our mission
financially, % Nursing purchased service
80%
what should worked hours
our focus
be?
Absenteeism rate <7%
Overall patient satisfaction Overall rating of care 75% good or better rating
STAKEHOLDERS
Patient perception of quality % Family physicians that receive Management staff leadership
How should 90%
index discharge summaries initiative
we appear
to our
stakeholders Employee and physician
As per survey, >50% Develop charter for community
? engagement group
How should
LEARNING