General Information
This Quick Start guide will help you set up and start the HyperLogic Heavy Metal Well Water Skid
System. We strongly recommend reading through this guide, as well as each individual HyperLogic RO,
Greensand, Carbon, and Chemical Injector guides before start-up. If anything is unclear, please call
HyperLogic Tech Support (888) 426 – 5644 or email us at HyperTechSupport@HydroLogicSystems.com
for assistance before proceeding. Further information can be found at www.Hyper-Logic.com
Plug & Play Skid - Amperage Draw*
Optional
Pre-filtration Booster/ Booster/ 25 GPM
Power RO RO
(110V or 220V Distribution Distribution UV Sterilizer
Configuration [1HP] [3HP]
1Ph, 60Hz) Pump Pump (110V, 1Ph,
[1.5HP] [2HP] 60Hz)
208/220-240V,
12.4 /
1Ph, 60Hz n/a 11 15/12
10.5
(2,000-10,000 GPD)
208/220-240V,
17 /
1Ph, 60Hz n/a 11 15/12
15.3
(10,800-19,000 GPD)
<2 (70W)
208/220-240V,
3Ph, 60Hz n/a 11 7/6 8/7
(5,800-19,000 GPD)
460-480V,
3Ph, 60Hz n/a 5 3 4
(5,800-19,000 GPD)
*The listed amperage draw is for planning purposes only. Actual amperage draw may vary. Values shown in Amps.
Location
The skid must be located near a drain able to accommodate the backwash flow rate of your unit, in
addition to any other equipment sharing the drain.
Keep away from electrical equipment in case of leaks. A grounded power supply of the appropriate
voltage and a local disconnect switch is required.
Allow at least 40 inches of height above the RO vessel to allow for membrane removal, as well as 2 feet
of space between the wall and the skid for maintenance.
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Feed line connection: Hook up your feed water supply to the Feed inlet,
typically located on the right side of the skid, with 1” MNPT PVC. Maintain
a feed pressure of 40 – 60 psi with the specified flow rate for your
HyperLogic model.
*We recommend plumbing in a permeate bypass to drain that easily redirects the
permeate water to a drain. This will simplify the startup/maintenance processes.*
**Permeate water treated by reverse osmosis systems is typically corrosive, DO NOT USE
COPPER or other corrodible materials downstream of the reverse osmosis system. HyperLogic
recommends using non-corrosive plumbing materials such as PVC, PEX, or stainless steel.**
Caution:
• RO membranes will fail immediately if Permeate water is allowed to flow backward into the
membranes. Ensure that there are no restrictions on the permeate flow to cause a backflow
scenario.
• The highest point of the Permeate tubing should not exceed 15 feet above the top of the RO
modules, or the membranes may be damaged.
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1. All unions are loosened, or removed, prior to shipment to prevent damage. Hand tighten and
inspect unions for potential leaks or damage from shipment. DO NOT use a pipe wrench to tighten
fittings. Check for leaks throughout the system as water pressure is applied. If leaks are found, shut
off incoming water flow & tighten or repair as necessary; retest.
2. Set the time on both filters: Press and hold the “Set” button for three seconds. Use the arrows to
set the hour and minutes & press “Set” to enter the time. Make sure the am/pm is correct.
Reference: ‘Manual for Operation & Maintenance of Greensand Filter’ and ‘Manual for Operation &
Maintenance of Carbon Filter’
Note: Equipment may vary, please use as a visual reference only - Parallel Tanks Not Shown
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Draining Media Fines From The Greensand Tank #1 Draining Media Fines From The Carbon Tank #2
Figure 1 Figure 2
Parallel tanks not shown but same process
3. Ensure all Valves 1 through 5, as illustrated in the photo above, are in the Closed position. Only
open Valve 2. Slowly open Valve 1 (located before the first Greensand Filter - #1) allowing water
into the Greensand tank. After 10-15 seconds, slowly open Valve 1 to a fully open position.
4. Allow the media fines (very small particles of Greensand media) to flush for 5 minutes or until the
drain water is relatively clear. Refer to Figure 1.
5. Close Valve 2. Initiate manual backwash of the first Greensand Filter control valve by pressing and
holding both the up and down arrows simultaneously for three seconds. The backwash cycle will
take about 20-minutes to complete. During this cycle, a high flow of water will agitate the
Greensand Media and flush remaining media fines down the drain line.
6. Towards the end of the backwash, observe the backwash discharge water for signs of media fines
(water will appear grey if present). [grey greensand media fines could be sent into the next tank or
RO system may damaging the equipment] Repeat manual backwash cycle, if necessary, until the
water becomes clear.
7. Greensand Filter manual backwash is complete.
8. Valves 2 through 5 should still be closed following completion of Step 7. Open Valve 4. Slowly open
Valve 3 allowing water into the Carbon tank. After 10-15 seconds, slowly open Valve 3 to a fully
open position.
9. Allow the media fines to flush for 5 minutes or until the drain water is relatively clear. Refer to
Figure 2.
10. Close Valve 4. Initiate manual backwash of the Carbon Filter control valve by pressing and holding
both the up and down arrows simultaneously for three seconds. The backwash cycle will take about
20-minutes to complete.
11. Towards the end of the backwash, observe the backwash discharge water for signs of media fines
(water will appear grey if present). [grey carbon media fines could be sent into the next tank or RO
system may damaging the equipment] Repeat manual backwash cycle, if necessary, until the water
becomes clear.
12. Carbon Filter manual backwash is complete. Open Valve 5.
13. When unit is in ‘Normal Operation’ the valve orientation should be:
a. Valves 1, 3 & 5 – Open
b. Valves 2 & 4 – Closed
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After the initial backwashing, the Greensand media will need to conditioned by taking off the controller
head and pouring in a diluted bleach solution:
Figure 3
b. Take off the front cover of the Greensand Filter Controller Head and place it safely to the
side so that the head can be disconnected without twisting the wiring. Keep the board
protected and dry.
c. Disconnect the Greensand Filter Feed, Product, and Drain unions and twist off the
Greensand Controller Head.
d. Siphon out several gallons of water from the tank to make room for chlorine volume to be
added.
2. Mix 6.5 gallons (25 L) of water with the appropriate amount of bleach (depending on the
concentration you are using) according to the size of the Greensand tank from the table below:
Greensand Tank Size Gallons of 6% Household Bleach Gallons of 12% Sodium Hypochlorite
12” Wide x 52” Tall 0.875 0.35
14” Wide x 65” Tall 1.25 0.5
16” Wide x 65” Tall 1.75 0.7
3. Apply the diluted chlorine to the filter, being sure to allow the solution to contact the Greensand
media.
4. Soak for a minimum of 4 hours. While you wait, put the Controller Head back onto the tank,
reinstall the Controller Board onto the Controller Head, put the Front Cover back onto the Controller
Head, and reconnect the plumbing
5. After soaking for a minimum of 4 hours, rinse the media for 15 minutes or until the free chlorine
residual is less than 0.2 mg/L by opening valves 1 & 2.
6. The Greensand Filter is now ready for service, close valves 2 & 4 and open valves 1, 3, & 5 for normal
operation.
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1. Refer to the manual for full installation and setup instructions specific to your unit.
2. Connect the tubing to the pumps if they are not already connected (except for the injector). Ensure
ferrules are present and facing the right direction where necessary. Hand tighten connections, do
not over tighten.
3. The RO will not start due to the low-level float switch in the chemical injectors. Trigger the floats by
manually securing the floats in the UP position so you can start the RO. See ‘Pretreat’ error.
4. Continue to the RO startup. After the RO is started you will be able to complete the chemical
injectors startup procedure.
Warning: NEVER operate the system with the Control Valve (CV-2) or Throttle Valve (CV-1) closed!
Caution: Do not exceed the rated Permeate flow or the rated Recirc. flow – otherwise membranes
may be irreversibly fouled. Refer to ‘Operation Guidelines’ on Page 9.
Note: The system should be run continuously when possible, rather than frequent cycling.
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21. Prime the pump by temporarily setting the injector to 10 or 100% and verify that the solution is
flowing out of the injector. Don’t forget to reset the injector to the proper setting below.
22. Set the injection rate on the pump based on the size of your RO, according to ‘Table A’ below:
23. Verify the injector pump is cycling when RO is in operation & not running when RO is in ‘Standby’.
Check for leaks; Hand tighten as necessary.
24. Once the suggested flows are set, allow the system to run for approximately 10 minutes to flush the
system of the preservative solution to drain. Record the performance data using the ‘HyperLogic
Data Log’ found at the end of this Quick Start Guide. The values recorded at startup will be
important for determining system performance at a later date.
25. Take the RO off Permeate bypass to drain and redirect the Permeate water to the clean water
storage tank, or point of use, for normal operation.
26. Verify operation of the Tank Full & RO Shutoff Automation:
a. Dual-Level Float Switch: Trigger the High-Level float by manually lifting the float. The RO
should go into ‘Standby’ or perform a ‘Membrane Flush’* depending on the units
programming. Releasing the High-Level float should restore the RO to a ‘Run’ mode thus
filling the tank.
b. High-Pressure Switch System: Close in-line valve or float at point-of-use to cause line
pressure from the RO to increase. When line pressure reaches a pre-set pressure, the RO
will go into ‘Standby’ or perform a ‘Membrane Flush’*. Restoring flow to the storage tank
will decrease line pressure and restore the RO to a ‘Run’ mode thus filling the tank.
i. * ’Membrane Flush’ duration may be shortened, lengthened or turned completely
OFF. Please contact HyperLogic Tech support or refer to your Owner’s Manual for
further information on this feature.
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Notes:
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Operation Guidelines
Pressure ranges during operation:
Sediment Pre-Filter
Filter In: 20 psi < x < 80 psi
Filter Out: 20 psi < x < 80 psi
*Pressure difference greater than 10% requires sediment pre-filter to be changed
**System will trigger “Press Fault” alarm if Filter Out pressure drops below 20 psi**
System Pressure:
Keep the System Pressure between 100 psi and 180 psi.
Concentrate Pressure:
10 psi lower than System Pressure per membrane. Always less than System Pressure.
Flow Rates:
Setting the flow rates is highly dependent on your water quality, feed water pressure, regular
maintenance and will be unique to your location. It is more of a balance, rather than a specific
prescribed flow rate, based on your model. Refer to the data below:
Permeate Flow: See ‘Table B’ below--- maintain system spec flow and pressure below 180 psi.
Concentrate Flow: See ‘Table B’ below--- maintain system pressure below 180 psi. Do NOT completely
close the Control Valve (CV-2). You cannot reduce the waste water to zero without damaging the
system!
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Alarm Guide
Pretreat – Pretreat indicates that the flow to the RO is shut off due to an issue related to the
prefiltration:
Media Tanks - Pretreat usually indicates that one of the media tanks is backwashing (self-
cleaning). Wait about 1 hour for each tank to finish backwashing. Each tank is preprogrammed
to backwash at a specific time.
Chemical Injector - There is a low-level float switch located in the chemical injector tank. Refill
the chemical injector with the diluted solution (for the Anti-Scalant solution - 9 parts RO water :
1 part Flocon)
Press Fault – Indicates that there is either low pressure feeding the RO, or the system pressure is too
high:
Low Pressure – The RO will consistently need at least 20 p.s.i. feeding the system on the Filter
In/Filter Out pressure gauges to continuously operate. See ‘Low Feed Pressure’ troubleshooting
below.
High Pressure – Pressure is too high in the RO system; lower system pressure IMMEDIATELY by
opening the Control Valve (CV-2) allowing more wastewater to discharge from the system. If
system pressure is still too high, slowly close the Throttle Valve (CV-1) clockwise until it is below
180 psi. Readjust flow and pressure rates if necessary. Refer to ‘Table B’ above.
Hi TDS – Indicates that the permeate TDS has exceeded the pre-programmed TDS/Cond Limit Set-point.
Check Rejection %, if below 90%, the membranes may need to be replaced or cleaned.
Tank Full – RO is shut off due to a signal from the Dual-Level Float Switch indicating that the clean water
storage tank is full, or the Permeate line is pressurized and the High-Pressure Switch [HPS] kit has shut
off the RO.
Flush - Membrane flush is active and the number of remaining minutes will display on screen. Refer to
‘Owners Manual’ for further information.
Troubleshooting
Low Feed Pressure - Check the pre-filtration pressure gauges and ball valves to verify proper incoming
water pressure at the RO skid. Change the RO sediment pre-filtration cartridge if there is more than a
10% psi drop across the Filter In/Filter Out pressure gauges or if it has been greater than 30-days;
whichever occurs first.
Permeate Flow Low – Over time, the membranes will slowly foul from scaling minerals present in the
source water which causes the Permeate flow to slowly decrease. We recommend periodic membrane
cleanings which clean off the accumulated scaling minerals. If the membrane cleaning cartridge is not
effective enough, the membrane may be past the point of cleaning and needs replacement. Cleaning
instructions can be found on our website at www.hyper-logic.com
Poor Permeate Quality – If chlorine enters the RO it will degrade the membranes, permitting Permeate
contaminant leach thus raising the TDS levels. Membrane replacement will be necessary.
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Maintenance
Below are some general recommendations on the maintenance of the HyperLogic Commercial RO
system. The lifespan of the equipment is highly dependent upon the feed water quality, pre-filtration,
run time hours, number of membranes and previous maintenance. Frequent monitoring and ‘Data Log’
record keeping of the system will be crucial for efficiency and prolonging system life.
_____________________________________________________________________________________
Membrane Cleaning - In normal operation, the reverse osmosis membranes can become fouled by
mineral scale, biological matter and grime. These deposits build up during operation until they cause a
loss in Permeate water output, an increase in Permeate water TDS, or both. Membranes should be
cleaned whenever the Permeate water output rate drops by 10 percent from its initial flow rate (the
flow rate established during the first 24 to 48 hours of operation), or when the TDS of the Permeate
water rises and the rejection percentage starts to drop.
The most effective cleaning procedure would be to run the Scale Removal Cartridge
followed by the Organics Removal Cartridge
Membrane Replacement – Eventually the membranes will become fouled past to point of not being
able to clean them anymore and they will need to be replaced. We recommend budgeting to replace the
membranes once per year. Generally, you should consider replacing the membranes after you notice a
60% reduction from the original Permeate flow rate (but take temperature and incoming pressure into
account). The membrane life span is highly dependent on the source water, pre-treatment, run time
hours, number of membranes and regular maintenance and could last anywhere between 6 months to 6
years.
Membrane Storage – If the HyperLogic system will not be used for a period longer than 2 weeks, we
recommend using the preservative cartridge to immerse the system in a preservative solution.
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Filter Replacement
HyperLogic Sediment Cartridge – We recommend changing the sediment pre-filter cartridge every
month or if the pressure drop across the cartridge filter (as indicated by the differential between the
filter inlet and filter outlet pressure gauges) increases by greater than 10%; whichever occurs first.
Anti-scalant Injector – Make sure that the anti-scalant injector always contains the diluted anti-scalant
solution with 9 parts RO water to 1 part Flocon concentrate. Not doing so will allow hard water to pass
through the system and scale the membranes, which may result in membrane replacement.
Chlorine Injector – Make sure that the chlorine injector always contains chlorine. Fill the injector with
straight bleach (5% chlorine) and set the injector so that there is a 0.3-0.5 ppm residual of chorine AFTER
the greensand filter.
Greensand Filter – Typically, greensand media will last 5-7 years before needing to be replaced, but we
recommend testing the water after the greensand filter for iron once per year to ensure that the
greensand filter is removing all the iron.
Carbon Filter – Typically, Carbon media will last about 5 years before needing to be replaced. We
recommend testing the water after the Carbon tank for chlorine once or twice per year to ensure the
Carbon filter is removing all chlorine. Chlorine will degrade the RO membrane(s) causing an increase in
Permeate total dissolved solids and lower the total rejection percentage.
1. Make sure the anti-scalant injector ALWAYS contains the diluted anti-scalant solution with 9
parts RO water to 1 part Flocon concentrate and rebatch monthly
2. Make sure the chlorine injector ALWAYS contains the chlorine and rebatch monthly
3. Monitor the system and record weekly ‘Data Log’ readings
4. Adjust the system recovery to the recommended value
5. Change the sediment pre-filter every 30 days
DON’T
Need assistance?
Contact HyperLogic Tech Support
Phone @ (888) 426 – 5644 (M-F, 9am-5pm PST)
Email @ HyperTechSupport@HydroLogicSystems.com
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