SCHOOL OF MECHANICAL AND CIVIL ENGINEERING

MIT ACADEMY OF ENGINEERING, ALANDI (D.)

A. Y. 2018 – 2019

HOSPITAL MANAGEMENT SYSTEM

A project report submitted for the fulfillment of course requirements of

System Engineering

Course Faculty :

Prof. Nikhil Bhalerao Prof. Snehal Pagay

Submitted By :

Name of Student Roll No. Exam Seat No

1. Omkar Badade SA102 S183026

2. Shubham Kuwar SA119 S1830
3. Nikhil Bhende SA104 S18302
 INDEX

Sr. No Content Page No.

1. Introduction 1-5

2. About The Project 6-7

3. Literature Review 8-9

4. Conclusion 10

5. References 10
 INTRODUCTION

Health care organization (hospitals) is a complicated network of numerous professional groups,

departments and specialists. A change is needed in order to enhance the service quality as well as
the organizational performance in the health care system. However, it is difficult for most of the
health care organizations to innovate; specifically in terms of managerial system and culture.

Health care in India as in many other countries is confronted with growing demand for medical
treatment and services. The medical records must appropriately have all of the patients’ medical
history. Physicians must maintain flawless records, because this document serves a number of
purposes. This study on hospital management system is design to transform the manual way of
searching, sorting, keeping and accessing hospital information (files) into electronic medical
record in order to solve the problem associate with manual method.

We will be developing a prototype based application system of hospital management. In this

system, we will basically provide all information related to the hospital and the management
system which will help people to understand the management system how actually it works? It
will give a small overview of hospital. Basically in the application, we will be providing two
login categories which are user and admin.

It is very useful as it will help to reduce paper work, time consuming and will make process in
simple and faster way. The user can do all processes online related to hospital work like
registration, paperwork, transactions, experts help and so on...
As many people face problem and many people will not be aware about the various schemes
made by government for public so this App will evaluate based on the information user provides
and check users eligibility for any scheme. So you will become aware about that and it will help
you a lot in any emergency conditions.

Our system is “Hospital Management ”. This system is used to help the users of hospital which
have difficulties or facing problem with hospital management system. This system includes
patient details and registration, billing and payments which save time and users(patient) get free
from such paper work processes. The objective is to design a hospital management system by
using the information and data of the users. Basically the system is an android app in which we
need to sign in or otherwise we have to sign up that means we have to create an account.
 NEED OF SYSTEM

System engineering is an interdisciplinary field of engineering and engineering management that

focuses on how to design and manage complex systems over their life cycles. At its core,
systems engineering utilizes systems thinking principles to organize this body of knowledge.
Issues such as requirements engineering, reliability, logistics, coordination of different teams,
testing and evaluation, maintainability and many other disciplines necessary for successful
system development, design, implementation, and ultimate decommission become more difficult
when dealing with large or complex projects. System engineering deals with work-processes,
optimization methods, and risk management tools in such projects. It overlaps technical and
human-centered disciplines such as manufacturing engineering, control engineering, software
engineering, electrical engineering, cybernetics, organizational studies, and project management.
Systems engineering ensures that all likely aspects of a project or system are considered, and
integrated into a whole.

The systems engineering process is a discovery process that is quite unlike a manufacturing
process. A manufacturing process is focused on repetitive activities that achieve high quality
outputs with minimum cost and time. The systems engineering process must begin by
discovering the real problems that need to be resolved, and identifying the most probable or
highest impact failures that can occur – systems engineering involves finding solutions to these
problems.

There is a need of a system in Hospital Management System for the following reasons:

1) To make the management system easy for all in case of Emergency.

2) To save time required to manually store the data in the books and diary.
3) To make the system free from paper processes and ecofriendly.
4) Saving of energy.
5) Easy to store data.
6) Easy Billings and Payments.

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 OBJECTIVES

 To develop a system that will make the management system easy and feasible for all.

 To save the data of the patients and doctors online saving time and paper.

 To develop a system that will help to find a doctor nearby in emergency cases.

 To develop a system that will locate the Ambulance nearby a patient in an Emergency
case.

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 LITERATURE REVIEW

Research Paper Review 1:

Health care organization (hospitals) is a complicated network of numerous professional groups,

departments and specialists. A change is needed in order to enhance the service quality as well as
the organizational performance in the health care system. However, it is difficult for most of the
health care organizations to innovate; specifically in terms of managerial system and culture.

Health care in India as in many other countries is confronted with growing demand for medical
treatment and services. The medical records must appropriately have all of the patients’ medical
history. Physicians must maintain flawless records, because this document serves a number of
purposes. This study on hospital management system is design to transform the manual way of
searching, sorting, keeping and accessing hospital information (files) into electronic medical
record in order to solve the problem associate with manual method. The existing system has been
studied and hence a computer based software was provided to replace this manual method. These
computer based systems generate the patient report as the patient register in and out of the
hospital. It also generate the information regarding the doctor, nurse allot to the patient. This
paper generally looks for a more accurate, reliable and efficient method of computer to facilitate
hospital record’s keeping in General Hospitals to ensure efficient outcome that will lessen time
consuming. The study proposed that the design of hospital management record will be a solution
to the problem being experienced by the current manual method of keeping patient medical
record.

Research Paper Review 2:

Hospital Management system is a wholesome system that manages and automates the
functioning in the hospital. The system is intended to reduce the manual intervention to the
utmost level possible. This system uses OTP to secure access. It also enables efficient
positioning. Identification of patients who are unable to communicate is done efficiently by the
use of the cards. The two major issues looked upon in the proposed system are: Finding the
doctors under emergency situation and Digitalized prescription. The doctor’s position is recorded
in accordance with the reader that has read the tag most recently. Prescriptions are uploaded to
the medical record of the patient in the hospital database. It can be accessed using card of the
patient. They can buy drugs or take a print out of this prescription from the drugstore of the
hospital.

FUTURE SCOPE:
 This prototype model will help people take appointments as per their schedule and free
time.
 More user friendly and eco-friendly .
 It will provide tracking of ambulance and location of hospitals nearby patient.

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METHODOLOGY

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 SYSTEM REQUIREMENT SPECIFICATION

Introduction
1.1 Purpose

The purpose of this document is to describe the requirements for the Hospital Patient Info
Management System. The intended audience includes all stakeholders in the potential
system. These include, but are not necessarily limited to, the following: Administrative
Staff, Patients and developers.

1.2 Scope
The proposed software product is the Hospital Patient Info Management System. The
system will be used to get the information from the patients and then storing that data for
future usage. The current system in use is a paper-based system. It is too slow and cannot
provide updated lists of patients within a reasonable timeframe. The intentions of the
system are to reduce over-time pay and increase the number of patients that can be
treated accurately. Requirements statements in this document are both functional and
non-functional.

1.3 User Characteristics

The system will be used in the hospital. The administrators, front-desk staff will be the
main users. Considering that not all the users are computer literate. Some users may have
to be trained on using the system. The system is also designed to be user-friendly. It uses
a Graphical User Interface (GUI).

Front-desk staff:
They all have general reception and secretarial duties. Every staff has some
basic computer training. They are responsible for patient’s check-in or notification of
appropriate people.

Administrators:
They all have post-secondary education relating to general business administration
practices. Every administrator has basic computer training. They are responsible for all of
the scheduling and updating day/night employee shifts.

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General System Description

2.1 System Context

This Hospital Patient Info Management System is a self-contained system that manages
activities of the hospital as Patient Info. Various stakeholders are involved in the hospital
patient info system.

2.2 System Modes and States

The system will have two different modes, one for the administration department and
other for the users. Both the modes will have different functions in them according to the
requirements of the user.

2.3 Assumptions

Here we are assuming that the user is well known to android devices and can use the app
without any training whereas the administration department of the hospital will be will be
trained to make them known to different features of the app.

2.4 Dependencies
The record of the app is dependent upon the management system of the hospital. The
management of the hospital has to save their data every time so that the server becomes
updated. The app is also dependent upon the GIS system. If the system fails then the app
will not be able to update its data and show the updated results to the users.

2.5 Operational Scenarios

The system operates as follows:

Registration: When a patient is admitted, the front-desk staff checks to see if the patient
is already registered with the hospital. If he is, his/her Personal Health Number (PHN) is
entered into the computer. Otherwise a new Personal Health Number is given to this
patient. The patient’s information such as date of birth, address and telephone number is
also entered into computer system.

Patient check out: If a patient checks out, the administrative staff shall delete his PHN
from the system and the just evacuated bed is included in available-beds list.

Report Generation: The system generates reports on the following information: List of
detailed information regarding the patient who was admitted in the hospital.

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Functional Requirements

1) Add patients
The HPIMS shall allow front-desk staff to add new patients to the system.

2) Assign ID
The HPIMS shall allow front-desk staff to give each patient a ID and add it to the
patient’s record. This ID shall be used by the patient throughout his/her stay in hospital.

3) Delete Patient ID
The administrative staff in the ward shall be allowed to delete the ID of the patient from
the system when the patient checks out.

4) Add to beds-available list

The administrative staff in the ward shall be allowed to put the beds just evacuated in
beds-available list.

5) Report Generation

6) Patient information
The Hospital Management System shall generate reports on patients about the following
information: patient’s PHN, patient’s name, ward name, bed number and the doctor’s
name which was assigned.

7) Bed Availability
The Hospital Management System shall generate reports on bed availability about the
following information: ward name, bed number, occupied/unoccupied.

8) Patient Mandatory Information

Each patient shall have the following mandatory information: first name, last name,
phone number, personal health number, address, postal code, city, country, patient
identification number.

9) Update Patient Information

The Hospital Management System shall allow the user to update any of the patient’s
information.

3.3 Physical Requirements

3.3.1 Construction
The system will be available in all the environmental conditions.

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 3.3.2 Durability
The system will function 24*7. There will not be any durability for the system and will
work all the time.

3.3.3 Adaptability
The system will be updated time to time when there is requirement of making changes in
to the system.

3.4 User Requirements

Every user should be:

• Comfortable of working with computer.

• He must have knowledge in medical field.

• He must also have basic knowledge of English.

3.5 Information Management Requirements

The system will be storing all the data of the user i.e. the patients and their medical bills,
medicines, their check-in and check-out and will also keep all the data of the hospital
management such as worker and doctor information, payment details and status, etc.

3.6 Systems Requirements

3.6.1 Performance Requirements

The system will be performing in all the types of mobiles and computers such as
Windows, IOS, Android, etc. The Requirement will be a good ram with the latest update
of the software so that the app would run smoothly showing all the timely updates to the
user.

3.6.2 Quality Requirements

The app will give a quality to the Hospital Management system and will help all the
people and patients to get a quality and timely treatment.

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 CONCLUSION

 Thus, we have developed a user friendly and flexible prototype application for hospital
management system.

 It is a real time project which is useful for the public who are facing problems with the
current manual work of hospital management.

 Hospital management system was successfully designed and this system would help to
hospital department to maintain and record data of patients as wells staff.

 After noting down the information and also the payment details can be provided through
this app, we could use this system efficiently.

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 REFERENCES

 http://www.academia.edu/7149341/HOSPITAL_MANAGEMENT_SYSTEM_A_PROJE
CT_REPORT_Submitted_in_Partial_Fulfillment_of_the_requirements_for_the_Award_o
f_the

 http://www.iisjaipur.org/iiim-current-08/mca_iv_sem_pro_eva/09.project-
hospital%20management%20system.pdf

 https://www.google.co.in/search?aq=1&oq=system+reuirem&sourceid=chrome&ie=UTF
-8&q=system+requirement+specification&gws_rd=ssl
 http://groups.umd.umich.edu/cis/course.des/cis375/active/class7/EM-
SRSReviewSoftRightHospitalManagementSystemSRS.pdf

 www.ijarcsms.com (ISSN:2321-7782)

 Literature Paper On Hospital Management System, Darshana Shah, Aditya Bakshi (2014)

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