Assessment Brief: Business Process Management (BPM917)

Student’s Copy,June 2018 Semester

ASSESSMENT BRIEF
Module Code BPM917

Module Name Business Process Management (BPM)

Sem/Period September 2018

Module Period October 2018

Date Assigned 20th October 2018

Assessment Due Date & Evaluation Similarity / Submission

Components Time Weightage Originality Format
Threshold

20/11/2018 .doc .docx

50% 25%
Report 23:59PM google docs.

Reflection .doc .docx

20/11/2018 20% 20%
Writing google docs.

Presentation .ppt .pptx google

TBD 30%
slides

Lecturer Ms. Aqisa Moosa

Submission of Assignments
ALL assignments must be submitted into the designated folder for submission on Google Classroom.
Exceptions are as stipulated in General Rules Governing Assessments.

1
Assessment Brief: Strategic Human Resource Management (HRM918)

Descriptions of Assessments
Assessment Due Date & Evaluation Similarity Submission
Components Time Weightage Threshold Format

20/11/2018 .doc .docx

Report 50% 25%
23:59PM google docs.

Instructions

Identify an organization and do the followings;

1- Organization’s information
a. Description of the organization
b. Type of business the company is in and the industry in which the company is performing
c. Organization’s vision, mission, values, objectives and strategies
d. Organizational structure/departments/functions and major works

2- Process analysis. Analyse process of one function (example: Human resource) you can choose a sin-
gle function (e.g.: recruitment) processes. Show one single process and its connection with other
functions. Use one of the tools to analyse the process (e.g.: six sigma/SWOT)
a. Write current processes. Describe well.
b. Model current processes (draw diagram by using correct notions(symbols)
c. identify bottlenecks(constraints) and inefficient areas and describe the reasons why you be-
lieve those areas are not efficient.
d. Identify improvements or the important changes require to redesign the processes.

3- Redesign the processes

a. Rewrite the processes with changes and compare new process with old.
b. Model the process by using flow chart diagram. Use proper notions(symbols)
c. Show the connection with other functions
d. Write the impact of new work processes and how the new processes will be a help to add
value to the business.
e. Identify the processes that require automation and describe the reason why it requires auto-
mation. If the existing process is an automatic process, then describe why it requires change
or upgrading.
f. Standardise the process (identify process activity time and resources required to complete the
process

2
Assessment Brief: Strategic Human Resource Management (HRM918)

4- Process implementation plan

a. Describe how you are going to implement the new processes.

i. Training (Training plan for new processes)

ii. Piolet testing or simulation (if required)
iii. Identify processes that will be outsourced and describe why those processes need to
be outsourced.
5- Process performance measures and control plan
a. Align the new process with organizational corporative objectives.
b. Identify new process performance measures based on strategic, cross functional and opera-
tional level.
c. Develop plan describing control measures based on quality, cost, capacity and time.

● Total Marks: 100

● Length: 4500 - 5000 Words (+/- 10%)

3
 Assessment Brief: Business Process Management (BPM917)
Marking Rubric
Criteria
Introduction to the report:
Part one: Organization’s in-
formation
Part two: Process analysis
Student’s Copy, June 2018 Semester
Very poor (0) Poor (1) Average (2) Good (3) Very Good (4) Marks
Not written Written but provides adequate Provided the required Provided all required infor- 5
lacking the re- information but not information in a clear mation comprehensively in a
quired infor- complete and concise manner very precise manner.
mation
Not given or- Incomplete in- Addressed areas of Addressed areas of Addressed areas of information 15
ganization’s in- formation information but in- information and in- and information is provided and
formation. formation is not pro- formation is provided explained well.
vided at adequate at adequate level
level
Not written an- Incomplete Completed all the Addressed all the Addressed all the parts and in- 20
ything in this work parts but lack im- parts and information formation is provided compre-
part. portant information is provided at ade- hensively and done well.
quate level

Part three: process redesign Not written an- Incomplete Completed all the Completed all the Addressed to all the parts and 20
ything in this work parts in this area but parts and adequately written description comprehen-
part. lack information in described sively.
descriptions.

Part four: Process imple- Not presented Poorly pre- Completely pre- Completely presented Completely presented and com- 15
mentation plan the plan sented plan sented but failed to and adequately cov- prehensively explained and in-
cover major areas ered all the necessary formation are provided.
information

Part five: Process perfor- Not presented Poorly pre- Completely pre- Completely presented Completely presented and com- 15
the plan sented sented but failed to and adequately cov- prehensively explained and in-
mance measures and control
cover major areas ered all the necessary formation are provided.
plan
information

Presentation of the report: No standard Basic aspects of The style and the Appropriate styles, Comprehensive use of report 3
Table of contents, page num- format the presentation standard of the and methods are evi- presentation styles
bering, use of language and standards are presentation are ade- denced
word count. adopted quate
Referencing No reference Incomplete refer- not referenced ade- Referencing is adequate Appropriateness of referencing 7
encing quately but not appropriately style and match the referencing
followed the style with the list and source of info.
Total Marks 100

1
Assessment Brief: Business Process Management (BPM917)
Student’s Copy, June 2018 Semester

Assessment Due Date & Evaluation Similarity Submission

Components Time Weightage Threshold Format

.ppt .pptx google

Presentation TBD 30%
slides

Instructions
Present your report based on the process management activity you have done for an organization.
Presentation time will be 10 minutes.

Rubric

Criteria Evidence 5 4 3 2 1

Presentation Skills Clear communication, Confidence & Eye contact

Attractiveness Use of graphics & Attractive way of presenting

Innovation and originality Innovative and original ideas

Presentation content Clear presentation with relevant examples

Interrelation of theories and research
Coherent link of ideas

Critical analysis Ability to critically evaluate

Conclusions / Reflections Summation and practical solutions for challenges

1
Assessment Brief: Strategic Human Resource Management (HRM918)

Assessment Due Date & Evaluation Similarity Submission

Components Time Weightage Threshold Format

Reflection .doc .docx

20/11/2018 20% 20%
Writing google docs.

Instructions
● Length: 1500 - 2500 Words (+/- 10%)

Write a reflection report on the following point

• Discuss about Business Process Management (BPM) in a theoretical perspective. Relate with change management,
information system and project management.

• Discuss about BPM governance with the support of cases from real life issues.

• Describe the importance of aligning organization’s strategic level, management level and operational level pro-
cesses to achieve greater business value. Support with theories and research.

Rubric

Criteria Very poor Poor (1) Average (2) Good (3) Very Good (4) Marks
(0)
Present literature in rela- Weak or no Information at Adequate Good expla- Excellent expla- 15
tion with BPM and its re- information some extent amount of ex- nation and nation with rele-
lated disciplines but poorly pre- planation less not less than vant information
sented than 3 source five source of from not less
of information information than 6 sources
and critically and critically dis-
analyzed cussed.
Discussion of BPM and Weak or no Information at Adequate Good expla- Comprehensive 15
governance information some extent amount of rel- nation and explanation with
but poorly pre- evant infor- use of infor- information from
sented mation. used 2 mation from 5 to 7 sources.
to 3 sources of 3 to 5
information sources.
Aligning the process of Weak or no Shows under- Written about Describe the Comprehen- 15
different level information standing of the alignments and three levels sively discussed
importance of relationships and important about the im-
alignment ate adequate of aligning portance and
level. the process benefits of align-
well ing the process.
Referencing No refer- Incomplete not referenced Referencing Appropriateness 5
ence referencing adequately is adequate of referencing
but not appro- style and match
priately fol- the referencing
lowed the with the list and
style source of info.
Total Marks 50

2
Assessment Brief: Strategic Human Resource Management (HRM918)

General Rules
General Rules Governing Assessments
1. All references must be in APA style in conformance with the standards and guidelines as situplate in the
following website http://www.bibme.org/citation-guide/apa/ . All materials cited must be taken from
credible sources.
2. Plagiarism, copying and cheating may result in your case being referred to the Disciplinary Committee
of the College.
3. The first page of all assignments must be the cover page as made available on the student portal.
4. Written assignment should be as per the style guide made available in the student portal.
5. ALL assignments must be submitted into the designated folder for submission on Google Classroom
UNLESS:-
a. The output of your assignment falls into the following categories
i. Teaching Aid
ii. Portfolio (Physical)
iii. Art Work
iv. Physical Models
v. Posters
vi. Other similar materials
For the above cases students are required to submit a photo of their assignment to the Google
Classroom Folder and handover the physical work to the lecturer as instructed.
6. If an extension on assignment is granted, the approved extension grant number must be stated on the
cover-sheet in the designated box.
7. Evaluation of the assignment will be as stipulated on page 1 of this Module Assessment Brief.
8. All written assignments must confirm to the similarity threshold as stipulated on page 1 of this
assessment brief. Assignments that are found to be beyond the stipulated threshold will be rejected
and students will be required to re-submit accordingly.
9. Avid College Practices ZERO TOLERANCE towards plagiarism and copying. Students found
10. Student must apply for ASSESSMENT EXTENSION with valid reason. The form must be submitted 3
working days prior to the deadline stipulated on page 1. The said form will be made available on the
student portal. Should an extension be granted, you are required to input the grant serial number on
assessment cover page.
11. The college will accept your assignments with a penalty of 5% marks each day for a maximum period

3
Assessment Brief: Strategic Human Resource Management (HRM918)
of 15 days after the deadline as stipulate on page 1 of this brief.
12. Students surpassing 15 days will be required to apply Reassessment Request Form and if approved
will be given a different assignment question to be completed within 15 days and a penalty of capping
the total marks at 50%.
13. Ensure that you meet 80% of the ATTENDANCE to complete each module assessment. Should you
fail to meet the required attendance, you will be barred from the examination and will be required to
remodule. Students will NOT be given individual classes outside the set schedule to cover the
minimum required attendance.
14. If your assessment involves a QUIZ, this will be treated as a mini exam whereby you will be required
to follow general rules of examination. Should you be absent for the Quiz with an acceptable reason,
you are advised to submit the Reassessment Request Form student portal together with
documentary evidence.
15. If your assessment involves PRESENTATION, you will be given a time schedule to attend the
presentation. You are advised to be 10 minutes early for the presentation time, however, if you are
late more than 15 minutes of your allotted time without informing the programme coordinator you will
be required to submit the Reassessment Request Form in the student portal. If you are not able to
attend as allotted, the student must notify the programme coordinator in writing 1 day prior to the
scheduled time slot.

END.

4
Assessment Brief: Strategic Human Resource Management (HRM918)

General Rules Governing Final Examination

1. Punctuality is important, ensure that you report to the examination hall 15 minutes prior to scheduled
commencement of the examinations.
2. When reporting for the final examination you are advised to leave your electronic (including and not
limited to mobile phone, tablets, smartwatches, programmable calculators) at home. However should
you bring any of these items you are required to switch them off, secure them within your bag and
place the bags at the designated areas. The college will not be held liable for any loss of valuables or
theft of personal items being left in the bags.
3. Only the following items are allowed on your designated examination desk;
a. stationary and writing material (no purse or pencil case allowed),
b. scientific calculators (if needed)
c. water bottle
d. national ID / student card.
4. Eating and drinking of any beverage (except for water) is strictly prohibited in the exam hall.
5. Students are not allowed to leave the examination hall until after 60 minutes have lapsed from the
commencement of the examination.
6. Students reporting to examinations after 30 minutes has lapsed from the commencement of the
examination will be denied entry to the hall and subsequently participating in the examination.
7. Upon entering to the exam hall, the only communication allowed is between the invigilator and you are
required to keep the necessary decorum during your communication (upon raising your hand & waiting
for the invigilator to attend you and speak in a soft voice… etc).
8. Only one student will be allowed to go out from the examination at any time, and is required to sign out
and sign in on the designated sheet while leaving and entering the hall.
9. The cover sheet should be filled in BLOCK LETTERS.
10. Students found violating the decorum expected at an examination (includes and not limited to
possession of material that can be used for cheating, communicating or attempting to communicate
with other students whilst the examination is taking place, taking a peak or attempting to take a peak
from the answer script of other students… etc) will be reported to the Disciplinary Committee and
maybe charged with Academic Dishonesty and subsequent penalties should the student be found
guilty.
11. Students are NOT allowed to take out of the examination hall any of the following,
a. Examination Question Paper
b. Answer script or any part of which

5
Assessment Brief: Strategic Human Resource Management (HRM918)
c. Any draft paper provided to you in the exam hall.
12. Follow the instruction from the invigilators read the questions carefully before answering.
13. Should a student fail an examination, you are required to fill Reassessment Request Form and check
for approval prior to the designated resit period.
14. All Resit Examinations will be scheduled during week 2 of the subsequent semesters. Should you fail
to attend this resit examination due to acceptable reasons another resit examination will be scheduled
during the Final Examination period of the subsequent semester.
a. Should you sit and fail for the module during any of the resit examinations you will be required
to Remodule when the module is next offered.
b. If you fail to submit the Reassessment Form within 14 days of the release of Final Examination
results, you will be required to Remodule when the module is next offered.
c. All marks will capped at 50% for the resit attempt
15. After the final tabulation of the marks if a student FAILS to achieve more than 35% of the total, the
student will be required to Remodule when the module is next offered.
16. Should fail to report to the Final Examination as per the schedule you are required to submit the
Reassessment Request Form.
END