SP­T073

Procedimiento Planes de Contingencia /
Rev: A
Contingency Plans Procedure
Page 1 of 10

1. PROPOSITO / PURPOSE

1.1. This procedure describes the action steps to be followed in the event of an utility
manufacturing interruption due to: failure of key equipment, internal emergencies
such as fire or containment spills, failures on computer and/or phone systems,
supplier problems to continue supplying the material, transportation failure,
and/or catastrophic disaster events, in order to continue meeting the customer
requirements as realistically as possible.

2 ALCANCE / SCOPE

2.1 Custom Sensors and Technologies Transportation de México, S.A. de C.V., El

Lago Plant, member of Sensata Technology.

3 RESPONSABILIDAD / RESPONSIBILITY

3.1 Plant Manager is responsible on follow up the implementation of this

procedure.
3.2 IBT Manager, Manufacturing Manager, Maintenance Manager, Materials
Manager and Facilities Manager, are responsible on the implementation of their
respective section of this procedure.

4 REFERENCIAS / REFERENCES
4.1 EMS-035

5 REGISTROS / RECORD
5.1 N/A

6 DEFINICIONES / DEFINITIONS

6.1 N/A

7 PROCEDIMIENTO / PROCEDURE

7.1 Manufacturing Operation

7.1.1 This Contingency / Disaster Plan describes the action steps to be followed
in the event of utility interruption, failure of key equipment, internal
emergencies such as fires or containment spills, computer system failure,
phone system failure, failure of sub-supplier, transportation failures or
should a catastrophic disaster occur.
7.1.2 The intent of this plan is to provide a means to meet customer
requirements as realistically as possible, given to extent of the situation.

Printed copies of this document are for information purposes only and are uncontrolled. Printed copies
are REFERENCE DOCUMENTS after the date of printing. This document was printed on 8/1/2019
Depto: Calidad                                            QF­M1891                                        Rev. 2/19/16
 SP­T073
Procedimiento Planes de Contingencia /
Rev: A
Contingency Plans Procedure
Page 2 of 10

7.1.3 A summary of the preliminary contingency / disaster plan is:

7.1.3.1 To perform initial assessment review magnitude
7.1.3.2 Initiate rapid response
7.1.3.3 Determine and implement interim actions
7.1.3.4 Assess customer impact
7.1.3.5 Notify management
7.1.3.6 Notify affected and /or appropriate customer
7.1.3.7 Notify all suppliers as needed
7.1.3.8 Implement further actions as needed
7.1.3.9 Determine closure of incident with situation review

7.1.4 Primary initial steps

7.1.4.1 The primary initial steps are followed when Management Staff,
and/or Area Group Leader/Facility Manager to become aware of
the situation which may affect SENSATA El Lago (Custom
Sensors & Technologies Transportation de Mexico, S.A. de C.V.)
capabilities of meeting all customer requirements.
7.1.4.2 Detailed primary initial steps are as follows:
 Staff management, Shift managers, Department Managers
and/or Area Group Leader/Facility Manager will conduct an
initial assessment of the situation as rapidly as possible.
 Review the magnitude, extent and severity; key information
such as location, employees involved, potential of spreading
and machines involved.
 Initiate rapid response as appropriate, such as: Sound an
internal alarm, notify local authorities, assemble response
team, shut down appropriate equipment as needed, etc.
 Determine interim actions that address the situation. Actions
such as: Assessing inventory, reactive maintenance, rapid
repair, uses of other or alternative equipment and outside
processing will be considered. Under more extreme
situations, actions such as evacuation of building will take
place.
 Review potential interim action with Plant Management, all
available Shift Managers, Department Managers and Area
Group Leaders and Facility Manager.
 Implement interim actions.
 Assess impact to customer’s required schedule. Review of
interim actions.
 Designated personnel update management as to the status
of implemented actions and status of customer schedules.
Review potential response to customers.

Printed copies of this document are for information purposes only and are uncontrolled. Printed copies
are REFERENCE DOCUMENTS after the date of printing. This document was printed on 8/1/2019
Depto: Calidad                                            QF­M1891                                        Rev. 2/19/16
 SP­T073
Procedimiento Planes de Contingencia /
Rev: A
Contingency Plans Procedure
Page 3 of 10

 The appropriate customer service representatives and/or

Program Manager will contact customer with review of
current situations, such as: interim action results and status
of the situation.
 Management members determine if additional actions are
needed for long term.
 Review the potential long-term actions assessing benefits
and risks.
 Advise all management of long-term actions and status of
current incident.
 Select and implement the long term action.
 Appropriate personnel schedule situation reviews of resolved
incident with affected Shift Manager, Department Managers,
and Area Group Leaders/Facility Manager. Discuss
continuous improvement opportunities.
 Implement continuous improvement opportunities.
 Appropriate personnel contact customer to keep them
abreast to long term action results and/or improvements
executed.
 If interruption is because emergencies related to Fire,
chemical spill, bomb threat, medical emergency or severe
weather; see Procedure “EMS-024” for specific details.

7.1.4.3 Certain specific incidents should consider the following:

7.1.4.3.1 The failure of computer (server) and phone system
(communication)
 Resort to manual methods (hard copy).
 Inventory will need to be tracked by manual methods,
which will be a difficult task, but can be accomplished if
handled accordingly by the appropriate personnel.
 Use of cell phone and e-mail.
 Contact local phone and power system provider.

7.1.4.3.2 Labor Shortage

 Use of alternate labor, external source.
 Use of internal existing cross-trained personnel.
 Training of personnel for those who need it.

7.1.4.3.3 Key Equipment Failure

 To perform preventive maintenance on a regularly basis.
 Key equipment spare part on-hand.

Printed copies of this document are for information purposes only and are uncontrolled. Printed copies
are REFERENCE DOCUMENTS after the date of printing. This document was printed on 8/1/2019
Depto: Calidad                                            QF­M1891                                        Rev. 2/19/16
 SP­T073
Procedimiento Planes de Contingencia /
Rev: A
Contingency Plans Procedure
Page 4 of 10

 Transfer production to another qualified machine or

facility or duplicate the production assembly process at a
difference location. Request customer approval if
necessary.

7.1.4.3.4 Field Failures

 Perform failure analysis at other CST/Sensata Companies

7.1.4.3.5 Failure of Sub-Suppliers

 Raw material receipt protect, vendor maintains inventory
for a 4 to 8 weeks window.
 Move to backup approved sub-supplier. Supplier must be
PPAP approved, if applicable.

7.1.4.3.6 Freight Transportation Failure

 Contact common local carriers

7.1.5 Review equipment and facilities:

7.1.5.1 Coordinate with Facilities Manager, Manufacturing Manager,
Quality Manager, IBT Manager, EH&S Manager and Plant
Manager to review all production areas for damage and other
safety problems.
7.1.5.2 EH&S Manager and Plant Manager must clear facility for access
prior to next steps.
7.1.5.3 Contact SENSATA ONE Tijuana General Manager to provide a
full situation update and determine capabilities from other
SENSATA companies.
7.1.5.4 Review each production line & Fabrication department, Identify
which equipment has been damaged, list in detail. Submit list to
Sr. Management and Program Manager/s.
7.1.5.5 Determine if equipment is in operating condition or damaged
beyond repair. If damaged, review tool crib for replacement
parts. Replace and re-qualify as required.
7.1.5.6 If equipment is in operating condition, relocate to temporary
production site, re-qualify as required.
7.1.5.7 If equipment is damaged beyond repair, the following is a
detailed action plan to follow:
7.1.5.7.1 Critical path Automated Equipment (Unique and/or product
specific) damaged beyond repair:
7.1.5.7.1.1 Kaveen Programming stations (Digital Calibration):
 Contact Electrical Engineering group and submit
number and type of Kaveen boxes, software and
other related equipment for replacement.

Printed copies of this document are for information purposes only and are uncontrolled. Printed copies
are REFERENCE DOCUMENTS after the date of printing. This document was printed on 8/1/2019
Depto: Calidad                                            QF­M1891                                        Rev. 2/19/16
 SP­T073
Procedimiento Planes de Contingencia /
Rev: A
Contingency Plans Procedure
Page 5 of 10

 Notify I.T. of Software requirements and Hardware

(PC) related requirements.
 Notify Manufacturing Engineering of
equipment/tooling requirements, submit requests to
replace
 Order replacement pressure sources from Mensor,
Druck or equivalent device
 Set up production facility with appropriate
resources according to equipment and material
availability.
 End of Line Temperature Test Stations
 Order replacement pressure sources from Mensor
and Druck
 Identify temperature chambers needed for
replacement, procure as needed. Contact
suppliers including Blue M, Thermotron, Baxter
Scientific and Cincinnati.

7.1.5.7.1.2 Laser Welder:

 Contact Trumph Laser Systems; determine if a
Laser welder is available. Find out if another
CST/Sensata Transportation Production site or
Trumph Customer has a similar Laser welding
system, which could be rented for use.
 Submit tooling orders to outside machine shops to
fabricate fixtures/jigs as needed.
 Notify M.I.S. Of Software requirements and
Hardware (PC) related requirements.

7.1.5.7.1.3 Laser Trimming Machines

 Locate ESI or equivalent laser trimming systems
from external supplier
 Submit tooling orders to outside machine shops to
fabricate fixtures/jigs as needed
 Notify M.I.S. Of Software requirements and
Hardware (PC) related requirements.

7.1.5.7.1.3.1 Tunnel and Manual temperature test stations

 Determine if automated temperature testing
systems can be substituted with manual chambers
and stand-alone equipment.

Printed copies of this document are for information purposes only and are uncontrolled. Printed copies
are REFERENCE DOCUMENTS after the date of printing. This document was printed on 8/1/2019
Depto: Calidad                                            QF­M1891                                        Rev. 2/19/16
 SP­T073
Procedimiento Planes de Contingencia /
Rev: A
Contingency Plans Procedure
Page 6 of 10

 Notify M.I.S. Of Software requirements and

Hardware (PC) related requirements.
 Procure temperature chambers from outside
source.
 Submit tooling requests to outside machine shop
to fabricate fixtures/jigs.
 Set up production facility with appropriate
resources according to equipment and material
availability.

7.1.5.7.1.4 Resistance Welders

 Contact Janda to locate replacement resistance
welding equipment
 Submit tooling requests to outside machine shop
to fabricate fixtures/jigs.

7.1.5.7.1.5 Automated Flexline Assembly Stations

 Substitute automated flexline assembly processes
with manual tabletop stations.
 Program Management will contact customer and
notify of temporary deviations
 Set up production facility with appropriate
resources according to equipment and material
availability.

7.1.5.7.1.6 Pneumatic Crimping Stations

 Submit purchase requisitions to replace equipment
 Submit tooling requests to outside machine shop
to fabricate fixtures/jigs.
 Set up production facility with appropriate
resources according to equipment and material
availability.

7.1.5.7.1.7 Reflow ovens

 Maintenance Supervisor to evaluate need to
contact Thousand Oaks site Contact
manufacturers including STI Systems or Sikama
and determine equipment availability, submit
orders.
 Submit tooling requests to outside machine shop
to fabricate fixtures/jigs.

Printed copies of this document are for information purposes only and are uncontrolled. Printed copies
are REFERENCE DOCUMENTS after the date of printing. This document was printed on 8/1/2019
Depto: Calidad                                            QF­M1891                                        Rev. 2/19/16
 SP­T073
Procedimiento Planes de Contingencia /
Rev: A
Contingency Plans Procedure
Page 7 of 10

 Set up production facility with appropriate

resources according to equipment and material
availability.

7.1.5.7.1.8 Automated Date stamping machines

 Substitute automated date code systems with
manual hot stampers, hand engraving or labeling
 Program Management to contact customer and
notify of temporary deviation

7.1.5.7.1.9 Oil Fill Machines

 Substitute automated oil filling process with
manual process
 Submit requests to outside machine shop to make
fixtures/jigs
 Submit orders for vacuum chambers and ovens
 Program Management to contact customer and
notify of temporary deviation
 Set up production facility with appropriate
resources according to equipment and material
availability.

7.1.5.7.1.10 Hot Bar Soldering Machines

 Locate Miyachi Supplier and procure replacement
(off the shelf model).
 Submit tooling orders to outside machine shops to
fabricate fixtures/jigs as needed.
7.1.5.7.1.11 Vibration / Ultrasonic Welding Equipment
 Locate Branson and procure replacement tooling
and ultrasonic Horn stack up.
 Submit tooling orders to outside machine shops to
fabricate fixtures/jigs as needed.

7.1.5.7.1.12 Automatic Joiner

 Substitute automated joining process with manual
process
 Submit requests to vendor/manufacturer
 Program Management to contact customer and
notify of temporary deviation
 Set up production facility with appropriate
resources according to equipment and material
availability.

Printed copies of this document are for information purposes only and are uncontrolled. Printed copies
are REFERENCE DOCUMENTS after the date of printing. This document was printed on 8/1/2019
Depto: Calidad                                            QF­M1891                                        Rev. 2/19/16
 SP­T073
Procedimiento Planes de Contingencia /
Rev: A
Contingency Plans Procedure
Page 8 of 10

7.1.5.7.1.13 Wire bonder

 Notify Palomar tech, request service/equipment to
vendor/manufacturer
 Program Management to contact customer and
notify of temporary deviation or delay
 Set up production facility with appropriate
resources according to equipment and material
availability.

7.1.5.7.1.14 Die placement

 Notify Datacon Besi, request service/equipment to
vendor/manufacturer
 Program Management to contact customer and
notify of temporary deviation or delay
 Set up production facility with appropriate
resources according to equipment and material
availability.

7.1.5.7.2 Generic Equipment, Utilities and other Consumables:

 Compressed Air
 Bottled Gases (Nitrogen, Helium and Argon)
 Chilled Water for Lasers
 Electricity
 Hydraulic Crimping stations
 Air controlled potting dispensers
 Heated curing ovens (Blue M, Baxter Scientific Products,
Cincinnati)
 Thermal Cycling ovens (Same as above)
 E.S.D. equipment (3M)
o Submit orders for all of the above from outside suppliers as
required. Deliver to new production site upon receipt.

7.1.5.7.3 Manual tooling/ fixtures and supplies:

 Table top holding fixtures
 Submit requests to outside machine shops to
fabricate
 Submit internal requests to Automation as required

7.1.5.7.4 Submit purchase requisitions to outside suppliers for the

following materials/supplies:

Printed copies of this document are for information purposes only and are uncontrolled. Printed copies
are REFERENCE DOCUMENTS after the date of printing. This document was printed on 8/1/2019
Depto: Calidad                                            QF­M1891                                        Rev. 2/19/16
 SP­T073
Procedimiento Planes de Contingencia /
Rev: A
Contingency Plans Procedure
Page 9 of 10

 Soldering Stations
 Microscopes
 Cotton swabs
 Acetone
 Finger Cots
 Adhesives
 Potting compounds

7.1.5.7.5 Materials and Customer Requirements:

 Review materials, which are damaged. List in detail, submit list

to Materials Manager.
 Check finished goods for safety stock. Identify immediate
customer requirements. (See E.D.I. report)
 Inform Program Manager and Master Scheduler of immediate
shipping requirements.
 Create recovery plan.

CONTACT LIST FOR EMERGENCIES

NAME EXTENSION MOBILE AREA

IN CASE OF CRITICAL EMERGENCIES NOTIFY TO:

LOCAL EMERGENCY NUMBER (POLICE, AMBULANCE, FIRE DEPARTMENT): 911

Printed copies of this document are for information purposes only and are uncontrolled. Printed copies
are REFERENCE DOCUMENTS after the date of printing. This document was printed on 8/1/2019
Depto: Calidad                                            QF­M1891                                        Rev. 2/19/16
 SP­T073
Procedimiento Planes de Contingencia /
Rev: A
Contingency Plans Procedure
Page 10 of 10

APROBACIONES / APPROVALS
Título / Title Nombre / Name Firma / Signature
Approval available on System
Production Manager Belen Sanchez

Approval available on System

EHS / Security Manager Hector Baltazar
Quality Manager Jose Luis Zavala Approval available on System
Process Engineering Manager Javier Navarro Approval available on System
QMS Supervisor Belinda Jimenez Approval available on System
HR Supervisor Alfredo Gonzalez Approval available on System
IBT Manager Jose Montes/ Francisco Gonzalez Approval available on System
Maintenace Manager Bob Appenzeler Approval available on System
General Manager Jorge Olvera Approval available on System

HISTORIAL DE CAMBIOS / CHANGE HISTORY

Revisión / Fecha / Descripción del cambio / Description of change

Revision Date
A 02/07/17 Nueva creación

Printed copies of this document are for information purposes only and are uncontrolled. Printed copies
are REFERENCE DOCUMENTS after the date of printing. This document was printed on 8/1/2019
Depto: Calidad                                            QF­M1891                                        Rev. 2/19/16