Patient Admission

Nurse Dewi : “Good morning. Welcome to Notokusumo Hospital. I am nurse Dewi. Can I Help
you?”

Mrs. Anne : “Good Morning. Yes, I want to have medical check-up.”

Nurse Dewi : “What is your name, Mrs.?

The Kin : “My name is Mrs. Anne.”

Nurse Dewi : “Please sit down, Mrs. Anne. What is your problem?”

Mrs. Anne : “I think I have no serious problem but, I want to know my condition exactly.”

Nurse Dewi : “I appreciate the awareness of health you have. Have you come here before?”

Mrs. Anne : “It is the first time I come to this hospital.”

Nurse Dewi : “Alright. We always provide the best service to our patient. What Kind of medical
check-up do you want?”

Mrs. Anne : “I don’t know, can you help me to choose?”

Nurse Dewi : “Sure. We Have many kind of medical check-up. They are basic package, standard
package, essential package, and executive package. For women, we have additional examination. I
recommend to you to choose executive package, it has complete examination, and the additional
examination is pap-smear, to check the existence of cervical cancer.

Mrs. Anne : “Can you mention the services?”

Nurse Dewi : “You will get the physical examination from specialist in internal medicine, eyes
examination, thorax X-ray, ENT examination, ECG and treadmill test, hearing test, lung function test,
laboratory test for blood examination, urine examination, Lipid profile, hepatitis test, renal function
and liver function. You also get a free lunch.”

Mrs. Anne : “How about the fee?”

Nurse Dewi : “For this package the cost is IDR 980.000,- .”

Mrs. Anne : “I think that’s not expensive. I pick your recommendation, Nurse.”

Nurse Dewi : “Before you have any examination, you should fill the registration from, Mrs.”

Mrs. Anne : “Alright.”

A few minutes later.

Nurse Dewi : “Have you done Mrs.?”

Mrs. Anne : “Not yet. May I asking?”

Nurse Dewi : “Of course.”

Mrs. Anne : “Do I have to choose one of the internist?”

Nurse Dewi : “Sure, anything else?”

Mrs. Anne : “No, thanks, I have done.”

Nurse Dewi : “Ok, I will check first. So, your name is Mrs. Lucia Anne, your date of birth is 15th of
July 1980, you are an executive employee, you choose executive package, and your internist is dr.
Hanna Vania, Sp.PD, is that right?”

Mrs. Anne : “Yes, right.”

Nurse Dewi : “I will input your data to the computer. You can wait in the waiting room, in front of
this admission department, until your name called by nurse again. Is there anything I can help
again?”

Mrs. Anne : “How long the examination will run? What should I do after this?"

Nurse Dewi : “Usually about five to seven hours. You will give an ID bracelet by the nurse, then
you should change your clothes with patient’s shirt and do the examination. If you have any question
while waiting, you can go back here. Relax for the examination. I hope you always healthy, Mrs.”

Mrs. Anne : “Thank you, Nurse.”

Nurse Dewi : “Your welcome.”

DIALOGUE ABOUT A PATIENT ADMISSION

Nurse : Good morning,
Patient : Good morning nurse. I want to check my illness.
Nurse : Yes, come in please. I'm sorry, how can I call you?
Patient : Oh, you can call me Mrs. Sudarti
Nurse : My name's Aisyah, I'm registered nurse, and I'll be looking after you
today. What are you feeling now?
Patient : Not too well nurse. I think there is something wrong with my head.
Every time I walk I feel like black out. I really feel unwell. I'm afraid my headache
will be getting worse nurse.
Nurse : How long have you felt like this?
Patient : For about three days.
Nurse : Okay, don't worry Mrs. We will examine you. Before it, now I've got
some questions I need to ask you, and some admission card. It's a personal data
for your admission. Are you ready?
Patient : Yes, of course nurse.
Nurse : Could you tell me your complete name?
Patient : My name is Sudarti
Nurse : Oh it's a beautiful name Mrs.
Patient : Yes, that's right nurse
Nurse : Could you tell me your nickname?
Patient : My nickname is Darti
Nurse : How old are you?
Patient : I'm 44 years old nurse
Nurse : Wow, are you married?
Patient : Yes, of course, i have two children and perfect husband
Nurse : You have a happy family right?
Patient : Yes, everyday we feel happy
Nurse : Where do you live?
Patient : I live in Pemalang at Ternate Street number 13
Nurse : Oh same with me Mrs. I live at Bojongbata too.
Patient : Really?
Nurse : Yes. And then what's your religion?
Patient : I'm a Moslem nurse
Nurse : What's your occupation?
Patient : My occupation is teacher
Nurse : When were you born?
Patient : I was born in Pati on 14th August 1969
Nurse : Now, who's your family doctor?
Patient : My family doctor is dr. Suharja
Nurse : who is your next kin?and what is his phone number?
Patient : Donny Suhendra and his phone number is 08887535421
Nurse : Okay that's all Mrs. Darti. Please have a seat while waiting until we call
your name.

(10 minutes later)

Nurse : Mrs. Sudarti!
Patient : Yes nurse, and then, where should I go?
Nurse : You can go ahead to check your head up with dr. Suharja on the third
floor.
Patient : Could you point me where the room is?
Nurse : It's on the third floor. You can go there by taking the lift
Patient : Thank you.
Nurse : You're welcome

Giving direction
Questions you can ask about directions

Can you please tell me how I can get to dr. Rahmat office?

Where is the nearest toilet?

How can I get to the gift shop?

How do I get to the dr. Rahmat office?

What's the best way to get to the phramacy next ?

Where is the ATM, can you tell me please?

How to give directions to somebody else

Go straight on till you see the cashier then turn left.

Turn left when you see a roundabout.

Turn right at the end of the hall and the room is number 67.
Cross the junction and keep going for about 5 meters.

Take the third hall on the right and you will see the office on the right

Take the second hall on the right and you will see the gift shop on the left

Take the second hall on the left and you will see the room on the left

Take the second hall on the left and you will see the pharmacy straight
ahead

The shop is near the cafetaria.

The house is next to the pharmacy.

The shop is in between the chemist and KFC.

At the end of the hall you will see a roundabout.

At he corner of the road you will see a red door.

Just around the corner is the room you will need to stop quickly or you will
miss it.

Go straight on this hall.

turn right at the crossroads.

Follow the signposts for Mawar Ward.