GOOD GOVERNANCE
 Is the interaction between government and the public
where government opens up and reveals its
operations to the people and allows the people to
contribute to the effective and efficient delivery of
services.
 “it is the responsible use of political authority to
manage a nation’s affairs”
PRINCIPLE OF GOOD GOVERNANCE
1. PARTICIPATION - key cornerstone of good
governance
2. TRANSPARENCY - information should be provided
easily understandable
3. RESPONSIVENESS - organizations and their processes
are designed to serve the best interests of
stakeholders
4. CONSENSUS ORIENTED - consultation to understand
the different interests of stakeholders
5. EQUITY AND INCLUSIVENESS - provides the
opportunity for its stakeholders to maintain,
enhance, or generally improve their well-being
provides the most compelling message regarding its
reason for existence and value to society
6. EFFECTIVENESS AND EFFICIENCY - processes
implemented by the organization to produce
favorable results meet the needs of its stakeholders
7. ACCOUNTABILITY - key requirement of good
governance
8. RULE OF LAW - fair legal frameworks that are
enforced by an impartial regulatory body
DAVIDE WATCH
 Chief Justice Hilario Davide,
 NOVEMBER 30, 1998
 wherein the heart in this statement is “good
governance”
CORPORATE SOCIAL RESPONSIBILITY
is the continuing commitment by business to behave
ethically and contribute to economic development
while improving the quality of life of the workforce
and their families as well as of the local community
and society at large.
ESSENCE AND NATURE OF CSR
 corporate
 social
 responsibility
ADVANTAGES OF CSR INTO BUSINESS
COMPANY BENEFITS
 Improved financial performance;
 Lower operating costs;
 Enhanced brand image and reputation;
 Increased sales and customer loyalty;
 Greater productivity and quality;
 More ability to attract and retain employees
 Access to capital;
 Product safety and decreased liability
BENEFITS TO THE COMMUNITY AND THE GENERAL PUBLIC
 Charitable contributions;
 Employee volunteer programs
 Corporate involvement in community education,
employment and housing programs
 Product safety and quality.
ENVIRONMENTAL BENEFITS
 Greater material recyclability;
 Better product durability and functionality;
 Greater use of renewable resources;
ETHICS
Mean a specialized study of what is right or wrong. It
concerns itself with the correct application of some
fundamental moral principles.
MUTUAL ATTRIBUTES OF BUSINESS ETHICS AND CSR
 Both business ethics and CSR are born with universal
values.
 Both business ethics and CSR are practical.
 Business ethics and CSR are all about firm conviction.
PRO-PROFIT ORGNAIZATION GOES:
 BEYOND PROFIT – that business learns to genuinely
address the common public good beyond that of
corporate interests;
 BEYOND COMPLIANCE – that business responds to
higher standards and principles beyond mere
obedience to the law;
 BEYOND FORM – that the company goes beyond
public relations and image building.
Corporate social responsibility is an "important"
consideration in investment decisions.
THE MAIN TRUST OF SOCIAL RESPONSIBILITY, no matter what
kind, is the PUBLIC WELFARE -- an entity's greater
responsibility toward consumers. It is therefore vital that
guidelines AGAINST DECEPTIVE PRACTICES can be seen on the
existing laws and codes of the state.
DECEPTIVE PRACTICES – refer to acts that cause one to believe
what is not true; or cause one not to believe what is true.
SOCIAL RESPONSIBILITY IN BUSINESS
1. RESPONSIBILITY TOWARDS OWNERS
• Run the business efficiently
• Proper utilization of capital and other resources
• Growth and appreciation of capital
• Regular and fair return on capital invested
2. RESPONSIBILITY TOWARDS INVESTORS
• Ensuring safety of the investment
• Regular payment of interest
• Timely repayment of principal amount
3. RESPONSIBILITY TOWARDS EMPLOYEES
• Timely and regular payment of wages and salaries
• Proper working conditions and welfare amenities
• Opportunity for better career prospects
• Better living conditions like housing, transport,
canteen, etc.
• Timely training and development
4. RESPONSIBILITY TOWARDS SUPPLIERS
• Giving regular orders for purchase of goods
• Dealing on fair terms and conditions
• Availing reasonable credit period
• Timely payment of dues
5. RESPONSIBILITY TOWARDS CUSTOMERS
• Products and services must be able to take care of
the needs of the customers.
• There must be regularity in supply of goods and
services
• Price of the goods and services should be
reasonable and affordable. All the advantages and
disadvantages of the product as well as procedure to
use the products must be informed to the customers.
• There must be proper after-sales service.
• Grievances of the consumers, if any, must be settled
quickly.
6. RESPONSIBILITY TOWARDS GOVERNMENT
• Setting up units as per guidelines of government
• Payment of fees, duties and taxes regularly as well
as honestly
• Not to indulge in monopolistic and restrictive trade
practices
• Conforming to pollution control norms set up by
government
• Not to indulge in corruption through bribing and
other unlawful activities.
7. RESPONSIBILITYTOWARDS SOCIETY
• To help the weaker and the backward sections of
the society
• To preserve and promote social and cultural values
• To generate employment
• To protect the environment
• To conserve natural resources and wildlife
• To promote sports and culture
• To provide assistance in the field of developmental
research on education, medical science, technology,
etc.
8. RESPONSIBILITY TOWARDS COMPETITORS
• Not to offer exceptionally high sales commission to
distributors
• Not to offer to customers heavy discounts and/or
free products in every sale
• Not to defame competitors through false or
ambiguous advertisements
TYPES IF DECEPTION IN BUSINESS
1. False advertising and other misrepresentations
2. Deceptive pricing
3. Deception to employees can happen from hiring to
firing of a worker
4. Unfair competition
ESSENTIAL RIGHTS OF CONSUMERS
1. The right to safety
2. The right to be informed
3. The right to choose
4. The right to be heard
MORAL PRINCIPLE
Refers to the principles of right or wrong that are
accepted by an individual or a social group.
MP1: Human dignity is the priority in labor over capital
MP2: Respect for fundamental human rights
Right – is a personal entitlement to something
RIGHTS THAT CAN NEVER SUSPENDED
 Right to life
 Right to recognition as a person before the
law
 Freedom of thought, conscience and religion
 Freedom from torture
 Freedom from slavery
 Freedom from imprisonment for debt
BUSINESS OF HUMAN RIGHTS IN BUSINESS
I. EMPLOYMENT – Labor conditions, recruiting and
laying off employees
II. SECURITY – ensuring the security of their facilities and
personnel
III. ECONOMIC DEVELOPMENT – deciding in which
countries they are going to invest
IV. ENVIRONMENT – identifying and managing
environmental risks
V. COMMUNITY AND SOCIAL RESPONSIBILITIES –
making a positive contribution to the society
MP3: Respect for basic employee rights (right to work)
Right to equal employment – Equality in employment
embrace all without discrimination
REASONS WHY RIGHT TO WORK IS FUNDAMENTAL TO ALL
 1. People work to survive
2. The natural obligation to support our dependents
3. Psychological

Conditions of due process = the right to due process is

actually everybody’s basic right to be heard

PROCEDURE TO BE FAIR AND JUST

The ff. condition must be present:
1. Clear and simple notice or rules
2. Consistent administration of the rules
3. Fair and impartial hearing
4. Objective determination of the facts
5. Non-liability of the innocent

MP4: SOCIAL JUSTICE

JUSTICE – refers to the disposition by which we
render to each one what is due to him/her.

FORM OF JUSTICE
1. General Justice – norms of right order
2. Distributive Justice – justly distribute the benefits and
burdens to particular individuals
3. Commutative Justice – strict mathematical equality
that requires us to give to others what is due to them
4. Social Justice – the greatest benefits should go to the
4Ls
a. Less Fortunate – don’t have what we have
b. Least Advantaged – unskilled; less income
c. The Last – aged; senior citizens
d. The Lost – deprived of the right to honor and
dignity
5. Punitive Justice – inflicting punishment
Corporate citizenship in the workplace recognizes the
right of management to apply punishment to the
delinquent and wrongdoers among employees.
However the ff. must be observed:
a. Knowledge and freedom – we cannot punish
or blame anyone who acted of ignorance
b. Proven beyond reasonable doubt – remain
suspect unless proven guilty
c. Consistency – must be consistent
d. Proportionality – it is against justice to
impose harsh penalty for a minor infractions