PURPOSIVE COMMUNICATION

Communication for Work Purposes

1

Module 16a: Communication for Work Purposes

At the end of this module, you are expected to:

1. Give the meaning of workplace communication, and

2. Identify the methods of communication in a workplace.

Workplace Communication

We identify several purposes of communication. We understand that in order to

communicate, we made use of persuasion, information and entertainment among other purposes of

communication. We came close to one of its purposes- the work purposes.

Workplace communication is the process of exchanging information and ideas, both

verbal and non-verbal, within an organization. An organization may consist of employees from

different parts of the society. These may have different cultures, background and can be used of

different norms. Communication plays a vital role in uniting the employees, as well as achieving the

society’s objectives. It is tremendously important to an organization because it increase

productivity and efficiency. Ineffective workplace communication leads to gaps among employees

that causes confusion, mistrust, waste time, reduces productivity and misunderstanding. It can be

avoided by using or having an effective communication; it promotes communication by preventing

barriers among the employees.

It is also important to take note of different background of employees because diversities

may serve as communication barriers in communication workplace.

Course Module
Methods of Communication in a Workplace

People with different culture and background absorb information in a different ways. To

make sure that everyone understands the message conveyed in a workplace, a methods of

communication should be used. The methods of communication must be simpler and precise when

presenting vital information.

Effective communication in the workplace is imperative in a leadership role. An age-old

aphorism goes, “It’s not what you say, but how you say it.” Good communication is what separates a

poor leader from an exceptional one. Having effective communication skills is the key to good

leadership.

 Open Meeting- it is the easier way to tell your officemate or team about your ideas and

passion through an open meeting. In this kind of way, they will hear what you say and get

their feedback in return.

 Emails- nowadays, it is easier to communicate because of technology. Email is an electronic

mail from one or more computer user via a network. Using email requires less effort in

communication in a workplace.

 One on One- aside from open meeting, one on one works well at all times. You got to

understand their ideas without a prior hindrance.

 Use Simple Words- not everyone has a good vocabulary, so to make communication more

effective with the teams or officemates, use a word that can be easily understood.

 Use Visual- communication can be presented using visual. They should not just hear the

message but also see it.

 Use Body Language- aside from pictures or images, body language says a lot to

communication, it is easier and faster to communicate using body language without using

much of an explanation because your body and facial expression says it all.
 PURPOSIVE COMMUNICATION
Communication for Work Purposes
3

 Phone Conversation- this type of conversation might be a toxic for some, but it promotes

confidence upon communication with other people. A person in a phone conversation can

practice what they are going to say without seeing their facial expression. This is really

advantageous if someone is working in remote places, it can be a vital tool for

communication.

Communication in a workplace depends on someone who is willing to break a barrier, by doing

so, take note of particular ways to communicate to your team.

Course Module
Activity

1. What are the problems encountered by some employees in the working place?

_____________________________________________________________________________________________________________
_____________________________________________________________________________________________________________
_____________________________________________________________________________________________________________

2. What are the ways to improve communication in a workplace?

_____________________________________________________________________________________________________________
_____________________________________________________________________________________________________________
_____________________________________________________________________________________________________________

3. Differentiate purposes of communication. ( Ex: work purposes from entertainment )

Use a Venn diagram.
 PURPOSIVE COMMUNICATION
Communication for Work Purposes
5

References:

Workplace Communication, https://en.wikipedia.org/wiki/Workplace_communication June 4, 2018

Ways to Communicate Effectively, https://smallbiztrends.com/2013/11/20-ways-to-communicate-

effectively-in-the-workplace.html, June 4, 2018

4 Different Types of Workplace Communication and How to Improve in Each

Area, https://www.sandler.com/blog/4-different-types-workplace-
communication-and-how-improve-each-area June 4, 2018

Course Module