BSBWOR502 Lead and Manage Team Effectiveness

BSBWOR502
Lead and Manage Team Effectiveness

NAMES: Muhammad Usama Tariq

DATE: 08-07-2019

SUBMITTED TO:
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WORD COUNTS:
(Include table of content)

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BSBWOR502 Lead and Manage Team Effectiveness

Table of Contents
Introduction: ................................................................................................................................................. 3

1: Task 1: ....................................................................................................................................................... 3

1.1: Proposal of setting up online business of Apparel Brands: ................................................................... 3

1.2: Appendix 2: Performance Plan .............................................................................................................. 5

Appendix 3: Third party report: .................................................................................................................... 6

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Introduction:
In this assignment we will work in group and help the group members in achieving the objective
of the group. While working in the group there are always some issues and problems so how we
overcome from that. For working in group there should be proper bonding among the group
members. So, they will work properly. Members of the group are assigned by the task and which
is done with in timeline which is reviewed according to the performance plan. After reviewing we
are able to know who is skilled and who is unskilled so we will do necessary changes on time to
increase the efficiency of the group and the task will be done on time. Task will achieve when all
the group members were actively do work in group and help each other. All the group members
should try to solve the problem own self without any involvement of the management. The group
leader should motivate the members and help the members when it is required to any member.

1: Task 1:
1.1: Proposal of setting up online business of Apparel Brands:
As we all know that in today’s world the online business or e-commerce have its own importance
in the marketing plan because the consumer can access it by his/her mobile or PC. It saves so much
of time of consumer and the business both. Apparel Brands is selling their products offline and
now to sell the product online they have to give offers to attract the customers.
Huge discounts on first purchase from us. Cash vouchers are given for the next two purchases. We
will provide only clothes for all the. The quality of the clothes will we good because it is certified
by our inspector who inspects all the clothes then give permission to sell it online. The price of the
product will be reasonable so that the people of any income group can purchase the product. It is
beneficial to the customer because they get the good quality product at reasonable price and with
return service of 30 days.
Our target market will be the customers who want to wear good quality clothes by charging some
extra amount than usual. Because the price of the good quality clothes is very high and it is only
for the high-income level people. The product is only for the people who have passion and
knowledge of fashion. We will provide products according to the latest fashion and some special

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clothes are designed by our designers also. And customers can design their own clothes. We will
try to fulfil the entire needs customer so that they will feel happy after shopping with us.
For setting the venture we have to do marketing and surveys so that according to that we can
customize our web portal. We have to understand the current scenario of e-commerce and the
needs of the people.
We will take help of consultants in e-commerce business which helps us in reducing the cost of
setting up the venture and some necessary steps to attract the customers. Because they are expert
in their respective field.
Firstly, understand the market according to the customers then design web portal according to
the. The website should be easy to use for the customers. Use of search engine because it helps
in reducing the traffic and customer can easily search what he/she wants. And follow up with the
customers through SMS or E-mail because than they are aware with the new offers or sales.
Payment system will cash on delivery, online payment through debit or credit card and e-wallet.
Full security for the users who are doing online payment. Our website can be search through the
search engines so that customer can easily find us and start shopping with us.
We will determine the cost according to the quality of the product and the services given by us to
the customers. Prices of the product will reasonable or little bit above from the normal rates
because we are providing the good quality products to the customers.

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1.2: Appendix 2: Performance Plan
Action 1
Description Gathering information
and understanding the
current scenario for the
starting of online
business.
Dependencies This action is depending
on the marketing and
surveys which is done by
our employees.
Timeline Timeline for this task is 1-
2 months because it is
very important task
because evaluation is
needed in this process.
Responsibility Manager is responsible
for it because he has to
assign the area of the
research to the
employees.
Resources In this task the
information is gathered
from the market so the
resource is market.
Action 2 Action 3
Designing of website Measurement of our
which is easy to use plan and feedback
and searchable on from the customers.
search engines so
that customer can
access our website.
This action depends This is based on the
on the expert’s in top management of
web page designing the business and on
our employees
Here timeline is 15- Timeline for this
20 days or it may within one month
extent if needed. after the launch of
the online business.
Here the group is Here again the
responsible because manager is
the group is taking responsible for both
consult from the of the task.
expert.
In Webpage Again, market survey
designing resources and evaluation of the
are network, plan whether it is
computer, back up done in proper
for electricity when it manner or not
goes.
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Review dates After 20 days of starting After 5 days when the 15 after the starting
of work. task is started. of the survey to
predetermine the
results.
Measurement: Evaluating the result of It is measured in the It measured after
KPI; Outcome the surveys. So that we sense how easy it is providing the
can take next step for the use of services by us and the
according to it. customer. They can reaction of the
easily search any customer on
product which they everything whether it
want to purchase. is related to web
page or quality of the
product or delivery of
the product or
related to mode of
payment

Appendix 3: Third party report from each team member:

Assessment 1 – Third-party report for candidate:

Did the candidate propose and agree on strategies for ensuring participation of
Y / N
team members?
Describe how:
Yes, agreed because every team member has their own task. So, no mix up is there and every
member is actively doing their work.

Did the candidate help develop policy and procedures to ensure team members
Y / N
take responsibility for own work?

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Describe how:
Yes, policies are developed and if any team member is not doing his/her task properly then he/she
will blacklist for next few tasks. Review of the individual’s task on time is there so that it is easy to
find out who is skilled and who is unskilled.

Did the candidate work with group to determine common understanding of

Y / N
organisational requirements and team goals?
Describe how:
Yes, the candidate work with team to achieve the goal of the group. Candidate timely do their
task and then help the other members also who are unable to do task due to some reason or
cause.
Did the candidate work with group to determine and agree on specific duties to
Y / N
support team members with assigned responsibilities?
List the candidate’s support duties:
Motivate the member, help the member who is unable to perform its task, behave in descent
manner with the members.
Did the candidate demonstrate knowledge of group behaviour and how to gain
consensus and work within groups to enhance team effectiveness?
Yes, candidate share the knowledge of working in group by helping each other,
Y / N
no conflicts among the group members, take care of each other, try to talk in
positive manner so that the working environment will be good.

Describe how the candidate demonstrated this knowledge in their interactions with the team:
By showing some examples, presentation and with the help of a live example.

Team member/observer’s name: Signature and date:

Candidate’s name: Signature and date:

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