2. Listening: Good communication also includes good listening. Old DLF Colony,
To improve listening start interacting over phone, listen news
Sector -14
and interviews on radio and use other mediums of listening.
Please take care listening has different importance because Next to Ganpati Honda
when you watch a person or interact face to face, you can
understand him/her through body language and lips Gurgaon -122001
movements; but these things are not there when you are
barely listening without watching. Always remember your
client and boss may fire you anytime if you don’t have good
listening or you do not understand what they want; so it is
essential to improve your listening.
While describing day try to include what you did, thought and
discussed. This will surely help you to take your
communication to next level.
So take time before you speak and be clear about what you
want to say.
You have experienced this concept i.e. you learn grammar for
6-7 years in school but that does not make you speak English;
you can improve speaking through speaking only not just by
learning grammar. Moreover you started speaking your
mother tongue long before you went to school or started
learning grammar.
Let me explain the same; first find out the best companies
in your industry or field e.g. accounting, marketing,
research, BPO and so on. Start listening key people or top
management of those field or industry to understand their
philosophy, attitude and mind set so that you can also start
working with that perspective.
– Salient features