Senior High School Department

Accountancy, Business, and Management Strand

1st Term, SY 2019-2020

Group Worksheet 4: Decision-Making

Names: ____________________________ Section: _____ Date: _________________

Instructions: Read the following situations below and be able to formulate the best solution by
following the decision-making process.
YOU’RE THE BOSS
You have just been promoted as the newest manager in your company. It is your first week but
you are already dealing with many disturbing concerns. It is your company’s mission to provide
the best working environment for your employees, establish harmonious relationships with
your partners and stakeholders, and at the same time stay ahead in the competition in your
industry. To come up with the soundest action, you opt to follow the decision-making process
below.
1. Marta Malasobras has been coming to work late for the several weeks now. She works in
a small group and the other members have come to you to complain that her tardiness
reduces the effectiveness of the entire group. When you confront her with this problem,
she breaks down and cries: she has to drop her son off to school but the school gates do
not open soon enough for her to get to work on time. She has been unable to find anyone
to take her son to school. What should you do?

Step 1- Identify the problem: ________________________________________________

Step 2- Develop alternatives:
Alternative 1:______________________________________________________
Alternative 2:______________________________________________________
Alternative 3:______________________________________________________
Step 3- Evaluate the alternatives:
Alternative 1
Possible costs/consequences:

Possible benefits:

Decision Making,___________________, retrieved from https://www.uprm.edu/etica/PDF/Web/Pedagogical/DecisionExercises.pdf on August 1, 2017

 Alternative 2
Possible costs/consequences:

Possible benefits:

Alternative 3
Possible costs/consequences:

Possible benefits:

Step 4- Choose the alternative: _____________________________________________

Reason:

Step 5- Implement the decision

Action steps to implement the decision:

Step 6- Evaluation and Control

Action steps to evaluate and control the implementation:

Decision Making,___________________, retrieved from https://www.uprm.edu/etica/PDF/Web/Pedagogical/DecisionExercises.pdf on August 1, 2017

 2. Your company has decided to accept your recommendation to purchase a UV curing oven
to increase productivity. When the oven has been delivered and readied for use, your
colleagues ask you to begin using it even though the appropriate Environmental Quality
Board permits have not yet been issued. They argue that such permission is pro forma
anyway so why wait and lose valuable production time. What should you do?

Step 1- Identify the problem: ________________________________________________

Step 2- Develop alternatives:
Alternative 1:______________________________________________________
Alternative 2:______________________________________________________
Alternative 3:______________________________________________________
Step 3- Evaluate the alternatives:
Alternative 1
Possible costs/consequences:

Possible benefits:

Alternative 2
Possible costs/consequences:

Possible benefits:

Alternative 3
Possible costs/consequences:

Possible benefits:

Decision Making,___________________, retrieved from https://www.uprm.edu/etica/PDF/Web/Pedagogical/DecisionExercises.pdf on August 1, 2017

 Step 4- Choose the alternative: _____________________________________________
Reason:

Step 5- Implement the decision

Action steps to implement the decision:

Step 6- Evaluation and Control

Action steps to evaluate and control the implementation:

3. Your company has recently entered into a cooperative venture with a Japanese firm.
A team of Japanese engineers has come to your plant to teach your engineers a new
manufacturing process. However, the senior member of this team, a Japanese engineer
with very traditional cultural views, refuses to work with a female member of your team
despite the fact that she is a highly qualified engineer. What should you do?

Step 1- Identify the problem: ________________________________________________

The problem is the Japanese engineer with a very cultural view not wanting to work with a female member of my team.

Step 2- Develop alternatives:

Alternative 1:______________________________________________________
He could work with a Male memeber on my team.
Alternative 2:______________________________________________________
We could re-imburse him to the female and try to softly introduce her to him so that they would be able to work together.

Alternative 3:______________________________________________________
Try to make it clear that the culture in the country is different from his culture and that my female worker is very experienced in this field so that he would at least TRY to work with her.

Step 3- Evaluate the alternatives:

Alternative 1
Possible costs/consequences:
Possible consequence: We could not have the same expertise that the female worker delivers.

Decision Making,___________________, retrieved from https://www.uprm.edu/etica/PDF/Web/Pedagogical/DecisionExercises.pdf on August 1, 2017

 Possible benefits:
He would finally start to teach the new manufacturing process.

Alternative 2
Possible costs/consequences:
He would find it offensive from his culture standpoint.

Possible benefits:
They would be able to work together with the females expertise.

Alternative 3
Possible costs/consequences:
He might also find this alternative very offensive from his culture standpoint.

Possible benefits:
We would be able to have a very pleasing workspace with the expertise of my female worker.

Step 4- Choose the alternative: _____________________________________________

Alternative 1.

Reason:
Everyone has their culture and we need to respect that, thus we should never

push people too far.

Step 5- Implement the decision

Action steps to implement the decision:
I will take a male worker and assign him to this specific japanese worker.

Decision Making,___________________, retrieved from https://www.uprm.edu/etica/PDF/Web/Pedagogical/DecisionExercises.pdf on August 1, 2017

 Step 6- Evaluation and Control
Action steps to evaluate and control the implementation:

I will always make sure that he constantly works with a male worker on my team

by having my workers report to me back if he has been working with a make worker

or not.

4. A worker under your supervision has recently been fired for incompetence and
repeated violation of confidential information. Several weeks later, the former worker
returns to you asking for a letter of recommendation. He says you owe it to him; you
fired him and he has not been able to find any work and has a family to support. What
should you do?

Step 1- Identify the problem: ________________________________________________

Step 2- Develop alternatives:
Alternative 1:______________________________________________________
Alternative 2:______________________________________________________
Alternative 3:______________________________________________________
Step 3- Evaluate the alternatives:
Alternative 1
Possible costs/consequences:

Possible benefits:

Alternative 2
Possible costs/consequences:

Possible benefits:

Alternative 3
Possible costs/consequences:

Decision Making,___________________, retrieved from https://www.uprm.edu/etica/PDF/Web/Pedagogical/DecisionExercises.pdf on August 1, 2017

 Possible benefits:

Step 4- Choose the alternative: _____________________________________________

Reason:

Step 5- Implement the decision

Action steps to implement the decision:

Step 6- Evaluation and Control

Action steps to evaluate and control the implementation:

Decision Making,___________________, retrieved from https://www.uprm.edu/etica/PDF/Web/Pedagogical/DecisionExercises.pdf on August 1, 2017