Introduction Organisation and Project Planning 4 The Project Team 100 125 The Project Team The Project Environment Project Scope Verfication 5 The Scope Management Plan 144 148 Scope Change Control Introduction 6 The Work Breakdown Structure The WBS 153 163 Project Estimation Developing the Project Schedule Project Management Software Tools 7 The Project's Schedule and Budget 181 199 Developing the Project Budget Finalizing the Project Schedule and Budget IT Project Risk Mgmt Planning Process 8 The Risk Management Plan Identifying IT Project Risks 207 222 Risk Analysis and Assessment Quality Systems 274 281 10 IT Project Quality Plan The IT Project Quality Plan 283 288 11 Managing Change, Resistance, and Conflict Whole Chapter (Airview) 299 316 Introduction 12 Managing Project Procurementand Outsourcing 324 330 Project Procurement Mgmt Administration Closure 14 The Implementation Plan and Project Closure 368 375 Project Evaluation