GUI Time: The Time taken by the User Request to reach the
Dispatcher
is called as GUI Time. Generally, it should take around 200 ms. if it
more then this then considers the following.
1.Network traffic/Bandwidth Usage is too high or Some other
Groups of Users are sharing the same network.(switch, router, hub
issue). The Users are logging to the server using VPN
2.Presentation Servers are outdated…(due to resources(CPU, mem,
warranty)
3.The Request from the user is Expensive.(check
Program/transaction/inputs)
4.GUI version is outdated(Update the GUI to the latest) 740 PL 6
5.GUI is Virus Prone.(Update the Systems with Antivirus)
Wait Time: The Amount of Time the User request waits in the
queue to allocate a process based on FIFO. Generally, the wait time
should not be more than 50 ms or 10% of Response time. if it is
more consider the following.
1.The Work processes are not sufficient. Configure Processes based
on ST07
2.The Work Processes are sufficient but handling the load due to
peak Hours. Advice the Users to perform the tasks during off-peak
hours.
3.The Work Processes are sufficient but an expensive
program/Transaction which is consuming the system resources is a
bottleneck
4.Configure Operation Modes if Possible to handle the peak hours.