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MAXIMISING THE VALUE OF YOUR TECHNOLOGY AND TELECOMMUNICATIONS INVESTMENTS
How we work
• Collaborative relationships Working in partnership with our clients and delivery partners aids our
understanding of your business needs, strategy, opportunities and constraints, enables innovation and assists
“Significant bespoke research, with risk management

About Mott MacDonald

• Strong ICT team providing strategic, technical and project
management expertise
• Insight, skills and experience across 12 core sectors and
in 140 countries. Our ICT teams draw on the multidisciplinary skills
and resources of the global Mott MacDonald Group
• Resources to meet your needs whatever the size and
timescale of your project. Our business is backed by a worldwide staff
of 15,000 people
• Independent advice and support We’re owned by our
employees, meaning we are free to think and act in the best interests
of our customers. We work objectively, without bias, to equip you with
the services, technologies or products best suited to your business.
For public sector procurers, our independence contributes to transparency
and minimises the risk of challenge
supplementing your substantial
core knowledge, underpinned
your report. This will enhance
our future telecoms planning
and quite clearly addresses
issues that have resonance
across Britain.”
Paul Allen, Scottish Government
• Tailor-made services We can get involved at any stage of your project, or for its whole duration,
to meet your needs from business case development to operation
• Holistic, innovative thinking Detailed technical and market knowledge combined with
collaborative working relationships enables us to see the big picture, giving reassurance that our
solutions are truly fit for purpose; enabling us to identify synergies delivering efficiencies or better
performance; and contributing to groundbreaking ideas that add value to our clients’ businesses
• Practical, robust solutions We provide strategies, designs and systems that are pragmatic,
deliverable and reliable. We work with our customers and partners to realise them and make sure that
our customers have the necessary skills and resources for after our role is complete
• Providing support Our strategists, technical experts and project managers can join your team
anywhere in the world to make sure your project runs smoothly and meets your deadlines
• Flexibility and responsiveness Every project is unique and we provide the technical and
commercial rigour, skills and experience to match; our work is underpinned by rigorous management
systems certified to international standards for quality (ISO 9001), environment (ISO 14001),
information security (ISO 27001), safety (OHSAS 18001) and ethics (BS 10500)

What we provide
• Strategic analysis and planning helping
you to map an ICT strategy suited to your business needs

MAXIMISING
• Project identification and definition
Industry-leading experience in options appraisal supported by
“Your consultants roll
in-depth knowledge up their sleeves, add
• Solution design, implementation and
value and push
VALUE FOR YOU
operation We optimise our solutions to deliver optimum
performance across all phases of the project lifecycle
• Technical, financial and management programmes forward.
consultancy backed by engineering know-how and detailed
understanding of the technologies and operating environments we’re
This is one of your key
advising on. Thanks to our multiaward-winning technical and differentiators.”
management expertise, we’ve been named the world’s top
technical advisor for five years by Infrastructure Journal Peter Kent, Heathrow Airport
• Project and programme management
experience on some of the world’s largest and most complex ICT
and infrastructure projects
• Contractual advice, tender administration and
contract management We find the best balance between
risk and reward, protect our clients’ interests by challenging
the supply chain on quality and cost, and drive delivery Working with
• Operational and commercial review We ensure that • Lenders, investors and funding agencies
your ICT plans are robust and identify opportunities to strengthen • Telecommunications and satellite operators
them to support the growth and success of your business • Infrastructure owners and operators
• Market and regulatory guidance We help • Industry, businesses and enterprise users
regulators decide which new markets and technologies to support • Emergency services
• Lender Technical Advisory We undertake due technical • Health and education authorities
diligence for infrastructure operators looking to support and advise • Regulators and legislators
investors on acquisitions and sales. • National and local government
• NGOs
• Contractors
• Technology suppliers
THREE CORE SERVICES
Technology and
strategy design
Bringing complex technology
projects to life
Analysis and
market modelling
Informing your business
and policy decisions
Programme
delivery
Managing risk during
project implementation
FOCUSED ON FIVE AREAS
Technical and financial
solutions for next
generation ICT:
Satellite, • 4G LTE, power line carrier, fibre to
telecoms, the premises, TV white space, CDMA
Helping you to: investment 450MHz, point to multipoint micro-
• Capture your requirements and model them financially and regulation wave, long wave radio tele-switching
• Develop a telecoms and communications strategy and 2.5, 3 and 4G mobile systems
• Determine how and where to invest, and optimise the business case
• Minimise cost and risk by selecting the right technologies
and performing due diligence
• Prepare operational and procurement plans
• Set goals and measure progress against clear milestones Reliability and value for
• Achieve high levels of resilience and security emergency responders and
• Create appropriate policy and standards safety-critical infrastructure
through:
Critical • Unified operating platforms
communications • Greater efficiency and faster
connections
• Improved system resilience
• Enhanced information security
Helping you to:
• Develop a technology, launch or expand a business, Delivering ICT systems
for large construction
or enter a new market
programmes:
• Model market trends and identify risks and opportunities
• From schools and offices, hospital
• Forecast market pricing ICT intensive
campuses and airports to new urban
• Assess the feasibility, costs and benefits of new technology construction
master plans
and communications initiatives
• Complex systems and networks
• Anticipate the impacts of market regulation
• Next generation broadband and
• Plan a launch strategy and a road map of actions
ICT services
• Stay abreast of policy and regulation
Efficiencies, increased
capacity and improved
resilience through:
• Smart metering
Smart • Real-time control of supply
utilities and demand
Helping you to: • Self-regulating and self-healing
• Identify and assess emerging technologies networks
• Develop flexible, resilient and secure solutions • Route optimisation
• Procure the right equipment and services • Power storage
• Integrate new with existing systems
• Select the right delivery partners
• Manage complexity and risk to meet deadlines and budget targets
Design, management and
• Assure compliance with construction and operational deliverables commercialisation of:
• Acceptance test and commission new systems, then optimise performance • Fibre-based, broadband and
• Assure legal and regulatory compliance, and meet the demands aggregated wide area networks
of external audits Digital
• Shared services for multi-tenant
infrastructure
telecoms and cloud computing
SATELLITE, TELECOMS, INVESTMENT
AND REGULATION
This revolutionary system
will transform the way
communications are handled in
many of the world’s underserved
markets and open up a new
and exciting world to billions
of people.
John Dick, chairman, O3b
O3b SATELLITE NETWORK
Bringing the internet to 3 billion people worldwide
OUR ROLE
Technical advisor for a project that involves
using satellites to provide the world’s
remotest communities with access to the
internet.
THE ISSUES
Satellite communications enable people
in even the remotest parts of the world
to receive international television
broadcasts. However, using these
satellites to link computers won’t work
as they are in a fixed position 36,000km
above Earth. Bouncing a signal from
Earth to satellite and back again takes
over half a second: a delay problematic
for computer networks. O3b – which
refers to the over 3 billion people
worldwide without internet access –
is overcoming this by placing a network
of satellites in orbit only 8000km
above Earth.
However, this places the satellites in
the hostile environment of the Van Allen
Belts. And as the target market for
the internet services provided was in
developing countries, it was unknown
exactly how commercially attractive
these services would be.
HOW WE RESOLVED THEM
Mott MacDonald carried out due diligence
on behalf of the lenders and evaluated
the technical performance of the satellite
system and overall operations.
We also assessed the cost, schedule
and performance of the project to
determine any potential technical,
commercial or financial risks.
Using our communications expertise
we demonstrated to the lenders how
– by providing broadband connectivity
within 45 degrees of latitude north and
south of the equator – O3b’s satellites
would be in range of about 70% of the
world’s population, creating a potentially
huge market. We also showed how the
satellites would be constructed to a much
tougher specification than usual to deal
with their orbital location.
The first four of O3b’s planned 12
satellites were launched in June 2013.
SMILE, SOUTH AFRICA
Offering mobile communications across Africa
OUR ROLE
Business planning, project finance,
procurement and licensing for an African
mobile communications network.
THE ISSUES
To many in Africa, mobile
communications can seem an
inaccessible luxury. South African-based
venture Smile aimed to change that
by delivering affordable, easy-to-use
mobile communication services across
the continent. But to ensure these would
be as widely accessible as possible,
they had to be delivered at the lowest
achievable unit cost.
HOW WE RESOLVED THEM
Mott MacDonald’s telecommunications
advisory services enabled the
development of a business model that
involved the delivery of low cost telecoms
services using an innovative technical
platform and low cost distribution model
to make the service as affordable
as possible.
Our team integrated with the client’s
project team to develop business plans
and secure financing. From there we
developed a launch programme to get
the business up and running and assisted
the client in acquiring valuable spectrum
licences to enable service launches in
key markets across Africa. In short, we
were with Smile every step of the way –
from the big idea to launching a business.
After being successfully trialled,
Smile launched its first commercial
network services in Uganda. The
company continues to go from strength
to strength as it develops 4G services
in Nigeria and the Democratic Republic
of Congo, and Africa’s first 4G (LTE)
network in Tanzania.
CRITICAL COMMUNICATIONS
FIRELINK, UK
Bringing emergency services communications into the 21st century
OUR ROLE
Strategic planning, change management
and contract management to enable all
56 fire and rescue services across
England, Scotland and Wales to operate
on one digital communications system.
THE ISSUES
Fire and rescue services operated
on disparate analogue radio systems
and could not communicate with each
other or other emergency services.
Firelink has replaced these systems,
but procuring, delivering and installing a
national radio network capable of meeting
wide-area communication needs and
the interoperability requirements of the
ambulance, fire and police services was
a huge challenge.
DIGITAL INFRASTRUCTURE
JOHANNESBURG BROADBAND, SOUTH AFRICA
Providing internet access for 8 million people
OUR ROLE
Lenders’ independent technical and
commercial advisor responsible for due
diligence, assessing project viability and
supervising construction of facilities to
provide broadband connectivity across
Johannesburg.
THE ISSUES
The City of Johannesburg Metropolitan
Municipality wanted to stimulate
economic growth and improve public
services via an open access, fibre optic
broadband network. This required design,
construction, operation, maintenance,
financing and transfer of major serviced
infrastructure.
HOW WE RESOLVED THEM
Mott MacDonald provided technical
expertise in areas such as risk
management, availability analyses,
radio system reliability testing and project
management. We worked alongside fire
service staff familiar with end-user needs
and gathered input from firefighters, control
room operators and communications
officers to produce technology user
requirement specifications.
We implementated Firelink in partnership
with individual fire brigades. Technology
modernisation involved installing radios
in 7000 fire engines and 3500 cars. 1500
base stations were built or enhanced and
102 control rooms were fitted out.
HOW WE RESOLVED THEM
Mott MacDonald’s due diligence
investigation covered:
• Network architecture
• Technology choices
• Roll-out programme
• Network operations
• Service development
• Demand forecasts
• Analysis of revenues and costs
• Review of key contracts
• Management of subcontractors
• Environmental impact
• Programme governance
Better voice quality, interoperability and a
resilient, secure network enables Firelink to
deliver enhanced communications between
response teams and control rooms during
and after incidents, and supports contact
with other emergency services. These
improvements are saving lives through
faster mobilisation and better collaboration,
and enabling cost-effective procurement
through standardised equipment.
We continue to provide communications
engineering and contract, commercial,
supplier, service, security and stakeholder
management services.
Our work secured lender confidence
and informed a robust, cost-effective
broadband strategy that involved:
• Construction of a 900km, high capacity,
high speed broadband network
• Creation of a telecoms operator
business providing services to
network users
We monitored the network build to
ensure any issues that might affect debt
repayment were identified and addressed.
We continue to conduct periodic reviews
to track progress and resolve issues.
ICT INTENSIVE CONSTRUCTION
Mott MacDonald has ensured a complex
programme such as T2 is being delivered
on time and on budget.
Peter Kent, director of IT planning
and performance, Heathrow Airport
HEATHROW AIRPORT TERMINAL 2, LONDON, UK
Delivering world class ICT systems in a complex engineering environment
OUR ROLE manager and management support for
Project management, design, scheduling, over 60 stakeholders, including 19 airlines.
costing, procurement and quality We delivered 73 ICT systems including:
assurance for all information and • Network architecture
communication technology (ICT) systems • IT network infrastructure
at Heathrow’s £2.5 billion Terminal 2 (T2). • Radio and cellular systems
• Access controls
THE ISSUES • Internet protocol (IP) television
T2’s ICT design had to be future-proof, • Lighting controls
address end-user and Heathrow Airport • Supervisory control and data acquisition
Holdings (HAH) value needs, meet stringent (SCADA)
commercial and technical requirements, and • CCTV – 1400 CCTV cameras have been
provide the highest levels of resilience and installed using video over IP technology
reliability. • Wireless communication
• Flight information and
HOW WE RESOLVED THE ISSUES public address systems
Mott MacDonald integrated into HAH’s team • Next generation Wi-Fi access
to provide advice to their ICT programme • 4G mobile communications network
We defined and implemented the
procurement contracting strategy for these
systems and ensured that all of them –
including those designed by other parties
– were checked to standards and for cost
effectiveness. We also developed testing
processes to demonstrate the compatibility
of T2’s ICT with HAH’s business and
operational processes, and integrated the
terminal’s systems with Heathrow’s airport-
wide ICT system and infrastructure.
We created a T2 information management
hub to report on the project, address
objectives, assess success and identify
and minimise risks.
SMART UTILITIES
POWER DEMAND MANAGEMENT, ABU DHABI
Developing innovative technology to reduce energy use
OUR ROLE
Development of communication and
control technologies to cut power use,
with financial and environmental benefits
for utility firms and consumers.
THE ISSUES
Air conditioning accounts for 60% of all
building energy use in the Middle East,
and 80% at peak. Power companies
struggle to meet cooling demands
during summer and use oil fired ‘peaking
generators’ to produce extra energy.
These contribute 8% of peak generating
capacity but cost more to operate than
the gas fired generators providing the
other 92%.
HOW WE RESOLVED THE ISSUES
Mott MacDonald combined conventional
communication and control technologies
with custom programming to allow utility
companies to reduce power requirements.
This innovative system enables power
companies to ‘throttle back’ air conditioning
plant, reducing peak demand by up to 40%.
Linked via wireless transponders to chillers
and air handling units, sensors monitor
temperature and air quality, ensuring that
fresh, cool air is not over-supplied. Building
energy controls are linked to the regional
power control system. This allows demand
reduction to kick in whenever consumption
exceeds supply. Reduction is phased over
the three hour peak demand period: 20%
in hour one, 40% in hour two, 20% in hour
three. The control system is deactivated
if user comfort thresholds are exceeded.
Demand management costs significantly
less than building new generating
capacity and can be delivered faster.
The communication and control
technologies used enable instant balance
between power supply and demand,
benefiting grid operation and frequency
regulation, and reducing carbon emissions.
The system can also be used in cold
climates to cut heating energy use.
 www.mottmac.com
digital.infrastructure@mottmac.com
KB/01/14

Design and editorial by Mott MacDonald. Printed using vegetable oil inks and environmentally
sustainable laminate on 100% recycled paper. This publication can be composted or recycled.