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INSTALLATION NOTES

PHAST TM
& SAFETI TM

Taking hazard and risk analysis one step further

These installation notes apply to:


Phast Lite 8.0, Phast 8.0,
Safeti Lite 8.0, Safeti 8.0,
Safeti-NL 8.0

Version: 8.0
Date: November 2017
Reference to part of this report which may lead to misinterpretation is not permissible.

Date: November 2017

Prepared by: DNV GL - Software

© DNV GL AS. All rights reserved

This publication or parts thereof may not be reproduced or transmitted in any form or by any means,
including copying or recording, without the prior written consent of DNV GL AS
Table of contents
1 WHAT’S IN THIS SHIPMENT ............................................................................................. 3
1.1 Warning for Safeti Users only ......................................................................................................................... 3
1.2 Single-File Installer ............................................................................................................................................. 3
1.3 DVD ......................................................................................................................................................................... 3

2 SYSTEM REQUIREMENTS ................................................................................................. 8


2.1 RECOMMENDED PROCESSOR SPEED AND MEMORY .......................................................................... 8
2.2 HARD DISK REQUIREMENTS........................................................................................................................... 8

3 DETAILS OF THE INSTALLATION PROCESS ........................................................................ 9


3.1 THE MAIN INSTALLATION STAGES .............................................................................................................. 9
3.2 DO I NEED TO OBTAIN A LICENCE IN ORDER TO RUN 8.0? .............................................................16

4 SETTING UP A LICENCE ................................................................................................. 16


4.1 REQUEST A LICENCE FILE ............................................................................................................................... 17
4.2 IMPORTING A LICENCE FILE ......................................................................................................................... 20
4.3 SETTING A WINDOWS SERVICE FOR CONCURRENT LICENCES .......................................................21

5 SHARED ADMINISTRATION FILES ................................................................................... 25


5.1 VARIOUS ADMINISTRATION FILES CONFIGURATIONS ...................................................................... 26
5.2 USE OF THE STANDARD ADMINISTRATION FILE .................................................................................. 26
5.3 SHARED ADMINISTRATION FILES............................................................................................................... 26
5.4 STANDARD CONFIGURATION ..................................................................................................................... 27
5.5 COPYING THE STANDARD ADMINISTRATION FILE TO THE SHARED FOLDER .......................... 27
5.6 SET THE APPLICATION TO USE THE SHARED ADMINISTRATION FILES ....................................... 28
5.7 HOW TO RESTORE THE ORIGINAL STANDARD ADMINISTRATION FILES.................................... 30

6 SILENT INSTALLATION .................................................................................................. 31

7 REMOVING THE APPLICATION ........................................................................................ 31


7.1 STEPS TO FOLLOW FOR UNINSTALLING VERSION 8.0 ........................................................................31

8 KNOWN ISSUES ........................................................................................................... 32


8.1 INSTALLATION OF OLDER VERSIONS ....................................................................................................... 32
8.2 VERSION 6.531 INCOMPATIBILITY .............................................................................................................. 33
8.3 VERSION 6.54 AND 6.6 INCOMPATIBILITY .............................................................................................. 33
8.4 INSTALLATION LOCATION ........................................................................................................................... 33
8.5 INSTALLATION TIMEOUT .............................................................................................................................. 33

| INSTALLATION NOTES | version 8.0 | Page i


8.6 FILE PERMISSIONS AND USER RIGHTS ..................................................................................................... 34
8.7 INSTALLATION WHILST THE USER IS NOT CONNECTED TO THE ORGANISATION NETWORK
35
8.8 VIRTUALISATION .............................................................................................................................................. 35
8.9 USB SECURITY KEY INSERTED BEFORE VERSION 8.0 IS INSTALLED ............................................... 36
8.10 REBOOT REQUIRED ON WINDOWS 10 AFTER THE INSTALLATION ............................................... 36
8.11 WINDOWS 8 AND 8.1, WINDOWS 10 AND LATER VERSIONS ISSUES ........................................... 36

| INSTALLATION NOTES | version 8.0 | Page ii


These application installation notes apply to version 8.0 of Phast Lite,
Phast, Safeti Lite, Safeti, Safeti-NL, Safeti Offshore and Safeti Offshore
Viewer and the extensions 3D Explosions and Multi-components.
1 WHAT’S IN THIS SHIPMENT

This shipment includes the following:

 The product is released either as a single-file setup.exe or on a DVD with the installation files
for version 8.0 of the application, Licence Manager and related documentation. If you have
downloaded the release from the Internet as a zip file, please treat the unzipped file as the
DVD.
 Depending on your status as a new or existing user, and your agreement concerning
hardware and software licensing, there may be a USB security key (sometimes called a
dongle) included in this shipment which will need inserting to the USB port of your PC.
If anything is missing from your package please contact your local sales and support office, the
contact details of which are shown on the DVD and on the last page of this document or DNV GL -
Software Support (Software.Support@dnvgl.com).

1.1 Warning for Safeti Users only


Safeti 7.21 will not work on the same machine as Safeti 8.0. If you wish to continue using Safeti 7.n,
you must replace Safeti 7.21 with Safeti 7.22 BEFORE installing Safeti 8.0. See the following table:

Compatible with Safeti version?

Safeti Version 6.7 7.2 7.21 7.22

8.0 Yes No No Yes

1.2 Single-File Installer

The single-file setup.exe is issued for ease of distribution for example to reduce the size of the
download.

1.3 DVD

This section gives a brief overview of the contents of the DVD for reference. You should read the
description of the installation process in the section Details of the Installation Process before you start
to install the program.

| INSTALLATION NOTES | version 8.0 | Page 3


home.html file
This file is located at the top level of the DVD folder structure. It opens a
browser (or menu) screen which allows you to select the programs to
install, and view the documentation. This is described in more detail in
the section Details of the Installation Process.

The other main contents of the DVD are in five folders. The folders are
described below, in alphabetical order.
Documentation
Several types of documentation are supplied and organised into folders
on the DVD. All release related documents are in this Documentation
folder. Technical documentation is in the Technical_Reference sub-
folders.
Licence_Manager
The DVD also contains the installation file for the Licence Manager. You do not have to use this file if
you are installing the application, since the Licence Manager file set is installed as part of the main
application installation.

The only situation in which you may want to install the Licence Manager is to set up concurrent
licensing for the application on a network server without installing the application itself.
Main_Installation
For version 8.0, there is a single setup program that allows you to install the application. This specific
setup program also installs all the supporting files (e.g. third-party components such as Intergraph
Geomedia Object 6.1.5, etc.) and add-ons (Multi-components and 3D Explosions).
Resources
The .html files retrieve their images from this folder.

1.3.2 HOME PAGE


As soon as the disk of version 8.0 is inserted into your DVD drive, the following page should appear.
If not, please browse to the DVD drive and open the file home.html.

| INSTALLATION NOTES | version 8.0 | Page 4


From the Home page you can access the Quick Start, Installation, Documentation and Contact pages
by clicking on the buttons on the blue menu bar below the top picture. You can also go online to see
the training calendar or contact DNV GL - Software Support (Software.Support@dnvgl.com).

| INSTALLATION NOTES | version 8.0 | Page 5


Quick Start Page
The Quick Start page offers a quick access to
the installation by providing a highly simplified
view of the release notes, installation notes
and a direct access to the installation.

If you are new to version 8.0 it is highly


suggested, you read the release and
installation notes first.

Installation Page
The installation page details the various
installation options.

| INSTALLATION NOTES | version 8.0 | Page 6


Documentation Page
The documentation page provides links to the
Release Notes, Installation Notes and
Technical Documentation.

Reading the Installation Notes before starting


the installation is recommended.

Contact Page
The contact page has links to the DNV
Software website pages, support email and
DNV Software office details.

1.3.3 FROM A DOWNLOAD


For Phast and Safeti, several download options are available from the DNV GL - Software download
website:

 Main installation: This corresponds to the folders Main_installation and Documentation on the
DVD as described above. The file is named Safeti_Phast_8_0_0.zip and it must be unzipped
locally prior to any installation.
 Licence Manager installation: This corresponds to the folder Licence_Manager on the DVD as
described above. The file is named Safeti_Phast_8_0_0_Licence_Manager.zip and it must be
unzipped locally prior to any installation.
Safeti-NL has been provided to your main Safeti-NL representative within RIVM. Please contact
Safeti-NL Helpdesk (safeti-nl@rivm.nl) for assistance.
Running the installation within the unzip tool may cause installation failure.

The next section gives detailed instructions for installing the program, and you should read these
instructions before you start the installation process.

| INSTALLATION NOTES | version 8.0 | Page 7


2 SYSTEM REQUIREMENTS

The recommended specification for version 8.0 is as follows:

Operating Windows7 SP1, Windows 8, Windows 8.1 and Windows 10 (32- or 64-bit
system version).

Windows 8, 8.1 and Windows 10 with latest Windows Updates and


Windows Security patches.

Internet Browser IE 7.0x or later. This does not have to be set as your default browser, but
you must have at least this version installed to run the program.

Display 1024x768 resolution or higher, 1920x1080 (recommended)

Screen colour 65536 (16-bit) and higher


depth

CPU 32-bit or 64-bit CPU from Intel or AMD (for example Intel Core2 Duo)

Media DVD-ROM drive or internet connection

Pointing device MS Mouse or compatible

Microsoft Excel Phast, Safeti Lite, Safeti and Safeti-NL: require Excel only if using import
from and export to Excel

Safeti Offshore: requires Excel

Microsoft Access Safeti Offshore: requires Access

No Citrix, Microsoft, Oracle VirtualBox, VMware virtualisation tools, e.g. XP mode on Windows7, are
supported.

2.1 RECOMMENDED PROCESSOR SPEED AND MEMORY

Recommended and (Minimum) CPU Recommended and (Minimum Spare) Memory

Intel i5 2.5 GHz (Intel Core2 Duo 2.2


8GB (2GB)
GHz)

Minimum values are based on acceptable behaviour. Depending on your needs you may consider
selecting a more powerful machine. Though not recommended, earlier processors may perform
acceptably for certain tasks provided they have a processor speed enabling comparable performance
to the newer chips specified above. (E.g. Pentium D 3.2 GHz)

2.2 HARD DISK REQUIREMENTS

The application consumes up to 3.5 GB of free disk space on a standard Windows 7 SP1 machine.
Depending on your system, the amount of disk space required may be smaller or larger.

| INSTALLATION NOTES | version 8.0 | Page 8


While running the application, many more gigabytes of free disk space may be needed to
successfully run calculations and produce reports.

3 DETAILS OF THE INSTALLATION PROCESS


In order to install the program, you must have administration rights for the machine. Contact your
System Administrator to check whether you have administration rights, or to obtain these rights.

However, the application does not require the users to have any administration rights. It is
recommended that users are part of the standard Windows Normal User Group while running the
application.

To avoid installation failures and before starting the installation, there are several issues to be aware
of. These are listed in the next section and refer to sections detailed later in this document. The
remaining part details the installation stages.

Things to be aware of

There are several issues which users and administrators should be aware of before installing version
8.0 of the application:

 Warning for Safeti Users only


 Windows 8 and 8.1, Windows 10 and later versions issues
 Reboot required on Windows 10 after the installation
 Installation of older Phast versions
 Version 6.531 incompatibility
 Version 6.54 and 6.6 incompatibility
 Installation location
 Installation timeout
 File Permissions and User Rights
 Installation whilst the User is not connected to the Organisation Network
 Virtualisation
 USB Security Key inserted before the application is installed
See the section Known Issues for more information on the above subjects. Before running the
installation, it is recommended you read the Known Issues section.

3.1 THE MAIN INSTALLATION STAGES

This section describes the stages in the installation after clicking on the main installation link from the
installation page, the file Main_Installation\setup.exe from the DVD or media or on the distributed
single-file setup.exe.

The dialogs below may look slightly different on your system depending on the operating system and

| INSTALLATION NOTES | version 8.0 | Page 9


localization (e.g. English, Chinese, Spanish, etc.).

Setup.exe purpose
The program setup.exe checks your system, starts to install any pre-requisites (required third-
party components) not already on the machine and finally runs the version 8.0 of the main
installation. A failure to run setup.exe and proceed directly to the main installation will result in
an installation failure.

Your system may already have some of the third-party components installed; in this case, this
installation step will not be performed. Some systems may require a reboot during the pre-
requisite installation phase. In this case reboot when prompted (the installation process will
continue as soon the PC has rebooted and the same user has logged in.

The following steps are for a system running an English 64-bit Windows 7 Professional N
version with no additional software and took 15 minutes to run through on a machine with Intel
i7 3.5GHz and 8GB RAM.

Main installation on Windows 8 and later

In order to install version 8.0 on Windows 8 and later a step described in the section Windows 8
and 8.1, Windows 10 and later versions issues is required before the main installation is started.

Start the installation

For security reasons, some browsers do not permit executable files to be started from the
browser.

In that case, please follow the process on the left. Otherwise follow the steps below.

Start the installation process by double- Start the installation process by clicking on
clicking on the setup.exe file installation link in the Installation tab from
your Internet Browser
Depending on your setting the file may be
displayed as setup (without the file extension Some browsers do not allow the run of
.exe). executable from the page for security reason.
If that happens, the option described on the
left must be chosen.

| INSTALLATION NOTES | version 8.0 | Page 10


Security Warning from double-clicking on the Security Warning from clicking on the link
file Setup (Setup.exe) from File Explorer Main Installation

This step may take several minutes and may


not occur on some operating systems.

| INSTALLATION NOTES | version 8.0 | Page 11


If prompted, accept to run this software by clicking on Run.

These messages may not be displayed on your system depending on your operating system
settings.

Selection of the Installation Language


Currently only English, Chinese and Spanish
are provided.

Note: This selection does not configure the


language displays from the application. This is
done through the application itself.

Setup.exe will start the installation of each third-party component in order. The system may
prompt you to reboot and some security warning messages may appear on Windows Vista,
Windows 7 and later versions on the operating system security level setting. On some
operating systems the whole process takes up to 30 minutes.

Pre-Requisites to Install
Depending on the system, more or fewer
items may be listed in the dialog.

Click on Install to proceed.

Note 1: If all the items were already installed,


this step will be skipped and please proceed to
Start of the Installation
Note 2: The listed pre-requisites may vary
depending on your system.

User Account Control Prompt


In Windows Vista, Windows 7 and later
versions, any installation step must be
approved. Failure to click Yes within 90
seconds will lead to an installation failure as
described in the section Known Issues.

Click on Yes to continue with the pre-requisite

| INSTALLATION NOTES | version 8.0 | Page 12


installation.

Note: if you were prompted to reboot, when


the installation restarts after rebooting, you
will also get this message. In this case please
click on Yes.

Pre-Requisites Installations
There is no need for any interaction. Clicking
on Cancel would abort and reverse the
current pre-requisite installation and the
overall installation will be aborted.

Reboot Prompt
Some installation steps force a reboot.

Note 1: When the machine is running again,


please log in as the same user in order for
setup to restart for the remaining steps which
may be some more pre-requisites (see above
for the relevant steps) or for the main
installation (described below).

Note 2: several reboots may be necessary on


some operating systems before the full install
is done.

Click on Yes to reboot.

After all pre-requisites are installed, the main installation will automatically start.

Start of the Main Installation


First the Windows Installer copies the
installation file locally.

| INSTALLATION NOTES | version 8.0 | Page 13


Welcome Dialog
The first dialog tells you that the main
installation is preparing for the installation
process. It calculates space requirements,
whether the operating system is supported
and if the pre-requisites exist; this step may
take several seconds. The section Known
Issues mentions some of the messages raised
at this stage.

When the preparation is complete, the Next >


button will become enabled, and you must
click on this to proceed to the next stage of
the installation.

License Agreement Dialog


The next dialog contains the licence
agreement. You must read it and register your
acceptance of the agreement by selecting the
option I accept the terms in the license
agreement. You can select and copy the text
and paste it into a word-processing program
or Notepad in order to save it into a file,
alternatively print it out by clicking on Print if
you want a hard copy.

Once you have clicked on the “I accept…”


option, the Next > button will become
enabled, and you can proceed to the next
stage.

Selection of the products to install (Safeti and


Phast only)
This dialog appears during the Phast and
Safeti installation and allows users to select the
products they want to install.

 If you have a Phast licence, please select Phast


8.0 (and unselect Safeti 8.0 and Phast 8.0).

 If you have a Safeti 8.0, please select Safeti 8.0


and Phast 8.0 (and unselect Phast 8.0).

| INSTALLATION NOTES | version 8.0 | Page 14


How to select the products to install (Phast
and Safeti 8.0 only)
Click on the relevant dropdown button to
select or unselect the product (other options
are probably not relevant to you).

Note: At least one product must be selected


for installation.

When ready, click on Next > button to


proceed to the next step.

Ready to Install the Program


Click on Install to start the installation.

User Account Control Prompt


On Windows Vista, Windows 7 and later
versions, any installation step must be
approved. Failure to click Yes within 90
seconds will lead to installation failure as
described in the section Known Issues.

Click on Yes to continue with the installation.

Installation Progress Dialog


During the installation, a dialog with a
progress bar is displayed. If you must abort
the installation, please click on Cancel.

| INSTALLATION NOTES | version 8.0 | Page 15


Completed Dialog
The last screen in the installation tells you that
the process is complete. Check that the text
explicitly says “successfully installed”. The
Completed dialog looks very similar in case of
installation failure (see for example the section
Installation timeout).

Click on Finish to close the dialog.

3.2 DO I NEED TO OBTAIN A LICENCE IN ORDER TO RUN 8.0?

Licences for version 6.7 of Phast Micro, Phast, Phast Risk, Safeti Micro, Safeti and earlier versions are
not compatible with those required for version 8.0. Unless you, or someone in your organisation,
have already requested a licence valid for the computer, you will need a new licence.

The application has been improved and will assist you in setting up a licence. The next section details the
various licensing steps that are required to activate the application.

4 SETTING UP A LICENCE
Any licences from versions of the application prior to 7.0 are not compatible with version 8.0. You (or
the System Administrator) must obtain a licence file for version 8.0, as described in the next section.

You will not need to request a licence file if:

1. You already have a valid licence of version 8.0 for Phast Lite or Phast and any extensions you
wish to use. (E.g. Multi-component and 3D Explosions. Or:
2. The Licensing has already been set up by the System Administrator
 Some types of licence1 are specific to a machine and all licensing is handled locally on that
machine. If you have arranged with DNV GL - Software to use this type of licence, you
would normally set up the licensing yourself on your machine.
 Other types of licence are specific to a Security Key (sometimes called a dongle) that can
be moved between machines, or are handled by a network server and not by the
individual machines that are running the application. For these types of licence the System
Administrator may handle the process of obtaining the licence file from DNV GL -
Software, and then making the file available to users of the application.

1
Licence types are Floating (sometimes called Concurrent), Standalone and Security Key. Floating and Standalone
licences are called Network licences in this document and they require specific setting as described in the section
Setting a Windows Service. A Network licence file contains the line “VENDOR dnvslm”.
| INSTALLATION NOTES | version 8.0 | Page 16
The process of requesting a licence file is described in the next section.

If you are going to use a file supplied by your System Administrator, you can omit the stage of
requesting a licence file and proceed immediately to the final stage: running the application to
import the licence file.

4.1 REQUEST A LICENCE FILE

The following process is a simplified version of a normal licence request process for Windows 7. The
process for other operating systems may vary. You do not need any specific user rights to perform it.

Start the application


To start version 8.0, click on the Windows Start
button highlighted, click on All Programs,
proceed to DNV GL - Software, expand the
version 8.0 folders of the application and click
on the application shortcut.

NOTE 1: The application shortcut for Phast


(and Phast Lite) is under Phast 8.0 folder, for
Safeti (and Safeti Lite) is under Safeti 8.0, for
Safeti Offshore it is under Safeti Offshore 8.0
and for Safeti-NL it is under Safeti-NL 8.0
folder

NOTE 2: To request Phast Licences you must


start Phast. Likewise, for Safeti Licences you
must start Safeti and for Safeti-NL you must
start Safeti-NL.

NOTE 3: the following steps are for Phast


licences, requesting Safeti or Safeti-NL
Licences have similar steps.

Request a Licence
If you already have a licence file, please move
further down to the next section Importing a
licence file.

Otherwise click on the “Request a licence”


button.

| INSTALLATION NOTES | version 8.0 | Page 17


Specify Required Licences
A new dialog will open with the option of
selecting the Licences required.

Please tick the licence(s) required from the list.

Please note that the options available depends


on the product installed and the started
application.

View Configuration Details (Optional)


The configuration details can be viewed by
clicking on the Configuration Details button.

The details will list the host name of the PC


and the Ethernet MAC address along with
other information relating to network devices
or other installed components.

Send Request and Save Request to Disk


Once you have selected the required licences
there are two options available depending on
how you intend to send the licence details.
You can either email the request or save the
request to disk and send it later.

| INSTALLATION NOTES | version 8.0 | Page 18


Save Request to Disk
If you are unable to email, then you can
choose to Save request to disk and this will
save the Configuration Details to a local folder
or drive. This can then be transferred or
processed at a later date.

NOTE: Before, clicking on Save, please record


the file name and location for future reference.

Emailing the Licence Request


Depending on your selected option, do not
forget to email the request to DNV GL -
Software Support
(Software.Support@dnvgl.com). For Safeti-NL,
the request must be sent to Safeti-NL
Helpdesk (safetinl@rivm.nl)

Close the Dialogs and Wait for the Licence to


Arrive

| INSTALLATION NOTES | version 8.0 | Page 19


4.2 IMPORTING A LICENCE FILE

If Necessary Start the application


To start version 8.0, click on the Windows Start
button highlighted, click on All Programs,
proceed to DNV GL - Software, expand the
version 8.0 folders of the application and click
on the application shortcut.

NOTE 1: The application shortcut for Phast


(and Phast Lite) is under Phast 8.0 folder, for
Safeti (and Safeti Lite) is under Safeti 8.0 and
for Safeti Offshore it is under Safeti Offshore
8.0.

NOTE 2: To import Phast Licences you must


start Phast. Likewise, for Safeti Licences you
must start Safeti.

NOTE 3: the following steps are for Phast


licences, requesting Safeti Licences have
similar stepsit is under Safeti Offshore 8.0.

Importing a Licence
To import a licence please click on Import a
licence file

Browse to a Licence File


Then browse to the licence file and click Open
to import.

| INSTALLATION NOTES | version 8.0 | Page 20


Close the Dialogs

Restart the application (Optional)


If the licence is valid for this computer, the
application should start without prompting for
a licence. If not, please contact DNV GL -
Software Support for advice
(Software.Support@dnvgl.com). For Safeti-NL,
the request must be sent to Safeti-NL
Helpdesk (safetinl@rivm.nl)

4.3 SETTING A WINDOWS SERVICE FOR CONCURRENT


LICENCES

In order to run Flexera’s LMTools, you must have administration rights for the machine. Contact your
System Administrator to check whether you have administration rights, or to obtain these rights.

This step is only necessary for Network1 licences and generally made on a server and not on a user’s PC.

You should not perform the following steps if your licence is a Security Key or Standalone licence.

| INSTALLATION NOTES | version 8.0 | Page 21


IMPORTANT NOTE: The Licence Manager is installed from a separate installer. Please look at the
install.html file from the DVD for details. A specific installation notes document is also included. The
section assumes the Licence Manager is installed.

Start the Advanced Tool: LMTools


Depending on your operating system,
LMTools is available from

32 bit OS:
C:\Program Files\DNV\FLEXlm\Utils
64 bit OS:
C:\Program Files (x86)\DNV\FLEXlm\Utils
If you have run Licence Manager Installer, a
shortcut is created in the Start Programs as
shown on the right.

LMTools from Flexera Software (formerly


Macrovision)
Select Configuration Using Services

If there are any services in the list, please


contact DNV GL - Software Support for advice.
(Software.Support@dnvgl.com). For Safeti-NL,
the request must be sent to Safeti-NL
Helpdesk (safetinl@rivm.nl)

Click on the tab Config Services in order to


enter the service details

| INSTALLATION NOTES | version 8.0 | Page 22


Define the Licensing Service Name
Either:

 Select from the dropdown list


RMS_LICENCE_service or
 Type RMS_LICENCE_service if the
name does not exist (please note the
British spelling).

Click on the first button Browse in order to


specify the location of the lmgrd.exe file

Select Application lmgrd File Location


The application lmgrd file (sometimes
displayed as lmgrd.exe) is in

32-bit OS
C:\Program Files\DNV\FLEXlm\Bin
64-bit OS
C:\Program Files (x86)\DNV\FLEXlm\Bin

Click on Open to select the lmgrd file and


return to LMTools.

Specify the Licence File Location


 Select and copy from the field “path to the
lmgrd file” entered from the previous step
 Paste it into the field “Path to the licence
file”
 Replace Bin\lmgrd.exe with Licences (please
note the British spelling)
Note: Clicking on Browse is not recommended
as browse can only select a file not a path.

| INSTALLATION NOTES | version 8.0 | Page 23


Select the Service Activation
 Tick-mark Use Services
 Tick-mark Start Server at Power Up
Click on Save Service to create the service

Accept to Save the Settings


Click on Yes to save the settings

Start the Service


 Click on the tab Start/Stop/Reread
 Select the service RMS_LICENCE_service
Click on Start Server to start the service

Check the Service Status


Check whether the service started successfully.
If not please double-check the service settings
made in this section.

 Otherwise your system is configured


for managing the licence.

 In case of failure, please contact DNV


GL - Software Support for advice.
(Software.Support@dnvgl.com). For
Safeti-NL, the request must be sent to
Safeti-NL Helpdesk (safetinl@rivm.nl)

Click on the top right button to exit from


LMTools.

| INSTALLATION NOTES | version 8.0 | Page 24


Optional Additional Check
Most of the time, LMTools reports a successful
start. However, the related processes may fail
due to various reasons (such as an invalid
licence file or conflicting service setting). It
may take a minute for all the processes to be
active.

It is worth checking that all processes are


running using Windows Task Manager.

Three processes should be running as shown


on the right in the tab Processes:

 Two lmgrd.exes and

 One dnvslm.exe
If dnvslm.exe does not appear after a minute,
please contact DNV GL - Software Support.
(Software.Support@dnvgl.com). For Safeti-NL,
the request must be sent to Safeti-NL
Helpdesk (safetinl@rivm.nl)

Click on the top right button to exit from Task


Manager.

5 SHARED ADMINISTRATION FILES


This section explains the specific configurations that may be necessary based on your standard,
project needs or practices.

Prior versions provided a standalone installation for the Administration Files. This option was not
flexible enough for some customers’ needs. Version 8.0 supports various alternatives.

There are typically three types of files:

1. Supporting files: These files should not be changed.


2. Parameter files: Changing them may allow user to select non-standard parameter values such
as the specific local atmospheric pressure.
3. Material files: Some material data may need to be changed to reflect your organisation’s
specific or agreed values (e.g. for the constituents of a mixture).
Changing from the standard configuration requires a common location (typically a network folder)
and a specific setting to inform version 8.0 where the files are located.

The default Administration Files location is C:\ProgramData\DNVGL\Safeti_Phast_8_0_0\Admin on

| INSTALLATION NOTES | version 8.0 | Page 25


Windows 7 and later versions (on older systems this is
C:\Documents and Settings\All users\AppData\DNVGL\Safeti_Phast_8_0_0\Admin).

5.1 VARIOUS ADMINISTRATION FILES CONFIGURATIONS

The main installation includes the Administration Files. However based on your standards, project
needs and practices the default location for these files may not be appropriate.

The following sections details two main types of administration files settings.

5.2 USE OF THE STANDARD ADMINISTRATION FILE

This setting is already implemented, there is nothing to change, the application can be used
immediately after it has been installed and licenced. If any of these Administration Files should be
transferred to another machine, the copy has to be made manually. There is no control over any edit
if the user knows the Administrator password.

5.3 SHARED ADMINISTRATION FILES

This setting requires specific actions (described later in this section) and a simple change of the
application’s configuration on each PC that needs to share these common files.

This setting can enforce corporate standards as every user of the application will share the same
parameter and material data.

This type of setting also allows the Administration Files to be specific to a project.

Depending on the file permissions, e.g. set by IT engineers or knowledgeable people, only a specific
person or group of people may be allowed to change these files even if the user knows the
Administrator password.

However, depending on the method used to share the files, a disconnected PC may prevent the
application from working. Several methods are listed below:

1. Shared folder: Administration files are copied to the shared folder which may have restricted
write permission. The machine running version 8.0 must be connected to these administration
files during the application and administrator tools execution. This is not a good option if
some users must run the application offline i.e. not connected to the organisation network.
2. Synchronised folder: The administration files are located on the network and as soon as the
user’s machine is connected to the network any updated administration file is synchronised.
This can be a two-way synchronisation or most probably one way (typically from the shared
location to the local machine). The Administration Files location on the local machine can be
the default location (in this case no specific application’s configuration is necessary). This
option allows the user machine to be disconnected from the corporate network.
Describing how to configure a file synchronisation tool is outside the scope of this document,
please refer to your software or ask your IT Helpdesk for assistance.

| INSTALLATION NOTES | version 8.0 | Page 26


3. Deployed Administration Files: IT use deployment technology to push updates to local user’s
machines. This can be an option if shared folder and synchronisation are not valid options. As
getting IT involvement may be hard to push the update, this method is probably acceptable if
the corporate-controlled files are rarely changed. The deployed Administration Files location
on the local machine can be the default location (in this case no specific application’s
configuration step is necessary).
The following table offers a summary of the various options:

Option Appropriate for Specific setting

Standard The Administration Files used are Changes must be manually copied
configuration local to the machine and any to other machines
changes do not have to be spread
to other machines running version
8.0

Project-based files The Administration Files should be User, knowledgeable user or IT may
specific to a project and several be able to configure the application
projects may be running in parallel to use the relevant Administration
file set.

Corporate- Only one set of Administration Files IT configures the application to use
controlled files must be used throughout the the approved shared folder through
organisation. deployment technology.

The remaining sections described the specific setting for each of the above options and how to set a
shared folder.

5.4 STANDARD CONFIGURATION

The application has already been configured to use this option. No changes have to be made and the
application can be run immediately.

Project-based files and Corporate-controlled files Configurations

The configuration is done in two main steps:

1. Copy the Standard Administration Files to the shared folder


2. Configure the application to use the shared Administration Files

5.5 COPYING THE STANDARD ADMINISTRATION FILE TO THE


SHARED FOLDER

Both project-based and corporate-controlled administration files must have a defined network folder.
Defining, creating a shared folder and drive mapping are outside the scope of this document (please
ask your IT Helpdesk for assistance).

This document assumes the shared folder is mapped as P:\. Please adjust the remaining steps to
| INSTALLATION NOTES | version 8.0 | Page 27
match your specific environment.

The standard location of the default Administration Files is:


%ProgramData%\DNVGL\Safeti_Phast_8_0_0\Admin
In the case of a special operating system configuration another location may have been used, please
ask your IT Helpdesk for help.

Note: %ProgramData% (C:\Documents and Settings\All users\AppData on Vista and


C:\ProgramData on Windows 7 and later versions) is a hidden folder.

The new folder’s location may vary, dependent on your own IT policies and preferences, but a
sensible name may help to maintain and identify it. It is suggested that the sub-path
Safeti_Phast_8_0_0\Admin is kept. For project-based versions the use of a specific project share or
sub-path is recommended like ProjectNNN\Safeti_Phast_8_0_0\Admin. In the following example
the shared drive letter is P: (for Projects) which is a specific share for ProjectNNN.

The DOS commands are for a standard English Windows 7 installation:


MKDIR P:\Safeti_Phast_8_0_0\Admin
COPY %ProgramData%\DNVGL\Safeti_Phast_8_0_0\Admin P:\Safeti_Phast_8_0_0\Admin

Additional folder/file settings may be required to control who can edit these files. Please use file
properties or ask your IT Helpdesk for assistance.

5.6 SET THE APPLICATION TO USE THE SHARED


ADMINISTRATION FILES

This step is to inform version 8.0 to use the shared Administration Files location instead of the
| INSTALLATION NOTES | version 8.0 | Page 28
standard path.

This step is not necessary if the files are synchronised and deployed to the default location.

When the application starts, it reads the file PhastPreferences.xml in the standard Administrator Files
location for the actual location. The file PhastPreferences.xml is in:

 Windows 7 and later versions: C:\ProgramData\DNVGL\Safeti_Phast_8_0_0\Admin


 Older OS:
C:\Documents and Settings\All users\AppData\DNVGL\Safeti_Phast_8_0_0\Admin
In the case of a special operating system configuration another location may have been used, please
ask your IT Helpdesk for help.

Note: C:\Documents and Settings\All users\AppData on Vista and C:\ProgramData on Windows 7


and later versions are hidden folders.

To specify a non-standard location that is to state the shared folder for version 8.0 of the application,
the file PhastPreferences.xml is edited and the non-standard location of the shared Administration
Files inserted in between the highlighted property <admin-folder></admin-folder> (the property
may have been replaced by <admin-folder />, in this case you must replace it with its expended
string <admin-folder></admin-folder> before editing the property as described below):

In our example, the property in the file


C:\ProgramData\DNVGL\Safeti_Phast_8_0_0\Admin\PhastPreferences.xml content will become
(as shown in the picture below):
<admin-folder>P:\Safeti_Phast_8_0_0</admin-folder>

For enforced corporate-controlled Administration Files, the file PhastParameters.xml can be deployed
from the corporate IT system (SMS, Active directory, etc.).

For project-based Administration Files, a person or a group of people or even any project team
member can edit the file to specify the location of the project-based Administration Files.

As soon as the application or any Admin Tools (Admin Parameters and Admin Materials) is restarted,
| INSTALLATION NOTES | version 8.0 | Page 29
the new location will be used and this can be checked from the output pane as shown below:

5.7 HOW TO RESTORE THE ORIGINAL STANDARD


ADMINISTRATION FILES

Restoring the administration files to their original version including the location of the Administration
Files is done by copying the files in the References\Admin folder from the application folder to the
standard administration files location.

By default, the application folder is for:

 32-bit operating system: C:\Program Files\DNVGL\Safeti_Phast_8_0_0


 64-bit operating system: C:\Program Files (x86)\DNVGL\Safeti_Phast_8_0_0
The Standard Administration Files location is:

 Windows 7 and later versions: C:\ProgramData\DNVGL\Safeti_Phast_8_0_0\Admin


 Older OS:
C:\Documents and Settings\All users\AppData\DNVGL\Safeti_Phast_8_0_0\Admin
It is highly recommended that the files in the Standard Administration Files location are backed up
before overwriting them.

First, if the common Administration Files were deployed or synchronised (for details, see the section
Shared Administration Files in this document), the method for sharing must be undone; for example
the synchronisation method must be stopped.

For a standard 64-bit Windows 7, the two commands are (where the COPY command is over one
single line, is shown on the screen dump image below):
ATTRIB -R "C:\ProgramData\DNVGL\Safeti_Phast_8_0_0\Admin\*.*"
COPY /Y "C:\Program Files (x86)\DNVGL\Safeti_Phast_8_0_0\References\Admin" "%ProgramDat
a%\DNVGL\Safeti_Phast_8_0_0\Admin"

| INSTALLATION NOTES | version 8.0 | Page 30


As soon as the application or any Admin Tools (Admin Parameters and Admin Materials) is restarted,
the default location will be used and this can be checked from the output pane as shown below:

6 SILENT INSTALLATION
For deployment in a corporate environment, it is possible to install the application in silent mode. In
any case, the command must be “run as administrator”.

To install the application in silent mode, run Main_installation\setup.exe with the following
parameters.

setup.exe /s /w /l1033 /v" /passive"

The additional parameter for /l (the letter ell, not the digit one) can be 1033 (English), 1034 (Spanish)
and 2052 (Chinese).

The exact details on the process, technology and the command to use are outside the scope of this
document. From a standard DOS script the typical command could be:

start /wait setup.exe /s /w /l1033 /v" /passive"

7 REMOVING THE APPLICATION


Should it be necessary to uninstall version 8.0, the uninstallation must be performed in the correct
order, to avoid possible problems when re-installing version 8.0 of the application, or installing other
versions of the application on the same computer.

The aim of this section is to list the steps required to perform a clean uninstallation of version 8.0.
These steps are for a standard Windows 7 installation. Other operating systems may vary.

7.1 STEPS TO FOLLOW FOR UNINSTALLING VERSION 8.0

It is highly recommended that users seek the help of their IT administrator in performing the
following procedures since some steps may damage the user’s computer. Do not hesitate to contact
DNV GL - Software Support (Software.Support@dnvgl.com) for further advice. For Safeti-NL, the
| INSTALLATION NOTES | version 8.0 | Page 31
request must be sent to Safeti-NL Helpdesk (safetinl@rivm.nl)

1. In the Windows Start menu launch the Control Panel and choose Uninstall a program (called
Add or Remove Programs on Vista).

2. Remove “Phast & Safeti 8.0”


3. Remove “DNV GL GMO Add-in” (for PC with old versions of the application, the name is
“DNVS GMO Add-in”).
4. Remove “Geomedia Objects”
5. Close the Uninstall a program window
6. In Windows explorer find the folder “C:\Program Files (x86)\Geomedia Objects” on 64-bit
OS (“C:\Program Files\Geomedia Objects” on 32-bit OS) and delete it if the folder exists.
7. The following steps must be performed by a knowledgeable software professional (like an IT
engineer) as the registry editor tool can damage the machine. It is only necessary if another
version of Geomedia Objects from Intergraph needs to be installed (like the one included in
an old version of the application such as Phast 6.531).
a. Start the registry editor
b. Delete the following three entries from the registry if any of them exists:
HKEY_CURRENT_USER\Software\Intergraph\Application\Geomedia Objects
HKEY_LOCAL_MACHINE\SOFTWARE\Intergraph\Applications\Geomedia
Objects_06.01
HKEY_LOCAL_MACHINE\SOFTWARE\Intergraph\Geomedia Objects
c. In the registry editor, browse to the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Intergraph\Applications\DefaultJCache

If the key value is set to “Geomedia Objects_06.01”, then delete this key

8 KNOWN ISSUES

8.1 INSTALLATION OF OLDER VERSIONS

The installation of old versions must be done sequentially from the oldest to the newest. Failing to
follow this principle may prevent further installations and/or uninstallations and render currently
working versions unusable.

If version 8.0 is installed and you need to use Phast 6.6 which is not installed, you must uninstall
version 8.0 and all its pre-requisites first, if necessary uninstall version 6.7, before installing version
6.6, then if necessary 6.7 and finally version 8.0. It is recommended to reboot when prompted, after
the uninstallations of versions 7 and 6.7.

It might be quicker to obtain another PC without versions 6.7 and 8.0 being installed.

| INSTALLATION NOTES | version 8.0 | Page 32


8.2 VERSION 6.531 INCOMPATIBILITY

Phast and Safeti 6.531 use Intergraph Geomedia 4.2 which is not compatible with later versions of the
application, including version 8.0.

It is essential that Phast 6.531 and early versions are uninstalled before starting to install version 8.0.
Alternatively, using a PC without version 6.531 would allow old studies to be run from their original
application.

8.3 VERSION 6.54 AND 6.6 INCOMPATIBILITY

Version 8.0 upgrades Intergraph Geomedia from 6.1.2 to 6.1.7. Phast, Phast Risk and Safeti-NL 6.54
and 6.6 should benefit from the upgrade as various fixes are included in this new version.

If early versions of the application have not been upgraded to 6.7 or later, Intergraph’s Geomedia
Objects must be uninstalled first. Version 8.0 does not provide an upgrade path to this third-party
product from old versions. Please use Control Panel and Add/Remove Programs (Programs and
features in Windows 7 and later versions) to access the uninstallation option for Intergraph’s
Geomedia Objects 6.1.2.

8.4 INSTALLATION LOCATION

By default the application is installed in “C:\Program Files\DNVGL\Safeti_Phast_8_0_0” on a 32 bit


operating system (or “C:\Program Files (x86)\DNVGL\Safeti_Phast_8_0_0” on a 64 bit operating
system).

Using the Installer, it is possible to specify a different path albeit it is not recommended as the
application expects that its parent folder is “Safeti_Phast_8_0_0”, for example the installation path
D:\Folder\Safeti_Phast_8_0_0 is acceptable whereas D:\Folder or D:\Folder\Safeti_Phast_8_0_0_
would cause the application to fail.

8.5 INSTALLATION TIMEOUT

On Microsoft Vista, Windows 7 and later, each main installation step triggers a security message
similar to:

If this message is not acknowledged by clicking on Yes within 90 seconds, the installation will abort.

| INSTALLATION NOTES | version 8.0 | Page 33


 During the pre-requisite installation, the following message will appear:

Click on OK to continue.
 During the main Installation, if the security warning is not acknowledged by clicking on Yes, the installation
will abort and the following dialog will be displayed. To continue, please click on Finish.

In both cases, you will have to restart the main installation by clicking on setup.exe again (or the main
installation link from the installation page). Then the remaining pre-requisites (required third-party
components) will be installed and the main installation will be called automatically.

8.6 FILE PERMISSIONS AND USER RIGHTS

Version 8.0 requires three types of permissions and rights:

 System “administrator” rights for installing the software. This is a temporary requirement to
allow the user to install the product. The user account can be assigned to an IT person or a
normal user who is given administrator rights for the duration of the installation. When
running the application, the user does not need any administrator rights.
 'Full Access' to 'Authenticated Users' to the Study Folder Files Location, by default
C:\Users\Public\Documents on windows 7 and later versions (C:\Documents and Setting\All
Users\Documents on older operating systems). During the installation, the setup program
sets the Study Folder Files Location correctly. However, if your organization has some special
setting and enforces them, the setting may be overwritten and the application will fail while
processing a study file. Please contact DNV GL - Software Support
| INSTALLATION NOTES | version 8.0 | Page 34
(Software.Support@dnvgl.com) if you experience such a problem. For Safeti-NL, the request
must be sent to Safeti-NL Helpdesk (safetinl@rivm.nl)
 By default, the application’s Admin Files are installed in the “All Users” profile
(C:\ProgramData\DNVGL\Safeti_Phast_8_0_0\Admin\ on Windows7 and more recent
versions and C:\Documents and Settings\All Users\Application
Data\DNVGL\Safeti_Phast_8_0_0\Admin\ on older operating systems), so any user of the
PC can read and write (with an appropriate application’s Administrator password) those files.

8.7 INSTALLATION WHILST THE USER IS NOT CONNECTED TO


THE ORGANISATION NETWORK

Installation may fail if the user is working offline. In this case the installation will produce the following
error or similar message:

There are various workarounds to overcome this issue:

 Connect to your network. If you are at your office, connecting to the missing network
resource by joining your domain/network (plugging in an Ethernet cable or switching on your
wireless connection) or if you are not in the office, using a Virtual Private Network connection
over the internet will overcome the issue.
 In some cases, making offline files available can overcome the issue as it simulates the
presence of the network resource when you are not connected to the network. To switch on
Offline Files capability, start Windows File Explorer and choose the menu item Tools > Folder
Options > Offline Files. Check the box Enable Offline Files.

You can then proceed with the installation. It is advisable to switch the unused offline files
capability off again once version 8.0 is installed if it is not your usual practice.

8.8 VIRTUALISATION

There are several issues with running version 8.0 of the application on a virtualization operating
system (Citrix, VMware, Oracle VirtualBox, Virtual PC, XP Mode under Windows 7, etc.). Version 8.0 is
not supported under any virtualised operating system.

| INSTALLATION NOTES | version 8.0 | Page 35


8.9 USB SECURITY KEY INSERTED BEFORE VERSION 8.0 IS
INSTALLED

If the USB Security Key, sometimes called dongle, is inserted into the USB port before version 8.0 is
installed, this will cause the key not to be recognized. After the installation is completed the USB
Security Key can be inserted into the USB port and it will be automatically recognized by the system.
Failure to follow this process would require the driver currently used by the operating system to be
uninstalled. Please contact DNV GL - Software Support (Software.Support@dnvgl.com) for advice. For
Safeti-NL, the request must be sent to Safeti-NL Helpdesk (safetinl@rivm.nl)

8.10 REBOOT REQUIRED ON WINDOWS 10 AFTER THE


INSTALLATION

If your version of Windows 10 is not up-to-date with the Windows Updates and Security Patches, after
the installation of the software, a reboot is required. Without rebooting the licence cannot be found and a
prompt for licence will always be made and will fail. Users will also be prompted to accept the EULA each
time the software is started. If this prompt reoccurs, a reboot will be required to resolve this issue.

8.11 WINDOWS 8 AND 8.1, WINDOWS 10 AND LATER VERSIONS


ISSUES

You may experience two different issues while installing the software.

 Microsoft .NET 3.5 must be installed manually, it is not installed by default on Windows 8, 8.1,
10 and later versions. .NET 4.0 and later versions do not include .NET 3.5 functionalities.
 On Windows 8 and probably on more recent versions, the installation may fail it the operating
system is not up-to-date with Windows updates and security patches.
The next two sections detail the steps to perform, prior to starting the installation, in order to avoid
these two issues.

8.11.1 Microsoft .NET 3.5

You must be a local administrator account to perform the actions detailed in this section.

It is also assumed that you have good Windows knowledge. If not, please seek advice from your
organisation’s IT Helpdesk.

.NET Framework 3.5 not Installed


By default, .NET Framework 3.5 is not installed on Windows 8 and later versions. However, the main
installation requires .NET Framework 3.5 to be installed before setup.exe is run. You will either need
to download the Framework or use the Windows 8 installation DVD.

| INSTALLATION NOTES | version 8.0 | Page 36


How to Check whether .NET Framework is Installed
Start Control Panel
Click on Settings, Control Panel from the right
pane (depending on your environment,
Control Panel may be accessed elsewhere).

Click on Uninstall a program

Check Whether .NET Framework 3.5 is


Installed
From the Programs and Features dialog, click
on “Turn Windows features on or off”

 Browse the Windows Features list


 Check whether “.NET Framework 3.5”
is installed (ticked), right

In this example, “.NET Framework 3.5” is not


installed (it is un-ticked) and will need to be
installed before version 8.0’s setup.exe is run.
See below.

Installing .NET Framework 3.5 while the Computer is Connected to the


Internet
As the download size is around 60MB, a stable, high speed connection is recommended.

| INSTALLATION NOTES | version 8.0 | Page 37


Go to the Windows Features list

In the Control Panel dialog, click on “Uninstall


a program”

In the Programs and Features dialog, click on


“Turn Windows features on or off”

Expand and tick mark “.NET Framework 3.5”

As shown on the right the sub-features do not


have to be installed

Click on OK to download and install .NET


Framework 3.5 by following the various
dialogs (details are outside the scope of this
document).

When the installation is completed, please close all Windows related to Control Panel. This
concludes the installation of .NET Framework 3.5 by downloading it from the internet.

Version 8.0’s setup.exe can be run now.

Installing .NET Framework 3.5 when the Computer is not Connected to the
Internet
In this case you must have the Windows 8 installation DVD inserted into the DVD drive. You must
also have elevated privileges (like an administrator account).

| INSTALLATION NOTES | version 8.0 | Page 38


“Run as Administrator” cmd.exe (Windows
Command Processor)
Using File Explorer, browse to
C:\windows\System32

Search for cmd.exe (depending on your


settings, .exe may not appear as shown on the
right)

Right-click on the file cmd.exe

Select Run as administrator (you may be


prompted for an administrator account and
password)

Click on Yes if this Standard Security Dialog


Appears

Install .NET Framework 3.5 from the Windows 8 Installation DVD.


From the Windows Command Processor window, type the following line and press enter to
actually run it:

dism /online /enable-feature /featurename:NetFx3 /All /Source:D:\sources\sxs /LimitAccess

where D: is the drive letter for the Windows 8 Installation DVD.

On Completion On Failure

If the operation completed successfully, you In case of failure, please contact your IT
can start the main installation again as department for help or DNV GL - Software
described in the installation section. Support (Software.Support@dnvgl.com) for

| INSTALLATION NOTES | version 8.0 | Page 39


advice. For Safeti-NL, the request must be sent
to Safeti-NL Helpdesk (safetinl@rivm.nl)
.NET Framework 3.5 Installation Message During the Main Installation
If the following dialog appears during the main installation and you are not connected to the
Internet, it is necessary to abort the installation of .NET Framework 3.5, uninstall DNV GL GMO
Add-in, install .NET Framework 3.5 and finally restart the installation of version 8.0 by running
setup.exe. These steps are described below.

If the machine is connected to the Internet, click on “Download and install this feature”. Follow the
steps during the Framework 3.5 installation until its successful completion then proceed to the main
installation as described earlier in this document and disregard the rest of this section.

Prompt to Install .NET Framework 3.5


During the installation of the pre-requisites
DNV GL GMO Add-in you may get the dialog
on the right. .NET Framework 3.5 is not
installed and without it the pre-requisites will
not be installed properly.

Click on Cancel if the machine is not


connected to the Internet and proceed with
the rest of this section

Click on “Download and install this feature”


and follow the installation steps required to
install .NET Framework 3.5 and finally
proceed to the standard installation process as
described earlier in this document in step Pre-
requisites to Install.

Do You Want to Continue the Installation?


If you got this prompt for .NET Framework
2.0 (xxx), please click on No and proceed to
the next step below.

Install .NET Framework 3.5


This step is described in the following sections:

Installing .NET Framework 3.5 when the computer is not connected to the internet

Installing .NET Framework 3.5 while the computer is connected to the internet

Restart the Installation Process from the Beginning


As described in the section Installation Stages.

| INSTALLATION NOTES | version 8.0 | Page 40


8.11.2 Out-of-date operating system

Few pre-requisites may expect specific Windows updates and security patches. For example, the
software requires the update KB2919355 on the initial Windows 8.1 release. In this environment, If the
update not installed, an error will be reported, you must terminate the installation, update your
operating system and then rerun the installer. Listing all cases is outside the scope of this document.

In order to avoid any installation failure, it is strongly suggested you make sure your operating
system is up-to-date with Windows updates and security patches.

A typical error if the operating system is not up-to-date with updates

Please click on OK, exit from the installation when prompted and proceed with the next section.
How to install latest Updates

The Windows updates are made from the Control Panel. Please ask your IT help desk for assistance.
When done, make sure the system has completed the updates by rebooting the PC and proceed with
the installation as described in the installation section.

| INSTALLATION NOTES | version 8.0 | Page 41


ABOUT DNV GL
Driven by our purpose of safeguarding life, property and the environment, DNV GL enables
organizations to advance the safety and sustainability of their business. We provide classification and
technical assurance along with software and independent expert advisory services to the maritime, oil
and gas, and energy industries. We also provide certification services to customers across a wide
range of industries. Operating in more than 100 countries, our 16,000 professionals are dedicated to
helping our customers make the world safer, smarter and greener.

SOFTWARE
DNV GL is the world-leading provider of software for a safer, smarter and greener future in the
energy, process and maritime industries. Our solutions support a variety of business critical activities
including design and engineering, risk assessment, asset integrity and optimization, QHSE, and ship
management. Our worldwide presence facilitates a strong customer focus and efficient sharing of
industry best practice and standards.
| INSTALLATION NOTES | version 8.0 | Page 42