AN ACTION RESEARCH
Presented to the Faculty of the
Institute of Graduate and Professional Studies
LYCEUM – NORTHWESTERN UNIVERSITY
Dagupan City
2017 - 2018
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II. SITUATION
There are a lot of practices in the Philippine schools that have worked through the years.
The Philippines, being a third world country is one of those low economic countries providing
low budget for education. A classroom of 50 students may have only one textbook, may lack
chairs, lack technology equipment needed for learning. But the great deprivation of a lot of
things may have been one reason why Filipinos have very high regard for education. One other
reason is the competition in jobs requiring college graduates to get good jobs. Every country
may have their own practices which may work in their countries and may not work for others.
But the beauty of learning from each country’s efforts to educate your minds and form young
hearts in different methods from different cultural backgrounds . It helps us to realize that
education is fundamental and essential to every person and every nation. It provides us a venue
to know that what every country it is, the school brings out the need for teacher
the use of computers in education has become inevitable. The use of technology in education
provides the students with a more suitable environment to learn, serves to create interest and a
learning centered-atmosphere, and helps increase the students’ motivation. The use of
technology in this way plays an important role in the teaching and learning process (İşman,
Baytekin, Balkan, Horzum, & Kıyıcı, 2002). In parallel with the technological advances;
develop audiovisual materials such as animation and simulation, which resulted in the
E – Learning is a computer based instruction that extends its sources of learning of the
students online. It is the first and only fully-integrated Online Learning Management System
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for Basic Education in the Philippines. It provides students and teachers with an exclusive online
resources.
provides an avenue for schools, students, teachers, and parents to create a global online
learning community. It also provides the necessary teacher training on basic ICT skills and e-
Achievement of the Grade Eight students of the Tococ National High School along Araling
Panlipunan. This study is thought to be important as it will contribute to the wide use of
educational software which triggers active participation and enables students to make their own
meaning. The research was considered in making English learning more enjoyable, productive
and functional.
As E-Learning became one of the most effective methods of learning, so we must know
the ways of using this method for better education. E-Learning is a kind of procedure where you
can produce huge materials to explore the subject. Apart from the production of enough study
material, there are more fascinating aspects that can make a learner eligible.
CHAPTER III
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BACKGROUND OF THE PROBLEM
The evolution of Technology has an impact on the way we work, Teach and Learn.
Indeed, what are witnessing is a revolution of Education. Many schools are attempting to
Teachers in public or private education are under pressure to provide more effective and
According to Santos (2008) as a teacher there are some of the things that can be done
to enhance the use of other instructional materials for the mastery of the subject matter. First,
read newspapers daily, subscribe to broadsheet or spend time to read in the library, or listen to
The role of the teacher is changing from one being the supplier of knowledge to the
facilitator of communications between the learners, interaction between the teacher and
learners is critical to the success of learning as well as pupil motivation. With technology-based
learning increasing. It is necessary to determine how to make the best use of the tools that are
In traditional classrooms, the teacher has been at the center of knowledge and
considered the content authority. It is still the responsibility of the teacher to be authority in the
classroom, but there is a need to shift from a content authority, to a learning authority.
Panlipunan aimed to harness Technology as a powerful tools that can improve motivation and
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engagement in learning process. Develop multiple-intelligence through multimedia presentation
of materials.
Strategic Plan has an overall vision “21st Century Education: For All Filipinos, Anytime,
Anywhere”
The study is based on the theory advocated by Nate Jorgensen (2005) in which he
slight focus on learner collaboration toward understanding. The 4 instructional methods – gain
attention, present information, provide practice materials, provide feedback – point toward
stressed that this theory is recommended for use in most instructional situations, and should be
especially useful in instructional situations with more than one learner. Even though the theory
leans toward cooperative learning, the comprehensive nature of this theory even allows it to be
The purpose of this theory is to provide direction in helping people to learn, understand
and/or apply a predetermined set of principles, concepts and/or procedures. The theory is
designed to be prescriptive and to promote effective, efficient and appealing instruction. While
many instructional theories are focused to a particular field or learning context, this theory is
designed to be comprehensive; this theory can be used for most instructional situations.
CHAPTER IV
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Statement of the Problem
This study tested the Effects of E– Learning on the Academic Achievement of the Grade
Seven Students of Tococ National High School in Araling Panlipunan. Specifically, it will answer
1. What is the performance of the Grade 7 students in English class exposed to:
b. E – Learning
Research Hypothesis
In this study, 76 grade eight students of Tococ National High School taking up Araling
Panlipunan were the subjects. 8-Amethyst composed of 38 students was considered as the
control group, in which the traditional instruction was used and 8 – Jade composed of 38
The study was restricted to the topic, “Unang Digmaang Pandaigdig” in Araling
Panlipunan and to the Grade 7 studying in a secondary school of Tococ National High School
on the school year 2017-2018. Only “the learning package” was used in the process of teaching
1. Administrators. They can use this study as a guide in policy making regarding teaching
methods that encourages higher order thinking skills. They can post here the information
about the school. They can monitor the development of the students in studying.
2. School. The demands of the students and teachers for attaining the academic
excellence by developing E-Learning instructional materials will be given more time and
effort to be materialized and implemented. They will also understand the needs of the
programs
3. Araling Panlipunan Teachers. This study can encourage them to use the genyo e -
learning as a way of teaching the English subject. They can teach the students in
enjoyable and interesting way. They can post here all their lessons that are already
4. Faculty. The findings of this study will help them identify the skills or aspects of the
which are especially designed for the needs of their students in understanding the
subject. The teachers can assess the progress of the students’ learning in the subject of
Araling Panlipunan. They can use their evaluation and assessment results to develop E-
5. Students. This study will help them realize that studying through E – learning is vital in
understanding concepts and principles. They have the chance to view their lessons
again. This can be done anywhere as long as there is internet connection. They can
experience enjoyment in learning. These materials may help them better understand
difficulties met since they will be given illustrative examples and provide them many
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opportunities to participate and respond to Araling Panlipunan. They will discover their
Panlipunan E- Learning materials. They will be trained to be flexible and to cope easily
6. Parents. This study will help the parents to encourage their children to study their
lessons. There’s no need for them to push their children to review their lessons instead
the students will volunteer to study them. Also, they will be able to monitor the
7. Future Researchers. They can use this study as a reference for their thesis as related
studies. The study will benefit future researchers who are conducting studies on
Definition of Terms
Computer – Based Instruction. It is the use of computers in the teaching and learning
activities. It enables the students to learn by self-evaluating and reflecting on their learning
process. CBI motivates children to learn better by providing them with the immediate feedback
through online sources. It is the use of internet connection in the teaching - learning process
Program that comes complete with rich interactive multimedia content on Science, Math,
English, Araling Panlipunan, Filipino, and Chinese. It also features an online resource portal to
ensure success and sustainability of the school's e-learning program. It is the approach that will
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Traditional Instruction. The approach that will be used in teaching the control group. It
is the use of chalk, board and chart in teaching the students. Pure lecture method is most used
in this instruction
This chapter presents the literature and studies which are relevant to the current research.
These are made by foreign authors whose works greatly contributed to the improvement of this
study.
Related Literature
technology in learning and teaching. E-learning is inclusive of, and is broadly synonymous with
education and virtual learning environments (VLE) which are also called learning platforms.
E-learning includes numerous types of media that deliver text, audio, images, animation,
and streaming video, and includes technology applications and processes such as audio or
video tape, satellite TV, CD-ROM, and computer-based learning, as well as local
In the early 1960s, Stanford University psychology professors Patrick Suppes and
Richard C. Atkinson experimented with using computers to teach math and reading to young
children in elementary schools in East Palo Alto, California. In 1963, Bernard Luskin installed
the first computer in a community college for instruction, working with Stanford and others,
developed computer assisted instruction. Luskin completed his landmark UCLA dissertation
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working with the Rand Corporation in analyzing obstacles to computer assisted instruction in
1970.
Educational institutions began to take advantage of the new medium by offering distance
learning courses using computer networking for information. Early e-learning systems, based on
whereby the role of the e-learning system was assumed to be for transferring knowledge, as
With the advent of World Wide Web in the 1990s, teachers embarked on the method
using emerging technologies to employ multi-object oriented sites, which are text-based online
virtual reality system, to create course websites along with simple sets instructions for its
Phoenix became highly interested with the virtual education, setting up a name for itself in 1980.
assessment project using electronic mail. By 1994, the first online high school had been
founded. In 1997, Graziadei described criteria for evaluating products and developing
technology-based courses include being portable, replicable, scalable, and affordable, and
Technological developments give rise to new teaching and learning facilities. In our time,
human beings keep on searching to find out how to use computer in educational activities in a
more productive way rather than searching to reveal whether the use of computer in teaching
and learning activities is effective (Kara & Yakar, 2008). Educational technologies, especially
computers play an important role in concretizing abstract concepts, which are difficult for
makes teaching techniques far more effective than those of the traditional teaching methods as
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it is used for presenting information, testing and evaluation and providing feedback. It makes a
contribution to the individualization of education. It motivates students and gets them to take an
active part in the learning process. It helps to develop creativity and problem solving skills,
identity and self-reliance in learners. CBI provides drawings, graphics, animation, music and
plenty materials for the students to proceed at their own pace and in line with their individual
differences. It serves to control lots of variables having an impact on learning, which cannot be
The emergence of e-learning is arguably one of the most powerful tools available to the
growing need for education. Online education is rapidly increasing and becoming as a viable
Local Study
Filipino culture places a high value on education. For the majority of the Filipinos, the
only best thing for a child to acquire and secure a better future is through education. So, they
want more effective education system. E-Learning is still an emerging market in the Philippines.
Its use is still sporadic and most users represent only a small segment of the Philippines
education stated by Reynato C. Arimbuyutan, et.al. in their research “A Study on E-Learning for
Philippines”.
Foreign Studies
According to Alessi & Trollip (2005), it is possible to divide educational software into five
different types such as tutorial, drill and practice, simulation, educational games and
hypermedia type. For effective and productive teaching, these techniques should be used with
some classroom activities. These are: presentation, demonstration, practice and evaluation of
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learning (Özmen, 2004). The use of computer technology enables learners be active in the
learning process, to construct knowledge, to develop problem solving skills and to discover
Liao (2007) found out that CBI had a positive effect on individuals by comparing 52
research studies carried out in Taiwan in his meta-analysis study. Senteni (2004) also found out
that CBI enabled the students to increase their motivation and achievements and to develop
education increases students’ attitudes and achievements significantly (Berger, Lu, Belzer, &
Voss, 1994; Geban, 1995). There is a lot of research on CBI both in Turkey and in the world.
Different results have been arrived at in these studies. Some of these studies reveal that CBI
serves to establish more effective learning situations than traditional teaching methods which
involve teacher presentation, question and answer techniques, and discussions etc. (Lin, 2009).
It has been found out that CBI serves to develop meta-cognitive skills in students and helps
them to learn in a meaningful way instead of rote-memory learning as well as it enables them to
2006-2007 academic year, about 66% of post secondary public and private schools began
participating in student financial aid programs offered some distance learning courses, record
shows only 77% of enrollment in for-credit courses being for those with an online component. In
2008, the Council of Europe passed a statement endorsing e-learning's potential to drive
With a growing emphasis being placed on the importance of integrating technology into
the classrooms, many teachers are struggling to find the best integration techniques, the proper
materials, and the time to learn how to use new materials. As teachers, we are now expected to
turn our classrooms into a center where the 21st century learner can grow. This literature review
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will provide a description of effective strategies for integrating technology into the social studies
curriculum, how incorporating technology into the classroom effects student learning, and what
are the teachers and students attitudes towards the use of technology in a social studies
classroom.
When you begin to think about incorporating technology into social studies, it is
interesting to note that social studies has been affected by the impact of technology more than
any other subject, According to Ayas’ (2006) online journal article, An Examination of the
Relationship between the Integration of Technology into Social Studies and Constructivist
Pedogogies, “ researchers report that social studies educators are somewhat less likely to
integrate technology into the curriculum than instructors in other disciplines, such as
mathematics and science education” ( p.1). Instead of incorporating technology into the social
studies classrooms, many social studies teachers are more comfortable teaching in the
traditional classroom where students are in a passive learning environment and primarily
learning through lectures, direct instruction, textbooks, and other expository materials, which
tends to result with students becoming unmotivated and disengaged (Ayas, 2006).
With so many different forms of technology available to be used and integrated into the
classroom, how can teachers know which strategies are the most effective? Some of the latest
and hottest trends being used to integrate technology into the social studies curriculum are
virtual or online field trips, WebQuests, educational games online, computer simulation
Virtual and online field trips are one of the best ways to bring social studies topics to life
in the classroom. This tool is especially attractive to use in the classroom because of the
growing number of budget cuts in schools that have prevented many school systems from
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participating in field trips. In fact, in Wilson, Rice, and Bagley’s article, Virtual Field Trips and
Newsrooms: Integrating Technology into the Classroom, the authors had this to say about the
benefits of virtual field trips, “Virtual field trips on the internet provide students with first-hand
learning experiences and allow for the interactivity and student control delineated in a student-
centered constructivist model. Thus, virtual or online field trips for students can become an
authentic experience, which is one principle of meaningful learning” (as cited in Ayas, 2006,
p.22). An interesting example provided by Wilson, Rice, and Bagley of how virtual field trips
have been integrated into the classroom was when high school students participated in a virtual
field trip to Mount Vernon. This field trip was used was while the students were studying the
American Revolution and George Washington (as cited in Ayas, 2006). This is just one
example of many on how virtual field trips can be used effectively in the social studies
classroom.
The third and final example of an effective technology tool to use in the
and students are given personal accounts in order to create “Glogs”, which are basically online
posters. In Hodgson’s 2010 article, Digital posters: Composing with an online canvas,
Hodgson explains some of the benefits of using Glogster in the classroom, “A virtual poster is a
flexible platform, in that students can mix, mash-up, and use almost any form of media for a
project on an online canvas. This means that along with a summary of understanding and
reflections on a topic, such as a style of bridge or a profile of a mathematician, the student can
also embed videos, audio files, images, and more on the poster where items are placed, and
replaced, through the simple act of moving a mouse” (p. 3). Hodgson makes a good argument
about the benefits of using digital posters over traditional posters by pointing out traditional
posters take up space and the publication is often short lived, with most posters ending up in a
trash can, whereas Glogs provide students with an authentic publishing opportunity to have the
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world as their audience, and improve their visual literacy skills by learning through a mixture of
media and words. Hodgson also provides the reader with some of the “pitfalls” of using
In order to determine how effective the technology strategies that are being incorporated
into your classroom are, it is important that you provide your students with a variety of different
about the traditional paper-pencil tests which usually consist of multiple choice, matching, and
essay questions. These types of assessments can be valuable, but they are not the only types
of assessments out there. In fact, to truly assess a student’s knowledge and understanding of a
topic, a teacher will have to use a number of different types of assessments to gauge his
are a few of the different types of assessments a teacher can use to provide their students with
It is also interesting to point out that the research shows that students who are given the
opportunity to use technology in the classroom tend to produce higher test scores. According to
Taylor and Duran’s (2006) article, Teaching Social Studies with Technology: New Research on
Collaborative Approaches, “The positive effects which the use of computers has on student
achievement in history have been documented by the United States Department of Education.
The more frequently eight- and twelfth- grade students reported using CD-ROMSs or the
Internet for research projects, the higher their scores were on the National Assessment of
Education Progress (NAEP) in United States history in 2001” (p. 10). Furthermore, the 2006
report produced by the NAEP also explains that students who used computers to aide with
writing reports had higher scores than those students who did not use computers (as cited in
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Teachers’ Attitudes
Before teachers begin using technology in their classrooms, they bring their own set of
beliefs and attitudes towards the integration of technology. This is important. But, it is also
important that teachers look back and reflect on their experiences after using technology in their
classes. One of the best ways a teacher can grow and become a better teacher is through
reflection. By keeping a reflective journal, a teacher is able to look back on what he has done in
their classroom and determine what worked, and what didn’t work. Gil-Garcia and Cinton
the process of reflection of teachers and administrators on teaching and learning, administrative
strategies, individualized attention, differentiated classroom, active learning, and world learning
activities among others. By systematically writing in the reflective journal, practitioners acquire
a better understanding of his/her students, their likes and dislikes, their ethnic and cultural
background, their personalities, and respect and validate their languages and cultures.
Expressing in print that knowledge and analyzing the ideas versed, teachers and administrators
could make changes, modify or preserve their teaching and administrative practices. (pg. 5)
Many teachers believe that it is important to be reflective, but are sometimes at a loss on
how to be a reflective teacher. Gil-Garcia and Cinton give teachers an example of how they can
effectively use a reflective journal by introducing the Learning and Professional Development
Model (LPDM). “The LPD model focuses on designing and planning around the six reflective
strategic priorities: Why we teach, who we teach, what we teach, ways we teach, who teaches,
and where we teach. The reflective model focuses on reflective teaching. It also focuses on
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leadership, not simply management” (Gil-Garcia & Cinton, 2002, pp. 7-8). The LPD is broken
down into three different phases; the Teaching and Learning phase, the Instructional
In the Teaching and Learning phase teachers are supposed to set goals about their
instruction. They want to strive to create lessons that connect students to the real world, are
hands on, and have students actively engaged in the learning process. During this phase
teachers should strive to go beyond just teaching students the “basic skills” and information (Gil-
CHAPTER V
PLAN OF ACTION
This chapter presents the research design, the subjects and sources of data the
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Research Design
The pre-test/post-test control group design (PPGD) was used in this study. The pre-
test/post-test control group design is a mixed design, which is widely used experimental design..
In PPGD, in order to determine the effectiveness of the experimental process, whether the
variation between two groups is significantly different or not, “t” or “F” test was used.
E1 01 X1 02
E2 03 X2 04
O1, O2 = Pre-test and Post test (Control group) scores, O3, O4= Pre-test and Post-test
(Experimental group ) scores, X1, X2 = Processes that stand for the experimental variable of
Research Subject
The participants of the study were 76 grade seven students in a secondary school in
Tococ National High School in the school year 2017 - 2018. Those 76 students were put into
two groups by section 38 students were placed in the experimental group and 38 in the control
group. In order to avoid the effects of the gender variable, male and female students were
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Statistical Treatment of Data
To obtain valid and reliable results from the data that will be gathered appropriate
The results from pretest and post-test were used to determine the mean difference. The
To determine the significant difference between the means of the control and
A 50-item teacher – made test was used as pre-test to determine the level of
understanding in both groups (control and experimental) before being exposed to traditional
instruction and E - Learning. Likewise, it was used as posttest for both groups to measure their
understanding and purposely to find out if there is a significant difference between the level of
understanding of Grade 7 students in Araling Panlipunan using the traditional and E– Learning
approach.
Chapter VI
This chapter presents the analyses of gathered data as well as their interpretation in
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Table 1
Performance of the Grade 7 Students in Araling Panlipunan Class along Traditional Instruction
and E – Learning.
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Table 1 shows the scores of the students from the experimental group and control group
in the pre-test and post – test along Araling Panlipunan. It can be gleaned from the table that
the mean score of the control group which is 22.53 is higher than the mean score of
experimental group with 22.29 in pre – test. But in the post – test, the experimental group with
38.13 mean score is higher than the control group with 27.37. It can be seen also from the table
that the mean score of the experimental group in post – test is higher than their mean score in
Also, the control group has higher mean score in the post – test than in pre-test with 27.37 and
22.53, respectively.
𝛴𝑋
Mean 𝑋=
𝑁
Where:
N = number of scores
CHAPTER VII
FINDINGS
This study was conducted for the purpose of determining the effectiveness of E-Learning
in Grade 7 students of Tococ National High School during the School Year 2017 – 2018.
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1. performance of the Grade 7 students of Tococ National High School exposed to traditional
2. testing the significant difference between the performance of the Grade 7 students exposed
The Grade 7 students at Tococ National High School were the subject of the study.
Seventy six (76) students from different sections were randomly taken to represent the whole
population of the Grade 7 students. The conduct of the study lasted for two (2) of weeks.
A 50-item teacher – made test was constructed by the researcher to determine the
performance of the grade 8 students in Araling Panlipunan. Mean and t-test were used in the
treatment of data.
1. The mean scores of experimental group which was exposed to E-learning among pre-test
and post – test are 22.29 and 38.13, respectively, while the mean scores of control group
which exposed to traditional instruction are 22.53 in pre-test and 27.37 in post – test.
2. The values obtained in the test for difference between the traditional instruction and E-
CHAPTER 8
CONCLUSION
Based on the gathered data, the researcher arrived at the following conclusions:
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The respondents were group into two which constitute the control and experimental
groups. Both groups took the pretest and posttest to determine if there was an improvement in
From the data collected and analyzed, it was found out that the implementation of
programmed tasks was significantly more effective than the conventional method in improving
1. The pretest results of the control group against the experimental group are not significantly
mathematical competence compared to the control group based on the results of the posttest.
Hence, there appeared to be a significant difference in the competence between the control and
2. The control group or the learners taught conventional method obtained an increase in the
level mathematical competence from pretest to posttest. Hence, the null hypothesis was
rejected. On the other hand, the learners exposed to programmed tasks had significantly better
3. The mean gain of the learners exposed to programmed tasks was found to be significantly
higher than the mean gain of the control group. Hence, the implementation of programmed
tasks was more effective in improving the mathematical competence of the learners than the
conventional method.
4. The performance of the Grade 7 students of Tococ National High School is higher when
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5. There is significant difference between the performance of Grade 7 students of Tococ
CHAPTER IX
RECOMMENDATIONS
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In view of the above conclusions, below are the recommendations which are deemed
important:
1. The future researcher should focus on the effect E-Learning in other areas like Science,
2. The E-learning should also be tested its effectivity in higher grade levels.
3. Seminars and trainings must be conducted to familiarize the teachers with the tenets of E-
4. A parallel study must be conducted to determine the effect of E-Learning in other grade
levels.
5. Teachers of Araling Panlipunan must make use of the findings of this research to improve
BIBLIOGRAPHY
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EC (2000). Communication from the Commission: E-Learning – Designing "Tejas at
Niit" tomorrow’s education. Brussels: European Commission.
Aleksander Aristovnik. 2012. The impact of ICT on educational performance and its
efficiency in selected EU and OECD countries: a non-parametric analysis.
Tavangarian D., Leypold M., Nölting K., Röser M.,(2004). Is e-learning the Solution
for Individual Learning?.
Çekbaş, Y., Yakar, H., Yıldırım, B., & Savran, A. (2003). The effect of computer
assisted instruction on students. The Turkish Online Journal of Educational
Technology.
Ayas, C. (2006).
DenBeste, M. (2003). Power point, technology and the web: more than just an overhead
projector for the new century? The History Teacher, 36 (4), 491-504.
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Gil-Garcia, A. & Cintron, Z. (2002). The reflective journal as a learning and professional
development tool for teachers and administrators (Research Report No.143). Paper
Application.
Hendricks, C. (2009). Improving schools through action research: A comprehensive guide for
Manzo, K. (2005). Social studies losing out to reading, math. Education Week, 24(27), 1,.
Popham, W. J. (2010). Classroom assessment: what teachers need to know. Boston, MA:
Taylor, J. & Duran, M. (2006). Teaching social studies with technology: New research on
APPENDIX A
EXPERIMENTAL GROUP
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1. Angeles, Jayson A.
2. Austria, Aldrin C.
3. Bancolita, Arjay C.
4. Cabatbat, Jervin Lance S.
5. Caguioa, James Kelly R.
6. Diaz, Joseph V.
7. Diola, Arwin Kurt M.
8. Doloque, Joey T.
9. Enrico, John Paul
10. Alarin, May Ann A.
11. Aquino, Mary Jane R.
12. Bugarin, Charlene D.
13. Cayabyab, Alona A.
14. Daligdig, Diana M.
15. De Guzman, Mary Ann R.
16. De Guzman, Sheena F.
17. De Vera, Jean Kimberly R.
18. Diaz, Jenny F.
19. Junio, Elizabeth M.
APPENDIX B
CONTROL GROUP
1. Junio, Bryan T.
2. Macaraeg, Mitch S.
3 Manlongat, Ernie. D.
4 Mendoza, Mark I.
5. Mendoza, Pamelo D.
6. Menor, Christian T.
7. Pata, Kenneth P.
8. Patayan, Randy F.
9. Rosales, Bobby
10 Labuga, Althea Mae
11. Malong, Ma. Regina P.
12. Magsano, Rochelle M.
13. Main, Maveril M
14. .Mamaril, Camille U.
15. Martinez, Mariella C.
16. Munoz, Berna Gie L.
17 Pagodpod, Angelica
18. Payomo, Amber Wen D.
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19 Valdez, Ruth Joy
APPENDIX C
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PRETEST/ POSTTEST
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CURRICULUM VITAE
A. PERSONAL DATA
Occupation : Teaching
Age : 36
B. EDUCATIONAL ATTAINMENT
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Lyceum – Northwestern University
Institute of Graduate and Professional Studies
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C. WORK EXPERIENCE
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