be carried out.
Process: 800 - REPAIR AND SERVICE OPERATIONS

801 - RENTAL PROJECT OPERATIONS
802 - AFTER-SALES SERVICE OPERATIONS
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8.5.6 Control of Changes
The Management committee or the Top management will carefully

review any change of requirements from the Customer when they
request to amend, after issue of Purchase order.
The management will verify whether the new requirement affects the
initial commercial proposal or cost. Any adverse effects on the design
due to changes in requirements are discussed and a new Proposal will
be provided.
When the changes’ request is coming to Advanced Marine when the

product is already in the manufacturing process the Management will
review, verify whether the new requirement or the change request will
affect the end product’s conformity.
These will be clearly spelt in the contract / agreement.
8.6 Release of Products and Services
QAQC and the Management has the final authority to decide to release any
product which has any issues during delivery or during Quality Assurance or
during final-QC or during Pre-Delivery Inspection.
Advanced Marine has a planned arrangement to do Quality Assurance on the

end product before delivery.
8.7 Control of non-conforming process outputs, products and services
Advanced Marine has established a Process control to identify and disposition

the non-conforming product during the in-process QC, during / after testing of
function and load test, during the final / pre-delivery inspection. The identified
product is labelled as ‘QC FAIL’ and / or legibly written as ‘NC’ and notified to
relevant department in-charge.
When any item supplied for use in the projects by the customer is found non-
conforming product it will be displayed as above.
Process: 502 - CONTROL OF NON-CONFORMANCE PRODCUTS
9.0 Performance Evaluation

9.1 Monitoring, measurements, analysis and evaluation
9.1.1 General
The Organization has established a procedure to monitor the Design
process, Manufacturing activities and Testing activities. In every stage
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the QAQC will have authority to release the product to the next
sequential stage.
Well defined Checklists to record the visual inspections and

measurements are set in the QAQC process.
Data analysis to compare the Requirements and the measured results is

to ensure the product is conforming to the requirements at every stage.
9.1.2 Customer Satisfaction
Advanced Marine ensures Customer Satisfaction by well- established

Process control and meeting the delivery requirement as planned.
Customer is invited to witness the specified tests for their satisfaction.

Customer feedback is recorded.
9.1.3 Analysis and evaluation
The organisation has established a process for Sales and Business

Development departments to do the analysis from customer feedback
and complaints.
9.2 Internal Audit
Advanced Marine QMS is audited by internal and external auditors at specific

interval and when there is non-conformance issue arises.
9.3 Management Review
The Management Review is organized by the Management Representative. All

non-conformance issues, Improvement suggestions, change or amendment of
QMS and other requirements pertaining to this QMS are discussed.
Minutes will be recorded by the Management Representative.
10.0 Improvement
10.1 General
The Organisation will determine and select opportunities for improvements and
implement necessary actions to meet customer requirement and to enhance
customer satisfaction.
10.2 Non conformity and Corrective action
When non-conformity occurs the relevant departments will form a committee
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AM/QMS/PART-1/QM / V.01 R.02/2016
with the Management Representative to take corrective and Preventive actions.
10.3 Continual Improvement
Advanced Marine has established a procedure to do continuous improvement in

the QMS Process.
Process: 508 - CONTINUOUS IMPROVEMENT
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ADVANCED MARINE PTE LTD

ISO 9001: 2015

ADVANCED MARINE PTE LTD

Revision Date Section / Article Description of Change

Prepared by Reviewed by Approved by

Name Mr. Jeffrey Bradford

Designation Document Controller Management Rep. Managing Director

ADVANCED MARINE PTE LTD

ADVANCED MARINE PTE LTD

6.2 Quality Objectives and Planning to achieve them

ADVANCED MARINE PTE LTD

ADVANCED MARINE PTE LTD

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ADVANCED MARINE PTE LTD

Advanced Marine has established well-organized Quality Procedures and Responsibilities

ADVANCED MARINE PTE LTD

Advanced Marine’s custom designed products include Lloyds Certified ASME-

Advanced Marine has been using IMCA Guidelines, International standards

A.2 ISO for Quality Management System

The Process Approach can be well understood in the Chart AM-C101

ADVANCED MARINE PTE LTD

ADVANCED MARINE SUPPORT PROCESSES

Fig: 1 Process Approach Cycle.

ADVANCED MARINE PTE LTD

A.4 PDCA Cycle

Plan – The Objective / Purpose of the Department’s process has been

Do – Advanced Marine implements the Procedures set out in the Process.

Act – Advanced Marine acts on the Customer feedback to do continuous

A.5 Risk Based thinking

ADVANCED MARINE PTE LTD

ACT – ON THE QC PLAN – THE

INTERACTION WITH OTHER PROCESSES

Fig: 2 Shows the Concept of PDCA cycle.

ADVANCED MARINE PTE LTD

The objective is to achieve customer satisfaction by continually improving the system

The AM Quality Management System has been set up the departments to

2.1 Quality and Risk Standard

a) Quality Management System – ISO 9001 : 2015

a) ASME-PVHO-1 Safety Standard for Pressure Vessel for Human

ADVANCED MARINE PTE LTD

b) ASME-PVHO-2 Safety Standard for Pressure Vessel for Human

c) AM Medical Lock – AM Medlock IP Document.

3.0 Terms and Definitions

ADVANCED MARINE PTE LTD

4.0 The Context of Organization

ENGINEERING Elec & Electronics PIC

ADMINISTRATIVE & SALES

ACCOUNTS & HR PURCHASE AND

ADVANCED MARINE PTE LTD

4.1.2 The Organization’s External & Internal issues

Advanced Marine understands and resolves issues arise due to

4.2 Understanding the needs and expectations of the interested parties:

By understanding impact of the interested parties affecting the company’s

4.2.1) Statutory and Regulatory requirements (local and international)

The relevance of the Quality Management System to the above requirements

The scope of AM Quality Management System are as follows ;

➢ Understanding the AM Organisation and the responsibilities of the

ADVANCED MARINE PTE LTD

4.4 QMS Process:

Overall Responsibility : Management Representative

Functional Responsibility : All Department Managers, Document Controller