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Kuldeep Singh (CCIE#44249)

Cell: +91 8008530777



Offering around 9+ years of experience in handling technical support in core

Networking and Datacenters, seeking a challenging position at which I can utilize my
skills in development and can grow with the organization.


 An articulate Networking & Technical Support Professional with hands on experience

in managing the entire spectrum of functions related to Network, Hardware,
designing, installation, configuration, troubleshooting, and administration of network.
 Installation, EOL Replacements, Maintenance, Backup, disaster recovery &
 Having Technical competencies in OSI Model, TCP/IP protocol suite, IP, ARP, ICMP,
TCP, UDP, SNMP, FTP, TFTP), Ether channel – L2/L3, IP services: DHCP, NAT, IP
Addressing and sub-netting, VLSM, CIDR, NAT, PAT.
• Routing: Static, OSPF, EIGRP, BGP, Redistribution, Route Map (PBR), Prefix
list, Distribute list.
• Switching: - VLANS (L2, L3), Tagging, Private VLAN, SPAN, ACL’s, VTP, STP
(RSTP, MSTP, PVST), Inter-VLAN routing, Stacking, Ether Channel (PAgP &
LACP), First Hop Redundancy Protocols – HSRP, VRRP, GLBP.
• Datacenter/ Nexus OS: CFS, FEX, VPC, VPC+, VDC, OTV, FCoE, UCS, NPV,
Zoning, Fabric path.
 Proficient with LAN/MAN/WAN network implementations with excellent customer
support, Project management, Implementation and documentation skills.


Organization: HCL Technologies Ltd. April 2015 – Till Date

Designation: Technical Specialist
Client: Rockwell Automation

Organization: Tech Mahindra May 2012 – March 2015

Designation: Network Engineer L2
Client: AT&T

Organization: SDG Software India (P) Ltd. Sept. 2011 – May 2012
Designation: Sr. System Engineer
Client: GE

Organization: Spice Retail Ltd. Oct.2008 - Sept. 2011

Designation: Sr. Executive IT
Client: Spice Retail
Kuldeep Singh (CCIE#44249)
Cell: +91 8008530777

Organization: Trimax IT Services Dec.2007 – Oct.2008

Designation: System / Network Engineer
Client: Spice Retail

Organization: PC Solution (P) Ltd. June 2006– Nov. 2007

Designation: Customer Support Executive
Client: Ranbaxy & American Express

Project Details

Client : Rockwell Automation

Project : Rockwell Automation (RA Global Account)
Role : Technical Specialist
Duration : April 2015 – Till Date

Roles and Responsibilities

 Manage all Datacenter network operations for Rockwell Automation a US

based client.
 Write and Implement scripts/configuration on network devices during fault
incident, Service Improvement Plan, Urgent maintenance activities.
 Manage and facilitate infrastructure activities like creating change plan,
documentation impact analysis, network wide device upgrade, node addition or
decom of out of support hardware and subsequent network migrations apart from
this providing guidance in developing Operation & maintenance instructions in
implementation of proactive maintenance procedures.
 Understand and work on e2e Solution environment & Management processes.
 Implement changes on Infoblox and managing DNS and DHCP for Rockwell
 Creating RFC’s (Request for change) in Service Now Tool as per the business
needs and ultimately present them in CAB meeting.
 Fault handling and escalation – Perform detailed problem analysis of escalated
incidents, and work with different domains over customer Stability Bridge during
major outages.
 Working on various network tools like SNOW, Share Point, Solar winds.
 Cisco Routers and Switches, Nexus 7K, 5K, 2K (FEX’s), Infoblox, Cisco Prime etc.

Client : AT&T
Project : US IGA (IBM Global Account)
Role : Network Engineer L2
Duration : May 2012 – March 2015

Roles and Responsibilities

 Extending remote network support to IBM locations via AT&T.

 Implement EOL project alias 'End of life equipment' and BAU project assigned
as per IBM guidelines in live environment.
Kuldeep Singh (CCIE#44249)
Cell: +91 8008530777

 Ensure all devices are running with latest Templates along with latest passwords.
 Responsible for IBM Blue Sky WAN & LAN of whole US, Canada & EMEA Region.
 Extended support on access layer, distribution layer and core layer device of IBM as
per assigned.
 Implement changes in configuration as per task assigned within scheduled change
window and ensure backups of device before and after the change.
 Upgrading all LAN/WAN Device of IBM with latest IOS, Templates including Cisco
Voice Gateways.
 Act as First point of contact to diagnose an issue and drive it to closure.
 Health check and automated IOS and script updates applied via Voyence
 Update devices in various IBM tools like GPS, Enos, FCM, SA&D, ENCD, CEP+ etc.
 Configured Nexus 7000/5000/2000 in Top of Rack & End of Row Architecture for a
Scalable Production Network that supports Rack & Blade server architecture in a
Multi-Tenancy environment using vPC, VDC & VRF.

Client : GE
Role : Senior System Engineer
Duration : Sept. 2011 – May 2012

Roles & Responsibilities

 Taking care of All LAN & WAN network of organization consisting Juinper firewall,
2800 series router, HP Procurve Switches and above 500 Nodes.
 Server Management (DC, Exchange, Antivirus, DHCP etc.)
 Handing escalations from customer and give appropriate solution within SLA
 Taking care of remote sites and VPN issues with branch offices.
 Creating/Deletion VLANs, resolving LAN & WAN issues.
 Handling critical calls within LAN environment.
 Monitoring network traffic and submit reports to management.
 Giving daily update to Manager.

Client : Spice Retail

Role : Senior Executive IT.
Duration : Dec. 2007 – Sept. 2011. [Dec.2007 – Oct.2008 on Payroll of
Trimax IT Services]

Roles & Responsibilities

 Looking after the whole network (LAN & WAN) of Spice Retail Corporate office
consisting Fortigate 200A firewall, Cisco 4500, 2960 series switches, HP
Procurve 2650.
 Configuring and managing VLAN, STP/PVST and trunking in LAN environment.
Kuldeep Singh (CCIE#44249)
Cell: +91 8008530777

 Create the policies in Fortigate according to the Office environment & need and
implement them carefully.
 Creating application & user based policies, network troubleshooting & monitoring the
traffic & handling all issues related to network.
 Handling & implementing Symantec Endpoint Protection Antivirus Server/ Clients.
 Looking after escalated calls & critical issues in LAN environment.
 Providing remote support to client locations.
 Taking care of all Spice outlets issues & provides them quick solution by coordinating
with vendors.
 Co-ordinate with Vendor team for Physical Installation and Cabling (Structure cabling
for data, voice, Rack installation).

Client : Ranbaxy & American Express

Role : Customer Support Executive
Duration : June 2006 – Nov. 2007.

Roles & Responsibilities

 Desktop support Engineer


 Awarded “PAT on The Back” for excellent performance (Tech Mahindra)

 Part of “Best Team” of the year twice (Tech Mahindra)
 Star Performer of Year 2015 (HCL Technologies)


 CCIE Datacenter (44249)

 CCNP [Cisco Certified Network Professional]

Cisco ID: CSCO11140394 [Routing & Switching]

 CCNA [Cisco Certified Network Associate]

Cisco ID: CSCO11140394

 MCSE [Microsoft Certified System Engineer]

Academic Profile

 MSc TT from Sikkam Manipal University.

 BSc IT from Punjab Technical University.
 3 Years Diploma under Technical Board of Education, Chandigarh.
 Matriculation from State Board of Education, Bhiwani, Haryana.
Kuldeep Singh (CCIE#44249)
Cell: +91 8008530777

Personal Profile

Father’s Name : Late Sh. Kunden Singh

Date of Birth : 3rd Dec. 1982
Sex : Male
Marital Status : Married
Languages Known : Hindi and English
Passport Number : N5985485
Permanent Address : G-304, Ram Park Extn. Near Rana Chowk
Loni, Ghaziabad, UP - 201102

Place: (Kuldeep Singh)
Kuldeep Singh (CCIE#44249)
Cell: +91 8008530777

Personal Profile

Father’s Name : Late Sh. Kunden Singh

Date of Birth : 3rd Dec. 1982
Sex : Male
Marital Status : Married
Languages Known : Hindi and English
Passport Number : N5985485
Permanent Address : G-304, Ram Park Extn. Near Rana Chowk
Loni, Ghaziabad, UP - 201102

Place: (Kuldeep Singh)