MediCard - MACE - Version 2 - User Manual - Coordinator - 10062017 - 1.19 - 2 PDF

MediCard ACcess
Express (MACE)
Coordinator’s App User Manual
Prepared By:
MediCard ACcess Express Version 2 (MACE)
Coordinator’s App
v2)
Table of Contents
INTRODUCTION ............................................................................. 4
PURPOSE ................................................................................... 4
DEFINITION OF TERMS .............................................................. 4
BACKGROUND ........................................................................... 4
GETTING STARTED ......................................................................... 6
BASIC USER INTERFACE ELEMENTS ............................................... 6
BASIC SCREENS .............................................................................. 8
1. HOME SCREEN .................................................................. 8
2. MEMBER INFORMATION .................................................. 9
3. OUT-PATIENT ................................................................. 10
HOW TO LOGIN TO THE COORDINATOR APPLICATION ............... 11
HOW TO MANUALLY SEARCH FOR A MEMBER ........................... 12
HOW TO SEARCH FOR A MEMBER THROUGH
SCANNING OF QR CODE .............................................................. 14
HOW TO VERIFY A MEMBER ....................................................... 15
HOW TO TAKE A PHOTO OF THE MEMBER ................................. 18
HOW TO VIEW THE DEPENDENTS OF THE MEMBER ................... 19
HOW TO REQUEST FOR A CONSULTATION ................................. 20
HOW TO REQUEST FOR A MATERNITY CONSULTATION ............. 25
HOW TO REQUEST FOR AN APPROVAL OF BASIC TEST ............... 31
HOW TO REQUEST FOR AN APPROVAL OF OTHER TEST ............. 34
HOW TO REQUEST FOR AN APPROVAL FOR PROCEDURES ......... 44
HOW TO ADMIT IN-PATIENT ....................................................... 51
HOW TO UPDATE IN-PATIENT ..................................................... 61
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HOW TO DO ER ADMISSION ........................................................ 71
HOW TO VIEW THE APPROVAL REQUESTS .................................. 74
HOW TO LOGOUT ........................................................................ 77
TROUBLESHOOTING .................................................................... 77
APPLICATION STOPS RESPONDING ......................................... 77
UPDATING LIST OF DOCTORS .................................................. 78
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INTRODUCTION
PURPOSE
This manual provides the user with a comprehensive documentation on the MediCard
ACcess Express (MACE) modules.
The manual’s introductory section highlights the system’s objectives, features and
functionalities which can be derived from using the application. It also provides the
user with the procedural flows followed in MediCard that serves as the context for
using the system.
DEFINITION OF TERMS
ACRONYM DEFINITION
LOA Letter of Authorization
MACE MediCard ACcess Express
MOSS MediCard Online Settlement System
BACKGROUND
In line with MediCard’s continuing effort to improve services to its members,
MediCard ACcess Express (MACE) is a technology update on the existing MediCard
Online Settlement System (“MOSS”). The MACE is a powerful application that allows
the MediCard Members to transact and enjoy their membership in a non-terminal
based mobile platform, such as Android smartphones or tablets.
The current version of this user manual covers the following functionalities:
 Logging in application
 Searching for Member and Viewing of Member Information
 Verifying Membership
 Taking photo of the member
 Viewing of Dependents
 Requesting of Outpatient Approvals
o Consultation
o Maternity Consultation
o Basic Tests (CBC, etc.)
o Other Tests
o Procedures Done Inside the Doctors Clinic
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 Viewing list of Approval Requests
 Admitting patient
 Updating Inpatient Details
 Admitting for E.R.
 Logging out of the application
 Troubleshooting
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GETTING STARTED
BASIC USER INTERFACE ELEMENTS

• The Navigation Bar appears at the upper edge of an application screen. It usually
displays the title of the current screen and the “Back” button to redirect to the
previous screen.
Figure 1.0 – Sample Navigation Bar
 A Label displays static text and is usually used for field description and display of
relevant information in the screen.
JUAN DELA CRUZ

32345678
TEST INC.
sadsds
Figure 2.0 – Sample Label
 The Text View can accept and display the encoded text.
323456
Figure 3.0 – Sample Text View
 A Button runs a specific command or confirms an action.
Figure 4.0 – Sample Button
 A Dropdown List displays a list of values.
Figure 5.0 – Sample Dropdown List
 The Checkbox indicates that the row is selected. This is usually used for multi-
selection of rows.
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Figure 6.0 – Sample Checkbox
• The Alert displays important information that affects the use of the application.
Figure 7.0 – Sample Alert Message
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BASIC SCREENS
1. HOME SCREEN
The Home Screen is the first page that the Coordinator sees upon login. The
Coordinator can search a member using the QR code or manual input of MediCard
ID number.
[1] TEST HOSPITAL

[4]
[2] [5]
[3] [6]
[7]
[8]
Figure 8.0 – Home Screen Page
[1] Hospital Name – Name of the hospital where the tablet is assigned
[2] My Account – Displays the account information of the currently logged in

Coordinator
[3] Logout – Signs out the logged in user
[4] Switch to alpha-numeric toggle – Allows the Coordinator to change the on-screen
keyboard to alphanumeric
[5] MediCard ID number – Field for the member ID
[6] Date of Birth – Field for the birthdate of the member
[7] Search – Finds the member using the member ID and birthdate
[8] Scan QR Code – Scans the QR code of the member
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2. MEMBER INFORMATION
The Member Information contains the basic information and available benefits of the
member.
[1]
[4]
[5]
[2]
[3]
[6]
[7]
Figure 9.0 – Member Information Page [8]
[1] Back – Goes back to Home Screen page
[2] Pencil Icon – Takes new photo of the member
[3] Dependents – Displays list of dependents, if any
[4] In-Patient – Displays In-Patient information if member is currently admitted
[5] Approval List – Displays list of Approval Requests requested through Coordinator
App or Member App
[6] OUT-PATIENT – Directs to Out-Patient Menu
[7] IN-PATIENT – Directs to In-Patient form
[8] ER – Directs to ER form
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3. OUT-PATIENT
[1]
[2]
[3]
[4]
[5]
Figure 10.0 – Out-Patient Menu
The Out Patient contains the menu to access Consultation, Maternity

Consultation, Basic Tests (CBC, Urinalysis, Fecalysis, Chest X-Ray), Other Tests and
Procedure.
[1] Consultation – Directs to Consultation Form
[2] Maternity Consultation – Directs to Maternity Consultation Form
[3] Basic Tests – Directs to Basic Tests Form
[4] Other Tests – Directs to Other Tests Form
[5] Procedures Done Inside Doctor’s Clinic – Directs to Procedure Form
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HOW TO LOGIN TO THE COORDINATOR APPLICATION
The Login page is the first page that the Coordinator sees upon loading the
application.
Step 1: In tablet’s menu, tap on the icon to launch the application
Step 2: In Login page, enter the Username and its corresponding Password
provided by MediCard
Figure 11.0 – Login Page
Step 3: Tap on the button. The application loads the updated list
of doctors, diagnosis and diagnostic tests then displays the Home Screen.
Figure 12.0 – Home Screen
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Note: If the credentials do not match, an error message is displayed (See Figure 13.0).
Please call 841-8080 for details.
Figure 13.0 – Invalid Username/Password error message
HOW TO MANUALLY SEARCH FOR A MEMBER

The manual searching for a member is available for MediCard members who do
not have an access to the Member application or do not have MediCard Member ID
card.
Step 1: In the Home Screen, enter the MediCard ID number and the corresponding
Date of Birth.
Figure 14.0 – Member Manual Search
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Step 2: Tap on the button. The application displays Member
Information page.
Figure 15.0 – Member Information Page
Note: If the MediCard ID number and the Date of Birth do not match, an error
message is displayed (See Figure 16.0). If the Coordinator inputs an incorrect date of
birth 7 times, the member’s account becomes locked (See Figure 17.0). Please call
841-8080 for details.
Figure 16.0 – Invalid Member ID/Birthday error message
Figure 17.0 – Member has been locked prompt
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HOW TO SEARCH FOR A MEMBER THROUGH SCANNING OF QR CODE
The searching for members through scanning of QR code is available only for
MediCard members who have access to the Member application or have their
MediCard Member ID card with QR Code. If the member’s status is not active, the app
displays the corresponding messages:
Status Message
If member’s membership is cancelled Patient is no longer a MediCard member
If member is resigned Patient is no longer a MediCard member
If member has no Out-Patient access Member has no Out-Patient access to this

hospital/clinic. Please call 841-8080
If member has no In-Patient access Member has no In-Patient access to this

hospital/clinic
If member has no access to the Member has no access to this

hospital/clinic hospital/clinic
Step 1: In the Home Screen, tap on the Scan QR code icon. The application displays
“Scan QR code in Member ID” on the screen.
Figure 18.0 – Scan QR code
Step 2: Place the camera on the Member QR Code. If the member is verified, the
application displays the Member Information Page. Otherwise, the
Verification Screen is displayed.
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HOW TO VERIFY A MEMBER
The member, through the Coordinator, must undergo a verification process each
time he changes his display picture to verify the identity of the member. The
Coordinator has two options: to Skip the verification process (This step can only be
done once in every verification process) or to Verify the identity of the member.
If the Coordinator chooses to Skip the verification process:

Step 1: In Verification page, tap on the button. The application displays a
confirmation message.
Figure 19.0 – Skip Verification Page

Step 2: Mark the “I have validated this request with the member” checkbox to
enable the Proceed button.
Figure 20.0 – Skip Verification Confirmation Message
Step 3: Tap on the button to view the Waiver screen.
Step 4: Mark the “Patient has agreed to these conditions” checkbox to enable the
OK button.
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Figure 21.0 – Waiver screen
Step 5: Tap on the button to view the Member’s Information

screen.
If Coordinator Verifies the Member On the 1st or 2nd Visit:
Step 1: In Verification page, choose the type of Identification Card
Figure 22.0 – Choose Identification Card Type
Step 2: Input the ID Number
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Figure 23.0 – Input ID Number
Step 3: Tap on to proceed to the Waiver screen.
Step 4: Mark the “Patient has agreed to these conditions” checkbox to enable the
OK button.
Figure 24.0 – Waiver Form.
Step 5: Tap on the button to view the Member’s Information

screen.
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HOW TO TAKE A PHOTO OF THE MEMBER
The Coordinator can take a photo of the member if: 1) there is no photo of the
member, 2) the member’s display photo needs to be updated, or 3) the Coordinator
cannot identify the member in his display picture.
Step 1: In Member Information page, tap on the pencil icon at the lower right of
the picture.
JUAN
Figure 25.0 – Pencil Icon
Upon taking the member’s photo, the application displays a confirmation

message (See Figure 26.0).
Figure 26.0 – Upload Photo Confirmation Message
Step 2: Tap on the button to change the member’s photo. The application
displays a confirmation message (See Figure 27.0).
Figure 27.0 – Successfully Uploaded Confirmation Message
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HOW TO VIEW THE DEPENDENTS OF THE MEMBER
If the member has dependents under his account, the list of dependents is
displayed upon clicking the Dependents button in the member information page.
Step 1: To view the list of dependents in Member Information page, tap on the
button.
Figure 28.0 – View Dependents
Note: The list of dependents are collapsible.
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HOW TO REQUEST FOR A CONSULTATION
The member, through the Coordinator, can request various Out-Patient requests
such as Consultation.
Step 1: From the Member’s Information page, tap on the button.

The application displays Out-Patient menu.
Step 2: Tap on the Consultation icon. The application displays Consultation screen.
Figure 30.0 – Request for Consultation Screen
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Step 3: Tap on the doctor field to select a doctor. The application displays the list
of doctors accredited to the hospital where the tablet is registered. A
doctor can be searched by name or by specialization in the search textbox.
Figure 31.0 – List of Doctors (Name)
Figure 32.0 – List of Doctors (Specialization)
Step 4: Tap on the doctor from the displayed list. The application displays the
selected doctor in the doctor field.
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Figure 33.0 – Request for Consultation Form with Selected Doctor
Step 5: Enter the patient’s reason for consultation in the Reason for Consult field.
Figure 34.0 – Request for Consultation form with inputted reason for consult
enable the Request button.
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Step 7: Tap on the button. The application displays a confirmation
message.
Figure 35.0 – Submit Out-Patient Consultation Confirmation Message
Step 8: Tap on the button to confirm. The application displays the
Consultation request form. Otherwise, tap on the button to cancel the

request.
Figure 36.0 – Consultation Request Form
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Note: Tap the to save a PDF file of the Approval Request.
Figure 37.0 – Download Form alert box
Note: A prompt will be displayed informing the Coordinator that there is already an
existing Approval Request or the member if the Member or Coordinator have
made a request for the same hospital but with a different doctor. The
Coordinator can choose to proceed with the request or not based on the
response of the member (See Figure 38.0). If there is a request that has the
same details, a prompt will be displayed informing the Coordinator that
he/she cannot create a request that has the same details (See Figure 39.0).
Figure 38.0 –Existing request confirmation message
Figure 39.0 – Duplicate request error message
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HOW TO REQUEST FOR A MATERNITY CONSULTATION
The member, through the Coordinator, can request various Out-Patient requests
such as Maternity Consultation.
Step 1: From the Member’s Information page, tap on the

button. The application displays Out-Patient menu.
Figure 41.0 – Request for Maternity Consultation Screen
Step 2: Tap on the Maternity Consultation icon. The application displays Maternity
Consultation screen.
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Note: If the member requesting for the Maternity Consultation is a male or female
but has no maternity benefit, an error message is displayed (See Figure 42.0
and Figure 43.0).
Figure 42.0 – If the member requesting for the Maternity Consultation is a male.
Figure 43.0 – No Maternity benefit error message
Step 3: Tap on the doctor field to select a doctor. The application displays the list
of doctors accredited to the hospital where the tablet is registered. A
doctor can be searched by name or by specialization in the search textbox.
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Step 4: Tap on the doctor from the displayed list. The application displays the
selected doctor in the doctor field.
Figure 46.0 – Request for Maternity Consultation Form with Selected Doctor
Step 5: Enter the patient’s reason for the consultation in the Reason for Consult
field.
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Figure 47.0 – Request for Maternity Consultation form with inputted reason for consult

message.
Figure 48.0 – Submit Out-Patient Maternity Consultation Confirmation Message

Maternity Consultation request form. Otherwise, tap on
the button to cancel the request.
Note: Tap the to save a PDF file of the Approval Request .
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Figure 50.0 – Maternity Consultation Request Form
Note: A prompt will be displayed informing the Coordinator that there is already an
existing Approval request for the member if the Member or Coordinator have
made a request for the same hospital but with a different doctor. The
Coordinator can choose to proceed with the request or not based on the
response of the member (See Figure 51.0). If there is a request that has the same
details, a prompt will be displayed informing the Coordinator that he/she
cannot create a request with the same details (See Figure 52.0).
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Figure 51.0 – Existing request confirmation message
Figure 52.0 – Duplicate request error message
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HOW TO REQUEST FOR AN APPROVAL OF BASIC TEST
The member, through the Coordinator, can have various Out-Patient requests
such as Basic Test.
Step 1: From the Member’s Information page, tap on the
button. The application displays Out-Patient

menu.
Step 2: Tap the Basic Tests button. The application displays the Request for
Basic Tests screen.
Figure 54.0 – Request for Basic Tests Screen
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Step 3: Tap on the requesting doctor field to select a doctor by name or by
specialization. The application displays the list of doctors accredited to the
hospital where the tablet is registered.
Note: If the price does not match the actual price, the price should be edited. To
change the price, tap on the icon to display the Change Price form. Input the
Price then tap on the button to confirm.

Otherwise, tap on the button to cancel the
changes.
Figure 55.0 – Change Price form

message.
Figure 56.0 – Submit Out-Patient Basic Test Confirmation Message
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Basic Test Request form. Otherwise, tap on the button to

cancel the request.
Figure 57.0 – Basic Test Request Form
Note: Tap the to save a PDF file of the Approval Request.
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HOW TO REQUEST FOR AN APPROVAL OF OTHER TEST
such as Other Test.
Step 2: Tap the Other Tests button. The application displays the Request for
Other Tests screen.
Figure 60.0 – Request for Other Tests Screen
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Step 3: Tap on the requesting doctor field to select a doctor. The application displays
the list of doctors accredited to the hospital where the tablet is registered. A doctor
can be searched by name or by specialization in the search textbox.
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Figure 63.0 – Request for Other Test form with selected Doctor
Step 4: Tap on the primary diagnosis field to display the list of primary diagnosis. A
diagnosis can also be searched by typing a diagnosis name in the search
bar.
Figure 64.0 – List of Primary Diagnosis
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Figure 65.0 – List of Primary Diagnosis (Filtered)
Figure 66.0 – Request for Other Test Form with selected Primary Diagnosis
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Step 5: Tap on the diagnostic test field to display the list of tests. Select the diagnostic
test/s for the primary diagnosis by tapping on the checkbox beside the
diagnostic test name. Additional diagnosis can be added by tapping the ‘Add
More’ label on top of the diagnostic test field. A diagnostic test can be
removed by tapping on the icon.
Figure 67.0 – List of Diagnostic Tests
Figure 68.0 – List of Diagnostic Tests (Filtered)
Figure 69.0 – Request for Other Test form with selected test for primary diagnosis
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Step 6: Tap on the other diagnosis field to select diagnoses from the list of other
diagnosis. A diagnosis can also be searched by typing a diagnosis name in the
search bar.
Figure 70.0 – List of Other Diagnosis
Figure 71.0 – List of Other Diagnosis (Filtered)
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Figure72.0 – Request for Other Test form with selected Other Diagnosis
Step 7: Tap on the diagnostic test field to display the list of tests. Select the diagnostic
test/s for the other diagnosis by tapping on the checkbox beside the
diagnostic test name. Additional diagnosis can be added by tapping the ‘Add
More’ button below the diagnostic test field. A diagnostic test can be
removed by tapping on the icon.
Figure 73.0 – List of Diagnostic Test for Other Diagnosis
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Figure 74.0 – List of Diagnostic Test for Other Diagnosis (Filtered)
Figure 75.0 – Request for Other Test form with selected test for other diagnosis
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changes.
Figure 76.0 – Change Price

message.
Figure 77.0 – Submit Out-Patient Other Test Confirmation Message
Other Test request form. Otherwise, tap on the button to

cancel the request.
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Figure 78.0 – Other Test Request Form
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HOW TO REQUEST FOR AN APPROVAL FOR PROCEDURES
such as Procedures.
Step 2: Tap the Procedures Done Inside Doctor’s Clinic button. The application
displays the Request for Procedures screen.
Figure 80.0 – Request for Procedures Done Inside the Doctor’s Clinic Screen
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Step 3: Tap on the requesting doctor field to select a doctor. The application displays
the list of doctors accredited to the hospital where the tablet is registered. A doctor
can be searched by name or by specialization in the search textbox.
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Figure 83.0 – Request for Procedure form with selected Doctor
Step 4: Tap on the primary diagnosis field to display the list of primary diagnosis. A
diagnosis can also be searched by typing a diagnosis name in the search
bar.
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Figure 86.0 – Request for Procedures Form with selected Primary Diagnosis
Step 5: Tap on Add Clinic Procedure field to display the list of procedures. Select the
procedure/s for the primary diagnosis by tapping on the checkbox beside the
procedure name. Additional procedure can be added by tapping the ‘Add
Clinic Procedure’ button. A procedure can be removed by tapping on the
icon.
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Figure 87.0 – List of Procedures
Figure 88.0 – Request for Procedure form with selected procedure for primary diagnosis
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changes.
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Figure 90.0 – Request for Procedure form with inputted clinic remarks
Step 6: Input the remarks for the procedure in the Clinic Procedure remarks field.

message.
Figure 91.0 – Submit Out-Patient Other Test Confirmation Message
Procedures Done Inside the Doctors Clinic form. Otherwise, tap on the
button to cancel the request.
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Figure 92.0 – Procedure Request Form
HOW TO ADMIT IN-PATIENT

The Coordinator can admit MediCard members through the use of the
Coordinator app.
Step 1: From the Member’s Information page, tap to display the

In-Patient admission form.
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Figure 93.0 – In-Patient Admission Form
Step 2: Tap on the attending physician field to select the patient’s attending
physician/doctor. The application displays the list of doctors accredited to
the hospital where the tablet is registered. A doctor can be searched by
name or by specialization in the search textbox.
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Figure 96.0 – In-Patient Admission form with selected Attending Physician
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Step 3: Tap on the admitting diagnosis field to display the list of primary diagnosis. A
diagnosis can also be searched by typing a diagnosis name in the search bar.
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Figure 99.0 – In-patient admission form with selected admitting Diagnosis
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Step 4: Tap the “Room Plan Availed” to display the list of room plans available. A room
plan can be filtered by typing the search parameter in the search textbox
Figure 100.0 – List of Room Plans
Figure 101.0 – List of Room Plans (Filtered)
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Figure 102.0 – In-patient admission form with the selected Room Plan
Step 5: Tap the “Room Category” field to display the list of room categories. A
room category can be filtered by typing the search parameters in the
search textbox.
Figure 103.0 – List of Room Categories
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Figure 104.0 – List of Room Categories (Filtered)
Figure 105.0 – In-patient admission form with selected Room Category
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Step 6: Tap the Room Number field to input the Room Number
Figure 106.0 – In-patient admission form with inputted Room Numb
Step 7: Tap the “date and time admitted” fields to select the date and time when the
patient was admitted
Figure 107.0 – In-patient admission form with selected date and time admitted
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Step 8: Mark the “I have validated this request with the member” checkbox to enable
the Request button.
Step 9: Tap on the button. The application displays a confirmation message.
Figure 108.0 – Submit In-Patient Admission Form Confirmation Message
Report form. Otherwise, tap on the button to cancel the

request.
Figure 109.0 – In-Patient Admission Report Form
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Note: On next search of the member, the IN-PATIENT button becomes UPDATE IN-
PATIENT and the Coordinator can edit the In-patient details of the member by
tapping the button.
HOW TO UPDATE IN-PATIENT

The Coordinator, through the app, can update the In-Patient details of the
member, provided that the member is currently admitted to the hospital where the
tablet is assigned.
Step 1: From the Member’s Information page, tap

to display the Update In-Patient form.
Figure 110.0 – Update In-Patient Form
Note: The Admission Details in the left side of the screen is not editable.
Step 2: Tap on the procedure field to display the list of procedures. Select the
procedure/s by tapping on the checkbox beside the procedure name.
Additional procedure can be added by tapping the ‘Add More’ label below
the procedure field. A procedure can be removed by tapping on the
icon.
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Figure 111.0 – List of Procedures
Figure 112.0 – Updated In-patient form with selected Procedure
change the price, tap on the icon to edit the price to display the Change Price
form. Input the Price then tap on the button to confirm.
Otherwise, tap on the button to cancel the changes.
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Step 3: Tap on the attending physician field to select the patient’s attending
physician/doctor. The application displays the list of doctors accredited to
the hospital where the tablet is registered. A doctor can be searched by
name or by specialization in the search textbox.
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Figure 116.0 – Update In-Patient form with selected Attending Physician
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Step 4: Tap on the other diagnosis field to display the list of other diagnosis. A
diagnosis can also be searched by typing a diagnosis name in the search bar.
Figure 117.0 – List of Other Diagnosis
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Figure 118.0 – List of Other Diagnosis (Filtered)
Figure 119.0 – In-patient admission form with selected Primary Diagnosis
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Step 5: Tap the Other Services field to display the list of other services. Services can
be searched by typing the search parameter in the search textbox. To select
multiple services, mark the checkbox beside the service name.
Figure 120.0 – List of Other Services
Figure 121.0 – List of Other Services (Filtered)
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Figure 122.0 – Update In-patient form with the selected Other Service
Step 6: Tap the Remarks/Prescription field to input remarks/prescription.
Figure 123.0 – Update In-patient form with inputted remarks/prescription
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Step 7: Tap the Attachment field to select the image file of the prescription.
Figure 124.0 – Update In-patient form with the filename of the selected attachments
the Update button.
Step 9: Tap on the ‘Update’ button. The application displays a confirmation message.
Figure 125.0 – Submit In-Patient Admission Form Confirmation Message
Step 10: Tap on the button to confirm. The application will update the
in-patient record of the patient, and the Coordinator will be redirected to
the Search Member screen. Otherwise, tap on the button to

cancel the request.
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Note: If the Coordinator selects a discharge date and discharge time (Figure 126.0),
the update button becomes ‘Discharged’ and once tapped, the patient will be
tagged as ‘Discharged’.
Figure 126.0 – In-patient admission form with selected discharge date and time
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HOW TO DO ER ADMISSION
The Coordinator or hospital staff can admit patients through the use of the
Coordinator app.
Step 1: From the Member’s Information page, tap to display the ER

admission form.
Figure 127.0 – ER Admission form
Step 2: Tap the ‘Reason for Emergency’ field to input the reason for ER admission.
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Coordinator’s App
v2)
Figure 128.0 – ER Admission form with the inputted reason for emergency
Step 3: Tap the Date and Time admitted fields to select the date and time when the
patient was admitted to ER.
Figure 129.0 – ER Admission form with the selected date and time of ER admission
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Coordinator’s App
v2)
the Request button.
Step 5: Tap on the button. The application displays a confirmation message.
Figure 130.0 – Submit ER Admission Form Confirmation Message
Report form. Otherwise, tap on the button to cancel the

request.
Figure 131.0 – ER Admission Report form
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Coordinator’s App
v2)
Note: The Coordinator will be able to discharge the patient to either Out-Patient, In-
Patient, or discharge from the hospital upon searching again for the member
through the search member feature (Figure 132.0).
Figure 132.0 – Discharge options
HOW TO VIEW THE APPROVAL REQUESTS

Step 1: From the Member’s Information screen, the list of the member’s requests
under the Approval requests panel
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Coordinator’s App
v2)
Figure 133.0 – List of Members Approval Requests
Step 2: From the list of requests, tap a request. The screen will be redirected to the
details of the tapped request.
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Coordinator’s App
v2)
Figure 134.0 – Request Details of the tapped Approval request
Note: The Coordinator can download a PDF file of the Approval by tapping on the
‘Download Form’ button.
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Coordinator’s App
v2)
HOW TO LOGOUT
Step 1: In the Home Screen, tap on the button. The

application displays a confirmation message.
TEST HOSPITAL
Figure 135.0 – Logout
Step 2: Tap on the button to logout. Otherwise, tap on the button to

return to the Home Screen.
TROUBLESHOOTING
APPLICATION STOPS RESPONDING

If your application is completely unresponsive, do the following steps below to
restart the application:
Step 1: Tap on the Menu button at the lower left side of the tablet.
Menu button
Figure 136.0 – Tablet
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Coordinator’s App
v2)
Step 2: Tap the button to close the application.
Figure 137.0 – MACE Application
Step 3: In tablet’s menu, tap on the icon to launch the application.
UPDATING LIST OF DOCTORS

Do the following steps below to reload the list of doctors:
Step 1: In the Home Screen, tap on the button. The

application displays a confirmation message.
TEST HOSPITAL
Figure 138.0 – Logout
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Coordinator’s App
v2)
Step 2: Tap on the button to logout. Otherwise, tap on the button to
return to the Home Screen.
Step 3: In tablet’s menu, tap on the icon to launch the application
Step 4: In Login page, enter the Username and its corresponding Password
Figure 139.0 – Login Page
Step 5: Tap on the button to reload the list of doctors. The

application displays the Home Screen.
Figure 140.0 – Home Screen
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Coordinator’s App
v2)
Note: If the credentials do not match, an error message is displayed (See Figure
141.0). Please call MediCard’s Provider Relations Department for details.
Figure 141.0 – Invalid Username/Password error message
Page | 80

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BASIC USER INTERFACE ELEMENTS

Figure 1.0 – Sample Navigation Bar

JUAN DELA CRUZ

Figure 3.0 – Sample Text View

 A Button runs a specific command or confirms an action.

Figure 4.0 – Sample Button

 A Dropdown List displays a list of values.

Figure 5.0 – Sample Dropdown List

Figure 6.0 – Sample Checkbox

Figure 7.0 – Sample Alert Message

[1] TEST HOSPITAL

Figure 8.0 – Home Screen Page

[2] My Account – Displays the account information of the currently logged in

[3] Logout – Signs out the logged in user

[5] MediCard ID number – Field for the member ID

[6] Date of Birth – Field for the birthdate of the member

[8] Scan QR Code – Scans the QR code of the member

[1] Back – Goes back to Home Screen page

[2] Pencil Icon – Takes new photo of the member

[3] Dependents – Displays list of dependents, if any

[4] In-Patient – Displays In-Patient information if member is currently admitted

[6] OUT-PATIENT – Directs to Out-Patient Menu

[7] IN-PATIENT – Directs to In-Patient form

[8] ER – Directs to ER form

Figure 10.0 – Out-Patient Menu

The Out Patient contains the menu to access Consultation, Maternity

[1] Consultation – Directs to Consultation Form

[2] Maternity Consultation – Directs to Maternity Consultation Form

[3] Basic Tests – Directs to Basic Tests Form

[4] Other Tests – Directs to Other Tests Form

[5] Procedures Done Inside Doctor’s Clinic – Directs to Procedure Form

Step 1: In tablet’s menu, tap on the icon to launch the application

Figure 11.0 – Login Page

Figure 12.0 – Home Screen

Figure 13.0 – Invalid Username/Password error message

HOW TO MANUALLY SEARCH FOR A MEMBER

Figure 14.0 – Member Manual Search

Figure 15.0 – Member Information Page

Figure 16.0 – Invalid Member ID/Birthday error message

Figure 17.0 – Member has been locked prompt

If member’s membership is cancelled Patient is no longer a MediCard member

If member is resigned Patient is no longer a MediCard member

If member has no Out-Patient access Member has no Out-Patient access to this

If member has no In-Patient access Member has no In-Patient access to this

If member has no access to the Member has no access to this

Figure 18.0 – Scan QR code

If the Coordinator chooses to Skip the verification process:

Figure 19.0 – Skip Verification Page

Figure 20.0 – Skip Verification Confirmation Message

Step 3: Tap on the button to view the Waiver screen.

Figure 21.0 – Waiver screen

Step 5: Tap on the button to view the Member’s Information

If Coordinator Verifies the Member On the 1st or 2nd Visit:

Step 1: In Verification page, choose the type of Identification Card

Figure 22.0 – Choose Identification Card Type

Step 2: Input the ID Number

Figure 23.0 – Input ID Number

Step 3: Tap on to proceed to the Waiver screen.

Figure 24.0 – Waiver Form.