Topic: 3 Step Process in Recruiting VAs

By:

STEP 1 – Examination

I made this as step 1 because to lessen the time in finding the right candidate. In this
examination we can determine if the candidate is worth it to go to the next step.

 DISC Personality Profile – behavior assessment tool

 Typing test
 Check their English – English test online
 VA Skills Test
 Internet Speed Test
 Computer Specification

STEP 2 - Initial Interview

In this step, the recruitment manager will ask more about the candidate. Such as
strength, weaknesses and other job interview questions.

STEP 3 – Final Interview

In this step, the recruitment manager will ask about the candidate and the company.
His/ her working habits, problem solving, etc.

Below are my propose interview questions and criteria in each steps. I suggest also
having a separate questions and criteria in each job that we offer (e.g. If Social Media
Marketing – questions will be more on that)
STEP 1 – INITIAL INTERVIEW

SHORTLIST INTERVIEW NOTES SHEET

Criteria Questions Notes

Personal 1. Educational Background
Characteristics 2. How did you end up as a Virtual
Assistant (“VA”)? What’s your story?
3. Strength
4. Weaknesses
5. When you work from home, how do
you juggle personal matters (e.g.
phone calls or distractions from
family members) with getting your
work done?
Previous Work 1. Work Experience
Experience 2. Tell me about your experience
helping a client with similar business
needs.
3. Do you currently have another client?
4. How long were you with your
previous client and why did you
leave?
Motivation and 1. What do you consider your core skills
understanding and services? Which ones are outside
the role your scope?
2. What time zone are you in and what
hours are you available?
3. What methods do you prefer for
communication?
4. How did you end up where you are
today?
5. How do you stay motivated during
repetitive tasks?
6. What is your least favorite task and
why? Would you be OK with this type
of task if it wasn’t regular?
Contextual 1. How do you manage relationships
Understanding with difficult team members?
2. Can you tell me a story of when you
spoke up and contradicted a boss or
supervisor?
STEP 3 – FINAL INTERVIEW

Criteria/Questions Notes
If I asked you to perform a task, and after
accepting it you realized you couldn’t do it on
your own, what would you do?
If I gave you a bunch of assignments, and you
realized you couldn’t get them all done fast
enough to meet deadlines, what would you
do?
You’re working on an urgent deadline and
your computer crashes, or your internet goes
down. What’s the first thing you do?
Who were your three most recent employers?
What tasks did you regularly do for them?
How will they rate your work on each of those
tasks when I ask them?
What would you recommend as our first steps
if you will work with your client together?

How would you want to grow within the

company? How do you think you’d do it?

Describe a situation when you did not agree

with the opinion (or decision) of your
client/employer, and knew that they were
wrong. How did you handle that?
What do you think are the most important
qualities for someone to excel in this role?

How do I compare with the other candidates

you’ve interviewed for this role?