Anda di halaman 1dari 86

RS …………………….

IDENTIFIKASI POTENSIAL PELUANG PENINGKATAN PERFO

Dept./Unit/: ___________________ (Dibuat 2 rangkap, satu untuk unit. Co

Date: __________________________________ Dibuat oleh: ______________

Apa masalahnya atau Bagaimana anda mengetahuinya?


No peluang untuk peningkatan
performa? Peluang peningkatan performa?
L PELUANG PENINGKATAN PERFORMANCE / KINERJA

rangkap, satu untuk unit. Copiannya dikirim ke KMKP.)

Dibuat oleh: ________________________________________

Aksi yang akan


Bagaimana hal ini
Apa kemungkinan dilaksanakan, dan siapa
berdampak pada
penyebab? yang bertanggungjawab
perawatan pasien?
menyelesaikan masalah?
QUALITY IMPROVEMENT PROJECT WORKSHEET

PROJECT TITLE : Peningkatan kelengkapan pengisian Asesmen awal medik dalam wa


TEAM LEADER
TEAM MEMBER :

WHO WILL BENEFIT : v PATIENTS ☐FAMILY ☐STAFF

PROBLEM / OPPORTUNITY STATEMENT Kelengkapan pengisian asesmen awal medik dalam waktu 1X24 jam
(WHAT'S WRONG WITH QUALITY ?)

AIM / GOAL : Meningkatkan kelengkapan pengisian Asesmen awal medik pasien


(WHAT ARE WE TRYING TO ACCOMPLISH?)
(TARGET & TIME)

MEASURE : ☐ STRUCTURE ☐ PROCESS ☐ OUTCOME


esmen awal medik dalam waktu 24 jam

medik dalam waktu 1X24 jam hanya 20 %

Asesmen awal medik pasien dalam waktu 1X 24 jam 100% dalam 1 tahun
FLOW CHART
FISHBONE DIAGRAM
Number of Main Causes: 6

‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗ ‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗
Methods Manpower
‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
╗ ╗
╗ ╗
╗ xbbcbbbb ╗ hgljglflflflfhfjl
╗ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ╗ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
╗ ╗
╗ dbdbdb ╗ …………..
╗ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ╗ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
╗ ╗
╗ …………… ╗ …………..
╗ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ╗ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
╝ ╝
╝ ……………. ╝ ……………..
╝ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ╝ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
╝ ╝
╝ …………. ╝ ……………..
╝ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ╝ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
╝ ╝
╝ ……………. ╝ …………
╝ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ╝ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
╝ ╝
‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗ ‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗
Environment Machines
‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
NE DIAGRAM

‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗

‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾



╗ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾


╗ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾


╗ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
problem…?????

╝ ………….
╝ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾

╝ ……………
╝ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾

╝ ………….
╝ ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾

‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗
Material
‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾

###
###
###
###
###
###
Causes

Criteria
Impact on patient 5 5 4 4 3
Reputation 3 4 3 2 2
Acceptance 4 3 5 3 4
Time Needed 2 1 4 1 1
Total Score 14 13 16 10 10

Impact Dampak semakin berat semakin tinggi nilai (5 -1)


Reputasi Reputasi buruk semakin tingi nilai (5-1)
Accept / Dpt
diterima /
dilaksanakan mudah dilaksanakan semakin tinggi nilai (5 -1)
Waktu yg dibutuhkan
waktu singkat semakin tinggi nilai (5-1)
3
2
4
1
0 0 10 0 0 0 0
0
Pareto Analysis

[Brief Project Description]


[Date]

[Chart Title]
25 100%

Cumulative %
Defects

20 80%

15 60%

10 40%

5 20%

[42]
0 0%
Causes [42]

Vital Few Useful Many Labels Cumulative%


Cut Off %
The first 9 Causes cover 84.42% of the Total Defects

Cumulative Percentage Cutoff: 80%


# Causes Defects Cumulative%
1 Less number of experience and special dent 20 13.0%
2 No Policy 18 24.7%
3 Finish patient one by one 16 35.1%
4 Material not available 16 45.5%
5 Short of experience Technicians 14 54.5%
6 Increase Load of Patients 14 63.6%
7 Space for lab not enough. 12 71.4%
8 Low Encouraged Culture 10 77.9%
9 No Computer available to save data 10 84.4%
10 Not Fixed one responsible on waiting list 8 89.6%
11 Patient not came in his appointment 6 93.5%
12 Waiting list not accurate because hand writi 6 97.4%
13 Patient Late more than three times 4 100.0%
100.0%
100.0%

© 2009 Vertex42 LLC Templates by Vertex42.com


ACTION PLAN TOOL

CAUSE WHAT
ACTION 1 sosialisasi….

ACTION 2

ACTION 3

ACTION 4

ACTON 5

ACTION 6

ACTION 7

ACTION 8

ACTION 9
WHO WHEN WHERE
ka bid keperawatan agustus ruang perawatan
Gantt Chart Version 1.7.3

[Project Name]
[Company Name] Today's Date:

roject Lead: ……………………… [Name]


Start Date: 1/2/2012 Monday

[42]

Duration (Days)

% Complete
Task
WBS Tasks Lead Start End
1 sosialisai yayuk 1/2/12 1/31/12 30 0%

1.1 Sub Task level 2 1/2/12 1/6/12 5 0%

1.2 Sub Task level 2 1/7/12 1/11/12 5 0%


1.2.1 Sub Task level 3 1/12/12 1/16/12 5 0%

1.2.2 Sub Task level 3 1/17/12 1/21/12 5 0%

1.3 Sub Task level 2 1/22/12 1/26/12 5 0%

1.4 Sub Task level 2 1/27/12 1/31/12 5 0%

2 Task Category 2 [Name] 1/2/12 1/27/12 26 25%

2.1 Sub Task level 2 1/2/12 1/6/12 5 25%

2.2 Sub Task level 2 1/9/12 1/13/12 5 25%

2.3 Sub Task level 2 1/16/12 1/20/12 5 25%


2.4 Sub Task level 2 1/23/12 1/27/12 5 25%

3 Task Category 3 [Name] 1/2/12 1/28/12 27 50%

3.1 Sub Task level 2 1/2/12 1/7/12 6 50%

3.2 Sub Task level 2 1/9/12 1/14/12 6 50%

3.3 Sub Task level 2 1/16/12 1/21/12 6 50%

3.4 Sub Task level 2 1/23/12 1/28/12 6 50%

4 Task Category 4 [Name] 1/2/12 1/21/12 20 0%

4.1 Sub Task level 2 1/2/12 1/6/12 5 0%


4.2 Sub Task level 2 1/7/12 1/11/12 5 0%

4.3 Sub Task level 2 1/12/12 1/16/12 5 0%

4.4 Sub Task level 2 1/17/12 1/21/12 5 0%

TEMPLATE ROWS: Copy and insert the entire section, or just the specific sub tasks, depending on which level you want to use (formulas are different for diff
1 Task Category 1 1/5/09 1/5/09 1 0%

1.1 Sub Task level 2 1/5/09 1/5/09 1 0%

1.1.1 Level 3 Task 1/5/09 1/5/09 1 0%

1.1.1.1 Level 4 task 1/5/09 1/5/09 1 0%


© 2006-2012 Vertex42 LLC 0

HELP

6/2/2012 Saturday
(vertical red line)

First Day of Week (Mon=2): 2 1/2/2012 1/9/2012


### 1/16/2012
Days Remaining
Days Complete
Working Days

02 - Jan - 12

09 - Jan - 12
22 0 30

5 0 5

3 0 5
3 0 5

4 0 5

4 0 5

3 0 5

20 6 20

5 1 4

5 1 4

5 1 4
5 1 4

20 13 14

5 3 3

5 3 3

5 3 3

5 3 3

15 0 20

5 0 5
3 0 5

3 0 5

4 0 5

u want to use (formulas are different for different WBS levels)


1 0 1

1 0 1

1 0 1

1 0 1
1/17/2012 1/18/2012 1/19/2012 1/20/2012 1/21/2012 1/22/2012 1/23/2012
16 - Jan - 12
1/24/2012 1/25/2012 1/26/2012 1/27/2012 1/28/2012 1/29/2012 1/30/2012
23 - Jan - 12
1/31/2012 2/1/2012 2/2/2012 2/3/2012 2/4/2012 2/5/2012 2/6/2012
30 - Jan - 12
2/7/2012 2/8/2012 2/9/2012 2/10/2012 2/11/2012 2/12/2012 2/13/2012
06 - Feb - 12
2/14/2012 2/15/2012 2/16/2012 2/17/2012 2/18/2012 2/19/2012 2/20/2012
13 - Feb - 12
2/21/2012 2/22/2012 2/23/2012 2/24/2012 2/25/2012 2/26/2012 2/27/2012
20 - Feb - 12
2/28/2012 2/29/2012 3/1/2012 3/2/2012 3/3/2012 3/4/2012 3/5/2012
27 - Feb - 12
3/6/2012 3/7/2012 3/8/2012 3/9/2012 3/10/2012 3/11/2012 3/12/2012
05 - Mar - 12
3/13/2012 3/14/2012 3/15/2012 3/16/2012 3/17/2012 3/18/2012 3/19/2012
12 - Mar - 12
3/20/2012 3/21/2012 3/22/2012 3/23/2012 3/24/2012 3/25/2012 3/26/2012
19 - Mar - 12
3/27/2012 3/28/2012 3/29/2012 3/30/2012 3/31/2012 4/1/2012 4/2/2012
26 - Mar - 12
4/3/2012 4/4/2012 4/5/2012 4/6/2012 4/7/2012 4/8/2012 4/9/2012
02 - Apr - 12
4/10/2012 4/11/2012 4/12/2012 4/13/2012 4/14/2012 4/15/2012 4/16/2012
09 - Apr - 12
4/17/2012 4/18/2012 4/19/2012 4/20/2012 4/21/2012 4/22/2012 4/23/2012
16 - Apr - 12
4/24/2012 4/25/2012 4/26/2012 4/27/2012 4/28/2012 4/29/2012 4/30/2012
23 - Apr - 12
5/1/2012 5/2/2012 5/3/2012 5/4/2012 5/5/2012 5/6/2012 5/7/2012
30 - Apr - 12
5/8/2012 5/9/2012 5/10/2012 5/11/2012 5/12/2012 5/13/2012 5/14/2012
07 - May - 12
5/15/2012 5/16/2012 5/17/2012 5/18/2012 5/19/2012 5/20/2012 5/21/2012
14 - May - 12
5/22/2012 5/23/2012 5/24/2012 5/25/2012 5/26/2012 5/27/2012 5/28/2012
21 - May - 12
5/29/2012 5/30/2012 5/31/2012 6/1/2012 6/2/2012 6/3/2012 6/4/2012
28 - May - 12
6/5/2012 6/6/2012 6/7/2012 6/8/2012 6/9/2012 6/10/2012 6/11/2012
04 - Jun - 12
6/12/2012 6/13/2012 6/14/2012 6/15/2012 6/16/2012 6/17/2012 6/18/2012
11 - Jun - 12
6/19/2012 6/20/2012 6/21/2012 6/22/2012 6/23/2012 6/24/2012 6/25/2012
18 - Jun - 12
6/26/2012 6/27/2012 6/28/2012 6/29/2012 6/30/2012 7/1/2012 7/2/2012
25 - Jun - 12
7/3/2012 7/4/2012 7/5/2012 7/6/2012 7/7/2012 7/8/2012 7/9/2012
02 - Jul - 12
7/10/2012 7/11/2012 7/12/2012 7/13/2012 7/14/2012 7/15/2012 7/16/2012
09 - Jul - 12
7/17/2012 7/18/2012 7/19/2012 7/20/2012 7/21/2012 7/22/2012 7/23/2012
16 - Jul - 12
7/24/2012 7/25/2012 7/26/2012 7/27/2012 7/28/2012 7/29/2012 7/30/2012
23 - Jul - 12
7/31/2012 8/1/2012 8/2/2012 8/3/2012 8/4/2012 8/5/2012 8/6/2012
30 - Jul - 12
8/7/2012 8/8/2012 8/9/2012 8/10/2012 8/11/2012 8/12/2012 8/13/2012
06 - Aug - 12
8/14/2012 8/15/2012 8/16/2012 8/17/2012 8/18/2012 8/19/2012 8/20/2012
13 - Aug - 12
8/21/2012 8/22/2012 8/23/2012 8/24/2012 8/25/2012 8/26/2012
20 - Aug - 12
Graphs of Key Measures Put Your Center Name Here
LATIHAN SOAL ENTRI DATA INDIKATOR

Pengkajian Jumlah Pasien yg


Waktu Pelaporan
Pasien Baru Awal selesai Melakukan
Month % Hasil Kritis < 1
(Denum) dlm wkt 24 j Pemeriksaan
jam
(Num) Kritis

Pemeriksaan Kritis Waktu pelaporan


Jan #N/A
feb #N/A
maret #N/A
april #N/A
mei #N/A
juni #N/A
juli #N/A
agustus #N/A
september #N/A
okt #N/A
nov #N/A
des #N/A
#N/A
#N/A
#N/A
#N/A #DIV/0!
Graphs of Key Measures Put Your Center Name Here

Goal for Goal for


% with Acknow-
Notification ledgement
w/in 1 hr Time

100 60
100 60
100 60
100 60
100 60
100 60
100 60
100 60
100 60
100 60
100 60
100 60
100 60
100 60
100 60
100 60
100 60

Anda mungkin juga menyukai