2)corporate citizenship
3)corporate accountability
There are five major trends that influence CSR and that have been the driving force
behind the CSR phenomenon. These forces are:
1. Transparency: Companies can no longer hide things. With the creation of the internet
and government legislation. What companies do for either the good or the bad will be
known almost instantaneous, where in the past companies have been able to hide
things from the citizens.
2. Knowledge: With all the information we can find today this has caused the economy
to be stricly information based, we know have more information than ever before at our
disposal. This is great for consumers and investors, consumers will be able to access
these companies files and when purchasing between products that are similar in
nature, will be able to choose the one that has the best CSR
3. Sustainability: There has been a huge topic lately around the world, that with our
population so high we have crossed the sustainable yield threshold of many of our
natural environmental systems that we heavily rely on. This is a major problem for us
and some of these companies that heavily rely on these environmental systems for
there business and are under a great deal of pressure to cut back and show they are
doing there best to be environmentally friendly, for the good of our future.
5. Failure of the Public Sector: Many people in our societies world wide have lost their
faith in the government, and arguabbly expect less from them because of previous
promises that they have failed to keep. With this failure of the public secotr the pressure
has greatly increased to those who own businesses and corporations, to take action for
their own social actions and do whats right for the people.
TYPES OF CSR
Ethical CSR
This is the legal and ethical requirements that a business must fulfil. This is the ‘cover your back’
aspect of CSR and failure to address these requirements can result in a loss of reputation, or even
worse, legal prosecution. Large companies are well advised to have a specialist CSR department to
keep on top of legal requirements, lack of knowledge is never a defence in a court of law! There are
strict laws regarding working conditions for employees, and environmental laws regarding sourcing
materials, emissions and so forth.
Altruistic CSR
Altruistic CSR goes beyond the basic requirements that any business must adhere to. An act of
altruistic CSR may not directly benefit the company, at least, the benefits to the business will not be
the main focus of the project, however, most acts of CSR do have a positive knock-on effect for
businesses. Let us take a look at an example…
A company decides to have a fund raising event for a local charity. The employees get involved with
various events, a non-uniform day, a raffle and a cake stall. An amount of cash is raised and a
representative from the charity visits the company to accept a cheque. This event may have cost the
business money, they may have lost man hours from staff involved in the event, and it doesn’t have a
direct impact on the business, but the indirect impact can be far-reaching:
The staff will feel like they have done something worthwhile.
The staff will appreciate the fact that their employer cares enough about a charity to put on such an
event.
The event may make the local paper, TV news or at least be talked about in the local community,
putting the business in a positive light locally.
Strategic CSR
Strategic CSR is a carefully planned act of CSR that has a direct and expected impact on the
business. This type of CSR is implemented primarily for the affect it will have on the business. The
types of act involved could be quite varied, depending on the outcome desired, and may be initiated
as a direct result of an external issue. Let us look at examples to show causes and response
strategies…
In response the company implements energy saving measures throughout the business and releases
a press release detailing these actions. In addition they have a high-profile opening day for a small
community recycling centre on their land. They invite a celebrity to open it. They receive some good
publicity as planned.
Staff turnover is high, morale is low. The business isn’t keeping their employees long enough, work
isn’t getting done, but the business can’t afford to increase wages across the board.
In response, the business holds a consultation with all staff members, everyone is included, from the
work experience girl, to the cleaner, to the CEO. This helps the staff to feel that at least their needs
are being listened to. As a result some changes are implemented. A gym is installed for staff to use
during their lunchtimes and flexible working times are planned for future implementation, allowing staff
to more easily deal with family commitments.
The business is worried that they are not getting enough highly skilled applicants for job vacancies.
Looking at the long term future of the business, the company sponsors scholarships at a local college
for a student to study relevant skills, with the offer of a work placement at the company. An
investment in education now, could pay off well in the future.
So you can see, there is so much more to CSR than simply acts of philanthropy. CSR is an
increasingly important aspect of running any business, and it goes far beyond simple legal and ethical
obligations. You will also now realise that the positive effects of well planned CSR can have a far
reaching impact on a business. CSR is definitely not all about generous acts, out of the goodness of a
company’s heart.
Forward thinking businesses would do well to invest time and money on their CSR strategies. It may
well become even more important as we move into the future. It’s a win-win ideal for businesses,
communities and the environment. Businesses large and small tend to receive a lot of bad press
when it comes to social and environmental responsibility, so the importance to turn this around should
be at the forefront of any businesses plans for the future.
BENEFITS OF CSR
1- Increase in employee loyality redention
2- A good image in the society
3- Increase customer loyality
4- Increase reputation and brand image
5- Improvement in the quality of product and services.
Projects or programs with reference to activities that are specified in the Schedule; or
Projects or programs related to activities undertaken by the Board in pursuance of
recommendations of the CSR Committee according to the declared CSR policy subject to
the condition that such policy covers subjects explained in the Schedule.
If any of the above financial strength criteria are met, the Corporate Social Responsibility (CSR)
provisions and related rules will be applicable to the company. These companies are required to
form a CSR committee consisting of its directors. This committee oversees the entire CSR
activities of the Company.
Note: Corporate Social Responsibility is a requirement for companies meeting the above criteria.
On the other hand, Section 8 Companies are incorporated solely for not-for-profit
purposes.