I am filing a complaint against Sync Visas, Visas and Work Permits and its employees - Ms.

Pearl Cabras,
Mr. Richa (complete name) Mr. Vince (complete name).

I was planning to apply for a Canadian Working Visa a friend told me that there is a website where your
eligibility can be assessed just by filling-out a form from that website, sais website is
https://visasandworkpermits.com. Upon filling up the form in the site, I received a call from one of their
agents, Ms. Pearl Cabras, and informed me that I am eligible to apply for a Canadian Work Visa. She then
asked me to send my resume and other credentials for other “advocates and legal consultants” to
further check my elibibility. After a few days, Ms. Cabras informed me that I am eligible to apply for a
Working Visa in Canada. Attached herewith are the screenshots of the email exchange between me and
miss Pearl Cabras from (sedates) as Annex A to Annex (kung pira ang attachments)

To prove that Work and Visas Permit is a legitimate consultancy agency, Ms. Cabras sent me WVP’s
Trade license and tax Lisence. Attached herewith are Work And Visas Permits’ Trade license as Annex
(kung ika pira na) and Work and Visas Permits’ Tax License.

Miss Cabras then told me that for Visas and Work Permits to futher assist me in applying for a Canadian
Visa I need to pay a total amount of (how much si total) to which I agreed. I sent the first payment of
3000aed with transaction no. 030020765697 to Visas and work permit and in return they sent me a
receipt and a contract which I signed and sent them. Attached herewith are the receipt of my payment
for Visas and Work Permit as Annex ____ and the contract which I signed as Annex_____.

Last February 26, 2019, Miss Cabras called and informed me that a Case Manager will contact me
regarding my Visa application. After a little while a certain Richa called me and introduced himself as my
case manager. Richa sent me a form for me to fill-in and he told me to create an IQAS account. After
creating the IQAS form Richa called me to inform me that I need to pay 1000AED for the second
payment. During this time, I noticed that Richa’s name was under Sync Visas and not Visas and Work
Permits. I started doubting them, I asked Pearl and Richa if they are members or regulated by the ICCRC
but there was no reply. I started asking about the legal matters of my application and the contract that I
signed with Visas and Work Permits but the answers that I got were from Sync Visas and were vague.
They Informed me that my account was transferred to Sync Visas without my knowledge and permit,
had I known it was Sync Visas who will assist me in my application for Canadian Visa I would not have
sent the initial payment of 3000AED.

I asked for a rescission of my contract with Visas and Work Permits and Sync Visas because of breach of
trust and fraud. Instead of replying with my request for rescission I found out that Richa changed the
password of my IQAS account, hence, I can no longer access it. I demanded for the refund of my first
payment because nothing has been done yet for my application but they initially refused, they only
complied with my request after I told them I will file a complaint with ICCRC. The refund team of Sync
Visas contacted me and informed me that the refund I will get is only 1000AED because of some local
law provisions which was not explained to me. Days later they sent a message informing me that I can
only have the 1000AED refund if I signed a Letter of Settlement they sent me which implies that Sync
Visas I will receive the amount of 1000AED for my final settlement. Attached herewith is the copy of the
Letter of Settlement Sync Visas asked me to sign. I informed Sync Visas that what I requested was not
settlement but refund, they have not replied to me since then.

I was defrauded and deceived by Visas and Work Permits and Sync Visas to send them my hard earned
money in order for them to help me apply for a Canadian Working Visa but instead of help all they did
was asked for me to create a IQAS account and send them more money. I am at fault for not applying in
an agency which is an ICCRC member, but Sync Visas and Visas and Work permits continue to invite
people in their agency making everyone believe they have the power to help you get a Canadian Work
Visa which is not true. They will ask you to send them money but when it’s time for them to comply with
their obligations they will stop communicating with you.

I pray to the ICCRC that it be announced in the official website of the ICCRC and other Canadian Website
that Visas and Work Permits and Sync Visas are not legitimate member of the ICCRC and they are
engaged in fraudulent activities.