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Airport Services Agent | Qatar Airways | Najaf Company Info

Qatar Airways Group 794 reviews -

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About Your Job
In this role you will deliver excellent service at the airport, helping create a stress free environment Qatar Airways Group
for customers travelling with Qatar Airways. You will ensure passengers receive total quality service 794 reviews
and adhere to the safety policy and security standards of the company.Accountabilty
Qatar Airways currently operates a
modern fleet of 58 all-Airbus aircraft to
Delivering the highest level of Customer Service at all customer touch points
79 destinations across Europe, Middle
Constant liaison with Check-in, Boarding Gate, Ramp, Lounge. East, Africa, Far East...
Supervising service partners’ activities for the smooth acceptance of passengers.
Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer
Area, Departure Gate, Lounge, etc.
Checking entry requirements (visas, residence permits) are met
Coordinating with Cargo, Fueling company, Baggage Make up Area, aircraft loading team,
catering suppliers for a smooth turnaround
Handling of company mail
Performing pre and post-flight administration duties
Handling baggage claims
Ensuring compliance with QR Safety and Security requirements.
On Time Performance

Qualifications

You will have a minimum High School education or equivalent. To be successful in this role you will
require a minimum of 1 or more years’ proven experience in an Airline or GHA as Passenger
Handling and /or Ground Operations staff, with a good knowledge of the Airport working
environment. You will be an energetic, enthusiastic, stress resistant person with a positive can-do
attitude, a strong team player, have a flexible approach, have strong decision making skills and
possess solid commercial awareness. You will have excellent attention to detail and be able to work
quickly and accurately under pressure. Ability to adapt to an ever-changing environment is essential.
You must be proficient in Microsoft Office. Amadeus Reservations and Althea would be desirable.

Must be willing to work shifts including weekends and night shifts.

Fluency in English and Arabic (Oral and written) is essential for this role. Knowledge of Amadeus
Reservations & DCS will be an added advantage.

Qatar Airways Group - 7 days ago - save job - original job

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