Management
2
Importance of Risk Management
4
What are some examples of risks when
trying to open up a small business?
Uncertainty and Risk
• Uncertainty implies that future events are
unknown
• Checklists
Although we have a generic checklist, it is best to eventually develop a specific one for you
organization or type of project.
• Lessons learned
Few organizations maintain a lessons learned database, but it is an invaluable tool. It’s a
collection of project summaries, a record of problems encountered, mistakes made, and
what the project manager would do differently in future projects. When you’re starting a
new project and you spend a few minutes reading that, how can you go wrong?
• Documentation review
This involves learning about the project, its technical details, and its people. The higher risks
will be present in the non-standard tasks that haven’t been performed by the organization
before.
Results from this stage will be listed in a
Risk Register
• Risks are recorded in a Risk Register which
should be frequently reviewed to ensure that
the risks are being appropriately managed.
• Excellent Examples of Risk Statement:
– A thunderstorm may occur during lunch, causing a
cancellation of our outdoor luncheon.
– If a low pressure systems moves across our area, a
thunderstorm may occur during lunch leading to, a
cancellation of our outdoor luncheon.
Note that both quantitative and qualitative use numbers for risk rating and
prioritization of risks. But qualitative is a subjective evaluation, whereas
quantitative is more objective in terms of value or cost terms.
In qualitative analysis, for example, the risk rating could be “5” or “10” after
multiplying the P and I values of the individual risks. For quantitative analysis you
establish the overall cost or time impact on the project, such as: USD 4000 and the
probability of it happening at 10%.
• Two types :
– Decision Trees
– Sensitivity Analysis
Decision Trees
Decision Trees represents a general approach to
decision making which is suitable for a wide range of
operations management decisions, including:
Location Equipment
planning selection
5S-30
Decision Tree Elements
• A set of possible future conditions exists
that will have a bearing on the results of the
decision
• A list of alternatives for the manager to
choose from
• A known payoff for each alternative under
each possible future condition
5S-31
Decision Tree Process
• Identify possible future conditions called
states of nature
• Develop a list of possible alternatives, one
of which may be to do nothing
• Determine the payoff associated with each
alternative for every future condition
5S-32
Decision Tree Proces
• If possible, determine the likelihood of each
possible future condition
• Evaluate alternatives according to some
decision criterion and select the best
alternative
5S-33
• In this case the candy shop would be chosen
since you can earn more
• But what if you are also presented with
probabilities for each options?
• In this case you to calculate the expected value
for each option as shown above
• So in this example the lemonade stand gives you
the highest expected value.
Decision Trees
• Expected Value : a predicted value of a
variable, calculated as the sum of all possible
values each multiplied by the probability of its
occurrence.
Note that the
Decision Tree Example
probability
values must
add up to
1.00
Sensitivity Analysis
5S-40