Lesson 44

Pre-assessment Questions

Q1. Merit Pay is a tool to motivate the employees of the organization.

True
False

Q2. Political leadership plays an important role in bringing reforms.

True
False

Q3. The size of government has great effect on its efficiency.

True
False

Q4. Information technology has revolutionized the world and has brought efficiency.
True
False

Q5. In the present arena customer services is a major tool to retain market share and
for the survival of the organization.
True
False

Q6. Unnecessary control causes rebellion among those who have been controlled.
True
False
 Lesson 44
Post-assessment Questions

Q1. Civil Services Reform Act of 1978 in USA aimed at giving greater responsibility
for results.
True
False

Q2. The idea of change came from political leadership rather than public services.
True
False

Q3. Massey was one of the major contributors to new managerialism.

True
False

Q4. When the services are taken from third party to reduce the work load of the
organization is termed as contracting out.
True
False

Q5. New managerialism has emphasized that the size of public sector should be
reduced to small to make it efficient.
True
False

Q6. Accountability is very important tool for control and monitoring.

True
False