Human Resource Management

CHAPTER

3 The New Role Of Human Resources

Contents

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At the end of this chapter, the students are expected to:

1. identify the various roles of Human Resource Department/Unit;

2. determine misperceptions on HR functions;
3. describe the balancing act of Human Resource professionals;
4. identify the various functions of Human Resource Department/Unit;
and
5. examine the new roles of the Human Resource Professional.

Learning Objectives Suggested Instructional Strategies

Think Pair Share
LO 1: identify the Form pairs of students who will individually think
various roles of of answers, then ask them to merge the ideas,
Human Resource which shall be presented to the class.
Department/Unit
Article Search and Reporting
(Refer to Experiential Learning Activity #1)

Break-out Group
(Refer to Experiential Learning Activity #2)

LO 2: determine Assignment – (Advanced Reading Assignment)

misperceptions on HR To further clarify misconceptions on HR, ask the
functions students to visit the website
http://www.thehumanracehorses.com/2010/10/
14/misconceptions-about-hr-and-how-to-get-
over-them/

Advanced Reading Assignment – In preparation

for the discussion of the topic, ask the students
to visit the website
LO 3: describe the http://ethoshcs.com/blog/2013/02/07/the-hr-
balancing act of balancing-act-company-success-vs-employee-
Human Resource needs
professionals
Break-out Group
(Refer to Experiential Learning Activity #2)

2
 Advanced Reading Assignment – In preparation
for the discussion of the topic, ask the students
LO 4: identify the to visit the website
various functions of http://www.careerfact.com/blog/seven-main-
Human Resource functions-of-an-hr-department/
Department/Unit
Classroom Games
(Refer to Experiential Learning Activity #3)

Break-out Group
(Refer to Experiential Learning Activity #2)

LO 5: examine the Assignment – Advanced Reading Assignment

new roles of the To supplement the topic, ask the students to visit
Human Resource the following websites:
Professional  http://www.designedlearning.com/the-
new-role-for-the-human-resources-staff/
 http://www.lionhrsolutions.com/roles-
human-resources-professionals

*All links accessed last March 6, 2014.

Learning Slide Presenta-

Lesson
Objectives tion
Misperceptions Regarding HR
LO 2 Slides 2 and 3
Functions
LO 1 Making a Corrective Action Slide 4
The Balancing Act of Human Resource
LO 3 Slide 5
Professionals
How To Get a Seat at the Executive
LO 3 Slides 6-8
Table
The Functions of Human Resource
LO 4 Slide 9
Department
LO 1, LO Developing a Public Statement of the
Slide 10
4 HR Philosophy
LO 1, LO
Build and Implement HR Philosophy Slide 11
4
LO 1, LO Hire the Right People: Know What You
Slide 12
4 Want
LO 1, LO
Keep Employees Slide 13
4

3
 LO 1, LO
Reward Well Slide 14
4
LO 1, LO
Protect Jobs Slide 15
4
LO 1, LO
Promote from Within Slide 16
4
LO 1, LO
Share the Wealth Slide 17
4
LO 1, LO
Invest in Employees Slide 18
4
LO 1, LO
Empower Employees Slide 19
4
The New Role of the Human Resource
LO 5 Slides 20-24
Professional
Continue to Upgrade your Professional
LO 5 Slide 25
Skills and Competencies

Ask the students to go to the following sites for related topics. Ask them
to write a synthesis or a reflection after reading the content of these
sites:

Misperceptions Regarding HR functions

http://www.thehumanracehorses.com/2010/10/14/misconceptions-about-hr-
and-how-to-get-over-them/

Making a Corrective Action

http://www.hr.ucdavis.edu/supervisor/Er/Corrective-Action
http://www.hr.unt.edu/main/ViewPage.php?cid=146
http://www.uky.edu/HR/policies/hrpp062.html

The Balancing Act of Human Resource Professionals

http://thebusinesstimes.com/hr-balancing-act-manager-pursues-best-interests-
of-employer-and-employees/
http://ethoshcs.com/blog/2013/02/07/the-hr-balancing-act-company-success-
vs-employee-needs

How To Get a Seat at the Executive Table

http://humanresources.about.com/cs/strategichr/a/exec_success.htm
http://www.brandonhall.com/blogs/5-ways-to-get-a-seat-at-the-table-or-at-
least-improve-your-chances/

Understand Your Organization’s Business

Share Responsibility to Business Goals and Plans
Run Your Department Like a Business

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The Functions of Human Resource Department
http://www.dineshbakshi.com/igcse-business-studies/people-at-work/revision-
notes/850-functions-of-human-resource-department
http://www.careerfact.com/blog/seven-main-functions-of-an-hr-department/

Developing a Public Statement of the HR Philosophy

http://www.tkaccess.com/join-our-team/joinourteam_hr_philosophy.aspx

Build and Implement HR Philosophy

Hire the Right People: Know What You Want
http://www.incontextfinance.com/378/how-to-hire-the-right-people
http://www.smetoolkit.org/smetoolkit/en/content/en/1082/Know-Who-You-
Want-to-Hire-An-Interactive-Hiring-Tool
http://omstout.com/hiring-the-right-people-makes-the-whole-thing-easier/

Keep Employees
http://guides.wsj.com/small-business/hiring-and-managing-employees/how-to-
retain-employees/
http://www.forbes.com/sites/karstenstrauss/2013/09/08/7-ways-to-keep-your-
employees-happy-and-working-really-hard/
http://www.inc.com/les-mckeown/how-to-keep-employees-loyal-4-things.html

Reward Well
http://www.inc.com/guides/2010/04/rewarding-employees-on-a-budget.html
https://www.openforum.com/articles/a-101-ways-to-reward-employees-
without-giving-them-cash/
http://smallbusiness.chron.com/boss-reward-employee-job-well-done-
39763.html

Protect Jobs
http://ouroregon.org/priority/job-growth
http://www.jobdig.com/articles/1106/Three_Ways_You_Can_Protect_Your_Job_
in_Times_of_Economic_Uncertainty.html

Promote from Within

http://www.forbes.com/sites/susanadams/2012/04/05/why-promoting-from-
within-usually-beats-hiring-from-outside/
http://boss.blogs.nytimes.com/2013/06/27/why-some-companies-promote-
from-within/?_r=0
http://www.financialpost.com/scripts/story.html?id=3ec13798-461b-4150-8917-
92f316d750dd&k=45366
http://www.asaecenter.org/Resources/AMMagSidebarDetail.cfm?ItemNumber
=9522

Share the Wealth

http://msutoday.msu.edu/news/2013/sharing-the-wealth-with-loyal-workers/
http://www.huffingtonpost.com/gil-laroya/share-the-wealth-why-
busi_b_3141405.html
http://www.fcc-
fac.ca/en/LearningCentre/Multimedia/farm_management/share_the_wealth_
e.asp

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Invest in Employees
http://www.forbes.com/sites/lisaquast/2012/05/14/want-your-company-to-
succeed-in-the-future-invest-in-employee-skills-training-like-deloitte-llp/
http://www.ohsu.edu/xd/about/services/human-resources/career-and-
workplace-enhancement-center/employee-development/top-5.cfm
http://voices.yahoo.com/the-real-reason-companies-wont-invest-employee-
12241448.html

Empower Employees
http://www.wikihow.com/Empower-Employees
http://smallbusiness.chron.com/benefits-employee-empowerment-1177.html
http://www.fastcompany.com/3017201/work-smart/for-real-workplace-
engagement-empower-every-employee-to-be-an-entrepreneur

The New Role of the Human Resource Professional

http://humanresources.about.com/od/hrbasicsfaq/a/hr_role.htm
http://www.designedlearning.com/the-new-role-for-the-human-resources-staff/
http://www.lionhrsolutions.com/roles-human-resources-professionals
http://www.hrconsult.com/new_role_of_the_hr_professional.htm

*All links accessed last March 6, 2014.

1. Article Search and Reporting

Require the students to look for an article from the newspapers, jour-
nals, or websites that is related to the topic with corresponding refer-
ences.

The students shall summarize the article by just getting “excerpts”

from the whole article. The article shall be shared in the class to dis-
cuss how it will answer the problem or support the topic on hand.

2. Break-out Group
Divide the class into small groups composed of 3-4 members and ask
them to prepare synthesis on the topic. Assign a group moderator, a
secretary, and a rapporteur who shall report to the class the output
of the group.

Option 1: Assign each group with different topics, if the coverage of

the subject matter is too long.
Option 2: All groups shall discuss and assess common questions or
expected outcomes.

3. Classroom Games
Divide the class into two. Briefly describe the activity and the game
mechanics.

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 Ask the group members to write as many answers on small sheets of
paper within 5 minutes. Require the group to post their answers on
the board after the time is up.

4. Writing Assignment
Ask the students to write what they know about the topic before
conducting the lecture to help them subsequently connect new
ideas to what they already know.

Require the students to submit on the following meeting a summary

of the topic discussed. Let them relate it to recent or similar real-life
situation. Limit the summary in not more than 100 words.

I. True or False: Write T if the statement is true; otherwise, write F if

the statement is false.

____ 1. Human resource department is a profit-generating center.

____ 2. Owning the people issues is an employee-oriented HR act.
____ 3. An HR professional should be assertive enough to push when
management is out of line.
____ 4. The role of HR department is to serve and balance the needs of
the company and its people.
____ 5. Serving both the management and employees is amongst the
balancing jobs an HR professional.
____ 6. Managing person under global competitive environment is the
center of the new challenge for HR professionals.
____ 7. To maximize the return on investment from human capital is the
main objective of human resource management.
____ 8. HR professional should be knowledgeable about the design of
work systems in which people succeed and contribute.
____ 9. An good HR department knows how to let people to easily ac-
cept policies meant to be implemented by the organization.
____ 10. A good HR department recognizes the need to balance the
needs of the organization and its people rather than purely implement-
ing rules and regulations.

II. Short Answer

1. Give at least five (5) human resource functions
2. Cite at least two (3) HR principles and provide at least one (1) specif-
ic practice related to it with brief explanation as to how it has to be
done

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I. True or False
1. F
2. T
3. T
4. T
5. T
6. T
7. T
8. T
9. F
10. T

II. Short Answer

1. Please refer to page 30 of the book HRM
2. Please refer to Table 2 in page 31 of the book HRM

1. Article Search and Reporting (Total of 15 points)

Rating Guide:
0-10 points – Accurateness of the article in relation to the topic
0-5 points – Presentation of thoughts about the article
a. Content
b. Organization
c. Use of language (vocabulary/sentences)

2. Break-out Group
The instructor may use the following to assess the output of each
group (scores may vary).

Excellent Very satis- Satisfactory Fair (1)

(4) factory (3) (2)

Content The synthe- The synthe- The synthe-

The synthesis
30% sis com- sis com- sis did not
complied
plied with plied with comply
with the main
all parts of most parts with the
parts of the
the as- of the as- main parts
assignment
signment signment of the as-

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 signment
Members
Collabora- of the
tion group Most Members of
15% worked members Some mem- the group
and con- of the bers of the did not
tributed group con- group con- contribute
consistent- tributed tributed posi- in any posi-
ly and positively tively to the tive way to
equally in to the group work the group
a positive group work work
way to the
group work
Presenta-
Presenta-
Organiza- tion is ex-
tion is or- Presentation Presenta-
tion tremely
ganized is somewhat tion lacks
25% well orga-
with syn- organized; organiza-
nized , syn-
thesis, de- ideas are not tion; ideas
thesis, de-
tail and presented in are limited
tail, and
coherence sequence and difficult
coherence
are very to follow
are superi-
good
or
Presentation Presenta-
(30%) tion is en-
gaging
Presentation Presenta-
and in- Presenta-
is straightfor- tion is sim-
sightful; tion is clear
ward and at ple and lit-
with and
times clearly tle creativi-
thoughts thoughtful
presented ty is used
and sup-
porting de-
tails

3. Classroom Games
Check the answers of the group and give each correct answer 1
point. The group with the higher score wins the game and shall be
given a perfect score of 100%. On the other hand, losing group gets
80%.

4. Writing Assignment
Assess the completeness, substance of inputs, and organization of
thoughts. Assume a perfect score of 100% and a deduction of 2
points for every lacking part or content or irrelevant thought.