911 CALL

Case # 19000015403
Page 1

1
2
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4
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6
7 911 CALL
8 Q=Dispatcher
9 Q1=Fire Dispatcher
10 A=(CALLER (redacted))
11
12
13 A: (Unintelligible). Oh my God. Oh my God. Oh.
14
15 Q: 911, where is your emergency?
16
17 A: Yes, 2900 (redacted) East Vaughn Avenue, Gilbert.
18
19 Q: Okay.
20
21 A: My daughter was left in the car.
22
23 Q: Okay.
24
25 A: And my husband just went out there.
26
27 Q: Okay. 2900 (redacted)…
28
29 A: (Unintelligible) responding. 2900 (redacted)…
30
31 Q: 2900 (redacted) East Vaughn Avenue in Gilbert?
32
33 A: Yes.
34
35 Q: How old is your daughter?
36
37 A: She’s 3.
38
39 Q: She’s a 3-year-old?
40
41 A: She was supposed to go to school today and we let – we kept her home today.
42 And she (unintelligible)…
43
44 Q: Okay. Let me - okay. I’m gonna get paramedics on the phone with us. Take
45 a deep breath. Okay. Stay on the line with me. We’re on our way. Okay.
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Case # 19000015403
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46
47 A: I’m not even home. I’m at work.
48
49 Q: Okay. Your husband’s there?
50
51 A: Yes. (Unintelligible).
52
53 Q: We’re – we’re – okay. We’re coming lights and sirens, okay. The Fire
54 Department’s gonna come too.
55
56 A: Oh my God.
57
58 Q: Has he gotten her out of the car?
59
60 A: (Unintelligible) hours. It’s been like, (redacted) hours.
61
62 Q: Okay. Okay.
63
64 A: Oh my God. No.
65
66 Q: How far from home are you, okay?
67
68 Q1: What’s the location of the emergency?
69
70 Q: This is – this Gilbert with a transfer. We’re in route as well, to 2900
71 (redacted) East Vaughn Avenue, for a 3-year-old that was left in a car for
72 about 2 to 3 hours.
73
74 A: Oh my God.
75
76 Q1: Wait, 2900 (redacted) East Vaughn, did you say?
77
78 Q: Yep. Vaughn Avenue.
79
80 Q1: All right. 2900 (redacted) East Vaughn Avenue. And this is in Gilbert, right?
81
82 Q: Yeah, this is in Gilbert.
83
84 Q1: Okay. Coming through as a different – okay. Oh…
85
86 ((Crosstalk))
87
88 Q: She – she’s not in Gilbert. She’s at work.
89
90 Q1: Okay.
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Case # 19000015403
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91
92 ((Crosstalk))
93
94 Q1: …make sure we already have this.
95
96 ((Crosstalk))
97
98 Q1: Hold on a second.
99
100 Q: Okay.
101
102 Q1: 2900 (redacted) East Vaughn Avenue in Gilbert, right?
103
104 A: My husband might have been calling. I don’t know. He hung up on me.
105
106 Q1: Yeah. Okay.
107
108 Q: Yeah, that – that’s okay. We have your husband on the phone too, okay. It
109 looks like there’s a neighbor there with him, trying to do CPR.
110
111 ((Crosstalk))
112
113 Q: What is your name, ma’am?
114
115 A: Oh my God, my God, God. Oh my God. Oh my God.
116
117 Q: Ma’am, you give us your name?
118
119 A: (CALLER (redacted)).
120
121 Q: Okay.
122
123 Q1: I just – I just have to ask, Gilbert, so, this lady is not on scene. The husband’s
124 on scene, right?
125
126 Q: That’s correct. My caller’s not on scene.
127
128 Q1: Yeah, I have…
129
130 ((Crosstalk))
131
132 Q: (CALLER (redacted)), are there any other children there at the house?
133
134 A: No, there’s not.
135
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Case # 19000015403
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136 Q: Okay. And he – he was taking her to school this morning?

137
138 A: No, she was supposed to go to school and we decided to keep her home, cause
139 we’re leaving on vacation tomorrow. And so, he was just gonna keep her
140 today. And he – I just called him at lunch break and I asked how (Charlie’s)
141 doing and he’s like, oh my God. Where’s (Charlie)? Oh my God. Oh my
142 God. Is – is she in the car (unintelligible)? And then he ran out there and she
143 was in the car.
144
145 Q: Okay. (CALLER (redacted)), we’re going on scene with him right now, okay.
146 I want you to take a deep breath. Are you gonna be heading home, (CALLER
147 (redacted))?
148
149 A: Oh my God. Yes, yes, yes.
150
151 Q: Okay. Is there somebody there that can drive you home?
152
153 A: Yea- I don’t know. Probably, yeah.
154
155 Q: Okay. We want to make sure that you’re safe, okay.
156
157 A: Oh my God. Oh my God. Please tell me she’s okay.
158
159 Q: Okay. We’re going out with them right now, okay. We’re gonna do all we
160 can to help her, okay.
161
162 A: Oh my God. Oh my God.
163
164 Q: Fire, do you need anything else from her?
165
166 Q1: No, because it looks like…
167
168 A: Oh my God.
169
170 Q1: …someone else is on the phone.
171
172 A: Oh my God.
173
174 Q1: Okay. And she’s not actually, at the location. So…
175
176 ((Crosstalk))
177
178 Q: Okay. All right.
179
180 ((Crosstalk))
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Case # 19000015403
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181
182 Q: Thank you, Fire.
183
184 Q1: …instructions. Okay. Thank you.
185
186 Q: Okay. (CALLER (redacted)).
187
188 A: Oh my God. Is she breathing?
189
190 Q: I d- I don’t know. We’re out with her right now. Okay. And there is a
191 neighbor that’s helping your husband, okay. So, lots of help is going to help –
192 is going there, okay.
193
194 A: Oh my God.
195
196 Q: We do have your husband on the phone, also, so that’s why he hung up with
197 you.
198
199 A: Oh my God. I can’t even believe this is happening.
200
201 Q: Okay.
202
203 A: Oh my God.
204
205 Q: What’s your daughter’s name?
206
207 A: I should have called earlier (unintelligible).
208
209 Q: Her name is (Charlie)?
210
211 A: Yeah, C.J. (abbreviated name).
212
213 Q: C.J. (abbreviated name), okay.
214
215 A: Oh my God.
216
217 Q: Okay.
218
219 A: Oh my God.
220
221 Q: All right. They’re – they’re helping her. The Fire Department’s there now.
222 There – there’s an officer there.
223
224 A: Oh my God.
225
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226 Q: Okay.
227
228 A: Oh my God. Please say she’s okay. Oh my God.
229
230 Q: We’re doing all we can. Okay.
231
232 A: It’s so hot out. Holy shit.
233
234 Q: All right.
235
236 A: Oh my God.
237
238 Q: Do you have other kids that are at school today, or is it just C.J. (abbreviated
239 name)?
240
241 A: No, K.J. (abbreviated name) in the fourth grade and I…
242
243 Q: Okay.
244
245 A: …(unintelligible) in kindergarten.
246
247 Q: Okay.
248
249 A: Oh my God. Oh my God.
250
251 Q: Okay. They’re doing everything they can for her, okay.
252
253 A: Oh…
254
255 ((Crosstalk))
256
257 Q: How far away do you live from…
258
259 ((Crosstalk))
260
261 Q: …how far away do you work?
262
263 A: Like, 45 minutes. Oh, oh, my God.
264
265 Q: Okay. Is there anybody in the office with you right now?
266
267 A: Not in my o- I have my office, but I’m sure somebody heard me screaming.
268
269 Q: Okay.
270
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271 A: Oh. Oh, uh, yeah. I have somebody that can drive me.
272
273 Q: Okay. All right. Do you want – do you want (unintelligible) so, you can start
274 heading home?
275
276 A: Yes.
277
278 Q: Okay. All right.
279
280 A: What do I need to call anybody – can somebody call me and give me an
281 update?
282
283 Q: Yeah, we’ll – we’ll keep you in the loop. Right now, they’re there at the
284 house to help her, okay. And it looks like we’re, um, not on the phone with
285 you husband anymore, because we’re there.
286
287 A: Okay.
288
289 Q: Okay.
290
291 A: Okay.
292
293 Q: But remember – yeah, they’re working – they’re working to help her, okay.
294
295 A: Oh my God. Oh my God. Okay.
296
297 Q: Okay. But make sure somebody can give you a ride.
298
299 A: Okay.
300
301 Q: I don’t want you to hurt yourself, okay. So, drive careful.
302
303 ((Crosstalk))
304
305 Q: All right, (CALLER (redacted)). Okay. Bye.
306
307
308 The transcript has been reviewed with the audio recording submitted and it is an accurate
309 transcription.
310 Signed________________________________________________________________________