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Leadership Development Program

Mentor Toolkit
Deborah Leal
Contents
Mentorship Introduction ............................................................................................... 5
What is Mentoring? 5
What Does Mentoring Look Like? 5

Mentorship Process ...................................................................................................... 6


Definition 6
Mentor Preparation 6
Mentor Expectations 6

Mentorship Meeting – Potential Discussion Questions ............................................. 8


Make the Most of Mentoring 8
Specific Reflection Questions: Leadership Development. 11
The Leadership Challenge 12

Mentorship Meeting – Recommended Media ............................................................ 17

Mentorship Meeting Summary Sheet ........................................................................ 18

Leadership Community of Practice – Schedule & Topics ....................................... 19

Management Fundamentals Training ........................................................................ 20


Introduction 21
Understanding Management 23
What is Management? 23
Knowing when you’re Managing and when you are Leading 24
Exploring Manager Roles 26
Understanding Management Styles 27
Choosing the Right Style 29
Managing Performance 31
Managing the Performance Process 31
Hiring Employees 32
Onboarding 33
Setting Employee Goals 34
Coaching Employees 36
Addressing Performance Problems 37
Letting People Go 39
Managing Team Performance 41
2
Managing People 43
Going from Peer to Manager 43
Establishing Trust 44
Motivating and Engaging Others 46
Delegating Responsibility 47
Avoiding Micromanagement 49
Resolving Conflict 50
Having Productive Meetings 52
Managing Multiple Generations 53
Managing Millennials 55
Managing Up 57
Managing Remote Employees 58
Managing the Business 61
Managing your Time 61
Managing Project Performance 62
Managing Budgets 63
Knowing HR Regulations 65
Making Business Decisions 66
Conclusion 68
Final Advice 68

Management Fundamentals Training – Course Outline .......................................... 69

Management Fundamentals Training – Exercise Guide ........................................ 108

Leadership Fundamentals Training ......................................................................... 125


Introduction 126
Understanding Leadership 128
What is Leadership? 128
When are you Leading? (repeats When are you managing and when are 129
The Balancing Act 130
Finding Your Leadership Level 131
Changing Scope and Stakes 133
Organizational Dynamics 134
Developing Your Leadership Skills 136
Mapping Leadership Competencies 136
Leading with Visions and Values 137
Cultivating Emotional Intelligence 138
Motivating and Engaging Others 140
Developing Your Team 141
Increasing Team Performance 143
Facilitating Change 144
Developing Political Acumen 147
Scanning Your Environment and Industry 148

3
Building Key Relationships 149
Creating a Culture of Trust and Integrity 151
Practicing Sustainability 152
Developing Resilience 153
Conclusion 155
Working with Ineffective Leaders 155

Leadership Fundamentals Training – Course Outline ........................................... 158

Leadership Fundamentals Training – Exercise Guide ........................................... 173