01/2016 – present

Participation in the FIS Performance and Development Appraisal process as directed

by Head of QA & QMS
Design and execute test plans, scenarios, scripts and procedures
Recruitment, staff management and supervision of QA Engineers and testers
Driving process improvements and sharing best practices effectively across the
organisation
Establish & implement clearly defined quality methods for staff to apply
Analyses patterns of defects for projects & communicates findings to facilitate
continual improvement
Involvement with defining quality procedures in conjunction with operating staff &
Regional QA Manager
Dallas, TX
CLIENT FACING QA TEST LEAD
01/2010 – 07/2015
Provide the overall guidance and develop the quality assurance strategy and test
and evaluation master plan (temp) for all phases of development
Manage and lead the testing team in the planning, execution, and reporting of user
acceptance testing activities to ensure that the results of a complex enterprise
software development using a combination of Agile & iterative methodologies
Establish regular checkpoints and testing during the development effort
Manage and lead end-to-end system integration testing (SIT), load testing, and
Section 508 testing of a complex enterprise software development using a
combination of Agile & iterative methodologies
Anticipate release issues and takes corrective measures and messages to development
manager all issues and concerns
Software defect management and tracking management using industry’s mainstream
testing tools
Develop and maintain quality assurance metrics
Philadelphia, PA
QA TEST LEAD
04/2005 – 10/2009
Deliver quantity and quality results within established timeline; develop forecast
methods; develop metrics
Assist Test Manager with testing assignments and reporting up to client management
Responsible for people Management, including goal setting and providing performance
feedback
Make recommendations regarding strategic direction to Bankcard Management to ensure
operational goals are achieved
Work closely with IT departments and functional project resources to provide test
leadership for identified projects
Coordinate test execution with project management, development, Lines of Business,
vendors, and other internal departments
Work with various internal and external partners and managers to define best
solutions for data analysis and clean-up approach
EDUCATION
Bachelor’s Degree in Computer Science
BOSTON UNIVERSITY
SKILLS
Ability to focus on deadlines and deliverables – ensures the ability to find the
bad defects and bugs quickly
Ability to learn quickly and transfer knowledge to others
Good knowledge of current Test Tools in the market place- emphasis in ALM knowledge
Highly self-motivated and directed with an attention to detail and a strong
customer service orientation
Good knowledge of Quality Management techniques
Good knowledge of Software Development Lifecycle including Functional & Non-
Functional Test Phases
Considerable knowledge of the software applications, business operations and
processes used within the division
Thorough knowledge and experience conducting risk analyses, quality assessments,
audits and/or studies and implementing successful process improvement programs
Automated testing experience using HP Quality Center QTP/BPT (Quick Test Pro and
Business Process Testing)
Strong self-motivation, a dedication to building new processes and the ability and
initiative to work effectively with limited guidance