Margaret Tatum

770-651-5666
Douglasville, Georgia margaret.tatum@dcssga.org

Profile
Determined and passionate Spanish teacher with a desire for continuing education at a post-graduate
level. Caring, driven, dependable employee. Attentive listener, conversational Spanish speaker, and
reliable team member with ambition for success in every aspect of life.

Education
December 2016 University of West Georgia Carrollton, GA
Bachelor of Arts, Spanish

May 2015 University of West Georgia Carrollton, GA

Studied Abroad in Costa Rica

2012-2013 Georgia Highlands College Cartersville, GA

Dual Enrolled, 24 credit hours

2009-2013 Adairsville High School Adairsville, GA

Graduated 6 out of 187

Community Service
Translated parent-teacher conferences
Carrollton Elementary School, 15 hours

Translated Head Start Speech Test

Chattahoochee Head Start Center, 8 hours

Tutored at-risk high school students

Carroll County Juvenile Wellness Court, 15 hours

Music youth group leader

Pleasant Valley Baptist Church, 2011-2013

Work Experience

August 2017-Current Yeager Middle School Douglasville, GA

Spanish Teacher
● Teach Spanish 1 to 6th, 7th, and 8th graders
● Create lesson plans
● Maintain student grades and records
● Assess student progress using standards
● Participate in professional learning activities
● Assist administration in implementing policies and rules
● Attend staff meetings and carry out non ​instructional duties as required or assigned
● Conference with parents regarding student behavioral and academic concerns
December 2016-August 2017 The Coca-Cola Alpharetta, GA
Account Coordinator
● Processed work orders and equipment requests
● Coordinated scheduling with service providers and customers
● Resolved customer issues with equipment and service
● Created new accounts for customers
● Researched existing account information
● Managed requests for beverage equipment
● Researched billing and miscellaneous issues
● Negotiated cost saving equipment substitutes
● Researched and resolve billing issues
● Communicated distribution issues

August 2014-December 2016 The Home Depot Carrollton, GA

Supervisor
● Translated for Spanish speaking customers
● Provided quick, efficient, quality service
● Processed credit card applications
● Completed returns
● Processed special transactions, including phone sales, online orders, and will calls
● Assisted customers in finding products in the store
● Ensured each cashier provided quality customer service to each customer
● Trained new cashiers
● Scheduled timely breaks and lunches for each cashier
● Completed closing and opening duties which included handling large sums of money

May 2014-August 2014 The Flats at 316 Carrollton, GA

Apartment Leasing Consultant
● Conducted tours of property
● Signed leases with new residents
● Handled sensitive information of residents and parents of residents
● Solved problems on property quickly and effectively
● Followed up on completed maintenance requests
● Distributed marketing information about the property
● Worked marketing outreach events
● Maintained a clean professional work environment
● Cleaned old apartments for incoming residents
● Responded to incoming phone calls and emails

March 2013-July 2014 Cracker Barrel Carrollton, GA

Cashier/ Retail Employee
● Handled transactions efficiently
● Addressed guests questions and concerns
● Directed callers to the appropriate call line
● Greeted customers upon entry
● Assisted customers with shopping
● Restocked and reset retail items as needed
● Maintained bathrooms
● Unloaded truck
● Filled in back stock
● Cleaned store when needed